eTailing India 3rd Annual Expo Event - Presentation by Prakash Menon
15
secrets of a world class retailer
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Transcript of eTailing India 3rd Annual Expo Event - Presentation by Prakash Menon
secrets of a world class retailer
LED
CUSTOMER
ABSOLUTE INTERNAL
TRANSPARENCY
COMMUNICATE, COMMUNICATE
CREATE HEROES
MEASURE EVERYTHING
COSTS MATTER
FANATICAL
SIMPLICITY
BY SUNDOWN’ -SPEED
BE A
MERCHANT
SHOP AT
HOME
SUPPLY CHAIN IS SEXY
The Bad news must travel faster than the Good
news
‘CAN DO’ATTITUDE
IT’S ALL ABOUT
INTEGRATION
