Ellucian Mobile Briefing - 3CBG3cbg.org/files/Ellucian_MobileStrategy.pdfCampus Bookstore (Web-based...

Ellucian Mobile Briefing

Ellucian Mobile: Context1

© 2012 Ellucian. All Rights Reserved - Confidential & Proprietary4

Mobile Challenges Facing Higher Ed Today

Student Expectations Need to accelerate mobile

services Complexity and cost Speed of Innovation Competitive Pressures Fragmented Campus Apps

Current Mobile Portfolio1. Datatel MOX (Mobile Access) Mobile app with Colleague

integration Developed by DUB and licensed

by Datatel 1 mobile app shared by all

clients Limited customization/branding

available per client Available across Apple, Android,

and Blackberry Apps built using native phone

platforms

2. SGHE Mobile Connection (MC)• Mobile app with Banner/Advance*

integration• Developed by Rhodes and licensed

by h‐SGHE, community contributes• Clients build and deploy per

institution• Full customization available by each

client• Available across Apple, Android, and

Blackberry• Apps built using Rhodes framework

Highly Confidential and For Internal Use Only

5

Motorola / RhoMobile - Concerns

Business concerns Motorola Solutions purchased Rhomobile in Q4 2011 Motorola expects new features & platforms only

available in commercial package (RhoElements) Minimal investment planned in Rhodes open-source Limited development community, docs, and support

Technical concerns Performance and usability issues with Rhodes apps Dependency on Rhodes to support latest mobile OS

and devices (recent issues with iOS 6 crashes)

Mobile Connection Risk Has Increased

1. Rho/Motorola negotiations resulted in an unworkable situation2. Rho/Motorola removing “features” in open source platform and

putting into commercial platform (Rho Elements) Risk: No promise that current features or future enhancements and

support will remain or appear in Rhodes (the open source platform)3. Rho/Motorola delayed in addressing Rhodes (open source) tool-

set bugs/defects Risk: Support for development tools could put Ellucian and our clients

behind major mobile OS releases

Highly Confidential and For Internal Use Only

7Long-term future of Open Source Rho is unclear. Ellucian, our clients, and

partners risk standardizing on an out-of-date and/or uncompetitive open source mobile platform.

Where Does That Leave Us?

8February 7, 2013

Platform risks Partnerships limit our ability to

quickly respond to market changes Ellucian has desire to consolidate

into single mobile offering

Ellucian needs to control the entire mobile framework

Impact for MOX & Mobile Connection Clients

Colleague MOX Clients will be grandfathered into new Ellucian Mobile license MX adjust to retail over 3 years Simple transition/migration to Ellucian Mobile Product MOX 1.x support will continue until December 31, 2013

Mobile Connection Clients Ellucian’s baseline support for Mobile Connection will continue until

December 31, 2013 Mobile Connection clients have a choice

Stay on Mobile Connection based on Rho but know that Ellucian will not build any more m-apps for the framework

Move to Ellucian Mobile Built on same server architecture as Mobile Connection Would need to rebuild the m-apps

Ellucian Mobile will be GA in March 2013

Ellucian Confidential

Announcing Ellucian Mobile Grant

Grant Offer: License Fee (LF) is waived Starts January 1, 2013 and ends June 15th, 2013

Maintenance (MX) Ellucian mobile will be Generally Available (GA) in March

2013 Clients start paying MX on July 1, 2013

February 7, 2013

© 2012 Ellucian. All Rights Reserved - Confidential & Proprietary

107/1/133/31/13Educause

Mobile GA MX Starts

LF Grant + MX Holiday

LF Grant EndsStart taking orders

6/15/131/1/13

Introducing Ellucian Mobile2

Ellucian Mobile – What Is It?

12February 7, 2013

A complete mobile solution that can be easily integrated with existing—and constantly evolving—IT platforms and strategies. Delivered on an mobile framework that supports native and web applications.

