Enterprise Applications Lifecycle Management

HIGH-QUALITY SOLUTIONS

» Solutions and services overview

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Our Enterprise Application Services Framework

Testing• User Acceptance• Regression• System Integration• Performance• Automation• Security

Business Analysis• Process Modelling• Requirements

Gathering• Requirements

Management

Project Management(Technical/Vendor)

On Time and On Budget

Project Management and GovernanceCustomer / Business

Training and Change Management

Business and IT Senior Management / Steering CommitteeDeliver Business Benefits, ROI, High Quality and Mitigate Risks

End UsersRealise Benefits, Improve Productivity, Ensure Satisfaction

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Revolution IT Offering

Vendor / SI Offering

Architectureand Design

Development/Configuration

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Our Enterprise Application Services Framework

Testing• User Acceptance• Regression• System Integration• Performance• Automation• Security

Business Analysis• Process Modelling• Requirements

Gathering• Requirements

Management

Project Management(Technical/Vendor)

On Time and On Budget

Project Management and GovernanceCustomer / Business

Training and Change Management

Business and IT Senior Management / Steering CommitteeDeliver Business Benefits, ROI, High Quality and Mitigate Risks

End UsersRealise Benefits, Improve Productivity, Ensure Satisfaction

IT O

pera

tions

Red

uce

cost

of o

pera

tions

Busi

ness

Ope

ratio

nsR

educ

e co

st o

f rew

ork

Revolution IT Offering

Vendor / SI Offering

Architectureand Design

Development/Configuration

Unit TestString Test

MAKING ENTERPRISE APPLICATIONS WORK HARDER AND SMARTER

By using a unique set of tools and methodologies, we ensure our clients turn investments in Enterprise Applications into compelling business benefits. As a passionate leader in this field, we’ve built up a wealth of experience with top-tier clients across all application lifecycle areas: we manage

projects and programs, test enterprise applications, model business processes, train end-users, and also manage business services.

With over 40 large Enterprise Application clients in Asia Pacific, our experience spans all major software vendors including SAP, Oracle, HPE, IBM Rational and others.

Delivering high-quality solutions for high-performance enterprise At Revolution IT we accelerate application delivery, reduce IT costs and build business value. Our products and services focus on Application Lifecycle Management and span from project governance and planning right through to testing and application monitoring.

Our approach combines top industry professionals, leading industry tools and the latest emerging technologies such as cloud, agile and mobility. We can deliver via onsite, offsite, offshore, managed services or total outsourcing.

OUR ENTERPRISE APPLICATION SERVICES FRAMEWORK

» Enterprise Application Lifecycle Management

Companies need analysts whose

responsibilities embrace:

“…investigating business situations, identifying and

evaluating options for improving business systems, defining

requirements and ensuring the effective use of information systems in meeting the needs

of the business.”

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» Aligning our services with your success factors

1. Paul, D, Yeates, D & Candle, J (eds), 2010, Business Analysis (Second Edition), British Informatic Society Limited (BISL), United Kingdom.

SPECIALISTS SKILLS AND EXPERIENCE TO DELIVER BUSINESS VALUE

Due to the size and complexity of Enterprise Applications, we’ve built our services around a range of critical success factors. With SAP, Oracle, Microsoft and others embracing new technologies, and providing a myriad of rapidly evolving systems, we help client get the most out of what these vendors offer.

MANAGING PROJECTS AND PROGRAM

One goal sets the tone for all our Project Managers: high quality outcomes for our clients. Whether you need to implement, roll out, upgrade or maintain your Enterprise Applications, we can help ensure risks are minimised and targeted returns are met.

MODELLING BUSINESS PROCESSES AND MANAGING REQUIREMENTS

To minimise rework costs at a later date, we always do our preparation up front. By defining and documenting all business needs, processes and requirements, our EA Business Analysts specialise at pinpointing the most effective strategic and technical options.

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TESTING ENTERPRISE APPLICATIONS To discover the most defects, at the earliest possible time, we use a range of risk-based and priority-based techniques. Our unique methods are especially valuable to meet challenging project deadlines. MANAGING CHANGE AND TRAINING END-USERS Enterprise Applications are only as good as the people using them. Our training consultants manage, develop and deliver both training courses and training content. Plus we use the most effective and efficient training delivery methods and tools. MANAGING OPERATIONS AND BUSINESS SERVICES We also help clients achieve on-going and predictable levels of quality assurance. Our Business Service Management consultants utilise in-depth skills and a range of sophisticated tools for infrastructure monitoring, end-user experience monitoring, and performance monitoring.

