9th Annual Congress Series | Hyatt Regency Perth 1-2 March 2016

AUSTRALIA’S MOST HIGHLY ACCLAIMED EDUCATIONAL FORUM FOR EAs AND PAs

12 KEY REASONSTO ATTEND

Improve your strategic focusTo ensure that your actions and deeds have the correct prioritisation

Act and think like a General ManagerEmulate them in attitude and breadth of knowledge if not in depth of knowledge

Emulate the great executives and corporate leadersKnow what it takes to spot what really matters, what doesn’t and, more impor-tantly, what might matter in the future

LearnWhy it is important for you to become a facilitator, a corporate barometer, an alli-ance builder and a tension alleviator

Make your executive’s goals yoursAnd understand their true business imperatives

DiscoverWhy great EAs are perceived as leaders by all those they work with

ExamineAreas where you can add increased value for your executive

Executive Office ManagementCelebrate what it means for EAs and PAs to be taking on the mantle of Manager of their Executive’s Offices

Challenge historical perceptionsAnd replace them with clearly understood role parameters

Align your KPIsWith those of your executive to ensure unity of purpose and deed

Remove subjectivityIn any assessment of your role and replace it with objectivity

Learn howTo make the rationalisation of your EA and PA roles work for your assistants, for your executives and for your organisation

Executive Assistant Masterclass

Know what it takes to be the bestAnd how to demonstrate the great worthand value you deliver for your business

2016 PERTHCONFERENCE PROGRAM

For program orregistration enquiriesCALL 02 8402 5000OR VISIT EXECUTIVEASSISTANT.COM

PROGRAM HIGHLIGHTS4 sensational keynote presentations including :

Annette Stanton, World-Renowned Author, Speaker, Master Coach and Transformational LeaderJessica Smith, Paralympian and AuthorDr Ros Worthington, 2015 West Australian of the Year

• 10 Senior Corporate Executives• 10 Senior Corporate EAs or PAs• 12 Amazing consultants, coaches or trainers

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RATIONALISATION, MORE OBJECTIVITY AND AN EXPANDED ROLE

On the one hand, the growing acceptance within most organ-isations that a degree of rationalisation of the role must occur is incredibly exciting, especially as it is something we have been advocating for close to 10 years. Aligned to this, broader support and understanding within organisations around just how extensive the scope any expanded EA and PA role can have and the benefits this can bring to the organisation is also incredibly exciting.

On the other hand, however, there are those causing huge damage in the industry in accepting the need for rationalisa-tion of the role and rushing headlong into such a program without taking time to fully examine the myriad of different benefits EAs and PAs can bring to their executives and organ-isations.

EXTENSIVE BENEFITS, THE VALUE YOU DELIVER FOR YOUR ORGANISATIONS IN YOUR ROLE

Managing the office of a senior executive in a way that delivers substantial benefits for both them and the business is very dif-ferent from being a mere assistant, and the benefits go beyond mere savings in relation to the executive’s time or effort.

That’s what great EAs and PAs do, they deliver substantial value, and that’s what we will be examining, and celebrating, in this congress.

MANAGING THE OFFICE OF YOUR EXECUTIVE

But managing the office of an executive is also substantially different from being an old school assistant. In this confer-ence we will also examine exactly what those differences are and what areas of technical skills and knowledge EAs and PAs need to develop, in addition to the enhanced social and interpersonal skills they will need to have.

This is a conference not to be missed. Right now the future for great EAs and PAs is extremely bright, so we look forward to having you attend to find out exactly how you, your executive and organisation can benefit.

REGISTER NOW

We believe this conference, the fourth in our national series for 2015, will be the most beneficial educational forum ever held for EAs and PAs in Australia. Your role and how it is per-ceived within business is continuing to evolve. We believe in a vision for the future of the role that will help ensure the best outcomes for EAs and PAs both now and into the future, a vi-sion that has been derived with the help of literally thousands of EAs and PAs plus hundreds of executives around Australia over 9 years. The role of EAs and PAs has reached a really exciting juncture in its evolution, one we will celebrate and explore in depth in this conference.

So please, join us for what we know will be two days that will have a profound impact on how you and your executive oper-ate, and the productivity that you both deliver.

JONATHAN MCILROYCo-founder and JointManaging DirectorExecutive Assistant Network

Located by the beautiful Swan River, Hyatt Regency Perth boasts 367 guest rooms, a Regency Club Lounge, business centre and 16 event spaces including three grand ballrooms.In addition to this, the hotel’s fantastic facilities include a heated outdoor pool, sauna, tennis court, fitness centre and five restaurants and bars.

INTRODUCTIONSPONSORSSENIOR CORPORATE AND

GOVERNMENT EXECUTIVESCONFIRMED AS PARTICIPATINGAT THIS EVENT INCLUDE:

FIONA KALAFChief Executive Officer, Lifeline WA

PAUL EVERINGHAMManaging Director, GRA Everingham

JUSTINE COLYERChief Executive Officer, Rise Network

SIMON GLOSSOP Chief Executive Officer, Caravan Industry Association WA Inc

SIMON CREEKManaging Director, HHG Legal Group

BRIAN BRISCOEManaging Director, Briscoe Search & Consulting, Mums2Work

CHRISTINA MATTHEWSChief Executive Officer, Western Australia Cricket Association (Inc.)

