The Essence of Care ‘the English experience- a welding of talents’
English Development Plan in PwCstatic.globalenglish.com/files/reports/pwc_latam_2010.pdf · Finance...
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Transcript of English Development Plan in PwCstatic.globalenglish.com/files/reports/pwc_latam_2010.pdf · Finance...
English Development Plan in PwC
GlobalEnglish in PwC
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Presence in the World
• Over 155,000 employees
• Present in 153 countries
• Approximately 800 offices
• Regional structure
• Worldwide talent network
GlobalEnglish in PwC
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South and Central America
• Since 1913
• 46 offices
• 16 countries
• 8,000 partners and employees
GlobalEnglish in PwC
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Presence in Brazil
• Since 1915
• Over 130 partners
• Around 4,000 employees
• 16 offices
• A market leader for 93 years
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• Belo Horizonte
• Brasília
• Campinas
• Caxias do Sul
• Curitiba
• Joinville
• Manaus
• Porto Alegre
• Recife
• Ribeirão Preto
• Rio de Janeiro
• São José dos Campos
• Salvador
• São Paulo
• Sorocaba
• Vitória
Offices
GlobalEnglish in PwC
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Service Approach and Strategy
Tech
nolo
gy,
Info
Com
m,
Ente
rtai
nmen
t and
M
edia
- TI
CE
Gov
ernm
ent
Serv
ices
Con
sum
er a
nd
Indu
stria
l Pr
oduc
ts, R
etai
l an
d Se
rvic
es
- CIP
S
Fina
ncia
l Se
rvic
es
Line of Services
Audit
Tax and Corporate Advisory
Management Consulting
Outsourcing
Clients and Markets
Knowledge Human Capital
Finance Technology
Man
agem
ent R
esou
rces
Agr
ibus
ines
s
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GlobalEnglish in PwC
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• Global Network of Independent Firms
• Support of Global Clients
• Knowledge sharing thru Global Methodology
• Career development: requirement for managers
Why English is important for PwC Brazil
GlobalEnglish in PwC
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Business Challenges
• Disperse workforce (60% working in clients sites)
• Business growth
…demanding for more seniors and managers who handle English presentations / deliverables
…more stressful day-by-day work of a auditor / consultant = less time to learn
• Increase of Global Projects
• Instructor-led training culture (93%)
GlobalEnglish in PwC
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• Strategy to allow our talents to learn English according to their needs (geography, career moment, area, etc.) in a blended approach
• Formal Learning (31%)
• Immersion (7%)
• E-learning - Global English (62%)
• Line of Service: 75%
• Support: 16%
• Outsourcing: 9%
How develop our talents?
Recife Salvador
Vitória Rio de Janeiro
São Paulo Curitiba
Joinville Porto Alegre
Sorocaba Campinas Ribeirão Preto Brasília
Belo Horizonte São José dos Campos
* * * * * * *
* * * * *
* *
Caxias do Sul *
Manaus *
• São Paulo: 51%
• Other cities: 49%
GlobalEnglish in PwC
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• Communication plan to implement and keep people engaged in e-learning
• Benefits
• If you do not charge your employee: be aware how to communicate
• Clear procedures to monitor who is actually learning (results) . Consequence for people who are not studying
• Constant communication of the importance of English for career development
Lessons Learned
Around 600 employees that need to improve their English skills and are supported by PwC policy but are not studying
©2009 PricewaterhouseCoopers. All rights reserved. PricewaterhouseCoopers refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity. Photo: PwC
Thank you!
Marcelo Sartori, Corporate HR Development Manager [email protected]