eStudio34 presents London Search Love 2015 | Practical tips for the future of search by Will...

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brought to you by... PRACTICAL TIPS FOR THE FUTURE OF SEARCH WILL CRITCHLOW

Transcript of eStudio34 presents London Search Love 2015 | Practical tips for the future of search by Will...

Page 1: eStudio34 presents London Search Love 2015 |  Practical tips for the future of search by Will Critchlow

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PRACTICAL TIPS FOR THE FUTURE OF SEARCH

WILL CRITCHLOW

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Tactics to cope with changeGrouped into 4 strategies

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Strategy: desktop is the poor relation to mobile

1

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We’ve been too focused on this:

vs.

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-- old computer science sayingvia Ben Evans

a computer should never ask you a question that it should be able to work out the answer to

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While forgetting:

It can take photos

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While forgetting:

It knows where it isIt can take

photos

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While forgetting:

It knows where it is

It knows who your friends are

It can take photos

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While forgetting:

It knows if you are walking, running, etc

It knows where it is

It knows who your friends are

It can take photos

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Never mind that...

It interacts with the world (beacons, pay, NFC)

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Never mind that...

It’s personal, signed-in, and taken everywhere

It interacts with the world (beacons, pay, NFC)

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Never mind that...

It’s personal, signed-in, and taken everywhere

It interacts with the world (beacons, pay, NFC)

It has natural multi-touch

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Never mind that...

It’s personal, signed-in, and taken everywhere

It interacts with the world (beacons, pay, NFC)

It has notifications

It has natural multi-touch

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-- mobile firstby Ben Evans

it's actually the PC that has the limited, basic, cut-down version of the internet … it only has the

web

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LET’S TALK TACTICS

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It knows where it is

How can these things help you?

It knows who your friends are

It’s personal, signed-in, and taken everywhere It interacts

with the world (beacons, pay, NFC)

It has notifications

It has natural multi-touch

It knows if you are walking, running, etc

It can take photos

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I talked about mobile content marketing last year (link)

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We have to do something about download sizes

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-- Amit Singhalat Re/code’s Code/Mobile conference talking about this article

you know how many bytes someone had to download from

recode's server to render this article?

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For every byte of content

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You have to download 1250 bytes

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Apple News and Facebook Instant Articles are walled-

garden responses

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Apple news within the walled-garden (dev resources)

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Facebook instant articles very similar (dev resources)

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Google’s response is AMP (Accelerated Mobile Pages)

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Launched with tons of publishers on board

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What is AMP and how does it work?

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Try out Google’s vision by going to:

g.co/ampdemoon your phone

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Click on thumbnail

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“Instant” page load

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Swipe between pages

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What is an AMP page?AMP HTML is a subset of HTML with only specific JavaScript “components” available, and using a standard JS toolkit.

Start here: Guide to creating an AMP page

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Cached on gstatic URL

Designed to be cached aggressively

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Cached on gstatic URL

Designed to be cached aggressively

Initially render only the viewable area

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Cached on gstatic URL

Designed to be cached aggressively

Initially render only the viewable area

amp-img replaces imgLoaded by JS

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Cached on gstatic URL

Designed to be cached aggressively

Initially render only the viewable area

amp-img replaces imgLoaded by JS

Behind scenes, 100kb .js file saved locally

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Debug on the desktop by using inspect element and opening the mobile emulator

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Canonical and amphtml links connect themhttp://www.theguardian.com/technology/2015/oct/07/microsoft-surface-book-laptop-tablet-apple-macbook-pro

Desktop web

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http://www.theguardian.com/technology/2015/oct/07/microsoft-surface-book-laptop-tablet-apple-macbook-pro/amp

Canonical and amphtml links connect them

rel=“amphtml”

http://www.theguardian.com/technology/2015/oct/07/microsoft-surface-book-laptop-tablet-apple-macbook-pro

Hosted amp

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http://www.theguardian.com/technology/2015/oct/07/microsoft-surface-book-laptop-tablet-apple-macbook-pro/amp

Canonical and amphtml links connect them

rel=“amphtml”

http://www.theguardian.com/technology/2015/oct/07/microsoft-surface-book-laptop-tablet-apple-macbook-pro

rel=“canonical”

Hosted amp

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https://amp.gstatic.com/v/s/www.theguardian.com/technology/2015/oct/07/microsoft-surface-book-laptop-tablet...

Canonical and amphtml links connect them

Cached amp

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https://amp.gstatic.com/v/s/www.theguardian.com/technology/2015/oct/07/microsoft-surface-book-laptop-tablet...