JOHN AMBROSEExecutive Manager, Institute of Public Works Engineering Australasia, Western Australia Inc.

MATT BURROWSChief Executive Officer, Therapy Focus

SENIOR EAs AND PAsCONFIRMED AS PARTICIPATINGAT THIS EVENT INCLUDE:

LISA BATLEYAssistant to Chief Executive Officer, Andross Group of Companies

MONIQUE STEVENSParalegal/Executive Assistant, Legal Services, Newmont APAC

JENNI LUMSDENProject Officer, Executive Services, Bentley Health Service

JAN HORSMANExecutive Assistant to President, Global Mining, Alcoa

VICKY GORTONExecutive Assistant, Denham Capital

CYNARA EATONExecutive Assistant to General Manager Property, Southern Cross Care (WA) Inc.

LAURA EMMETTExecutive Officer, Lifeline WA

SONIA MACKAYExecutive Assistant, Rise Network

CATHERINE FINCH Executive Assistant, Western Australian Cricket Association (Inc.)

9th Annual Congress Series Executive Office Management

Know what it takes to be the best

EXECUTIVE ASSISTANT MASTERCLASS

Dear Colleague,

logo here

HYATT REGENCY PERTH

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PROGRAM AT A GLANCETUESDAY 1 MARCH 2016

EXECUTIVE ASSISTANT MASTERCLASS

KEYNOTE OPENING ADDRESS To inspire and lead – execuTives need eas who can inspire oThers

and make Them wanT To believe in Them

managing social inTeracTions and neTworks –why eas and pas are The glue in The execuTive’s office

MORNING COFFEE

conflicT is universal – buT eas have To be beTTer Than The resT

aT resolving iT

we are all in The selling game – yes, ThaT means you Too

LUNCH

The producTiviTy pill – how To geT more done in less Time

visualise and concepTualise – innovaTion and creaTiviTy

masTerclass for The besT eas

AFTERNOON TEA

EA PANEL DISCUSSION & WORKSHOP esTablishing kpis ThaT are relevanT for your role

and aligning These wiTh Those of your execuTive

CLOSING KEYNOTE ADDRESS discover The secreTs for living wiTh passion,

loving whaT you do and living life your own way

CLOSE OF CONFERENCE

PROGRAM AT A GLANCEWEDNESDAY 2 MARCH 2016

REGISTRATION OPENS

INTRODUCTION AND OPENING ADDRESS

KEYNOTE OPENING ADDRESSBe the Best you can Be in everything you do – the winning attitude

EXECUTIVE PANEL DISCUSSIONProfile of an excellent ea – what does Being the Best of the Best look like?

MORNING COFFEE

EXECUTIVE PANEL DISCUSSIONthe right way and the wrong way - making rationalisation work for you and your organisation

LUNCH

KEYNOTE BUSINESS ADDRESScorPorate hutzPah – lessons from a successful entrePreneur on what it takes to succeed in Business

EA PANEL DISCUSSION & WORKSHOPintangiBle Benefits – identifying the many areas where eas and Pas add significant value that aren’t easily measured

AFTERNOON TEA

TECHNICAL MASTERCLASS WORKSHOPBusiness management fundamentals as they imPact on the manager of an executive’s office

CLOSE OF DAY 1 cocktail recePtion within exhiBition area

GALA DINNER

7.45AM

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12.15PM

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3.15PM

3.45PM

5.30PM

7.00PM

EXECUTIVE ASSISTANT MASTERCLASS

8.45AM

9.30AM

10.15AM

10.45AM

11.30AM

12.15PM

1.30PM

2.15PM

3.00PM

3.30PM

4.30PM

5.15PM

Know what it takes to be the best

PERTHCONFERENCEPROGRAM

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EXECUTIVE ASSISTANT MASTERCLASS TUESDAY 1 MARCH 2016

7.45AMREGISTRATION OPENS

8.30AMCHAIRPERSON’S OPENING REMARKS

8.30AMINTRODUCTION AND OPENING ADDRESS

GREAT EAs ARE INVALUABLE IN BUSINESS – BUT YOU STILL NEED TO BE ABLE TO DEMONSTRATE YOUR GREATNESS!When people seek to change who you are, what you do, what you believe in and what you stand for, it’s important to focus on being the best that you can be, to demonstrate and prove yourself. Well this is happening right now in the realm of EAs and PAs. In many of the larger organisations the role as it has evolved is under sustained threat. In this opening ses-sion we will set the context and tone for the two days, outline the key things we want you to take away and the key messages we know you will hear. We want to celebrate the role of EAs and PAs and to focus on what being a great EA or PA means. That is what we intended to demonstrate. And more importantly, that is what we will teach you how to demonstrate within your businesses.

