Employee On-Boarding Best Practices - HR.com
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Employee On-Boarding Best Practices
Transcript of Employee On-Boarding Best Practices - HR.com
Employee On-BoardingBest Practices
Your Speakers
Drew Jaehnig
27 years of federal management experience including managing staffs as large as 1100 employees. A veteran on-boarding process reformer, he has overseen large scale organizational change management, process improvement and automation efforts for the last 20 years. Today he is Bizagi’s leading expert on process reform for the public sector.
Vance Berry
President of Vintun, LLC. Vance has been managing staff in complex and challenging environments for over 30 years. Having led both in the U.S. Navy and in the private sector he has negotiated some of the most challenging HR environments.
Jon Walden
A diverse technologist who thrives on solving the most challenging and complex problems faced by enterprises. As Blue Prism’s Chief Technology Officer for the Americas, Jon focuses has expanded and evangelized the capabilities of Robotic Processing and digital transformation.
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Poll Question #1
A. Great! No problems at all really felt welcomed and prepared
B. Ok, it was nothing special though
C. Not so good, but muddled through
D. Horrible! I started looking for a new job already
How Was Your Last On-Boarding Experience?
Today’s Agenda
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Today’s Employment Environment
Why is it so Important?
What is Employee On-Boarding?
On-Boarding Best Practices
How Does Automation fit?
Why Automation is only part of the Answer?
Today’s Employment Environment
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Unprecedented Challenges
• COVID-19 – ~30 Million Americans unemployed
• Many employees will have to be re-onboarded
• Some jobs may never come back
• Resurgent and Accelerating Trends
• Industry 4.0 accelerating
• Lights Out Logistics and Manufacturing
• Continuity of Operations
• Brick and mortar office costs being re-visited
• The rise of the virtual and digital worker
• National labour market for virtual workers
• Some tasks will be automated or abolished
• Re-tooling your workforce for new opportunities
Poll Question #2
A. Well aware and our organization is pushing this hard?
B. We’re doing some stuff like this but not full bore
C. Heard of it but our organization hasn’t really begun
D. Never heard of it
Prior to today, how aware were you of Industry 4.0 and
Digital Transformation efforts?
Why is it so Important?
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88%Job Seekers state Culture is of
Relative Importance 50%Of All Senior Hires Fail in the
First 18 Months
25%Of the Working Population
Change Jobs Each Year 15%
Turned down a job due to
Culture
46%
List Culture as Critical
51%Of Employees Change Jobs
Every 1-5 Years
What is Employee On-Boarding*
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On-Boarding is intended to cover the 4 C’s
• Compliance
• Clarification
• Culture
• Connection
Three Different Philosophies or Levels:
• Passive
• High Potential
• Proactive
* According to the SHRM
Poll Question #3
A. Passive
B. High Potential
C. Proactive
Which Level would you say your Organization is at?
On-Boarding Best Practices
• On-Boarding Starts before on-Boarding
• Get Essentials out of the Way First
• Ensure all pieces are in place before they arrive
• Get their team involved
• Have a full training and enculturation plan
• Assign a sponsor
• Explain their job clearly in documentation
• Get them smart in the organization's product/service
• Automate as much as possible so you focus on the human aspects
www.bizagi.com10
Poll Question #4
A. Fully Automated
B. Mostly Automated
C. Some Automation
D. Not Automated
How automated is your on-boarding process?
Quantity Quality Resourcing
How Does Automation fit?
Average Onboarding has over 40 steps with >10 systems
Covid-19 – an Orginazation had to furlough 84% of workforce
On/Off-boarding individuals can have the greatest impact and risk
FMLA – Significant Stress
Taboo topics / Critical topics
HR is one of the toughest gigs you can have. Why? Because you
are dealing with people. And people, my friend, are complex. They are not all the same. Their needs are all varied. They are all
different.
https://www.linkedin.com/pulse/open-letter-all-those-working-hr-space-right-now-claire-seeber/
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Why Automation is only part of the Answer
Autonomous work
How much could be?
What should be?
Exceptions happen
Self service
One offs
Hours returned back
HR deserves personal
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HR and Process Automation Experts
One Platform, Every Process
(540) 671-6671
www.Bizagi.com
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Impactful Solutions | Lasting Results
(703) 665-5580
www.VintunLLC.com
A Digital Workforce for Every Enterprise
(888) 757-7476
www.Blueprism.com
