Elizabeth Rice

☎: (708) 717-9287 21211 Hunter Woods Drive ✉: erice228@robertmorris.edu Frankfort, IL 60423

Dynamic and committed graduate seeking to leverage solid experience in the food and beverage sales in-dustry. An enthusiastic individual who provides high level professional and personal service with absolute focus on maintaining patronage and ensuring recurring business.

PROFESSIONAL EXPERIENCE Meyer Corporation (via Kelly Services, Chicago) Cookware Merchandise Representative April 2016 - Present Largest cookware distributor in the United States and second largest in the world. Meyer cookware lines include Anolon, Circulon, Ruffoni, SilverStone and BonJour. • Provide point-of-purchase services for Meyer cookware • Shelf management services • Assist with bridal gift registry events at major retailers, such as Bed Bath & Beyond • Provide training, highlighting Meyer brand cookware’s features and benefits, to cookware

retail sales associates at Macy’s State Street Chicago location • Merchandise and reset cookware shelf space and build displays • Assist with Meyer’s Cake Boss booth during International Home & Housewares Show • Stay abreast of business and marketing conditions; ability to recognize new industry trends • Present self with integrity professionalism and commitment to company policy

EDUCATION Robert Morris University, February 2016 International Study Abroad Program Chicago, Illinois Apicius International School of Hospitality, Fall 2014 Bachelor of Professional Studies, Florence, Italy Advanced Culinary Arts and Hospitality Internship GPA 3.15 of 4.0 Gonzo Restaurant, Florence, Italy Inventory Specialist/Hostess,

CERTIFICATIONS Purchasing Certified, National Restaurant Association, 2015 Controlling Foodservice Costs Certified, National Restaurant Association, 2015 Customer Service 2.0 Certified, National Restaurant Association, 2014 ServeSafe Certified from the National Restaurant Association, 2014 Hospitality and Restaurant Management 2.0 Certified, 2014

COLLEGE WORK HISTORY Mama Maria’s Taco and Tequila Bar, Orland Park, IL Front of the House Services December 2014 - Present • Knowledge of all aspects of customer care, including new account application,

and meeting customer expectations • Advanced selling skills from prospecting, POS to closing • Managing all customer inquiries, efficiently and effectively • Demonstrates proficiency with customer complaints, credit facilities and invoice payments • Run waitlist, gauge kitchen and general dining room performance • Assist management with online and phone catering orders using Aloha system