Potential of Enterprise 2.0 (Emakina Academy #8 : Enterprise 2.0)
Enterprise 2.0 Knowledge Management - Maxus€¦ · Emergence of Enterprise 2.0 Reference: ...
Transcript of Enterprise 2.0 Knowledge Management - Maxus€¦ · Emergence of Enterprise 2.0 Reference: ...
Enterprise 2.0 Knowledge Management
Pam MillistPresentation to IIS May 4, 2012
Overview• Social networking explosion• Emergence of E2.0 : The
Collaborative Enterprise • Impact on KM : Processes,
Technologies• Enterprise 2.0 technologies• Inmagic Presto – integrated KM &
social media technology
Myriad of Web 2.0 social networking tools
Exponential growth trends in 2011 •Facebook: makes up 52.1% of sharing on the internet•Twitter: 13.5% of sharing and growth of 576.9%•StumbleUpon: 320% rise•Google+1: growth of 373%
Source: AddThis - http://www.addthis.com
Exponential growth of social networking
Emergence of Enterprise 2.0
Reference: http://www.slideshare.net/slideshow/embed_code/1335844
Enterprise 2.0 technology is about•Transforming the way people work with each other and information•Meeting expectations•Technology as enabler•Expanding efficiency
E2.0 platform as Enabler
• Increased responsiveness
• Feedback cycle• Idea incubation• Interaction
platform• Context
sensitive reviewhttp://aboveandbe
yondkm.com/2012/02/when-collaboration-is-for-the-birds.html
• http://www.youtube.com/watch?v=XeIQRBmSgqk
Social media is transforming organisations
Source: Okimoto, Jennifer. Industry trends: the evolution of knowledge management (KM 1.0 vs KM 2.0). IBM, Sept. 2007
Knowledge Management today
Reference: Garfield, Stan. Implementing a successful KM programme. 2010
E2.0 KM : Tools vs. Strategy
Enterprise 2.0 software• Clearvale by BroadVision• Drupal (Acquia) Commons
(open source)• IBM Connections• Jive SBS• Microsoft SharePoint, when
combined with an extension like NewsGator
• SocialText• Yammer
Social Web Tools
• Bookmarking and Sharing tools
• Social Tagging (folksonomies)
• Commenting • Rating
• Blogging • Forums • Alerts• RSS• Wikis….
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Best Practice! Social Web Tools incorporated in a KM application:
Inmagic Presto
Social Web Tools in Inmagic Presto
• Bookmarking and Sharing tools
• Social Tagging (folksonomies)
• Commenting • Rating
• Blogging• Forums • Alerts• RSS• Wikis….
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Rating, RSS and Sharing
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Rating and Sharing
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RSS feed from Presto content
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Tag Cloud, Rating, Sharing and Commenting
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Forums (Fora?)
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Maxus Inmagic Presto featuresFeatures:•Integrated search portal for multiple information types & repositories •Home Page customisable for user groups•Blogs •Forums•Social tagging•Social ranking•Social commenting•Polling
Next steps
Questions?
Contact Details:Pam MillistMaxus Australiahttp://www.maxus.net.auPhone (03) 9646 1988Email: [email protected]