Examining Our Campus Climate at San Jose State University Dr. Megumi Hosoda, Psychology Dr. Rona...

Examining Our Campus Climate at San Jose

State University

Examining Our Campus Climate at San Jose

State University

Dr. Megumi Hosoda, Psychology

Dr. Rona Halualani, Communication Studies

Dr. Megumi Hosoda, Psychology

Dr. Rona Halualani, Communication Studies

Preview & PurposePreview & Purpose

Wiggsy Sivertsen, Chair, Campus Climate Committee

Wiggsy Sivertsen, Chair, Campus Climate Committee

What Did We Do?What Did We Do?

Purpose

Campus climate is defined as “the formal environment in which we learn, teach, and work, and live in a post-secondary setting.”

Purpose

Campus climate is defined as “the formal environment in which we learn, teach, and work, and live in a post-secondary setting.”


Research Method: Survey

Time SpanProceduresSamplingItems/ConstructsAnalysis Procedures

Research Method: Survey

Time SpanProceduresSamplingItems/ConstructsAnalysis Procedures


Examples of ConstructsExamples of Constructs

What The Students Report


356 students (12% response rate) Demographics

64% female, 33% male 40% White, 33% Asian/Asian

American/Pacific Islander, 12% Latino/a, 4% Black/African American

7% gay, lesbian, or bisexual5% with disability

356 students (12% response rate) Demographics

64% female, 33% male 40% White, 33% Asian/Asian

American/Pacific Islander, 12% Latino/a, 4% Black/African American

7% gay, lesbian, or bisexual5% with disability



Perceptions of the Campus Climate Many students(67%) have “somewhat” to “very”

favorable” perceptions of campus climate at SJSU, BUT several subgroups of students view the

campus climate less favorably. Most students (81%) do not personally experience

discrimination at SJSU. BUT several subgroups of students report

“occasional” or “frequent” experience in discrimination.

Overall, students (54%) reported that they have learned “somewhat” to “a great deal” about racism, discrimination based on disability, sexism, homophobia in their classes at SJSU.BUT such learning varied widely among different

majors.

Perceptions of the Campus Climate Many students(67%) have “somewhat” to “very”

favorable” perceptions of campus climate at SJSU, BUT several subgroups of students view the

campus climate less favorably. Most students (81%) do not personally experience

discrimination at SJSU. BUT several subgroups of students report


Overall, students (54%) reported that they have learned “somewhat” to “a great deal” about racism, discrimination based on disability, sexism, homophobia in their classes at SJSU.BUT such learning varied widely among different

majors.



Campus Diversity Only about 40% of students know how to

officially report racist, sexist, or other discriminatory behaviors.

Many students (65%-85%) do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive topics. BUT several subgroups of students feel

uncomfortable about one of these topics.

Most students (79%) value the work that SJSU is doing to promote diversity.

Campus Diversity Only about 40% of students know how to

officially report racist, sexist, or other discriminatory behaviors.

Many students (65%-85%) do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive topics. BUT several subgroups of students feel


Most students (79%) value the work that SJSU is doing to promote diversity.



Learning Environment Many students (67%) report that there are role

models for them on campus. Most students (84%) agreed that SJSU staff is

sensitive about ethnic/racial, sexist, and homophobic issues. BUT several subgroups of students report that

SJSSU is less sensitive to these issues.

Will the Survey Have an Impact? Overall, 68% of students are at least

somewhat optimistic about the impact that their responses on the survey will have on SJSU’s campus climate.

Learning Environment Many students (67%) report that there are role

models for them on campus. Most students (84%) agreed that SJSU staff is

sensitive about ethnic/racial, sexist, and homophobic issues. BUT several subgroups of students report that

SJSSU is less sensitive to these issues.

Will the Survey Have an Impact? Overall, 68% of students are at least

somewhat optimistic about the impact that their responses on the survey will have on SJSU’s campus climate.

What the Students Report


Qualitative Portion:29% response rate (103)Experiences of negative service at SJSU

(18%; 18)Feelings of alienation and marginalization

as White students (16%; 16)Negative experiences in specific majors

with faculty (16%; 16)

Qualitative Portion:29% response rate (103)Experiences of negative service at SJSU

(18%; 18)Feelings of alienation and marginalization

as White students (16%; 16)Negative experiences in specific majors

with faculty (16%; 16)



Qualitative Portion:Need better layout and services for

disabled students (10%; 10)Need for more campus safety

measures (8%; 8) No tolerance for conservative views of

students (8%; 8)

Qualitative Portion:Need better layout and services for

disabled students (10%; 10)Need for more campus safety

measures (8%; 8) No tolerance for conservative views of

students (8%; 8)