Institutions can choose to implement an easily configurable turnkey application that can be fully launched in hours or opt to build, customize, and manage their own mobile environments

N A T I V E A P P L I C A T I O N SH T M L 5 W E B A P P L I C A T I O N S

B e s t P e r f o r m a n c e

B e s t U s a b i l i t y

N a t i v e O S F e a t u r e s

- G e o l o c a t i o n

- C a m e r a

- M u l t i - t o u c h

B e s t L o o k i n g

E a s i e r t o D e v e l o p

W r i t e - O n c e - R u n - A n y w h e r e

A d d D y n a m i c a l l y

E a s i e r t o M a i n t a i n

T h e B e s t o f B o t h W o r l d s

Dynamic navigation no need to go back to “home”

Multiple layers of content and l inks

Hidden navigation

Expandable and consistent menu

Instagram style bottom tabs

S t a t e o f T h e A r t M o b i l e U I

NATIVE APPSDIRECTORIESGRADESNEWSSCHEDULESEVENTSTWITTER/FACEBOOKMAPSCOURSESADMISSIONSCAMPUS BOOKSTORE

Best Performance

Best Usability

Native OS Features

Seamless Integration

A p p l i c a t i o n E d i t i o n P l a t f o r m E d i t i o nI n s t i t u t i o n D o w n l o a d A p pS h a r e d D o w n l o a d A p p

BANNER

COLLEAGUE

POWERCAMPUS

PARTNER/LMS

COMMUNITY SOURCE

Ellucian ECOSYSTEM

NON-Ellucian APPS Multi-Entity Support

Dynamic Configuration

Role-Based Configuration

T h e C o m p l e t e E l l u c i a n M o b i l e S o l u t i o n

APPLE APP STORE

ANDROID MARKET Multi-Entity Support

Dynamic Configuration

Role-Based Configuration

T h e C o m p l e t e E l l u c i a n M o b i l e S o l u t i o n

Ellucian Mobile & How It MeasuresEllucian Blackboard Straxis

Technology Hybrid – Native + Web support 100% Native 100% Native

Offering • Product/Turnkey• Platform/Platform Edition

• Bb Mobile Learn• Bb Mobile Central

• U360mobile

Usability • Dynamic menus• Hidden navigation• Instagram-style bottom tabs

• 1st Generation icons• Tunnel navigation• Inconsistent design

• Non-mainstream design• Inconsistent navigation

Feature Footprint

Basic + LMS + ERP + Multi-entity• ERP data & interaction• Events/News/Maps/Directory• SaaS configuration system• Multi-entity Support

Basic + LMS• LMS-driven data & interaction• Events• News• Cool factor (street views)

Basic• Events, News• Polls, Notifications• Campus Tour, Fight Song• Carousel UI

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20February 7, 2013

Ellucian Mobile and International

Supports all global markets Availability expected upon GA in March 2013

but requires export compliance approval Localization

Dates and times respect format and time zone of the locality set on the device

Labels and non-SIS content can display left-to-right languages with translation packs

With a little effort, device and config tool can be modified to display right-to-left languages

Implementation Options Available Turnkey Platform

21February 7, 2013

Key Differentiators of Ellucian Mobile

Out-of-box support for Banner, Colleague and PowerCampus Minimizes integration effort and configuration requirements

Multiple Entity Support Single application can be customized for each campus or

consortium institution Customization

Deep Branding Real-time Source Code

Extensible Add mobile Web apps in real-time Create and offer up native and Web application functionality

with Platform Edition Cloud Configuration System

Launch Ellucian Mobile in hours No programming skills needed

Next Generation User Interface

Ellucian Mobile Services

Service Name Service DescriptionStarter Deployment of the Ellucian Mobile integration service component in

your environment as well as initial configuration of Ellucian Mobile in support of your institution, and knowledge transfer on administration

Customization Ellucian Mobile Starter Services+

Branding customization as well as submission of branded application in supported market places

Workshop Ellucian Mobile Platform/Platform Edition training

Foundation Hire Ellucian Services to support and maintain your own branded app in the app store.

