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    SAP Enhancement Package 4 for

    SAP ERP

    SAP ERP Industry Enhancements

    Overview Detailed

    Suite Solution Management SAP ERPSAP AG

    Version 1.1

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    Agenda

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

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    Legal Disclaimer

    This presentation is not subject to your license

    agreement or any other agreement with SAP. SAPhas no obligation to pursue any course of

    business outlined in this presentation or to

    develop or release any functionality mentioned in

    this presentation. This presentation and SAP's

    strategy and possible future developments are

    subject to change and may be changed by SAP atany time for any reason without notice. This

    document is provided without a warranty of any

    kind, either express or implied, including but not

    limited to, the implied warranties of

    merchantability, fitness for a particular purpose, or

    non-infringement. SAP assumes no responsibility

    for errors or omissions in this document, except if

    such damages were caused by SAP intentionally

    or grossly negligent.

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    Structure of this document

    Navigation Index:Use this sheet as main navigation

    to get fast to the area and slides ofyour interest

    Solution area/Industry

    Overview:

    This kind of sheets summarize theenhancement for a industry or SAP

    ERP solution area. The rows on in

    the table of these slides describe

    the several business functions

    Business Funct ion

    Summary:

    These sheets summarize all thefeatures delivered with this

    business function. Each row in the

    table describes one feature

    Feature descript ion :These sheets describe the features

    in a process environment. Justnew features are described on that

    way.

    .

    .

    e..g. Financials

    BF xy

    BF xy

    BF xy

    Feature xy

    Feature xy

    Feature xy

    This level of detail

    you can find in the

    Detailed

    presentation

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    This buttons navigate you to the relevant information one detail leveldeeper Navigation Index Industry Business function

    Feature

    This button in the lower right corner on each slide navigates you

    quickly one detail level higher or to the navigation index to jump fast

    into another area of interest

    The text in the upper left corner gives you orientation to which industry

    this business function and/or feature belongs to

    How to navigate

    (please use slide show modus)

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    Facing the ChallengeCompanies Want Stability AND Innovation

    STABILITY Stay compliant

    Support core processes

    Use a stable technology platform

    Standardized maintenance

    schedule

    The answer:

    SAP enhancement packages

    Business Driven Enhancements by CHOICE:

    Flexibility to implement new and enhanced

    processes and scenarios

    Switch framework provides the flexibility toactivate only the needed functionality

    Support packages contain only corrections

    and legal changes

    INNOVATION

    Easy introduction of new

    processes

    Fast, tailored support of

    processes, when required

    Support new user groups

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    Mandatory

    Quick FactsInstallation of new functionality separated from activation via Switch Framework

    Preamble

    SAP enhancement packages are shipped as a delta shipment to SAP ERP 6.0

    Selective Installation

    Each SAP enhancement package contains

    new versions of existing software components You only update software components, which

    are related to the functionality you want to use.

    After installation:

    No UI or process change until a Business Function is activated

    However SAP enhancement packages require defined ERP Support Package Stack

    Selective Activation New functionality must be explicitly switched on

    to become active in the system.

    If activated:

    Changes are predictable, only well described changes in the activated areas.

    Testing is simplified with templates, provided for every Business Function

    Mandatory

    Optional

    Support

    Packages

    Enhancement

    Packages

    Selective Update - Example

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    SAP ENHANCEMENT PACKAGES FOR SAP ERP

    Delivered Delivered Delivered

    We follow our roadmaps and keep promises

    First three generations of SAP enhancement packages for SAPERP delivered and adopted in the market

    Proven by the high number of 450+ live customers and

    1800+ downloads

    EHP1 EHP2 EHP3 EHP4

    Planned for

    Q4/2008

    SAP Enhancement Packages for SAP ERP

    Roadmap

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    Coming in Q4/2008:

    Improved fourth generation of SAP

    Enhancement Packages

    Including the latest software innovations:

