Ernst & Young

Helping people achieve their potential

July 2011 People development at Ernst & Young

We are not a great place to work because

Offer high salaries

Best in class infrastructure

Enabling technology

Financially healthy Strong image

Dominant position in our sector

Job security

International career opportunities

Care about environment and society

Employee friendly policies

Future prospects

Strong brand and clientele including world’s most premier businesses.


We take pride in…

► Strong thrust on our Values and Culture.► Human face & engagement with employees.► Providing unique career experiences to our people. ► Holisitic development through EYU

Our Strategy towards great workplace


Integrity Respect Teaming Energy Enthusiasm Courage to lead Building relationships based on doing the right thing

Our values

Most engaged

employees creating a competitive advantage for self and firm

Our culture Entrepreneurial spirit Collaboration Quality People first

People practices

Inclusive Leadership

Learning

Coaching

Experiences

Conversations

Choices

Celebrations

EY Fit

Hiring rigor

Strong brandFlexibility

Value differences

Be the leading people culturewhere all can be successful

the

ENGAGE

most energetic and enthusiastic people

DEVELOP

the broadest and deepest professionals

INCLUDE

the most diverse teams People

strategy

TTRACT Aemployer of choice to attract the best

Helping people achieve their potential


Drivers

► Develop skills that are a market differentiator ► Addressing personal & organisational goals► Holistic Development► Unique career experiences

“The right people with the right skills in the right place at the right time serving the right clients”.


EYU — Discovering and Developing talent

EYU, our development planning framework has three core elements ► Learning, ► Experiences and ► Coaching

In the context of our clients, our business, our communities, as well as the role, needs and competencies of our people.

“Ernst & Young and You” (EYU), reflects the mutual commitment we have to supporting our people to achieve their potential, and our people have to owning their careers.

► Three core elements of our development planning framework EYU: ► learning, ► experience and ► coaching

► In context of our clients, our business, and communities

► and the role, needs and competencies of our people

► Our clients expect us to think and act with a global mindset

► EYU helps our people to gain broader perspectives and develop technical excellence to perform industry, account and service line engagement role

► To support our business, we also undertake important people, quality and operations roles

► EYU helps recognize these roles as we plan and review our performance and development

► As an organization we strive to make a difference in the communities in which we work and live

► EYU helps us share our business skills and knowledge with others in our communities which include entrepreneurship, sustainability, health and education

► Role is defined by service line and rank and describes the required skills and competencies

► EYU helps our people identify current and future roles and plan the learning, experiences and coaching they need to develop competencies and skills

► Potential of every person is unique and so are each persons development needs

► EYU helps counselors understand the personal development needs of their people

► 11 core competencies which apply to every role complemented by competencies specific to each service line and sub-service line.

► Our core competencies are:► Analysis and insight► Business acumen► Business development► Coaching and developing

others► English language► Leadership► Project management► Quality service delivery► Relatinship management► Teamwork

► With EYU Learning, our people have access to high-quality ► soft-skill, ► technical and ► web-based training

► Tailored to match their development needs

► Delivered through our 3 tier Learning & Development organization

► EYU Experiences put knowledge into practice through a set of eight enterprise-wise experience and customized activities for each service-line and role

► EYU Coaching is a meaningful conversation that helps transform learning and experiences into practical application on the job

► We expect our people to take personal responsibility for their development

► We empower our counselors with the right coaching and frameworks to help their people achieve their potential


EYU — Discovering and Developing talent

► EY’s global competency framework is at the core of EYU

► Competency Assessment — Identifying competency gaps to be addressed

► Mapping competency gaps to Learning and experience offerings.

► Individual Development Planning through EYU – Selecting relevant Learning, Experiences and Coaching engagements.


EYU: Learning

► Soft skills: Over 50 formal soft skills courses critical for success in today’s marketplace, categorized as:► Mandatory courses ► Role-based and Milestones programs► Skill-based programs► Organizational development initiatives

► Technical curriculum: Being a knowledge enterprise it goes without saying that our people must have the latest legal, regulatory, technical and best practices update.► Technical solutions and methodologies► Sector/Industry specific training► Knowledge/technical updates

► Web based interactive courses


EYU: Learning

► 3 tier Learning & Development organization :► Global/Area L&D framework

► Training content, program frameworks and globally coordinated programs .

► Corporate L&D team► Dedicated team of 10 creating strategies and learning plans on

common themes — values inculcation, culture building and leadership development.

► Service line technical training teams► Focusing on key knowledge, solutions, services and sector

requirements.


► Opportunity to put knowledge into practice ► High-impact experiences defined globally

► service line-specific experiences, ► quality service delivery, ► account development,► coaching, ► leading change, ► recruiting, ► brand building

EYU: Experiences


EYU: Coaching

► Effective coaching transforms learning and experiences into practical application on the job

► Counselors as Coaches ► Coaching support

► Training► External coaches for special needs► Creating coaching champions


Developing leaders for future

► Over 90% of our senior leadership is home grown► Key leadership development interventions

► Global Next Gen► Leadership track development — Ernst & Young’s development

center► Mentoring for Partners — By the partners and for the partners► Account management curriculum► Milestones — Role-based programs► Executive programs

► Succession Planning ► Building a robust and diverse leadership pipe► Partner Admission Process


Developmental feedback

► Middle and Senior Management covered in MSF ► 95% of the target population received their MSF reports► Results used for development planning and critical input for

evaluation.


Managing careers

► Well defined and externally aligned career paths for all SLs.► Accelerated careers for high potentials.► Cross-functional mobility/Permanent transfers► International mobility opportunities – short and long term

Career Conversations- meaningful, future focused conversations about people’s short and long-term career aspirations and how the counselor can support in aligning these with business needs.


Counselor Development

► Counselor – the focal point for delivering all people related priorities► Ongoing sensitization on ‘role of counselor’, people responsibilities of

an EY People Manager and supporting metrics. ► Training all counselors on effective

► Feedback► Coaching► Development and Career Conversations

► Trio meetings to enhance partner connect on performance, development and careers of junior colleagues.


What the numbers say…

► About 45,000 mandays of training per year

► 95% people completed development plans

► Over 482 soft skill training sessions conducted in FY11

► 9932 experiences and 2058 coaching needs selected

► Our programs consistently rated 4+ on a scale of 5


Sounds good….but does it work?

Ranked #1 most attractive employer in all up consulting — Randstad Global 2011

“Continuous innovation in HR Strategy at Work” award — Employer Branding Awards – India – 2011

“Excellence in Training” award — Employer Branding Awards

2008, 2009 and 2011

Golden Peacock National Training Award — 2008

… and now A Great Place to Work

Ernst & Young

Business

Transcript of Ernst & Young