JONATHAN MCILROYJoint Managing Director,Executive Assistant Network

SHANE GARROTTManager, Education and Training,Executive Assistant Network

9.00AMKEYNOTE OPENING ADDRESS

BE THE BEST YOU CAN BE IN EVERYTHING YOU DO – THE WINNING ATTITUDESuccessful people aren’t born that way. The great don’t just become great. It takes toil, countless amounts of hard work, determination and a will to persevere no matter what.

To be a great EA takes a lot of things, but most of it comes from within you – you have to want it. In this in-spirational keynote presentation our opening speaker will set the tone for two days where we examine ev-erything that it takes to be the best of the best.

Importantly, you will learn that how the attitude you take to approaching even the most mundane of tasks determines how successful you will be in everything else you do. Mindset matters. Make sure yours is at-tuned to the right frequency for success in everything you do.

ANNETTE STANTONWorld-Renowned Author, Speaker, Master Coach and Transfor-mational Leadership Expert

9.45AMEXECUTIVE PANEL DISCUSSION

PROFILE OF AN EXCELLENT EA – WHAT DOES BEING THE BESTOF THE BEST LOOK LIKE?This highly interactive session panel of execu-tives will help build a consensus around what it takes to be a great EA or PA. Just some of the premises around what attributes great EAs and PAs need to have that we will discuss will include:

• Honesty, integrity, loyalty, basic skills and corpo-rate knowledge (traits that should be a given forall EAs and PAs?)

• Working in a sense of partnership where youmanage the office of your executive

• The breadth of knowledge of a great GeneralManager – if not perhaps the depth of knowledge

• The highest levels of social skills in the team – so they can be the glue in the team, the alliance and rapport builders

• Skilled political animals to negotiate the pitfalls of the office and protect their executive

• Develop the corporate intuition that all great cor-porate executives have

• Act as leaders in their role as the manager of their executives office

FIONA KALAFChief Executive Officer, Lifeline WA

PAUL EVERINGHAMManaging Director, GRA Everingham

JUSTINE COLYERChief Executive Officer, Rise Network

SIMON GLOSSOP Chief Executive Officer, Caravan Industry Association WA Inc

SIMON CREEKManaging Director, HHG Legal Group

10.45AMMORNING COFFEE

11.15AMEXECUTIVE PANEL DISCUSSION

THE RIGHT WAY AND THE WRONG WAY - MAKING RATIONALISATION WORK FOR YOU AND YOUR ORGANISATIONHaving established what a great EA or PA looks like and what they bring to their role that benefits their executive and the broader organisation, in this second executive panel discussion our executives will dis-cuss the business imperatives driving the push for greater rationalisation in all roles and what that means in practice for EAs and PAs. They will also provide insight into what you can do to help demon-strate your value as a great EA or PA.

• The issues and concerns around subjectivity in EA or PA assessment

• Why measures of output and performance matter

• Your goals and objectives in relation to those of your executive

• The limits of a rationalised model – why an overly industrialised approach falls down in practice

• Dealing with intangible benefits – the many things you bring to the partnership, relationship and business that can’t be measured

BRIAN BRISCOEManaging Director, Briscoe Search & Consulting& Mums2Work

CHRISTINA MATTHEWSChief Executive Officer, Western Australian Cricket Association (Inc.)

JOHN AMBROSEExecutive Manager, Institute of Public Works Engineering Australasia - Western Australia Inc.

MATT BURROWSChief Executive Officer, Therapy Focus

12.15PM LUNCH

FULL PROGRAM IN DETAIL

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EXECUTIVE ASSISTANT MASTERCLASSTUESDAY 1 MARCH 2016

3.45PMTECHNICAL MASTERCLASS WORKSHOP

BUSINESS MANAGEMENT FUN-DAMENTALS AS THEY IMPACT ON THE MANAGER OF AN EXECUTIVE’S OFFICEDeveloping the breadth of knowledge of a good General Manager means being across, and under-standing, everything that impacts on the successful operation of a business; from strategy to product development, marketing and sales to product deliv-ery, and logistics to business administration.

In this workshop style session you will receive a thorough run down on all the key things managers are looking for when assessing key parts of a business and its performance. We can’t hope to train you in all aspects of busi-ness management in one short session, rather to open your eyes to areas you should explore further for development of your knowledge and understanding.

• It all starts with strategy, goals and plans• Where do values, purpose and mission fit it?• Different business types – knowing what really

matters in each type of organisation• Budgets, forecasts and financial reports – what

measures or indications matter and which ones don’t?

• Clients, customers, stakeholders, shareholders –make sure you know the relative importance ofdifferent people to your business

• Delivery and doing what it is your business fun-damentally is designed to do - why sometimes it’s important to keep this in mind

DENISE BRADLEYManaging Director, Optimusque

5.30PMCLOSE OF DAY 1COCKTAIL RECEPTIONWITHIN THE EXHIBITION AREA

7.00PM GALA DINNER

1.30PMKEYNOTE BUSINESS ADDRESS

CORPORATE HUTZPAH – LESSONS FROM A SUCCESSFUL ENTREPRENEUR ON WHAT IT TAKES TO SUCCEED IN BUSINESSWhat does it take to be a successful entrepreneur? And what does that have to do with EAs and PAs? Well, the simple truth is, most successful people in business share a lot of similar traits and characteristics.

