1. EPC Comparing businesses between an Architect Firm and a Hardware Shop

2. BACKGROUND INFORMATION Company name: AK ARCHITECT When was it established: 1990 Type of practices : SOLE PROPRIETY Number of staff: 13/14 Firm : ARCHITECTURAL FIRM Location : JOHOR BAHRU, JOHOR. 3. STRENGTH OF PRACTISE : Create a product/ design that is unique in the market that has a strong selling point so that it is easy for the client to sell the property. WHERE WAS IT FIRST ESTABLISHED : Johor Bahru, Merlin Tower.WHERE DID AR. ANDREW KAN DID HIS ARCHITECTURE : Huddersfiled Polytechnic, West Yorkshire. WHAT ARE THE KIND OF PROJECTS : Mainly Residential WHERE ARE THE PROJECTS LOCATED : Currently in Johor, mainly in Johor Bahru as well as projects in Selangor. 4. NATURE OF BUSINESS Architectural Practice Building Design Submission of Building Design for Approval Authorities Preparing Tender Drawing and document Tender and Award & Building Contracts. Administration of Building Contract To Obtain Clearance from all relative authorities for Fitness of Buildings for Occupation. 5. Analyze the site as well as the clients requirement. Thorough site analysis ask the owner to get a surveyor to do a survey. Importance of infrastructure, roads and geographical features and direction of the site. Have to go to authority to check the restriction at the site if any roads to be rendered. Have discussion with the client to get better understanding of what kind of business/what they intend to build (design brief/clients requirement) To know the clients specific requirement, (i.e what kind of hotel, how many stars, how many rooms) (housing : is it luxury or ordinary market?) 6. Give suggestions on design alternative. Explore and explain to the client different alternative design. Once client is happy and approves it, the concept will be developed. Then, submission to the authority. Inviting contractor to tender. Analyze the tender and then make recommendation on the award of the contract. 7. STRATEGIES To provide good design & services to maintain existing clientele and attracting new clientele. To maintain a good reputation in possessing high level of expertise and know how. To upgrade knowledge, and equipment for the organization. To motivate staff for productivity and quality. 8. OBSTACLES Well trained staff leave for work in Singapore due to more attractive currency exchange and higher pay. Staff absentism. Staffs lack of discipline and motivation. Staff politics. Lack of offer unity. Miscommunication. Lack of communication. 9. CHALLENGES To motivate and inspire staff for more creative and innovative design. To provide good quality control of works and clientele centred services. To upgrade staff design, technical and software knowledge. To encourage staff unity for better operation within the organization to improve work quality and working environment. 10. PICTURES 11. BACKGROUND INFORMATION Company name: MasIndah HardwareWhen was it established: 1994 Type of practices : Hardware Trading Number of staff: 2Location : Shah Alam, Selangor 12. STRENGTH OF PRACTISE : Act as a middle person to sell off hardware goods from the suppliers to the communityWHERE WAS IT FIRST ESTABLISHED : SHAH ALAM, SELANGOR TYPES OF BUSINESS: Small types of business where involve small dealing with residents that stay near to the shop. 13. NATURE OF BUSINESS Walk in business Supplying hardware supplies to the nearby factories Understands the needs and demands of the customers 14. Buy necessary goods only from suppliers Receiving goods from suppliers Returned broken goods to suppliers after receiving it from the customers. 15. STRATEGIES repacked cement, nails, common stuff in to a smaller packet as theres many walk in customer looking for just a small amount. Gives off some discount to regular customers be nice to worker and gives them rewards from time to time Motivates workers from time to time 16. OBSTACLES Staff absenteeism. Receiving bad quality of products from the suppliers Gangsters Authorities and legal documents Miscommunication with customers 17. CHALLENGES To remain consistency in term of quality in products and to be sell off to customers. To provide a good service to customers Competitors with cheaper price Regional competitors 18. Datz all !!!!