Enabling the evolution of corporate travel...
Transcript of Enabling the evolution of corporate travel...
One™
The One IT solution forNorth American business travel
A1_ Brochure_8_Page_2011.indd 1 4/27/2012 2:56:48 PM
Enabling the evolution of corporate travel IT
No one knows your business better than you do. You know what your clients need to succeed. You need a solution that can adapt to your unique business needs, prepare you for the challenges ahead—and make corporate travel programs work smarter, faster, better.
Amadeus has the answer: Amadeus One®, a suite of flexible IT solutions that work for your business to streamline the corporate travel process from end to end.
Born from Amadeus’ forward-thinking vision and expertise, and conceived with your needs in mind, Amadeus One’s open architecture allows you to seamlessly integrate the modules and solutions you need to completely service your customers, from one platform.
2 Amadeus One
Offering a suite of next-generation IT solutions and services, Amadeus One can help you:
> Enhance productivity
> Streamline operations
> Optimize data collection and reporting
A1_ Brochure_8_Page_2011.indd 2 4/27/2012 2:56:51 PM
Amadeus One offers one comprehensive suite of business travel technology solutions to streamline processes and optimize productivity
With Amadeus One, you have the flexibility to control your IT and
operational costs and keep them in line with the changing needs
of your business.
Designed specifically to serve the needs of North American travel
management companies, Amadeus One is built using Amadeus’
modular, open architecture, enabling the easy and efficient
integration of various technologies and components to create
one suite of solutions.
Its core feature is a Web-based corporate point-of-sale application,
which unifies various operational and technical data and content
sources. This functionality also brings many traditional mid-office
routines to the front-end booking process—thus improving the
user and traveler booking experience.
A1_ Brochure_8_Page_2011.indd 3 4/27/2012 2:56:53 PM
4 Amadeus One
With Amadeus One, your business drives your technology. You’ll gain
the freedom and control of an open platform that can easily and quickly
connect systems and share content, supply and data. Amadeus One helps
you pull it all together, on your terms.
Why Amadeus One?
> One solution unites all systems
> Open, flexible and modular platform
> IT vendor and GDS-independent
> Seamlessly integrates with existing IT products,
proprietary IT and Amadeus IT products
“We selected Amadeus One
because of its corporate travel
focus and launch in North America.
With Amadeus’ collaborative
approach, we have a voice in
making sure Amadeus One fits
our needs.”
David Holyoke President Travel Leaders Corporate
Change has been the one constant in corporate travel management since its inception. We believe that technology should never be a road block to evolution. That’s why Amadeus One offers the agility required to not only adapt to new technology—but to stay ahead of the curve.
A1_ Brochure_8_Page_2011.indd 4 4/27/2012 2:56:56 PM
Amadeus One 5
With Amadeus One, you’re in control. You drive according to your own road map. Nowhere else will you find a business travel technology solution this flexible, robust or comprehensive.
Build a smarter IT program
Amadeus One delivers a better IT solution that moves away from
the confines of legacy operational models to an open system where
you define the technologies needed to run your business.
Amadeus One takes the data you need and places it where it
belongs: in your hands. Unlike our competitors, which offer travel
agency products based on GDS PNR processing, Amadeus One is
moving your operations to a new level where profiles and booking
data are fully structured and stored outside your GDS. A true IT
partner, Amadeus helps you integrate all of your components—
front, mid and back office and reporting —so they work together,
sharing information throughout the travel transaction lifecycle
and beyond.
Created from collaborative technology, with agile adaptability and
speed-to-market critical priorities in our development, Amadeus
One continues to evolve, with new solutions and applications in
constant development.
A1_ Brochure_8_Page_2011.indd 5 4/27/2012 2:56:59 PM
6 Amadeus One
Let us introduce you to our unique, Web-based, multi-source desk-top—completely customizable and created using agile development methodology and proprietary Amadeus functionality, including:
> From point-of-sale to point-of-service. Seamlessly incorporates
complex service tasks into the agent workflows—bringing some
of the most difficult transactions to a friendly and intuitive user
interface. Including exchanges empowered by Amadeus Ticket
Changer, Amadeus One handles exchanges regardless of which
GDS the ticket was issued on. The Amadeus One multi-GDS
scripting engine also enables you to customize specific aspects
of the sale and service workflows within the graphical interface.