Qualitative Portion:SJSU focuses too much on diversity

(5%; 5)Need for more community on campus

(- commuter image) (5%; 5)Need for more information about how to

report discrimination (5%; 5)

Qualitative Portion:SJSU focuses too much on diversity

(5%; 5)Need for more community on campus

(- commuter image) (5%; 5)Need for more information about how to

report discrimination (5%; 5)

What The Faculty Report


407 Faculty (24% response rate)Demographics

46% male, 48% female 60% White, 10% Asian/Asian

American/Pacific Islander, 16% Latino(a), 3% Black/African American

10% gay, lesbian, bisexual9% with a disability 37% tenured, 57% not tenured34% part-time27% full, 13% associate, 15% assistant

professors, 31% lecturer, 4% instructor

407 Faculty (24% response rate)Demographics

46% male, 48% female 60% White, 10% Asian/Asian


10% gay, lesbian, bisexual9% with a disability 37% tenured, 57% not tenured34% part-time27% full, 13% associate, 15% assistant

professors, 31% lecturer, 4% instructor



Perceptions of the Campus ClimateMost faculty have “somewhat” to “very”

favorable perceptions of the campus climate at SJSU. BUT several subgroups of faculty view

the campus climate less favorably. The majority of faculty do not personally

experience discrimination at SJSU. BUT several subgroups of faculty report


Perceptions of the Campus ClimateMost faculty have “somewhat” to “very”

favorable perceptions of the campus climate at SJSU. BUT several subgroups of faculty view

the campus climate less favorably. The majority of faculty do not personally

experience discrimination at SJSU. BUT several subgroups of faculty report




Job Satisfaction Faculty (76%) are satisfied with their jobs.

BUT they are not satisfied with several aspects of their jobs.

Campus Diversity Many faculty (75%) report that they know

how to officially report racist, sexist, or other discriminatory behaviors.

The majority of faculty do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive tics. BUT several subgroups of faculty) feel


Job Satisfaction Faculty (76%) are satisfied with their jobs.

BUT they are not satisfied with several aspects of their jobs.

Campus Diversity Many faculty (75%) report that they know

how to officially report racist, sexist, or other discriminatory behaviors.

The majority of faculty do not fear for their physical safety on campus and do not feel uncomfortable disclosing their sexual orientation or discussing racially sensitive tics. BUT several subgroups of faculty) feel




The Working EnvironmentFaculty (76%) feel that SJSU is a good place to

work.BUT only 48% of faculty perceive that faculty

morale is good at this campus. Some faculty (30%) believe that those who

are openly critical of their department’s administration have cause to fear retribution

Faculty are concerned with workload.Faculty (47%) do not agree that ethnic minority

faculty are adequately represented on important Academic Senate committees.

About 40% of the faculty report that subtle discrimination is tolerated on campus. Several subgroups agree more.

The Working EnvironmentFaculty (76%) feel that SJSU is a good place to

work.BUT only 48% of faculty perceive that faculty

morale is good at this campus. Some faculty (30%) believe that those who

are openly critical of their department’s administration have cause to fear retribution

Faculty are concerned with workload.Faculty (47%) do not agree that ethnic minority

faculty are adequately represented on important Academic Senate committees.

About 40% of the faculty report that subtle discrimination is tolerated on campus. Several subgroups agree more.



Concerns About Supports and Rewards for Faculty Faculty are concerned with opportunities

for professional development (i.e., funds, release time).

Only 53% of the faculty believe that they are equitably compensated in comparison to their colleagues in their own department.

Almost half of lecturers do not agree that the evaluation process for lecturers is fair and equitable.

Concerns About Supports and Rewards for Faculty Faculty are concerned with opportunities

for professional development (i.e., funds, release time).

Only 53% of the faculty believe that they are equitably compensated in comparison to their colleagues in their own department.

Almost half of lecturers do not agree that the evaluation process for lecturers is fair and equitable.



Tenure and Promotion Only 60% of the faculty agree that they

receive adequate mentoring on tenure and promotion.

A small portion of the faculty (40%) do not believe that in the RTP process, their service to the campus is rewarded by their department.

Only 57% of the faculty believe that the RTP process is fair and equitable.

Tenure and Promotion Only 60% of the faculty agree that they

receive adequate mentoring on tenure and promotion.

A small portion of the faculty (40%) do not believe that in the RTP process, their service to the campus is rewarded by their department.

Only 57% of the faculty believe that the RTP process is fair and equitable.



Will the Survey Have an Impact? Overall, 68% of the faculty are at

least somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.

Will the Survey Have an Impact? Overall, 68% of the faculty are at

least somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.