Migration Custom Mobile Connection mApp conversion services

Strategy Strategic Planning, Governance, Organizational Readiness, Marketing and Campus Rollout


February 7, 2013

Strategic Beta Clients In Action

Ellucian Mobile – Application Edition (Turnkey)3

24

Ellucian Mobile – Application Edition (Turnkey)Turnkey Single Ellucian mobile application in App stores Full native support for iOS and Android devices Ellucian responsible for all mobile OS maintenances and

updates

Configuration System Simple, non-technical interface Each university can fully brand and configure mobile app NO mobile device programming required! Deployed as a SaaS service hosted by Ellucian

Mobile Integration Server Pre-built integration services to Banner, Colleague, and

PowerCampus Provides direct, real-time access to ERP data, news, events,

maps, etc. Deployed in university data center

25

26February 7, 2013

Ellucian Mobile – Application Edition

Pros Can be set up and deployed in hours Easy-to-use configuration interface requires no programming Dynamically add content without an app store resubmission Easily manage one or more uniquely branded institutionsMaintained by Ellucian

Cons Single Ellucian app in the app store Customization limited to types supported by Ellucian

How Ellucian Mobile Application Edition Works

27

User downloads “Ellucian Mobile” app from Apple or Android app store and selects institution

App retrieves institution’s customized configuration

Configuration contains: Branding details Map details Module definitions

Icons, labels Links to content Location of web services

Benefit Highlights

Quick and easy installation and maintenance Takes only hours to deploy

Maintain multiple institutions in one installation Production, Test and Development Environments Custom brands for single-licensed client with multiple

institutions ex. State college systems with multiple schools

Open & Comprehensive Add Web-based mobile apps to offering in real-time

Dynamic, Client Customizable Branding Colors Logos Building Images

Build and update modules without resubmission to the app stores

Available for Colleague, Banner and PowerCampus

28

Ellucian Mobile Features for Application EditionFeature Description

Courses Obtain course overview, faculty (with directory link), class location, roster with directory link (on for faculty, on for students, on for both -- but not on a section-by-section basis), and schedule, including sections with no meeting time or date.

Directory Access the entire campus directory from your phone. Updated in real time

Events Find any event on campus, from sporting events to the chess club

Maps Lost? Quickly find where to go and how to get there

Notifications Receive campus-wide or personalized alerts on overdue books, payments, etc.

Grades Quickly determine what your course grade is and it’s now updated to include mid-term and assignment grades

Important Numbers Need to contact the financial aid office?

Campus Bookstore (Web-based Plug-in) Campus bookstore allows you to purchase your course materials from your phone

News Search and categorize on student, campus, club, and sporting news

Calendar Know when assignments are due and what are upcoming events

MORE… Add any Web-based mobile application to Mobile Connect

Courses

Daily and full class schedule Assignments View class grades Get directions to class Contact your professor and other

students for help

February 7, 2013

30

Grades

Mid-term and Final grades

View by terms

Includes non-term-based classes

February 7, 2013

31

Events

Based on internet standard iCal

Filter by type of events Add to calendar Email to a friend Tweet event Post event to Facebook

February 7, 2013

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Feeds – News, Events, Videos, etc.

Based on internet standard RSS/ATOM Create one or more feed

modules News, Videos and more Filter by type of feed Email to a friend Tweet or post to Facebook

February 7, 2013

33

Custom Web Content

Extend Ellucian Mobile to include *any* Web-based mobile application

Bookstore Library Sports Laundry Services Etc.