“Revolution IT was professional, flexible

and responsive to our needs. They got us up-and-running much more quickly and efficiently

than if we did it ourselves.”

- Executive Director,

UBS Wealth Management

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MODELLING BUSINESS PROCESSES AND MANAGING REQUIREMENTS

We bridge the gap between business and IT by ensuring all success criteria are analysed, defined and achieved. To work efficiently, our SAP Business Analysts are highly-skilled in sophisticated business process modelling and requirements management tools such as ARIS by Software AG, iRise Requirements Visualisation, SAP Solution Manager, HPE Application Lifecycle Management, IBM Rational Requirements Manager and Doors.

TRAINING SAP USERS AND MANAGING CHANGE

To drive optimum SAP system use, we’ve become SAP’s trusted partner for delivering SAP training. Our Training Consultants develop and deliver training content efficiently and effectively using SAP Productivity Pak by Ancile, SAP User Experience Management (UEM) by Knoa, SAP Solution Manager e-Learning, Adobe Captivate, and other training tools.

MANAGING SAP OPERATIONS AND BUSINESS SERVICES

Our SAP Business Service Management consultants have extensive experience in Application Performance Management and End-User Experience Monitoring using SAP Extended Diagnostics by CA Wily and HPE Business Service Management. To help clients manage incidents, problems, requests, changes and releases, we also implement CA Service Desk, HPE Service Manager and SAP Solution Manager.

AUSTRALIA’S LARGEST INDEPENDENT SAP QUALITY ASSURANCE TEAM

Our highly skilled consultants are passionate about delivering optimal solutions throughout the SAP application lifecycle. We’re a preferred SAP services partner, and we’ve delivered numerous successful SAP projects including implementations, roll-outs and upgrades.

TESTING SAP SOLUTIONS

We’re recognised as the market leader in SAP testing solutions. We’ve even developed a proprietary test methodology. This ready-to-use solution leverages SAP testing templates and a repository of over 2000 template test cases. What’s more, with our state-of-the-art SAP testing laboratory, we’re pioneering SAP Test Acceleration and Optimisation in Australia.

Our SAP ALM Consulting Services

Manage SAP Projects, Programs & Applications

Requirements• Requirements Management• Solution & Business Process

Documentation• Business Process Modelling

using ARIS for SAP

Design• Application visualisation

using iRise for SAP• Business Blueprint using

SAP Solution Manager• SAP Implementation

Content• Documentation

Management

Optimise• Solution

Documentation• Maintenance Management

• Upgrade Management• Change Request Management • Change Impact Assessment

Build• SAP Rapid

Deployment Solutions • Managing Configuration and

custom development• Managing Templates

Operate• Application Performance

Management• End User Experience

Monitoring• Incident, Problem and

Request Management• SAP system monitoring,administration, SLAs, Jobs

Test• User Acceptance Testing

• Regression Testing• System Integration Testing

• Automated Testing• Performance testing

• Security Testing

Deploy• Release Management

• Transport Management• Handover to Operations

Train• End User Trainingand Documentation• Develop BusinessProcess Procedures

• E-Learning

“I would like to thank Revolution lT’s SAP team for their commitment and diligence in testing one of

our major SAP project initiatives.”

-Fabian Wolf, Integration Manager, LeasePlan Australia

» SAP Consulting

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OUR ORACLE-BASED SERVICES AND SOLUTIONS:

> Managing Oracle Projects and Programs using Oracle Unified Method, Oracle Application Implementation Method (AIM), Rapid Delivery Methodology and PeopleSoft Compass Methodology

> Application Testing Suite for test management, functional testing, automated testing and performance testing with test accelerators,

> Oracle Testing Accelerator for Oracle E-Business Suite, Siebel, JD Edwards, PeopleSoft, web services.

> Test Data Management Pack

> Training Oracle users and managing change

> Managing Oracle operations and business services using Enterprise Manager and other tools from HPE, IBM Rational and CA Technologies

TEAM UP WITH THE LEADING ORACLE GOLD PARTNER IN ASIA PACIFIC

As an Oracle Gold Partner, our role spans all application lifecycle stages. We manage requirements for Oracle solutions, and implement and test these solutions to ensure all agreed benchmarks are achieved. We also monitor and optimise Oracle solutions, and train end-users.

