Was heißt es, ein Enterprise 2.0 zu sein? - Praxisleitfaden Enterprise 2.0
Enterprise 2.0 and Project Management...•Good communications •Timely •Interactive •Right...
Transcript of Enterprise 2.0 and Project Management...•Good communications •Timely •Interactive •Right...
Enterprise 2.0 and Project Management
Dennis Brooke, PMP, MBA
Senior Program Manager
The Relationship
• Web 2.0 Software integrated into business processes
• Interactive communicationsEnterprise 2.0
• Good communications
• Timely
• Interactive
• Right level of information
Project Management Key Success
Factor
Key Enterprise 2.0 Elements
WikisBlogs
SocialNetworking Micro-
blogging
Frequency of Updates
Lev
el o
f D
etai
l
LOW HIGH
HIGH
Repetition is educational glue.
Personal Experience Tax Software New Product Development
Enterprise Content Management Projects
Pepperdine, ING Bank (Sydney), Mazda, telecommunications, State & local government agencies….
Aviation Services Startup Clients and employees
worldwide
Acquired by Fortune 50 Company
Wikis and Project Management
• A collaborative website which can be directly edited by anyone with proper rightsWhat is a Wiki?
• Easy to use, flexible
• Accessible
• Configurable Security levelsAdvantages
• Limited formatting
• Content quality
• Barrage of informationDisadvantages
Uses for Wikis in Project Management
• Standardization
• Quick start
Project Templates
• Functional Requirements
• Design Documents
• Change Requests
Draft Documents
• Portfolio
• ProjectDashboards
• Standardize use of terminologyProject
Glossaries
Wikis in Project Management
Source: www.opengatesw.net
• Portfolio
• ProjectDashboards
Blogs and Project Management
• Shared on-line journal, or weblogWhat is a Blog?
• Easy to use, flexible
• Accessible
• Configurable Security levelsAdvantages
• Content quality
• Barrage of information
• Potential for abuseDisadvantages
Blogs in Project Management
• Announcements
• Key milestones
News & Info
• Short training modules
• Tips & TricksTraining
• Usability ideas
• Next Gen Suggestions
User Feedback
Example Blog
• Updates
• Scope
• Schedule
Project Status
Micro Blogging & Project Management
• Short blog posts, usually about 140 characters
What is Micro blogging?
• Brief
• Great for smart phone use
• Can link to longer content
Advantages
• Short
• Barrage of informationDisadvantages
Micro Blogging in Project Management
• Milestones
• IssuesUpdates
• Reporting problems
• Monitoring trendsTech
Support
Twitter as an Issue Management Tool?
Other Collaborative Tools
• Survey Monkey, Zoomerang
• Great for gathering requirements and project closeout surveys
On-Line Surveys
• Linked-In, Facebook
• Recruiting Team MembersNetworking
Hard Skills
Project Management vs. Leadership
SoftSkills
Enterprise 2.0 & Project Leadership
• Weekly Planning
• Long Term PlanningFocus
• Dashboards
• IssuesSponsor
Communications
• Activities
• Celebrating
• Reward & Recognition
Team Building
Guidelines for Making it Work
• Use web pages, avoid attachments; OR
• Use display attachment functions
Minimize clicks
• Redirect email content
• Make it fun
• Use “Easter Eggs”
Encourage Adoption
Guidelines…..• “Think very carefully about what you are
saying before you post. …The written word can be easily misunderstood.” Survey Participant
• Establish a Sheriff for this “Wild West”
• Establish company guidelines.
Content Quality
• Web 2.0 vs. Content Management
• Full feature tools that meet current expectations for usability
Use the Right Tool
The SoftwareVaried solutions for each Enterprise 2.0
element
Suites
Individual Solutions
Many “public” software packages have a behind-the-firewall or hosted option
Try free options outside work to get familiar with technology
Keeping it in Perspective There are two kinds of fools: one says, 'This is old,
therefore it is good'; the other says, 'This is new, therefore it is better.‘ Dean William Inge
If you give people tools, [and they use] their natural ability and their curiosity, they will develop things in ways that will surprise you very much beyond what you might have expected.” Bill Gates
It’s not about the software,
it’s about the solution
The Big Idea Repetition is educational glue
Blog
Learning More www.wikipatterns.com
Great reference on use and adoption of wikis
ProjectManagementWiki.org
Wiki on the use of Wikis for PM
Social Media for Project Managers, Elizabeth Harrin(coming this month)
Linked In Group: PMI Puget Sound
Twitter for Project Management: http://altaeeblog.com/twitter-for-project-management
Nexus ’10 – ECM Solutions Conference› Nov. 4-5, 2010 – Bellevue Meydenbauer Center› Keynote: Dr. James T. Brown, PMP PE CSP
Change Management: The Secret Ingredient for Success
Management Breakouts: CIO/Director Roundtable – People First, Process Second, Technology Third
The Pursuit of Effective BPM – Building Strategic Workflows
The New Collaboration for Project Management Success – E2.0
Conquering the Top ECM Project Management Challenges
Risk Management – Tactics for the Project Manager
Finding the ROI in Your ECM Investment
PM’s save $100 with promo code PMI100
For More info go to NexusECM.com
Tell Me Your Story Tell me know about your success (or painful lessons
learned) in using Enterprise 2.0 in your projects
Contact
www.dennisbrooke.com
Blog: www.dennisbrooke.wordpress.com
Networking: Linked In and Facebook
Twitter: @dennisbrooke