In this enthralling session Tim will take you through his keys to success so you can glimpse how you should be thinking and acting in business if you want to be the best of the best.

• Focus• Flawless execution• Ability• Passion• Flexibility• Courage• Creativity• Risk tolerance

TIM WISESpeaker, Trainer, Mentor

2.15PMEA PANEL DISCUSSION & WORKSHOP

INTANGIBLE BENEFITS – IDENTIFYING THE MANY AREAS WHERE EAs AND PAs ADD SIG-NIFICANT VALUE THAT AREN’T EASILY MEASUREDIn this interactive panel discussion and audi-ence workshop our panellists will first outline some areas identified in discussion ahead of the conference with EAN. They will then take on the role of facilitators in group discussions where in-dividual topics will be examined in greater detail and outcomes recorded for the full group.

• The emotional and physical welfare of your executive

• Protecting them from others and themselves – your role as a conduit rather than a gatekeeper

• Filtering the white noise and working out what is important information

• Keeping your executive aware of the emotional and psychological mood in the office – your role as corporate thermometer

• Having their back when it comes to office politics and other executives

• Networking internally and externally to facilitate easier access to others for your executive

LISA BATLEYAssistant to Chief Executive Officer, Ardross Group ofCompanies

MONIQUE STEVENSParalegal/Executive Assistant - Legal Services, Newmont APAC

JENNI LUMSDENProject Officer - Executive Services, Bentley Health Service

JAN HORSMANExecutive Assistant to President Global Mining, Alcoa

VICKY GORTONExecutive Assistant, Denham Capital

3.15PMAFTERNOON TEA

I was unsure what to expect as this was my first EAN conference. I found the 2 days to be extremely helpful and the informative sessions during the days kept us up to date with how EA roles are developing and becom-ing an integral part of a business. Overall a very successful event.GILMA RIGO,Crowe Horwath

FULL PROGRAM IN DETAIL

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8.45AMKEYNOTE OPENING ADDRESS

TO INSPIRE AND LEAD – EXECUTIVES NEED EAs WHO CAN INSPIRE OTHERS AND MAKE THEM WANT TO BELIEVE IN THEMHaving a champion mindset is one thing, but once you have the right attitude, believe in your abilities and have a greater sense of self-worth and purpose, you still need others to believe in you. But they will only do that if to some degree you inspire them. The reality is that you have a leadership role and if you are to excel in managing the office of your executive, then that all starts with your ability to inspire those around you.

In this compelling session, you will examine the secrets to:

• Inspiring others to action• Inspiring others to unite• Inspiring others to listen• Inspiring others to see• Inspiring others to believe

This is what being a leader is and it’s what executives need their great EAs and PAs to be able to achieve.

JESSICA SMITHParalympian and Author

9.30AM

MANAGING SOCIAL INTERACTIONS AND NETWORKS – WHY EAs AND PAs ARE THE GLUE IN THEEXECUTIVE’S OFFICEIn managing the office of your executive, you are at the centre of every single interaction the executive has, plus all those you have that they don’t. So forget external perceptions, your role as the most connected person in the office means you have to be more adept than anyone else at managing social interactions and networks. At times you will need to build alliances, binding and uniting disparate groups. At other times it may be the complete reverse. You have to be able to deal with office politics, family issues, competing egos, manipulation and trust and so much more…all the time realising that without you being the glue that makes it all work, the productivity and effectiveness of the office will diminish.

In this session we will explore some ways in which you can be most effective in your interactions with others.

• Simple tools for managing relationships in a consistent manner and remembering important information

• Networking isn’t what you think it is – developing a state of mind for building and managing relation-ships

• Trust, diplomacy, discretion and intuition – corner-stones of your role as the glue in the office

• Ties that bind – it’s important to know the relative importance of everyone to your executive and their different relevance to you

PHILL CRONINCommunication Skills Expert

10.15AMMORNING COFFEE

10.45AM

CONFLICT IS UNIVERSAL – BUT EAS HAVE TO BE BETTER THAN THE REST AT RESOLVING ITConflict in life is inevitable and therefore unavoid-able – especially in the workplace. Unfortunately for EAs and PAs, their role as the glue in the office and those with greater levels of social interaction and networks than most others in business, the reality is you are going to face more situations with conflict. But as the manager of your executive’s office you need to be able to resolve these conflicts on your own, remaining calm and in charge, without relying on your executive or anyone else to intervene or assist.

In this essential session you will learn how to:

• Identify early signs of tension or potential conflict• Examine different strategies for dealing with

different situations and different people• Remain calm and in-charge no matter what

happens, maintaining your authority and legitimacy • Stay focused on your objectives whilst examining

win-win opportunities

LIZ DICKINSONCoach and Facilitator

11.30AM

WE ARE ALL IN THE SELLING GAME – YES, THAT MEANS YOU TOOSome call it persuasion, some call it influence, others selling – but the reality is, no matter what you do in life, at times you need to be able to get other people to come around to your way of thinking. None more so than EAs and PAs. In managing your executives office and working to ensure that they can achieve all their goals, in being the social fabric that connects everyone in the office or in being the ‘doer’ and the ‘achiever’ in the team, it is unfathomable for you to believe you don’t have to be an adept influencer and persuader. From selling a vision or idea to persuad-ing your executive’s direct reports to adopt a new way of working with your office, you need to be high-ly skilled at convincing and influencing others.

