18 december 2015 PUM Netherlands senior experts Entrepreneurs for entrepreneurs Akash Singh.
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Transcript of 18 december 2015 PUM Netherlands senior experts Entrepreneurs for entrepreneurs Akash Singh.
21 april 2023
PUM Netherlands senior experts
Entrepreneurs for entrepreneursAkash Singh
21 April 2023
Agenda
Why SMEs need supportAbout PUM scope organisation position clients senior experts expertise global impact our results
Five casesIn short
21 April 2023
Position of SMEs
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SMEs are key for economic growth
SMEs contribute to employment and GDP
They are a main source of new productsThey generate tax revenuesThey supply larger corporations with services
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But … SMEs lack a number of things
Management capacity because of their small size
Financial resources to afford costly services finances, HR, legal, training
Know-how they don’t know what they don’t know
21 April 2023
SMEs’ gap in know-how
SMEs gap in know-how
know-how available
know-how needed
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number of employees
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PUM aims to fill the know-how gap
SMEs' gap in know-how
know-how available
know-how needed
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About PUM
Netherlands based organisationadvising SMEs to grow their businesses in 70 developing countries and emerging marketsworking with senior expert volunteers who have gained 30 years professional experience giving advice on the work floor
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Our scope
serving more than 2,000 customers per year in 70 countries in 75 sectors of the economy
21 April 2023
Our organisation
headquartered in The Hague125 voluntary staff members sector coordinators (matching) country coordinators (acquisition)
42 permanent staff members250 local representatives 3,200 senior experts
21 April 2023
Our position
complementary to the market (for business consultancy)subsidised by the Dutch authoritiesmember of the European sector organisation CESESlinking pin with the Dutch business community (‘business links’)
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Our clients
80% SMEsincapable of paying
commercial consultantsat least 2 years in business> 50% locally and privately
owned
20% SME supporting organisations (‘enabling environment’)
business organisationsvocational education,
practical trainingenvironment, energy, water,
infrastructure, etc.authorities: regulation &
facilities regarding the private sector
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Our senior experts
over 30 years of professional experienceemployed, retired, or sold own businessentrepreneurs, specialists and/or managersindependent, without ulterior motiveswith a relevant network and a broad visioncapacity to improvise speaking at least one foreign language
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Our expertise
Total # of projects (2010): 2099
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Our global impact
Total # of projects (2010): 2099
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Our results
More profitMore turnoverHigher efficiency
Lower cost priceBetter market positionHRM issues solvedHappy customers!
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Five different cases
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Case 1, Morocco
The client Hotel Club Val d’Anfa 140 rooms, 172 staff Casablanca, Morocco, Africa
The question How can the business
management of the hotel be modernised?
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Case 1, Morocco
The expertTonnis van HeuvelenConsultant, general manager of various large hotels
The answerBookings on the InternetAutomation of office functions (e.g. reception,
accounts) Automation of the rooms (e.g. credit card locks)Monthly meetings between management and heads
of departmentsExpand conferencing facilities
21 April 2023
Case 2, Egypt
The clientPort company Ship & CrewNew company, 100 employeesAlexandria, Egypt, Africa
The questionHow can management be improved?
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Case 2, Egypt
The expertSteef BronwasserFormer Director of Amsterdam Port Authority
The answerDraw up job descriptionsSystem of job evaluationGreater structure in management meetings (checks, reports)Delegation of dutiesBusiness Links with the Netherlands
21 April 2023
Case 3, Ukraine
The clientDairy firm MTKProcessing farm milk into
various dairy productsLugansk, Ukraine, Europe
The questionHow can the quality of the
dairy products be improved?How can the plant’s
production capacity be increased?
21 April 2023
Case 3, Ukraine
The expertGert van JaarsveldProduction Manager at dairy firm Campina
The answerImproved management of bacteria cultivationPurchase of 2nd-hand equipment through business linkImproved hygiene and working conditionsIntroduction of new packaging line
21 April 2023
Case 4, Uganda
The clientRose nursery, Ugarose Flowers6 hectares of land, various
breeds of rosesKampala, Uganda, Africa
The questionHow to reduce the numbers of
diseased/dead roses during processing?
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Case 4, Uganda
The expert:Jaap van der DoesDirector / proprietor of a rose nursery
The answerTraining in how to combat diseasesAdvice on feeding and spraying rosesExperiments in breeding roses in a copra mediumInstead of 20,000 euros in losses, monthly profits
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Case 5, Bolivia
The clientPara Ti chocolate factory Sucre, Bolivia, Latin America
The questionHow can production be increased?Advice on product developmentAdvice on export opportunities
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Case 5, Bolivia
The expertGerard DominicusManager at Droste chocolate
factory
The answerPurchase second-hand equipmentIntroduction of ‘VIP chocolates’Recycling of production wasteBusiness Link and training in the
NetherlandsImprovement of management
structure
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In short: the power of PUM
Filling the know-how gap of SMEs in developing countries and emerging marketsSending out Dutch senior volunteers with a wealth of knowledge, experience, network connections and enthusiasm to SMEs in 70 countries worldwideoffering advice in almost every fieldthrough short, customized projects on the workfloorwith a direct impact on business performance
Details of Program
Min 10 working daysMax 20 working daysInternational travel cost paidLocal cost such as accommodation, food and daily travel to be paid by businessTo identify the specific need of the businessDemonstrate commitment from owner
Is this value for money?
This a two weeks missionIt will cost PUM approximately R 50,000 in expensesIt will cost R 160,000 for a private practice working for 14 days at R 2000 per hour Our Total package value is approximately R 210 000 The Beneficiary pays for accommodation and subsistence. 14 days x R500.00 (estimate) per day = R 7,000. 00
What are the requirements?SMMECompany to have 15-100 staff2 years in operationTurnover and Balance Sheet information to submit (2 year AFS)Locally owned
Manual application process
Meet CriteriaComplete applicationExpert matched (in Netherlands)AcceptanceArrivalAssignment
Local Case Studies
Freys FoodsAfrican LinkBlack BalanceKiki’sMozimaxNuron RAPSSmith & WinfieldCubical solution
Iqlaas FoodsSaddler BeltsRock Solid IndustriesRocket WorksAJ ProductsSA DemolishersSBS Tanks
Thank you for your attention!
www.pum.nl