1. Scale The PulseHow to ignite theentrepreneurial firein your employees

2. Why do you work where you work? 3. Fair PayMeaningful WorkCool ColleaguesWinning CultureOpportunity for GrowthBoss I Admire 4. Great Places to Work StudyFunFamilyFriendsFairPride FreedomMeaningPraiseResults11 - 10 5. 1 - 10Ten Elements of a Winning Culture1. People enjoy the work they do and the people they work with.2. People take pride in the work they do and the company they work for.3. There are high levels of engagement, connection, camaraderie anda community of caring.4. There is a culture of fairness, respect, trust, inclusiveness and teamwork.5. The leaders walk the talk, live the values and communicate a clear visionand strategy for growth.6. Lots of open, honest, robust and transparent communication acrossthe entire organization.7. The company invests back in employees; there is a commitment to learning,coaching and development.8. There is a bias for action, employees have an ownership mentality andalways strive to give their personal best.9. There is high accountability and a strong focus on delivering the desired results.10. There is ample recognition and rewards and mediocrity is not tolerated.2 6. 1,300,000 interviews: Basic 4 + 11 - 10Wow No Surprises - Celebrate 2 7. Dimensions of a great place to work Credibility Respect Fairness Pride Camaraderie31 - 10 8. Credibility Communications Competence Integrity 9. RespectSupportCollaborationCaring 10. FairnessEquityImpartialityJustice 11. PridePersonal JobTeamOrganization 12. CamaraderieIntimacyHospitalityCommunity 13. Key Elements of a High Performance Team D M C C M Direction vivid, clear, inspiring --- sharedeasurements specific, observable, focusedompetence very good at what they doommunication open, honest, courageousutual Accountability all team membersiscipline do this every day1 - 103 14. 10 Key Team Competencies:1. Setting clear, specific and measurable goals.2. Making assignments extremely clear and ensuring required competence.3. Establishing accountability for high performance across the entire team.4. Running effective team meetings.5. Building strong levels of trust.6. Establishing open, honest and frank communications.7. Managing conflict effectively.8. Creating mutual respect and collaboration.9. Encouraging risk-taking and innovation.1 - 1010. Engaging in ongoing team building activities.4 15. SBA1 - 104 16. 4 Levels of Decision Making 17. DelegatewithInputHIGH ITake APassDelegateTakeYourTimeHIGH PLOW PLOW I HIGH IProbabilityImpactLOW PLOW IHIGH P5 18. 7 Keys to TRUST Tell the truth Be transparent Extend trust and respect Be vulnerable NO games Keep your promises Communicate clearly1 - 105 19. Accountability1. 100% Clarity + Authority2. 100% Agreement3. Track & Post4. Coach / Mentor / Train5. Reward / Punishment 20. Workshop Do the individual workshop on pages 7 9 Look over all of your scores what is thepattern? Take your time and do this very carefully,give it some serious thought. 21. THANK YOUIf you have any questions at all please do not hesitate to send a note or call.My email address is: john@johnspence.comAlso, you might find value in the ideas I share in my blog. You can sign up for it at:www.blog.johnspence.comLastly, these slides have already been uploaded to:www.slideshare.net/johnspence