In this session you will learn how to:

• Frame and articulate ideas or concepts• Build rapport with colleagues• Implement a proven influencing strategy

into your discussions• Use four proven influencing styles

CLIFF BOERProfessional Development Trainer

12.15PM LUNCH

WEDNESDAY 2 MARCH 2016FULL PROGRAM IN DETAIL

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1.30PM

THE PRODUCTIVITY PILL:HOW TO GET MORE DONEIN LESS TIMEKEFI is a Greek word that means ‘zest for life’ andpeople who are engaged in life and work have plentyof it. They are positive, productive and proactive people with an optimistic outlook and a can-do attitude.People who are unhappy, negative or disengaged have‘lost their kefi’ and sap the energy of those aroundthem. Individuals want kefi, managers want kefi andTeams need kefi. This is why kefi is the ‘productivityPill’.

In this fascinating and fun presentationattendees will learn how to:

• Develop high levels of physical and mental Energy• Use their time, energy and resources with Efficiency• Develop goals that create personal drive, energy

and Aspiration• Learn how to become more positive and Optimistic

Discover how to get more done in less time by givingyourself dose of ‘The Productivity Pill’ and learn howto enable yourself and others to be more positive, passionate and productive.

DAVID KOUTSOUKISLeadership and Team Development Specialist

2.15PM

VISUALISE AND CONCEPTUALISE – INNOVATION AND CREATIVITYMASTERCLASS FOR THE BEST EASWith the many tasks and projects you get handed orjust absorb daily, it is essential that you can come upwith creative solutions that achieve the best possibleoutcomes in the most efficient and effective way. Being able to visualise and conceptualise different outcomes and different ways of doing things every time is essential.

In this session you will examine:

• Instant idea generation techniques used by the world’s greatest innovator

• How to know which ideas have the best potential or are the most suitable with the least risk

• Simple techniques for integrating your ideas into your projects more effectively and more efficiently

CELLINA PROSSERLoaded Brush

3.00PMAFTERNOON TEA

3.30PMEA PANEL DISCUSSION & WORKSHOP

ESTABLISHING KPI’s THAT ARE RELEVANT FOR YOUR ROLE AND ALIGNING THESE WITH THOSE OF YOUR EXECUTIVERationalisation of your role in a way that we believe is sustainable and places real value on what you do requires that you are able to fully demonstrate your worth to the business – and importantly that you can demonstrate the extent to which you, in manag-ing the office of your executive, increase their productivity. For months EAN has been working on concepts for developing some relevant and consis-tent frameworks for EAs and PAs to use to create their own meaningful KPIs.

In this session we will unveil our ideas and then discuss these with the panellists, and ultimately workshop the main ideas with the whole audience, working in groups, to help establish simple consistent ways for attendees to use these in their offices.

• Tasks versus objectives - aligning the two• Outcomes that matter – how do you assess

their relative importance?• Can intangible benefits somehow be included?• Working ‘the essence’ of your executive’s

KPIs into your own

CYNARA EATONExecutive Assistant to General Manager Property, Southern Cross Care (WA) Inc.

LAURA EMMETTExecutive Officer, Lifeline WA

SONIA MCKAYExecutive Assistant, Rise Network

CATHERINE FINCHExecutive Assistant, Western Australian Cricket Association (Inc.)

4.30PMCLOSING KEYNOTE ADDRESS

DISCOVER THE SECRETS FOR LIVING WITH PASSION, LOVING WHAT YOU DO AND LIVING LIFE YOUR OWN WAYMany of us fail to unlock our potential or live ful-filled and happy lives because we are blocked by our own mental barriers. But we can all live lives filled with greater passion, love and joy if we can just break through those barriers and learn how to live life in the moment. In this moving and inspirational closing keynote session be prepared to challenge your own preconceptions on living, give in to a new way of looking at your own world and break down some of the barriers that are holding you back. Regain your joie de vivre. Keep focussed on the moment. Learn to love who you are and what you do.

DR ROS WORTHINGTON2015 West Australian of the Year (Community)

5.15PM CLOSE OF CONFERENCE

WEDNESDAY 2 MARCH 2016FULL PROGRAM IN DETAIL

Paula GossExecutive Assistant to the Pro Vice-Chancellor and Deputy Pro Vice- Chancellor Faculty of Health Sciences, Curtin University

FIONA KALAF, chief executive officer, lifeline wa

Ms Fiona Kalaf was appointed Chief Executive Officer of Lifeline WA in January 2012, and since then has overseen the growth and expansion of the organisation into online crisis support services, mental health research, and increased community education programmes to raise awareness and understanding of the risk and preventative factors of suicide.