Qualitative Portion:34% response rate (138)Campus climate as positive (16%; 22)Excessive workload (17%; 12)Salary (10%; 13)Facilities (10%; 13)SJSU bureaucracy (10%; 13)Diversity efforts as important (9%; 12)Treatment of lecturers (6%; 8) Concerns with student preparation (5%; 7)Too much effort on diversity (5%; 7)

Qualitative Portion:34% response rate (138)Campus climate as positive (16%; 22)Excessive workload (17%; 12)Salary (10%; 13)Facilities (10%; 13)SJSU bureaucracy (10%; 13)Diversity efforts as important (9%; 12)Treatment of lecturers (6%; 8) Concerns with student preparation (5%; 7)Too much effort on diversity (5%; 7)

What The Staff ReportWhat The Staff Report

318 Staff (23% response rate)Demographics

27% male and 69% female 40% White, 23% Asian/Asian


4% gay, lesbian, or bisexual8% with a disability

318 Staff (23% response rate)Demographics

27% male and 69% female 40% White, 23% Asian/Asian


4% gay, lesbian, or bisexual8% with a disability


Perceptions of the Campus ClimateMost staff (59%) have “somewhat” to

“very” favorable perceptions of the campus climate at SJSU.

The majority of staff do not personally experience discrimination at SJSU. BUT several subgroups report report


Perceptions of the Campus ClimateMost staff (59%) have “somewhat” to

“very” favorable perceptions of the campus climate at SJSU.

The majority of staff do not personally experience discrimination at SJSU. BUT several subgroups report report



Job Satisfaction Most staff are satisfied with their jobs. Among the staff who hand a job change,

20% of them report that they felt discriminated against on the basis of ‘inside’ candidate.

Campus DiversityMost staff (76%) know how to officially

report any racist, sexist, or other discriminatory behaviors.

Job Satisfaction Most staff are satisfied with their jobs. Among the staff who hand a job change,

20% of them report that they felt discriminated against on the basis of ‘inside’ candidate.

Campus DiversityMost staff (76%) know how to officially

report any racist, sexist, or other discriminatory behaviors.

What The Staff ReportWhat The Staff ReportMany staff (78%) value the work that SJSU is

doing to celebrate diversity. Many staff (76%) report that they know how

to officially report any racist, sexist, or other discriminatory behaviors.

Some staff (24%) do fear for their physical safety and feel uncomfortable discussing racially sensitive topics on campus. A specific subgroup of staff report they feel

uncomfortable about some of these issues.

Many staff (78%) value the work that SJSU is doing to celebrate diversity.

Many staff (76%) report that they know how to officially report any racist, sexist, or other discriminatory behaviors.

Some staff (24%) do fear for their physical safety and feel uncomfortable discussing racially sensitive topics on campus. A specific subgroup of staff report they feel

uncomfortable about some of these issues.

What The Staff ReportWhat The Staff ReportThe Working Conditions

Most staff (82%) believe that SJSU is a good place to work.BUT some staff (40%) believe that SJSU

is not a well-managed university.

Only 53% of staff perceive that staff morale is good in their department but report (49%) that there is favoritism in their department.

The Working Conditions Most staff (82%) believe that SJSU is

a good place to work.BUT some staff (40%) believe that SJSU

is not a well-managed university.

Only 53% of staff perceive that staff morale is good in their department but report (49%) that there is favoritism in their department.

What The Staff ReportWhat The Staff ReportCompensation

Only 33% of staff indicate that they receive an equitable salary in their department or assigned work area.

Opportunities for Advancement and Career DevelopmentOnly a small % of the staff indicate that

there are sufficient opportunities for advancement within their department (29%) and within SJSU (50%).

Compensation Only 33% of staff indicate that they receive

an equitable salary in their department or assigned work area.

Opportunities for Advancement and Career DevelopmentOnly a small % of the staff indicate that

there are sufficient opportunities for advancement within their department (29%) and within SJSU (50%).

What The Staff ReportWhat The Staff ReportPerceptions of Supervisors

Staff have favorable views of their supervisors. BUT, only 59% of staff feel that they can report

wrongdoing by a supervisor or manager without fear of reprisal.

Will the Survey Have an Impact? Only 58% of all staff are at least somewhat

optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.

Perceptions of Supervisors Staff have favorable views of their

supervisors. BUT, only 59% of staff feel that they can report

wrongdoing by a supervisor or manager without fear of reprisal.

Will the Survey Have an Impact? Only 58% of all staff are at least somewhat

optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.