Canonical and amphtml links connect them

rel=“canonical”

Cached amp

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Try out AMPThe downsides are smaller than Instant Articles

Should be easy dev on a good CMS

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You generally make things on computers

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-- Jonah Peretti, founder of BuzzfeedTalking about (among other things) their CMS - from his strategy note

We build the whole enchilada

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Understand app search

2

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Watch Amit Singhal on stage (link)

Mobile, mobile, and mobile

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“App search” is really 3 things

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1. App Store Optimisation (ASO)

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2. Public index - searching app content

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3. Personal index

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“Hello Vipul”. From the personal index

3. Personal index

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3 things

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LET’S TALK TACTICS

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ASO is the least interesting

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ASO is the least interesting

App searches are like searches for websites not web pages

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ASO is the least interesting

App searches are like searches for websites not web pages

It’s more like Yahoo directory than Google - brand names and categories

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ASO is the least interesting

You can’t dominate unless you are very successful and if you are extremely successful, the upside’s small

App searches are like searches for websites not web pages

It’s more like Yahoo directory than Google - brand names and categories

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Still, you should do it (see this presentation)

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The public index is the big opportunity

For all the usual “long tail” reasons.As well as typically being non-branded

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At simplest, just extends web search

Note web URL

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A note on information architecture

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www.

Too many used to think of websites like this

m.(totally

different URLs)

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m.www.

Now most map or share URLs:

rel=alternatemapping

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m.www.rel=alternate

mapping

app views

But we still too often think:

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m. app viewswww. rel=alternatemapping

Which evolved to

Deep linking

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Same URL works on desktop,

mobile web, and in your app

Now we should be thinking

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Right now, Google search is the most interesting

opportunity

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Make sure your app can open links

As of iOS9, the recommended approach is http links on both platforms

1

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Register your appiOS9 uses CocoaPods to add GoogleAppIndexing supportAndroid only needs to be associated via Search Console

(if http URLs map to web URLs)

2

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Used to requireschema.org(*)

(*) or rel=alternate, or applinks, or sitemap

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-- Vincent Wehren, Bing, May 2015[Emphasis mine]

“we’ve already started analyzing the web specifically for App Links and actions markup”

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Bing still needs markup

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Introduction to app indexing APIs

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Reveal users’ activity in your app

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Three good reasons to use the indexing API:1. App-only views2. Personal index

3. Reveal app engagement(4. add meta information)

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It’s not really about Android M

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...or

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On Android, it’s the Google API that’s interesting

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// Define a title for your current page, shown in autocompletion UI

String title = "App Indexing API Title";

// Construct the Action performed by the user

Action viewAction = Action.newAction(Action.TYPE_VIEW, title, WEB_URL, APP_URI);

// Call the App Indexing API start method after the view has completely rendered

AppIndex.AppIndexApi.start(mClient, viewAction);

The API has changed since last year

Source: Google

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This extends into voice actions and much more(Did you know you can hear all your voice searches at history.google.com?)

OK, Google

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Now on Tap cuts both waysDriving people into and out of your apps

Source: Google

Yelp and OpenTable are here because they have indexed deep links to this entity

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We expect there to be both a Google & an Apple API on iOS

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There are actually two Apple APIs

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CoreSpotlight(indexes content for you alone)

NSUserActivity(indexes “bookmarks” public and private)

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From personal index

CoreSpotlightPersonal index only - content-focused

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Personal index: not just about mobile

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NSUserActivity:Closely related to Handoff

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a lightweight way to capture app state so that it can be

restored later

Apple developer docs

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when users engage with your app’s public activities in search

results, it indicates to Apple that public information on your

website is popularApple developer docs

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which can help increase your ranking and potentially lead to

expanded indexing of your website’s content

Apple developer docs

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I think this mainly shows that Apple hasn’t met any

blackhats yet

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Watch out for these pitfallsEnsure users can get straight to app content without registering (first click free)

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Watch out for these pitfallsEnsure users can get straight to app content without registering (first click free)

Enable the new iOS9 back button to allow users to go back to the SERP

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Watch out for these pitfallsEnsure all appropriate app view URLs are allowed in robots.txt

Ensure users can get straight to app content without registering (first click free)

Enable the new iOS9 back button to allow users to go back to the SERP

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Checklists

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Must-have

Avoid pitfalls

Recommended

● Support deep-linking● Use web URLs for app views where possible● Register the app in your Search Console

● Allow appropriate URLs in robots.txt● Ensure first click free in the app

● Add markup to pages or sitemaps● Use app indexing API to:

○ Index personal user content○ Add meta information to app views○ Enable activities such as voice actions○ Expose popularity of app views to Google