PAUL EVERINGHAM, managing director, gra everingham

Paul Everingham is the Managing Director of GRA Everingham, a bipartisan independent strategic advisory firm. Paul is a graduate in Commerce from the University of Queensland with post-graduate qualifications in accounting and finance. Paul has worked as Executive Director - Liberal Party in WA, Public Servant - Federal Treasury and as a Senior Adviser within the Federal Government in the Finance, Industry and Resources portfolios.

JUSTINE COLYER, chief executive officer, rise network

Ms Justine Colyer has extensive experience across government, pri-vate and non-profit sectors, including in the areas of strategy, projectmanagement, strategic asset management, construction and commu-nity development. The CEO of Rise Network since August 2011, Ms Colyer is also a Distinguished Fellow of Leadership WA, WA Telstra Businesswoman of the Year 2014 (Community and Government) and is involved in a voluntary capacity with a number of Boards.

SIMON CREEK, managing director, hhg legal grouPas managing director and sPecial counsel (family & de facto law),

Simon Creek leads HHG Legal Group. Since being admitted to practice in 1998, Simon has won various prestigious awards, been published in numerous academic journals and turned HHG Legal Group into one of the fastest growing law firms in Australia. Simon regularly appears on Channel 9, 6PR and other media stations as a legal expert. Finally, Simon sits on various Boards and Chairs HHG’s own charitable initia-tive, HHG Giving Back.

Attending this conferencegives me the opportunityto mingle with my peers,exchange ideas and opennew ways of doing things.My role is solitary within thecompany and this conferencewith all the impressive,relevant speakers gives megreat enthusiasm for thecareer path I have chosenand current concepts to takeback to the office.

SUSAN BRAMOWICZ,St.George Bank

The best conference ofits kind filled with usefuland up to date informationto assist the modern EAin her everyday life.Presenters wereknowledgeable andengaging involving thedelegates throughouttheir presentations.

JENNI LUMSDEN,Bentley Health Service

SENIOR EXECUTIVE SPEAKERS

BRIAN BRISOCE, managing director, Briscoe search & consulting

& mums2work

Brian is a Director and Founder of several recruitment and HR consult-ing firms and is one of the industry’s leading commentators on the jobsmarket and people strategies. Brian has worked in the industry since 1999 and his business achievements led to his 40 Under 40 Business Award in 2009.

CHRISTINA MATTHEWS, chief executive officer, western australian cricket association (inc.)

Christina Matthews is the Chief Executive Officer of the Western Australian Cricket Association. Christina is one of only 3 women in the world to hold the position of CEO of a first class cricket association. Christina commenced this role in January 2012 following 7 years as General Manager Commercial Operations at Cricket NSW and more than 20 years in various management roles within cricket organisa-tions in Australia, including coaching and development. Christina also sits on various Boards & Committees such as the Bradman Foundation and CCI General Council.

JOHN AMBROSE, executive manager, institute of PuBlic works engineering australasia - western australia inc.

John has held senior management positions in the corporate and not-for-profit sectors. A strong believer in People as an organisation’s most valuable asset, he has served as management consultant to a number of world-class companies. He has a special interest in Leadership Development, Business Re-engineering and Change Management.

MATT BURROWS, chief executive officer, theraPy focus

Matt has been a senior manager in both government and non-govern-ment roles for 20 years and is an experienced CEO and governance professional. He is currently the CEO of Therapy Focus, one of Australia’s leading professional therapy service providers. He is a keen social justice advocate and also contributes to numerous boards and committees in the disability, arts and broader business sectors. Having run both large and small organisations, Matt is well placed to discuss the value a competent EA can add in a high performance environment.

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EXECUTIVE ASSISTANT MASTERCLASS

The EAN Congress & Exhibitionwas an excellent opportunityto network with like-mindedprofessionals, share ideas, learnmore about best practice andfind out how to continuallyimprove in our EA roles.

KATE GORCE-MACHAM,Real Estate Institute ofWestern Australia

INDUSTRY CONSULTANTS

JONATHAN MCILROY, Joint managing director, executive as-sistant network

Jonathan has over 17 years experience in senior management and executive positions and has worked in industries as diverse as bankingand finance, education and training, events management and even politics before co-founding Executive Assistant Network.

SHANE GARROTT, manager education and training, executive assistant network

Bringing 12 years of training and management experience (8 years within RTOs), Shane is an engager who champions the 2000 year old art of rational thinking in the workplace. As a presenter, he challenges your preconceptions on service, finance and management. As EAN’sEducation & Training Manager, he supports your development and future career path with a vigour and passion unmatched.

ANNETTE STANTON, world-renowned author, sPeaker, master coach and transformational leadershiP exPert

With over 32 years experience coaching global leaders, Annette has witnessed a revolutionary leadership path that influences the power of engaging, leading and inspiring positive results and lasting change for themselves and their teams. Annette’s mission is to empower and con-nect leaders with their hearts and shares proven, research-based tools and practical strategies for the development of their full potential.