What The Staff ReportWhat The Staff ReportQualitative Portion:

25% response rate (71)Need higher salaries and compensation

(28%; 20)Management is incompetent, unfair, &

unsupportive (25%; 18)Campus climate as + (14%; 10)Office politics as - (15%; 10)Hostile work environment on daily basis

(12%; 9)

Qualitative Portion:25% response rate (71)Need higher salaries and compensation

(28%; 20)Management is incompetent, unfair, &

unsupportive (25%; 18)Campus climate as + (14%; 10)Office politics as - (15%; 10)Hostile work environment on daily basis

(12%; 9)

What The Staff ReportWhat The Staff ReportQualitative Portion:The number of years in job -- the more

dissatisfaction with leadership ability/competence level of management

29% of all female respondents expressed personal experiences of discrimination in work departments

75% of all Mexican American respondents -- negative, lonely, unwelcoming climate

Qualitative Portion:The number of years in job -- the more

dissatisfaction with leadership ability/competence level of management

29% of all female respondents expressed personal experiences of discrimination in work departments

75% of all Mexican American respondents -- negative, lonely, unwelcoming climate

What The Staff ReportWhat The Staff ReportQualitative Portion:Word Matchups: 30% (21) described

work environment as “unwelcoming,” “hostile,” and “harmful”

20% (14) linked management with the terms: “incompetent,” “unsupportive”

39% (27) detailed personal experiences or observations of discrimination by supervisor; accounts averaged 80 words in length.

Qualitative Portion:Word Matchups: 30% (21) described

work environment as “unwelcoming,” “hostile,” and “harmful”

20% (14) linked management with the terms: “incompetent,” “unsupportive”

39% (27) detailed personal experiences or observations of discrimination by supervisor; accounts averaged 80 words in length.

What The Administrators Report


99 administrators (53% response rate)

Demographics 38% male, 58% female 59% White, 6% Asian/Asian


8% gay, lesbian, or bisexual 6% with a disability

99 administrators (53% response rate)

Demographics 38% male, 58% female 59% White, 6% Asian/Asian


8% gay, lesbian, or bisexual 6% with a disability



Perceptions of the Campus ClimateMost administrators(71.5) have “somewhat”

to “very” favorable perceptions of the campus climate at SJSU.

The majority of administrators do not personally experience discrimination at SJSU. BUT several subgroups of administrators

report “occasional” or “frequent” experience in discrimination.

Perceptions of the Campus ClimateMost administrators(71.5) have “somewhat”

to “very” favorable perceptions of the campus climate at SJSU.

The majority of administrators do not personally experience discrimination at SJSU. BUT several subgroups of administrators

report “occasional” or “frequent” experience in discrimination.



Job Satisfaction The majority of administrators are satisfied with their jobs and

with the various aspects of their jobs. BUT those administrators with 1-10 years of tenure are less

satisfied with some aspects of their jobs.

Campus DiversityThe majority of administrators (94%) know how


The majority of administrators do not fear for their physical safety on campus because of their race/ethnicity/culture. A subgroup of administrators express some discomfort.

Job Satisfaction The majority of administrators are satisfied with their jobs and

with the various aspects of their jobs. BUT those administrators with 1-10 years of tenure are less

satisfied with some aspects of their jobs.

Campus DiversityThe majority of administrators (94%) know how


The majority of administrators do not fear for their physical safety on campus because of their race/ethnicity/culture. A subgroup of administrators express some discomfort.


What The Administrators Report Most administrators (87%) value the work that

SJSU is doing to celebrate diversity.

The Working Conditions The majority (96%) feel that SJSU is a good

place to work.About 76% of administrators believe that SJSU is a

well-managed university. Only 65% of administrators and some ethnic

minority administrators (i.e., Latino/a, African American) feel that the current ethnic composition of administrators at SJUS is adequate.

Most administrators (87%) value the work that SJSU is doing to celebrate diversity.

The Working Conditions The majority (96%) feel that SJSU is a good

place to work.About 76% of administrators believe that SJSU is a

well-managed university. Only 65% of administrators and some ethnic

minority administrators (i.e., Latino/a, African American) feel that the current ethnic composition of administrators at SJUS is adequate.



Compensation About 64% of administrators indicate that

they are equitably compensated compared to other administrators at their level.

Opportunities for Advancement and Career Development Many administrators (63%) indicate that there

are sufficient opportunities for their advancement within the administration at SJSU.

Most administrators believe that women in their department have equal opportunities as men for advancement.

Compensation About 64% of administrators indicate that

they are equitably compensated compared to other administrators at their level.

Opportunities for Advancement and Career Development Many administrators (63%) indicate that there

are sufficient opportunities for their advancement within the administration at SJSU.