February 7, 2013

34

Maps

Map multiple campuses List of buildings by type Search buildings by name View detailed building

information Get point-to-point

directions Integrated directly with

Courses

February 7, 2013

35

Important Numbers and Directory

Important campus numbers

Include area businesses and attractions

Define multiple different campus directories

February 7, 2013

36

Notifications

Notify users of important actions they need to take Quick link to perform

the action Note: only available for

Colleague

February 7, 2013

37

Ellucian Mobile – Platform Edition (Platform Edition)3

38

Ellucian Mobile Features for Platform Edition Implementation

Feature Description

Source Code Take the same code used for the Turnkey solution and extend to includeadditional native and/or Web applications

App Store Brand The Platform Edition implementation option allows you to create your own institutional app download for each app store

Extend Build and plug-in Native and Web applications

Courses Obtain real-time course information that includes assignments, class location, roster, and schedules

Directory Access the entire campus directory from your phone. Updated in real time

Events Find any event on campus, from sporting events to the chess club

Maps Lost? Quickly find where to go and how to get there

Grades Quickly determine what your course grade is and it’s now updated to include mid-term and assignment grades

Important Numbers Need to contact the financial aid office?

News Search and categorize on student, campus, club, and sporting news

February 7, 2013

39

Ellucian Mobile – Platform Edition ImplementationPlatform Edition - Mobile Platform Generates code for multiple devices “Getting started” modules provided by Ellucian Client builds their own application

Configuration System Simple, non-technical interface Each university can fully brand and configure mobile app NO mobile device programming required! Deployed as a SaaS service hosted by Ellucian

Mobile Integration Server Pre-built integration services to Banner and PowerCAMPUS Provides direct access to ERP data, news, events, maps, etc. Deployed in university data center

40


February 7, 2013

Ellucian Mobile – Platform Edition Implementation

Pros Each university can fully brand and customize mobile app Easy-to-use configuration interface requires no programming Dynamically add content without an app store resubmission Easily manage one or more uniquely branded institutions Platform Edition maintained by Ellucian

Cons Labor and resource intensive Requires programming knowledgeMaintenance (including device OS updates) client responsibility App store submission/developer licenses client responsibility

Ellucian Mobile – Cloud Configuration System3

42

Ellucian Mobile Configuration System Features

February 7, 2013

© 2012 Ellucian. All Rights Reserved - Confidential & Proprietary

43

Feature Description

SaaS Cloud-based configuration system

Multi-entity Support

Uniquely brand and customize Mobile Connect for each school

Customization Control and establish your own colors, logos, content, menu items and icons

Point-and-ClickSet-up

No programming skills are required to release Mobile Connect. User interface is easy enough that non programmers can maintain

Instant Extensibility

Extend mobile functionality and make available to end-user immediately. No resubmission to the app store required

Role-basedModules

Customized mobile experience for different constituents, e.g. student vs. faculty

Icon Library Choose from a pre-packaged set of icons or add your own

Release Control Control independent releases for each entity and update when you are ready

Reporting End-user and campus-wide usage data is available

Ellucian Mobile – Configuration System

Installation Overview

Install Mobile Server Deploy a WAR file to a Tomcat server WAR file based on SIS and authentication desired

Log into SaaS cloud server Enter link to mobile server Configure plugins Brand the app Add modules Test and publish


February 7, 2013

Cloud Config – Getting Started

Support multiple institutions effortlessly


February 7, 2013

Cloud Config – General Settings


February 7, 2013

Brand the Application


Brand the Application


February 7, 2013

About Screen


Configuring Plugins – Define Events Feed


February 7, 2013

Maps Plugin - Define Campus


February 7, 2013

Maps Plugin – Define Buildings


February 7, 2013

Modules – Defining Modules


February 7, 2013

Modules – Pick an Icon


February 7, 2013

Modules – Drag to Reorder Menu

Roadmap3

58

Roadmap Framing and Confidentiality

This information provides a general strategic view of Ellucian’s anticipated future offerings. The information in this document is confidential and proprietary to Ellucian and neither the document nor its contents can be disclosed to anyone without a written obligation of confidentiality in place with Ellucian.