TIM WISE, sPeaker, trainer, mentor

Tim Wise is a speaker and executive mentor who has founded a number of successful businesses, including Listen Clothing, The Tap Doctor and Wasabi Energy. He now works with companies such as GE, NAB, Panoramic Resources, ASG and FBA helping leaders spot, tell and trigger influential business stories to build strong leadership and increase sales.

DENISE BRADLEY, managing director, oPtimusque

Denise is a driver of opportunities and Managing Director of ‘Opti-musque’ providing practical solutions for business. With a diversified career spanning multiple industries, most recently in financial and business services, holding senior management and leadership roles within family business, SME, large multi-nationals also as CEO of NFP organisations she understands the challenges that business face and helps them push through barriers.

JESSICA SMITH, ParalymPian and author

Jessica Smith is a Paralympian, speaker, author and mentor and was re-cently recognised by the Australian Government as an emerging leader after creating ‘JOIN THE REVOLUTION’ an international social media campaign designed to promote positive body image. Jessica is an am-bassador for various organisations including the Australia Day Council, and in 2015 was a state finalist for Young Australian of the Year.

PHILL CRONIN, communications skills exPert

Phill is an observer of human behaviour in the field of communication. He asks the question “What is it that makes us connect with anotherand have confidence in them?” Inspired to break down the barriers and the failures created through poor communication Phill developeda program to train and a tool “The Connection Code” to assess and develop powerful communication skills.

LIZ DICKINSON, coach and facilitator

Liz is an international expert in personal and business transformation with 25 years’ experience helping businesses and people achieve trans-formation. She shares the tough “soft” skills fundamental to effective relationship building, conflict resolution, performance, business andpersonal success.

CLIFF BOER, Professional develoPment trainer

Cliff’s area of special expertise is in running courses and workshops for employees, training senior management in presentations skills and pro-viding motivational training for company staff and competitive sports people. As he has over 25 years of experience in sales, his favouritework involves training sales personnel and assisting in the professional development of sales representatives.

DAVID KOUTSOUKIS, leadershiP and team develoPment sPecialist

David is the founder of the Exceptional Teams Academy - an organisa-tion that empowers teams to lift performance through speaking, train-ing and consulting. He is the author of more than 20 books including ‘Why you click with some people and others drive you crazy!’ and has presented in 10 countries across four continents.

CELLINA PROSSER, loaded Brush

Cellina survived high school twice! But it was as a teacher she learnt to embrace her creativity as a core means of learning and development.An initial degree in Visual Art refined her communication, observation and design skills, whilst practical experience in facilitation and businesshave keenly developed her innovative nature. She formed training company, Loaded Brush, with a desire to encourage adults to embracetheir innate creativity, critical to all problem-solving and growth. Because as Andy Warhol said ‘Business is the Best Art.’

DR ROS WORTHINGTON, 2015 west australian of the year (community)

Dr Ros Worthington is one of Australia’s most loved and highest profiled philanthropists. Ros’ drive and determination to champion causes and be a voice for the voiceless knows no bounds. She is a charity powerhouse, unique social philanthropist and respected female role model.

I took a lot away from both the panels and speakers. I believe it is an experience that any PA/EA should do. You will walk away feeling empowered, inspired and having a purpose (if you don’t already!). A big thank you to the team at EAN, as there was no stone left unturned. Great work and I will see you next year.

GINA MAIS,CPC Engineering

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9th Annual Congress Series Executive Office Management Know what it takes to be the best

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This was my first timeattending the EAN conferenceand I can’t believe I havemissed this opportunity forso long. I have come awayexcited about where mycareer is heading as an EA andcomforted in knowing that somany CEO’s see the need forour role to expand and grow.Without this conference Iwould not have received theinsight from other EA’s andCEO’s that I did. BREE MAHER,Rio Tinto

LISA BATLEY, assistant to chief executive officer, ardross grouP of comPanies

Lisa has over 15 years of experience in various administration roles, culminating in her current role as Assistant to Chief Executive Officer, Directors and Management team for a Perth based property developer.

MONIQUE STEVENS, Paralegal/executive assistant - legal services, newmont aPac

Monique holds a Bachelor of Business (Marketing and Economics). She is currently studying a Diploma of Legal Services and has spent over fourteen years working in a variety of Managerial, Operational and Administrative positions. She is currently the Paralegal/Executive Assistant to The Group Executive of Legal Services for Newmont APAC and cherishes her time with her Husband and Son.

JENNI LUMSDEN, ProJect officer - executive services, Bentley health service

Jenni has many years of experience working in secretarial, administra-tive and managerial positions within the public, private and tertiary sectors. For over twenty-five years, she has worked in Western Austra-lian State Government agencies. During this period, Jenni has gained vast knowledge and experience in the governance of Boards and Com-mittees, Ministerial processes, office management, interpretation of legal documentation, strategic planning and preparation of administra-tive policies and procedures and more recently project management.

JAN HORSMAN, executive assistant to President gloBal mining, alcoa

Jan Horsman is a senior EA who has over 25 years experience working with executive teams in the Mining Industry. Prior to joining Alcoa in June 2015, Jan was Company Secretary and EA at Gindalbie Metals Ltd and has also previously worked for BHP Iron Ore, Australasian Resources, RFC Corporate Finance and Bond Gold.