Checklist for Android app indexing

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Watch this space

Avoid pitfalls

Must-have

● Support Universal Links○ Add your domain(s) to associated-domains in app○ Add URLs handled by the app to apple-app-site-association on domain

● Use web URLs for app views where possible● Add GoogleAppIndexing registration to your app

● Ensure first click free in the app● Enable the back button

● Watch out for Google announcing an iOS app indexing API○ Enables indexing of personal content○ Allows usage information to be sent to Google○ Adds meta information

Checklist for iOS app indexing (Google)

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Must-have

Recommended

● Support Universal Links○ Add your domain(s) to associated-domains in app○ Add URLs handled by the app to apple-app-site-association on domain

● Use web URLs for app views where possible● Add markup to web pages and / or use NSUserActivity API

● Use CoreSpotlight API to index personal user content● Use NSUserActivity to:

○ Add meta information to app views○ Expose the popularity of app views to Apple

■ Designate public or private as appropriate● Add Smart App Banners to your website● Avoid interstitials in the app

Checklist for iOS app indexing (Apple)

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How to perform app auditsWe have a blog post coming. In the meantime, figure it out from this post

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Bored of mobile now?

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Strategy: optimize for what would happen if you ranked

3

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Anyone remember this chart?

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How about now?

Moz 2009 ranking factors

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In 2009 I was pumped to be surveyed

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(I’m British so it was more like)

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I was pumped because:

(a) yay, validation

(b) I knew the answers

I could be useful

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More recently, it got hard

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Which has a bigger effect on rankings?

“Uniqueness of content across the whole site”

or

“Use of responsive design”

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Too often, the answer was “it depends”

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That’s the bad news

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The good news is this is less and less true

Feb 2012

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As a result of all the machine learning

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Optimize for what would happen if you did rank

Do I click?Do I like what

I see?Do I get what

I want?

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It’s possible Google is testing your site directly by dropping it into SERPs

#1

#2

#3

#4

#5

#1

#2

Your site

#4

#5

A B

Which SERP makes users happier?

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But even if it’s not that direct, these are the user

signals that Google is optimizing for

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LET’S TALK TACTICS

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Use techniques from CRO

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You can mock up SERPs and do your own split-testing on snippets

#1

#2

#3

#4

#5

#1

#2

Your site

#4

#5

A B

Which gets more clicks?

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Or apply lessons from PPC

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Hunt down “short clicks” - see Justin Cutroni’s post

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Figure out how to track “intent complete”

for as many intents as you can

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Use Qualaroo for “intent research”

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There are some pitfalls

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Google’s proxies for “quality” aren’t perfecte.g. duplicated content can be a great user experience

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Strategy: use testing to figure out what Google

wants from your site

4

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Check out this post from Pinterest’s engineering blog about building an

experimental SEO framework

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They found winners

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And avoided bad ideas

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Previously this might have found exploits or loopholesLike keyword repetition or hiding = better rankings

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Now we are using Google as an oracle

It really doesn’t matter if we’re pleasing algorithms designed to please people or pleasing people directly

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LET’S TALK TACTICS

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Consider typical traffic data

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Read Ben Estes’ blog post for more

We can extract:

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Read Ben Estes' blog post for more

Seasonality...

We can extract:

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Read Ben Estes’ blog post for more

...and trend

We can extract:

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Then we can make forecasts(Dotted line = forecast, blue area = confidence interval)

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We can detect anomaliesWe use this on our client-only ops platform to spot unexpected changes

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Forecast is correct Beats the

forecast

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It’s not all roses

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It’s hard to make these kinds of changes:

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And we haven’t worked out how to test internal linkingWhere the effect propagates throughout the site

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But it is powerful

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Optimize for actual Google preferences

(rather than guessing how Google will interpret user preferences)

1

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Avoid wide scale losses from unsuccessful tests

2

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1. Desktop is the poor relation to mobile2. Understand app search3. Optimize for what would happen if you ranked4. Test to figure out what Google wants from your site

Round-up

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Oh, and one more thing

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It is possible to test changes with a proxy

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And we’ve built one

We have an early private beta of a product to do SEO split testing. Come see me afterwards if you are interested

Page 163: eStudio34 presents London Search Love 2015 |  Practical tips for the future of search by Will Critchlow

Speaker photo goes here

WILL CRITCHLOW

CEO and Co-Founder, Distilled

[email protected]

@willcritchlow

Page 164: eStudio34 presents London Search Love 2015 |  Practical tips for the future of search by Will Critchlow

Supreme courtEurope by nightMonitorPhone in handTim HenmanNadalRaised handsMetadataHotel CaliforniaPull upsAxl RoseHead in sandComputer in warehouseTom Anthony - foliovisionApp storeApp indexing

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