To work in such a wide range of areas our track-record encompasses integrating and optimising applications such as Oracle E-Business Suite, PeopleSoft, JD Edwards, Siebel, Business Intelligence and Fusion.

ENSURING ORACLE-BASED NETWORKS RUN EFFECTIVELY AND EFFICIENTLY

With one of the most highly-skilled Oracle teams in Australia, our consultants specialise in a wide range of Oracle methodologies and application management tools. And because leading Oracle-based solutions often combine different tools from different vendors, our consultants enable clients to select and implement the most suitable tools to meet their objectives.

OUR ORACLE CONSULTING SERVICES:

> Implementing Oracle Enterprise Manager for Application Management, Lifecycle Management, Enterprise Monitoring, Application Performance Management and Application Quality Management

> Implementing Oracle Enterprise Manager Application Management Pack for Business Intelligence, Oracle E-Business Suite, Siebel, JD Edwards, PeopleSoft and Fusion

> Methodology and process consulting from planning to requirements, design, build, test, train, deploy, operate and optimise phases

» Oracle Consulting

“Thank you for your outstanding efforts and support, including many late night phone calls, over the past few months helping with the stress and volume testing for

the new subscriber management (Oracle-based) solution. To see the system’s performance improvements over the last few months has been very rewarding. From a system

performance viewpoint I think we are now in a great position to meet the challenges of the implementation

and post go-live operations.I look forward to working with you again.”

Project Manager, FOXTEL

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POWERFUL SOFTWARE TOOLS ON A SUBSCRIPTION BASIS

SAP and Oracle offer SaaS solutions alongside more traditional ‘on-premise’ applications. While many SaaS providers focus on certain enterprise areas (for example, Salesforce.com, Workday etc.), today’s Enterprise Application suite can be on-premise, cloud, or a hybrid of both.

By combining leading systems from multiple suppliers, organisation can create hybrid Enterprise Application systems with powerful capabilities and lower operating costs.

However, a key challenge is to secure and test these hybrid Enterprise Application systems.

» Enterprise Applications in the Cloud

USING NEW DEVICES TO DRIVE EFFICIENCIES AND OPEN NEW MARKETS

Deploying mobile and web applications can quickly empower customers, suppliers and staff, and thereby streamline a range of operations.

At Revolution IT, we extend all kinds of systems and information directly to the people who need them. And to protect our clients’ data – as well their brand’s integrity – we deploy tailored risk management techniques.

PROTECTION AND QUALITY ASSURANCE FOR MOBILE AND WEB APPLICATIONS

To pinpoint all functional and non-functional requirements, our Business Analysts engage all stakeholders across identity management, access management, screen design, screen functionality and supported platforms, devices and browsers.

To design and implement a comprehensive test strategy we examine all testing areas relating to the platform, device, browser, security and performance.

With performance testing, we test against the agreed non-functional requirements and predicted usage profiles. We also plan for additional performance testing when the actual usage profile becomes available.

To enhance our security testing, we engage security and penetration testing services to highlight vulnerabilities, and to guard against intrusions and denial of service attacks.

» Enterprise Applications at your fingertips

1. Managing negotiations with cloud vendors

We ensure agreements clearly cover all roles, responsibilities and deliverables. We also establish precisely what the vendor will deliver, maintain and support.

2. Solution design

To pinpoint all functional and integration requirements, we work with all vendors and IT stakeholders. We also ensure the security and authentication requirements are clearly documented and the process for identity and access management is understood.

3. Comprehensive test management

We design and implement comprehensive Test Strategies for functional, integration and security testing. This includes engaging specialist security services to ensure any potential cloud security risks are understood, assessed and minimised. With performance testing, we test against the agreed non-functional requirements and predicted usage profiles. We also plan for additional performance testing when the actual usage profile becomes available.

4. Business continuity planning

To ensure business continuity risks are minimised, we develop back-up systems and processes in case a client loses internet access.

FOUR WAYS WE SECURE AND TEST ENTERPRISE APPLICATIONS IN THE CLOUD

“Who’s going mobile and why...

Copy Statistics for mobile device use by business are simply staggering. According 2012 Tech Trends by IBM, 49% of organisations support mobility to one degree or another; and 69% of organisations are increasing their

investment in mobility over the next two years.”.

-To harness the opportunities, talk to Revolution IT today

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AUSTRALIA

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CANBERRA

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SINGAPORE

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