Energy and power of web community

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The  Energy  and  Power  of  a  Campus  Web  Community HARNESSING  THE  POWER  OF  THE  EVER CHANGING  WEB  WORLD

description

Learning how to leverage the power of an ever changing web environment to build a collaborative higher ed campus web community.

Transcript of Energy and power of web community

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The Energy and Power of a Campus Web CommunityHARNESSING THE  POWER  OF  THE  EVER‐CHANGING  WEB  WORLD

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Happy Birthday, “Interwebs”!!

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Nathan Gerber• Director, Web Dev. Services, Utah Valley University 15yrs. 

• Web IA, CMS Consulting• Noel‐Levitz Associate Consultant, Web Strategy and Interactive Marketing Services team

UVU• Centralized CMS• Decentralized content• 30,000 public pages• 420+ web folks across campus

Nathan Gerber@nathangerber

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Sometimes, change isn’t what we expect.

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“There is nothing permanent except change” 

– Heraclitus

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It’s what we do with the change that counts.

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ENERGY

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ENERGY

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All Change Creates Energy

USE IT FOR

NEGATIVE

USE IT FOR

POSITIVE

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Positive Energy!

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Not So Much…

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What are you doing with the energy from change? 

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Where Does Energy/Power Come From on a Website?

CONTENT FUNCTION DESIGN

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Beginning a Website Redesign Project

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The End of a Website Redesign Project

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Where Does Energy/Power Come From on a Website?

YOUR PEOPLE

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But wait, let’s rewind a bit…

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Whoahh!

Not THAT far back!

(Nathan Gerber – 1973)

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UVU Web Developers 2011

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UVU Web Community 2011

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ResourcesAdministration

Campus Community

Technology Changes

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When Lightning Strikes…

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Wanted to harness the energy

(Nathan Gerber – 2058)

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UVU Web Community 2013

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Web Community 2.0

Our ToolsEngagement Sessions, OU Campus

Communication Channels (Website, Email, Blog)

Three Pronged ApproachConnecting > Training > Collaborating

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IT

Campus Collaboration

MarketingTHE WEBTEAM

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Web Governance 

@ UVU

University Communications Committee

Presidents Council

Strategic Web Action Team (SWAT)

Aca

demic Affairs

Stud

ent A

ffairs

Adm

inistration

Aca

demic Program

s

Stud

ent L

ife

eLea

rning & Outreac

h

Facilities & Plann

ing

Unive

rsity Relations

Marke

ting

Plann

ing an

d Bud

get

Hum

an Res

ources

Dev

elop

men

t

Alumni

Preside

nts O

ffice

Web Support Team (IT and Marketing)

UVU Web Community(Site Owners, Site Managers, Content Contributors)

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Change of Administrators

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Change of Administrators

In the past year…

Lost almost 500 years of institutional history

•Sr. VP Academics•One VP•4 Deans (50%)•7 AVPs•Several division leaders•Many web stewards

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How should we deal with all this change? 

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How did we deal with all this change? 

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Met with each new administrator•Explained the collaborative model•Partnered together to fund dedicated support positions

Kicked off a full site content audit•Reduced UVU site 52% of all pages•Deleted out‐dated•Combined duplicates•Streamlined content

Strategic Web A

ction Team (SW

AT)

Academic Affairs

Student Affairs

Administration

Academic Programs

Student Life

eLearning & Outreach

Facilities & Planning

University Relations

Marketing

Planning and Budget

Human Resources

Development

Alumni

Presidents Office

Web Support Team

 (IT and Marketing)

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What are you doing with the energy from change? 

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The Top 10 Things Higher Ed Web Teams Should Never Say

10. “We don't care about mobile, it's only affects afew of our  visitors.”

9.    “Javascript is just a passing fad.”

8.    “Analytics is just for geeks,  we don’t need it.”

7.    “Ah…come on!  More changes?”

6.    “What’s eduWeb Digital Summit?”

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The Top 10 Things Higher Ed Web Teams Should Never Say

5.   “I don’t care what it says, just make the page look pretty.”

4.    “Our website is finally complete!”

3.    “If one more person asks me how to link to a PDF…so help me…”

2.    “What do you mean we’re out of Pringles and Mt. Dew?!”

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The Top 10 Things Higher Ed Web Teams Should Never Say

1.    “We’re bored.”

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What Does The Future Hold?I don’t know…but there will be 

change and energy!

Leverage and harness the energyand propel your site and team forward!

Use this conference to

increase your energy!

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Q & A

Nathan Gerber

[email protected]

@nathangerber