Most administrators believe that women in their department have equal opportunities as men for advancement.



Perceptions of Staff Most administrators have favorable views of

their staff.

Will the Survey Have an Impact? Only 67% of administrators are at least

somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.

Perceptions of Staff Most administrators have favorable views of

their staff.

Will the Survey Have an Impact? Only 67% of administrators are at least

somewhat optimistic about the impact that their responses on the survey will have an SJSU’s campus climate.



Qualitative Portion:30% response rate (29)Need to improve communication between

mgmt. levels (28%; 8)Need more salary equity for staff (28%; 8)Need more campus unity (17%; 5)SJSU as + work environment (10%; 3)

Qualitative Portion:30% response rate (29)Need to improve communication between

mgmt. levels (28%; 8)Need more salary equity for staff (28%; 8)Need more campus unity (17%; 5)SJSU as + work environment (10%; 3)



Qualitative Portion:

Female respondents expressed the need for more resources & opportunities than male respondents.

Qualitative Portion:

Female respondents expressed the need for more resources & opportunities than male respondents.



Qualitative Portion:Word Matchups: “Departments” and

“teams” (18%)“Hard to/difficult to” and “manage”“Lead” not used in reference to teams,

staff, or departmentsDepartments or units never referred to as

“my”; in contrast to staff word matchups

Qualitative Portion:Word Matchups: “Departments” and

“teams” (18%)“Hard to/difficult to” and “manage”“Lead” not used in reference to teams,

staff, or departmentsDepartments or units never referred to as

“my”; in contrast to staff word matchups

Comparison of GroupsComparison of GroupsFavorable Perception of Campus Climate

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

Sample

Perc

enta

ge

Series1 71.50% 66% 59% 67%

Admin Faculty Staff Students

Comparison of GroupsComparison of GroupsSJSU is a Good Place To Work

0%

20%

40%

60%

80%

100%

120%

Sample

Percen

tag

e

Series1

Series1 96% 76% 82%

Admin Faculty Staff

Comparison of GroupsComparison of GroupsAdequately Compensated?

0%

10%

20%

30%

40%

50%

60%

70%

Sample

Perc

enta

ge

Series1

Series1 64% 53% 33%

Admin Faculty Staff

National Benchmarks/Indicators

National Benchmarks/Indicators

CSU Campus Climate Reports (SFSU; CSUN; Cal Poly Pomona): In range; staff perceptions lower

UCLA: Higher across the board (faculty, student, staff)

University of Michigan: Lower in student ratings

CSU Campus Climate Reports (SFSU; CSUN; Cal Poly Pomona): In range; staff perceptions lower

UCLA: Higher across the board (faculty, student, staff)

University of Michigan: Lower in student ratings

What Does This Mean For Us?:

Improving Our Campus Climate



Events and efforts toward “community building” and “perspective-sharing”

Engaging students: dialogue, perspective-taking, intercultural caring

Work on materialities (pay, rewards, professional development)

Managers -- Team buildingCommunication across units

Events and efforts toward “community building” and “perspective-sharing”

Engaging students: dialogue, perspective-taking, intercultural caring

Work on materialities (pay, rewards, professional development)

Managers -- Team buildingCommunication across units





Reach out to: disabled students, staff, faculty first-generation students, students of

colorLatino/a, African American, Southeast

Asian, Pacific Islander staff and facultyFemale staff and faculty

Engage ALL Campus Members; climate is “our’s”

Reach out to: disabled students, staff, faculty first-generation students, students of

colorLatino/a, African American, Southeast

Asian, Pacific Islander staff and facultyFemale staff and faculty

Engage ALL Campus Members; climate is “our’s”

Future StepsFuture Steps

Sharing the Data with CampusInstitutionalizing the Ongoing Collection

of Campus Climate DataSurvey Instrument -- Every 2 yearsQualitative Focus Groups -- Every other yearInstitutional Research Student data to learning outcomesData --- Action (Program Development)Need longitudinal research & contextual

interviews

Sharing the Data with CampusInstitutionalizing the Ongoing Collection

of Campus Climate DataSurvey Instrument -- Every 2 yearsQualitative Focus Groups -- Every other yearInstitutional Research Student data to learning outcomesData --- Action (Program Development)Need longitudinal research & contextual

interviews

Future StepsFuture Steps

The Rest Is Up To Us . . . .

We Need To Work Together . . .

The Rest Is Up To Us . . . .

We Need To Work Together . . .

For More InformationFor More Information

Go to: Institutional Research page on SJSU website

Contact Dr. Rona Halualani at 4-1122

Go to: Institutional Research page on SJSU website

Contact Dr. Rona Halualani at 4-1122

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