ESMU-HUMANE WINTER SCHOOL STRATEGIC PLANNING AND IMPLEMENTING CHANGE: HOSHIN PLANNING METHODOLOGY...
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Transcript of ESMU-HUMANE WINTER SCHOOL STRATEGIC PLANNING AND IMPLEMENTING CHANGE: HOSHIN PLANNING METHODOLOGY...
Process Continuous Improvement
Improving Quality
A
Act
P
Plan
Check
C
Do
D
Ho = direction
shin = needle
Hoshin = compass
HOSHIN PLANNING
Hoshin Planning
“Any organization with a mediocre plan well executed will beat another organization with an excellent plan not executed”
“ Plans are nothing; Planning is everything”
Eisenhower
• Hoshin is a Process for the making and executing a Strategic Plan
Hoshin Planning
Step 1Strategic Analysis
Step 2Organisation Alignment
Step 3Implementation
Step 4Review and Improvement
P
D
C
A
P
D
C
A
2. Align the organization: deployment of the plan
2.1. Develop objectives for the year
• List objectives
• Set periods
• Develop performance measures for each objective
2.2. Objectives deployment throughout the organization
• Through a relationship what/who, objectives/means deployed in cascade
Multiyear deploymentHoshin Planning
Year 1Year 2 Year 3
I II III IV
New library services for virtual students
Increaseforeign students inscription
Service A
Service BServices C, D
Market AnalysisActions Step 1
Actions Step 2
Deployment of objectives
Top level Strategies become lower level Objectives and are deployed throughout the organisation
Senior Staff Objective StrategyObjective Strategy
MiddleManagement
LineManagement
Objective StrategyObjective Strategy
Objective StrategyObjective Strategy
Organizational deploymentHoshin Planning
Objectives level 3 =Activities
level 2
Objectives of Organization
Objectives level 2 =Activities
level 1
Activities level 2
Level 2University Units
Objectives of Organization
YearlyObjectives
Activities in order to reach
the yearlyobjectives
Level 1Top Managers
Level 3Departments/ Sections
Objectives of Organization
Activities level 3
Hoshin Plan deployment measurement
Measuresreview
1 YearHoshins
Check Act
Plan Work the plan
Long range Plan and Vision
Mid termPlan
EnvironmentHOSHIN PLANNING
FUTURE
PAST
ORGANIZATION
PRESENT
Hoshin Plan deployment measurement
Measuresreview
1 YearHoshins
Check Act
PlanWork the plan
Long range Plan and Vision
Mid termPlan
EnvironmentHOSHIN PLANNING
FUTURE
PAST
ORGANIZATION
PROACTIVE
REACTIVE
CONTROL