Employee Satisfaction Survey Results

for 2008

Presented by Human Resources

Major Areas of Interest

Organizational Structure and Stability Communication Training and Development Reward and Recognition Recruitment and Retention

Employee Comments

Morale is low due to closing programs. Employees are worried about their jobs

Continue looking for funding Annual increase not just COLA Improve Behavioral Health billing Reopen the treatment facility at RPC Seek more funding sources Continue operation of current programs

Organizational Structure and Stability

Federal and State Grant submissions Increasing client pay billing and streamlining billing

process Partnership with TCC (IT, Billing, RPC) Golden Heart Project Ralph Perdue Center Residential Program

Open house – May 28th Open to clients – June 2nd

Enhanced Detox Facility Ground breaking – June 3rd

Anticipated opening January 2009

Employee Comments

Communication with other programs Get out Newsletter Better Communication Show employees the changes that are being

implemented Continual communication between TCC &

Doyon Ask employees before changes are made

Communication

New Website! – Active Updated information and forms

Newsletter – Coming Informational Meetings

General Staff Meetings Management Meetings

Program Directors Meeting Program/ Department Meetings Special Meetings

Benefits

Remember – HR has an Open–Door policy

Employee Comments

Inform new directors and new administrative assistants about new procedures

More training in other fields Increase money for training Tracking staff movement towards credentials

Training and Development

New Hire Orientation Held monthly providing organizational information

Annual Training April 9 & 10, July 24 & 25, October 17 & 20

Supervisor Training Currently coordinating

Specific specialty HR assist with coordination

Ongoing training at staff meetings HR and other guest speakers attend per request

Employee Comments

Recruit at Alaska Native/American Indian Events

Keep good employees and get rid of bad ones

Employee Incentive Programs Annual raises not just COLA Increase pay for degree requirements Shorten hiring time

Recruitment and Retention Recruited at AFN events and Alaska Job Fair Continue to research for advertisement and recruitment at

events TCC and Doyon Conventions World Eskimo Indian Olympics Powwows Tanana Valley State Fair

Compensation Package Benefits (Medical, Dental, etc.) – 88% paid by employer Short Term Disability – 100% paid by employer Retirement Plan

AETNA EAP discount program Wage increases, position advancement and training

opportunities

Employee Comments

Restart Employee of the month Acknowledge all FNA Programs

Reward and Recognitions

Employee appreciation Annual Employee Picnic – July 18 Annual Holiday Dinner – Dec 2008 Programs/ Depts. - Celebrating FNA anniversaries,

birthdays and professional days Employee Recognition Program

New program starts September 2008 Four times a year each Division will recognize one of

their employees for an outstanding job Behavioral Health Early Childhood Division Admin and Support Services

Please remember:

We appreciate you completing the survey. Great comments and ideas. All concerns are valid and important. Some things we can change and others we

can not but we are trying to make FNA a great place to work.

We will continue to make every effort in supporting FNA and our employees to help accomplish our mission.

Questions