The information in this document is not a commitment, promise or other obligation to deliver any material, code or functionality, and it should not be relied upon in making any purchase decision. The document and its contents are subject to change, without prior notice, at the sole discretion of Ellucian.

Qua

lity

2012 2013 2014Jan-Jun Jul-Sep Oct-Dec Jan-Mar Apr-Jun Jul-Sep Oct-Dec

,

Ellucian Roadmap Legend Fe

atur

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evie

w/T

hem

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chno

logy

APIs

80% 65% 50% Exploring

- This release is focused on quality

Features- This release is focused on

features and functions

Technology- This release is focused on architectural enhancements

- This release is focused on APIs

Example Feature

Quality APIs

Example Feature

Example Feature

Target deliverable: features, capabilities, architectural enhancements, etc. Color indicates confidence level

Release Theme: Summary level description of release scope or theme

Investment Category: Helps to group targets for any release into primary investment categories:

Example Feature

Confidence Level Legend: See definitions and disclaimers on next slide

Information presented here is subject to change at any time at the sole discretion of Ellucian and should not be relied upon in making any purchase decision

Confidence Level Definitions

We use the term confidence level to describe the likelihood that the items on the roadmap will be delivered at the dates shown on the timeline. There are many factors that impact our ability to predict delivery including but not limited to:

• Customer priorities – Our releases are driven by customer feedback and prioritization. Sometimes the priorities change due to any number of external factors. At any time, we may change the priorities in any given future release to better reflect our customers’ interests.

• Quality Targets – Each of our product releases undergoes a stringent quality assurance process prior to release. Should a particular capability not meet our quality targets, we may choose to defer that specific capability to a future release or not complete the development of that capability at all.

• Design Constraints – In response to customer feedback, we attempt to provide visibility beyond the next product release. In doing so, we share capabilities that reflect customer requests but have not gone through the technical design phase. In some cases, the technical design phase will reveal a larger level of effort and dependencies that make the original timeframe infeasible. Further, the design phase could reveal that the capability is not technically feasible atall or not cost effective resulting in abandonment of effort.

• Budget Cycles – For roadmaps that might include visibility beyond the current Ellucian fiscal year budget, all items are subject to financial progress against goals and the availability of funds for that particular project in future budget cycles.

• Engineering Forecasting Accuracy – All roadmap items are subject to some level of forecasting accuracy imprecision resulting in certain functionality pushing out to later releases on a roadmap timeline.

The further out the release date, the higher the likelihood that one or more of these factors will impact the accuracy of ourroadmaps. That is why we clearly indicate less than 100% confidence for our next release even though it may scheduled to be released in the short-term, and why we use decreasing confidence levels for items that are further out on the roadmap.

Qua

lity

2012 2013 2014Jan-Jun Jul-Sep Oct-Dec Jan-Mar Apr-Jun Jul-Sep Oct-Dec

Ellucian Mobile RoadmapFe

atur

esi1

8nPr

evie

w/T

hem

eTe

chno

logy

APIs

Quality- Performance & Speed

Features- Branding- Cloud Configuration Tool- Book Purchases- Partner Enablement

Features- Windows Support- Notifications Service- Student Module

Technology

- Authentication & Authorization

Features- Registration- Payment Transactions

Turnkey Solution

Platform Edition

1.3

Ellucian Mobile

Configuration System

Technology- New OS Support

Registration Payment/Transactions

Platform Update

Beta Release

Partner Enablement

Campus Bookstore

Technology

- New OS Support

Ellucian Mobile

Local exchange capabilities

Configuration System 2.0

80% 65% 50% Exploring

Ellucian Mobile 1.0

Maintenance Release

Notifications for Banner

Notifications for Banner

Registration

New OS Support New OS Support

Maintenance Release

Maintenance Release

Localization Architecture

Payment/Transactions

Spanish Support Arabic Support

Appendix4

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