Email Manifesto
-
Upload
maria-andersen -
Category
Education
-
view
24.370 -
download
0
description
Transcript of Email Manifesto
![Page 1: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/1.jpg)
Email is more than 40 years old.Texting will turn
20 this year.
![Page 2: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/2.jpg)
Reply AllForgotten attachmentsSending to “the wrong
Bob”Spelling and GrammarWeird formatting errors
![Page 3: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/3.jpg)
Those are (for the most part)
the digital “oopsies”typos of the email
world
![Page 4: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/4.jpg)
What really paralyzes us
(and makes us dread that inbox)
are emails that can’t be easily processed.
![Page 5: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/5.jpg)
The “kitchen sink” email:
![Page 6: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/6.jpg)
Axiom #1:An email should have one clear subject.
![Page 7: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/7.jpg)
Axiom #2:Emails should be
simple to respond to and to dismiss when
completed.
![Page 8: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/8.jpg)
![Page 9: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/9.jpg)
Axiom #3:When an email
“conversation” takes a U-turn into new
territory, a new subject line is in order.
![Page 10: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/10.jpg)
When you forward this to 20 of your closest friends, do you really want to accidentally include a sensitive conversation about a student issue by accident?
![Page 11: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/11.jpg)
Axiom #4:Need to arrange for an
in-person meeting? Suggest several
possible meeting times in the first email communication.
![Page 12: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/12.jpg)
If the person has a secretary, include them in the meeting request.
![Page 13: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/13.jpg)
If there are several people involved, use a Doodle.
![Page 14: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/14.jpg)
Axiom #5:If you want the
recipient to take additional action
outside their normal routine, make it as easy as possible for
them to do so.
![Page 15: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/15.jpg)
The “involves more work than necessary” email:
![Page 16: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/16.jpg)
Don’t place the text of the message within an attached document if it can be pasted into the body of the email.
![Page 17: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/17.jpg)
Include an easy-to-share blurb and link to website for more information for events, in particular.
![Page 18: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/18.jpg)
![Page 19: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/19.jpg)
Don’t link to files on drives that are only available on-site.
(Smartphones, working from home)
![Page 20: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/20.jpg)
Axiom #6:If the message contains a lot of information, make required actions clear. Use phrasing like “What I need from you is …”
![Page 21: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/21.jpg)
Axiom #7:There’s nothing wrong with a short email message or response – don’t take offense when you get one.
![Page 22: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/22.jpg)
Axiom #8:
(and this will be shocking)
![Page 23: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/23.jpg)
Axiom #8:Because it’s difficult to read voice inflection, facial expressions, or body language from an email, consider using emoticons or words to convey these emotions.
![Page 24: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/24.jpg)
Are you kidding me? ;-)
![Page 25: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/25.jpg)
Are you kidding me? :-(
![Page 26: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/26.jpg)
Are you kidding me? <fuming>
![Page 27: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/27.jpg)
Are you kidding me? <hug>
![Page 28: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/28.jpg)
Eight AxiomsOne Manifesto
(I’m hoping now for something like a rousing “Amen!”)
![Page 29: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/29.jpg)
And, the next time you send an email,
make sure that we don’t have to reply with…
![Page 30: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/30.jpg)
Are you kidding me? <sigh>
![Page 31: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/31.jpg)
by Maria H. AndersenLearning FuturistThe LIFT Institute
Muskegon Community College
@busynessgirlTeachingCollegeMath.co
m
![Page 32: Email Manifesto](https://reader034.fdocuments.us/reader034/viewer/2022052310/55515c0ab4c9059f768b4b52/html5/thumbnails/32.jpg)
Handouts can be found at:http://bit.ly/axiomsonlyhttp://bit.ly/emhandout
Please feel free to download, modify, share, and give this presentation as long as you include the
author slide.