VICKY GORTON, executive assistant, denham caPital

Vicky Gorton is the Executive Assistant to the Managing Director and Office Manager at Denham Capital Australia. Denham Capital is an energy and resources private equity firm with more than $7.9 billion in invested and committed funds in the oil and gas, power and mining industries. With offices in Houston, Boston, New York, London, Sao Paulo and Perth. Before Denham, Vicky was the EA to the CEO within a Government Agency, prior to that Vicky held various roles at Perth Airport.

CYNARA EATON, executive assistant to general manager ProP-erty, southern cross care (wa ) inc.

With extensive experience working within the dynamic and demanding property industry, Cynara has an in-depth working knowledge of what attributes and skills are required to provide exceptional support and services at executive level, within any framework. Her ability to identify issues & gaps within and refine processes for teams, as well as develop operational procedures and guidelines, makes her a major asset to her Executive and organisation.

LAURA EMMETT, executive officer, lifeline wa

Laura Emmett was appointed Executive Officer of Lifeline WA in Janu-ary 2015, and since then has managed the operations of the Lifeline WA office, provided administration and secretarial support to Lifeline WA staff and Leadership Management Team and successfully launched the Lifeline WA internal wellness program. Laura holds a Bachelor of Arts from the University of Lancaster.

CATHERINE FINCH, executive assistant, western australian cricket association (inc.)Catherine Finch is Executive Assistant to the Chief Executive Officer of the Western Australian Cricket Association. Catherine commenced this role in February 2015 following two years as Executive Assistant to the Chief Executive Officer of the Western Australian Turf Club (Perth Racing). Prior to this Catherine worked for International Engi-neering and Hotel companies.

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Fantastic conference and well worth attending. Huge congratulations to the organisers – a job very well done! I am inspired and motivated to be a better version of my current self in the future!SHARON STOLZ,Australian Taxation Office

DINNER &NETWORKING DRINKSMore than Just a ConferenceA Networking Imperative!As well as boasting a reputation for having the best educational content of all conferencesdesigned for EAs and PAs, our AnnualCongress stands out for two other reasons, its networking opportunities and suppliershowcases. All conference breaks and the cocktail drinks are hosted within the EAN Expo area. This provides delegates with incredible opportunities to meet and network with each other and of course to meet new suppliers with products and services that are essential for many EAs and PAs. Remember – Networking is essential for effective Executive Office Managers, not just Executives

Gala Dinner and CocktailsHyatt Regency Perth

TUESDAY 1 MARCH 2016

• All delegates at the 2015 Annual Congress are invited to join us for an astonishing evening at our Gala Dinner!

• Enjoy Amazing Entertainment at the iconic Hyatt Regency

• Held within one of Melbourne’s finest venues with great food, fine wines, amazing company and a stellar show are all the ingredients we deem necessary to help ensure relaxation ahead of a second great day in the conference

• Networking is Easy and Effortless!

• Attendance at the dinner is included within theregistration fee for each delegate and additionall guests can attend at a cost of $150 inc GST

FOR MORE INFORMATION,OR TO PRE-REGISTERFOR THE EVENT VISIT : EXECUTIVEASSISTANT.COM

EXECUTIVEASSISTANT NETWORKEXHIBITION PERTHThe only Expo Designed purely forSenior EAs and PAsEven if you can’t attend the full conference, come along and experience the Exhibition with Suppliers Who Care About You And What You Do!Held alongside the #1 conference for EAs and PAs in Australia, this is the Exhibition to visit if you want to save time and meet a range of suppliers in one location at one time, all of whom have products or services targeted at the needs of EAs and their companies. It’s a key aspect of your job, so why not do it the convenient way!

Attendance at this extremely beneficial indus-try event is FREE so tell all your colleagues and friends to join us at the only targeted supplier showcase in town.

1-2 MARCH 2016TUESDAY 10.00AM-5.30PMWEDNESDAY 9.30AM-4.00PM

Our 2015 exhibition will feature over 30 amazing businesses with services and products as diverse as:

Accommodation (Hotels & Apartments), Event Venues, Team Building, Corporate Gifting, Training Venues, Recruitment, Convention & Visitors Bureaus, Gift Companies, Venue Finding Services, Travel, Transport, Event Organisation, Corporate & Event Catering, Corporate Photography, Audio Visuals, Office Con-sumables and Stationery, Corporate Entertainment, Office and Business Technology and much, much more

FOR MORE INFORMATION,OR TO PRE-REGISTERFOR THE EVENT VISIT : EXECUTIVEASSISTANT.COM

team@ExecutiveAssistant.com

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PERTH 2016 Congress Registration FormHyatt Regency Perth 1-2 March 2016

By Friday 5 February 2016 After Friday 5 February 2016

1 Marchon 5 February 2016

16 October

2015

Executive Assistant NetworkSuite 4, 27 Old Barrenjoey Road

Po Box 628 Avalon Nsw 2107 AustraliaTel: 02 8402 5000 Fax: 02 9973 3610

Email: team@executiveassistant.com

I have no special dietary requirements