Employee Pulse Survey March 2010 Office of Human Resources.
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Transcript of Employee Pulse Survey March 2010 Office of Human Resources.
Employee Pulse SurveyMarch 2010Office of Human Resources
Questions HKS 2010 HKS 08 HKS 06
I would not hesitate to recommend Harvard to a friend seeking employment 79%+2
77% 70%
Given the opportunity, I tell others great things about working here 70%(-2)
72% 62%
It would take a lot to get me to leave Harvard 54%(-8)
62% 52%
I rarely think about leaving here to work somewhere else 40%(-12)
52% 47%
I regularly go above and beyond at work 89%+5
84% 82%
I do my best work every day 88%+5
83% 78%
Questions HKS 2010 HKS 08 HKS 06
I get a sense of accomplishment from my work 70%(-7)
77% 73%
I have the authority to make decisions necessary to do my job well 57%(+1)
56% 70%
I have the tools and resources I need to do my job well 56%(-9)
65% 62%
I get enough information about important issues and changes 49%(-2)
51% 50%
I can speak out about issues I feel strongly about without fear of retribution 53%(+5)
48% 55%
Questions HKS 2010 HKS 08 HKS 06
My manager/supervisor provides the support I need to succeed 63%(-3)
66% 60%
My manager/supervisor sets clear expectations and goals with me 57%(-1)
58% 52%
My manager/supervisor treats me with respect 78%(-1)
79% N/A
My manager supervisor/holds people appropriately accountable for performance 55%(-8)
63% N/A
People here are treated fairly regardless of their age, race, gender, gender identity, sexual orientation or disability
76%(+4)
72% 62%
I have sufficient opportunities for training and professional development 63%(0)
63% 62%
What we are doing well . . .
“… I have an extremely competent, involved, respectful supervisor with whom I work closely. I am constantly reminded to push myself and look for ways in which I can improve and develop, in addition to being fully supported in all I do.”
“HKS is a great place to work and always has a wonderful group of faculty, staff, students, and researchers.”
“Our mission is one of the reasons I decided to work here!”
Areas of focus for the future. . .
“Setting clear goals. Improving performance review so that high achievers are recognized and low achievers are managed appropriately.”
“With a reduced staff, we need to ensure workloads are spread evenly so a subset of employees don’t bear a disproportionate share of the load.”
“Keeping open lines of communication across the school as a whole, and building community among the staff.”