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    Lean-Kanban Europe 2010 End-to-end flow

    (c) TeamProsource 2010 1

    From idea to implementation

    rea ng en - o-en ow nproject organisations

    Lean-Kanban EuropeAntwerpen, September 2010

    www.TeamProsource.euwww.TeamProsource.eu

    Accelerated projects and services flow through 360improvement

    A competence improvementlatform includin ublic trainin

    360diagnostic andimprovement to accelerate

    the flow of projects and services

    www.TeamProsource.eu 2

    , ,in-company training programmes,

    and coaching

    Flexible staffing of highly skilledresources with quality guarantee

    End-to-end flow | Lean-Kanban Europe 2010

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    Lean-Kanban Europe 2010 End-to-end flow

    (c) TeamProsource 2010 2

    Accelerated projects and services flow through 360improvement

    ''

    dialogue, shall we?

    dialogue, shall we?

    www.TeamProsource.eu 3

    TeamProsource LinkedIn company page

    TeamProsource LinkedIn group

    ProsourceAcademy LinkedIn group

    eam rosource

    End-to-end flow | Lean-Kanban Europe 2010

    Lange wapper

    (aka Osterweel verbinding)

    www.TeamProsource.euEnd-to-end flow | Lean-Kanban Europe 2010 4

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    Lean-Kanban Europe 2010 End-to-end flow

    (c) TeamProsource 2010 3

    From idea to implementation

    Understand what to deliver Deliver according commitment

    www.TeamProsource.euEnd-to-end flow | Lean-Kanban Europe 2010 5

    Business Engineering

    Feedback and feed forward

    Understand what to deliver Deliver according commitment

    Misinformed commitment

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    Failure load

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    Lean-Kanban Europe 2010 End-to-end flow

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    Flow

    Understand what to deliver Deliver according commitment

    www.TeamProsource.euEnd-to-end flow | Lean-Kanban Europe 2010 7

    FLOW

    Even bigger feedback loops

    Understand what to deliver Deliver according commitment

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    FLOW

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    Lean-Kanban Europe 2010 End-to-end flow

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    End-to-end flow

    Understand what to deliver Deliver according commitment

    FLOW

    www.TeamProsource.euEnd-to-end flow | Lean-Kanban Europe 2010 9

    FLOW

    linearly or iteratively

    Linear Iterative

    The user is engaged at thebeginning and at the end

    The needs are discovered at thestart and the results of the projectare delivered at the end

    Benefits are realised (long) after theproject has ended

    The user is continuously involved inthe project

    The needs are discoveredincrementally and project results arealso delivered incrementally

    Benefits are realised incrementallyduring the project

    www.TeamProsource.euEnd-to-end flow | Lean-Kanban Belgium 2010 10

    D is co ve ry S trateg y D eli ve ryImplement

    ation

    Discovery

    StrategyDelivery

    Implementation

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    Lean-Kanban Europe 2010 End-to-end flow

    (c) TeamProsource 2010 6

    One size fits all or not?

    Every project is unique

    www.TeamProsource.euBecome the 360 PM | PMI BeNeLux 2010

    but some are moreunique than others!

    11

    End-to-endkanban so thatprojects flowthrough the

    organisation

    www.TeamProsource.eu 12End-to-end flow | Lean-Kanban Europe 2010

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    Lean-Kanban Europe 2010 End-to-end flow

    (c) TeamProsource 2010 7

    Delivery starts with an informed commitment

    provide that all ofuser data is to be

    recoverable to withinone working day,with 99.9 percent

    www.TeamProsource.eu

    reliability.

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    rapidly converges

    Business value rowin

    Inspiration.: http://Alistair.Cockburn.us

    now e ge grow ng(risk reduction)

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    Lean-Kanban Europe 2010 End-to-end flow

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    by eliminating risks and optionsStep-wise refinement allows you to

    move rom vague ea o rea za on

    eliminating risks and options as

    you go.

    www.TeamProsource.eu 15End-to-end flow | Lean-Kanban Europe 2010

    This has led to kanban for delivery

    products in differentstages of

    development

    Limit work-in-

    www.TeamProsource.eu

    progress

    Pull of work

    End-to-end flow | Lean-Kanban Europe 2010 16

    Pull of work throughWIP constraints

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    Lean-Kanban Europe 2010 End-to-end flow

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    Delivery kanban

    WIP Limit

    Scope DoneElaborate Realize

    2 2 1TrainingProposals

    www.TeamProsource.eu

    pull

    Scopecontent

    Elaboratecontent

    Trainingdeliverypackage

    pull

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    pull

    Discovery generates options

    Discovery prepares informed

    commitment bygenerating options.

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    Lean-Kanban Europe 2010 End-to-end flow

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    finding what you are not looking for

    www.TeamProsource.euEnd-to-end flow | Lean-Kanban Europe 2010 19

    Ref.: Front End of Innovation, Peter A. Koen, Ph.D.

    Serendipity can be shaped

    www.TeamProsource.euEnd-to-end flow | Lean-Kanban Europe 2010 20

    Serendipity canbe shaped

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    Lean-Kanban Europe 2010 End-to-end flow

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    Be prepared to scale fast

    Pivot point

    www.TeamProsource.eu

    Delivers nearlyno knowledge(or risk reduction)

    time21End-to-end flow | Lean-Kanban Europe 2010

    Requirements for a kanban for discovery

    Reliabl roduces hi h value o tions Requisite variety of options to start with

    Manage the cost of failure

    Value stream with

    www.TeamProsource.eu

    many low effort options at the start

    Few high effort options at the end

    End-to-end flow | Lean-Kanban Europe 2010 22

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    Lean-Kanban Europe 2010 End-to-end flow

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    Training discovery kanban

    Minimal o tions

    Speculate DoneExplore Adapt

    5 2 1Trainingideas

    www.TeamProsource.eu

    Cancelpull

    Customervalidation

    Marketprobe

    Fullmarketing

    pull

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    Training discovery kanban

    Minimal o tions

    Speculate DoneExplore Adapt

    5 2 1Trainingideas Visualize workflow

    Limit work in progress

    Measure & manage flow

    Ensure minimal options

    option flow

    www.TeamProsource.eu

    Cancelpull

    Customervalidation

    Marketprobe

    Fullmarketing

    pull

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    Make process policies explicit

    Use models to recognize improvementopportunities

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    Lean-Kanban Europe 2010 End-to-end flow

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    Reflection

    Discovery = brainstorming

    Under pressure generate more options

    www.TeamProsource.eu

    Being to tied up in long shot opportunities

    End-to-end flow | Lean-Kanban Europe 2010 25

    End-to-end flow

    discovery delivery

    Value stream of

    options

    Ensure minimaloptions

    Value stream of

    products

    Limit work-in-progress

    www.TeamProsource.eu

    Pull of options

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    Pull of work

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    ( ) T P 2010 14

    [email protected]

    Follow us on 360Project Manager LinkedIn grouphttp://www.linkedin.com/groups?gid=3177436

    www.TeamProsource.euwww.TeamProsource.euEnd-to-end flow | Lean-Kanban Europe 2010 27