> Flexible agent airflow. Gain the speed, flexibility and ease of
cryptic—in graphical user interface format. Following the
normal call flow for corporate bookings, agents can enter each
air segment at a time, going back to change, add, or remove
legs as necessary, while viewing multiple pricing options and
alternative fares for each leg of the journey.
> Robust rules engine. Save on the cost of robots and book
travel faster by eliminating the need for re-checking with
our automated rules engine, which enforces corporate travel
policies and preferences during the booking experience to
provide dependable quality control.
> Amadeus Cryptic Magic. This proprietary, patent-pending
“translation” feature enables an agent to work in their preferred
cryptic language and obtain the same policy-compliant results
as an agent working in a graphical environment. Employees can
use whichever system they know best—making the new hire
search and training process easier.
> Shared data. The Amadeus One booking file brings multiple
sources, rules and data together into a single container. This
technology removes existing barriers among front, mid and
back office.
Amadeus One booking summary
The Amadeus One desktop takes the tools agents already use in cryptic—and on top of a rich Web-based experience—makes them even faster. This is not your GDS desktop.
A1_ Brochure_8_Page_2011.indd 6 4/27/2012 2:57:00 PM
Amadeus One 7
A next-generation point-of-sale for corporate travel
Enhance productivity, streamline operations, and optimize data collection and reporting with the Amadeus One desktop.
Speed, ease-of-use and the end-to-end flow needed to service the
corporate customer: that’s what agents love about the Amadeus
One desktop. And with immediate data collection at the point-of-
sale, your data reporting will be fast and accurate.
The modular nature of Amadeus One’s desktop means adding new functionality is a matter of building upon a solid platform—not starting from scratch. Configurable and created with the flexibility to work with your IT or GDS solution, Amadeus One’s desktop will grow with your business.
The One IT solution for North American business travel
Key features include:
> One Web-based agent workspace addressing
all operations
> Powerful profile integrations to offer better
customer service
> Robust rules engine with intuitive agency and
customer administration tools to automate
workflows and free up time
> Integrated booking file repository stores all
trip-related information in one place
> Faster, streamlined booking using travel
content both in and outside the GDS, from
one booking place
> Ability to integrate corporate self-booking tools
> Widget framework: provide productivity tools,
agency data and external information—
integrated within the agent workspace
A1_ Brochure_8_Page_2011.indd 7 4/27/2012 2:57:00 PM
© 2
012
Am
adeu
s N
orth
Am
eric
a, In
c. A
ll ri
ghts
res
erve
d.
Trad
emar
k of
Am
adeu
s N
orth
Am
eric
a, In
c. a
nd
/or
affi
liate
s.
Am
adeu
s is
a r
egis
tere
d t
rad
emar
k of
Am
adeu
s IT
Gro
up,
S.A
. A
ll ot
her
tra
dem
arks
are
th
e p
rop
erty
of
thei
r re
spec
tive
hol
der
s.
MK-
978v
5
05/1
2
About Amadeus
Amadeus is a leading transaction processor for the global travel
and tourism industry.
With an impeccable track record of delivering the best travel
technology across the globe, Amadeus has more than two decades
of experience in IT innovations and solutions. Amadeus enables the
travel supply chain with airline, hotel and travel agency IT solutions,
e-commerce, content and distribution.
Local knowledge & global reach
We’re committed to North America more than ever before. You
can also count on Amadeus’ global footprint in more than 195
countries to help you serve areas outside North America and
expand into new territories.
Connect with us.
To learn more, call 1.888.AMADEUS or e-mail [email protected].
www.amadeus.com/businesstravelit
Amadeus Travel Technology Consulting
The Amadeus Travel Technology Consulting team is a select
group of experts with a rare combination of travel and
technology expertise. We help clients realize their vision with
innovative solutions that transcend the traditional boundaries
of travel technology.
Our client-centric approach is tailored to your needs: delivering
the cutting-edge solutions, operational expertise and
technology know-how that will take your business higher.
A1_ Brochure_8_Page_2011.indd 8 4/27/2012 2:57:01 PM