The Executive Assistant of the Future Tracey Jones Executive Assistant to Chief Executive Officer &...
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Transcript of The Executive Assistant of the Future Tracey Jones Executive Assistant to Chief Executive Officer &...
The Executive Assistant of the Future
Tracey Jones
Executive Assistant to
Chief Executive Officer & Chairman
David Jones
May 2007
2
• Yesterday, Today, Tomorrow
• Change
• Relationship
• Personal Development & What You Can Do
• What I Believe
• In Conclusion
Agenda
3
THE DINOSAURS
4
Yesterday
Technology
• Manual/Electronic Typewriters - Carbon Paper!• Dictaphone/Shorthand - Dictation• Telex
Duties
• Typing Pools• Answering the telephone• Desk Diaries• Painting our nails!!!!!!!!
5
Today
Technology
• Computers/Laptops• Fax/Email/Internet• Mobile Phones• Video Conferencing• Palm Pilots/Blackberries
Duties
• Calendar management• Screening calls• Travel management• Event management• Communication
6
Today
• New skills – interpersonal and administrative• Much more involved in the business direction• Anticipate the needs of our managers• Think outside the square• Team leaders• Motivators• Decision-makers• Project managers• Budgets
and the list goes on …………………………..
7
Change
8
Mark McInnes
Merchandise & Marketing Director
Mark McInnes
Chief Executive Officer
9
Relationship/Partnership
10
Trust
Honesty
Respect
11
A CEO’s Perception of Our Role
• Impression
• Represents him personally
• Takes personal ownership
• Manages her own time in line with his
• Manages up/down/across the business
• Knows when to be proactive and reactive
12
Personal Development
13
What Can You Do To Further Develop Your
Career?
14
What I Believe
• I believe in myself
• I believe I am as important as the person I work for
• I believe in my Boss
15
• The challenge for you is to maintain a thirst for knowledge
• Accept an ever changing technical environment
• Continually expand skill sets ; and
• Always have a personal vision
In Conclusion
16
• We are leaders and role models
• Our role adds value to an organisation
• We have to be knowledgeable and be driven; and
The Executive Assistant of the Future
17
above all else:-
• We have to be dedicated
Why?
The Executive Assistant of the Future
18
We are the Executive Assistants
of the future
The Executive Assistant of the Future