    UI simplifications, Enterprise services

    Functional enhancements

    SAP Enhancement Packages for SAP

    NetWeaver

    Cumulative in nature:

    SAP enhancement package 4 contains

    all functionalities of previous SAPenhancement packages

    News:

    SAP Enhancement Package 4 For SAP ERP

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    Clear separation of new functionality

    in enhancement packages andcorrections in support packages

    Reduced effort for testing and no end-

    user training required when applying

    support packages

    Adding new functionality predictable

    and controllable

    Improvement Benefits

    SAP NetWeaver 7.0

    SAP ERP 6.0

    BUSINESS SUITE - Stable Core

    EHP EHPEHP

    EHP EHP

    EHP 4 components for SAP ECCServer 6.0 always require SAP

    enhancement package 1 for SAP

    NetWeaver 7.0

    Optional deployment of SAP enhance-

    ment package 1 for SAP NetWeaver

    7.0 usage types, e.g. Portal

    New With SAP Enhancement Package 4 for

    SAP ERP: SAP Enhancement Packages for SAP NetWeaver

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    AT-A-Glance

    Public Service Industries

    Completing of iUID capabilities and

    processes

    Adoption of the configuration control

    capabilities

    Streamline Defense Business processes

    Defense

    Netherlands Studielink Integration

    Academic Post-Processing Framework

    Student Self-Service Role with Web

    Course Registration

    Enterprsie Services for Integration with

    Learning Management Systems

    Attendance Tracking

    Extended Booking Checks for complex

    pre-requisites

    Audit Framework Enhancements for

    prioritization and reuse of academic work

    Event Planning enhancements

    Additional Implementation Accelerators

    for SLCM

    Higher Education and Research

    Country Version for France and Italy Use of Standard SAP ERP in Business

    Partner and Organizational Management

    in SAP Patient Management

    Enhanced SAP Ambulatory Care

    Management: (Renewable Documents)

    New Treatment Certificates

    Improved documentation processes

    Healthcare

    Admin:

    Budget period Enhancements for US Federal

    Improvements in the Budget Control

    System (RIB, AVC reconstruction)

    Improvements in Funds Management

    Improvements for Fund Accounting

    (Financial Reporting, Management

    Accounting, and Financial Operations)

    Cash-Basis View of accounting.

    Integration of Treasury with Funds

    ManagementTax and Revenue Management:

    Easily define registration forms for the

    taxpayer registration process with tight

    integration into the tax officer work center

    and the business rule framework (BRF).

    incoming and outgoing correspondence

    and interactions of a taxpayer within the

    tax officer work center improving

    customer service.

    Organize and efficiently monitor the

    workload of registration forms and tax

    returns.

    Improve taxpayer services by providing

    an easy, convenient, reliable and highly

    usable web channel

    Process property taxes

    Improve collections and automate

    revenue distribution processes.

    Grants Management for Grantor

    Support of multiple payment recipients for

    each grantor agreement/claim

    Public Sector

    Social Services

    Financial Integration with SAP PSCD fora Social Case Management Solution

    Electronic Toll Collection:

    Support of multi-lane free flow tolling

    increasing toll collection efficiency and

    optimizing motorway capacity

    Public Sector

    Integration of Capability-Based

    Organization Planning and NetworkProject Planning with Case Management

    Public Security

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    AT-A-Glance

    Manufacturing and Service Industries

    Version 1.0 of AMI Integration

    CRM for Utilities (ICWC processes, etc.)

    Enhancement of Utilities E-Services

    Customer Financials Management

    (e.g. Collections Mgmt)

    Deregulation Capabilities (IDE

    Infrastructure and enterprise services)

    Enterprise Asset Management

    (Fleet Mgmt., WCM, etc.)

    Enterprise SOA Bundles (AMI, Bill2Cash,

    Customer Communication, Market

    Communication, External Collection/Legal

    Dunning, Enhanced Cash Desk)

    Utilities

    Enhancements in Advertising

    Management Enhancements in Circulation and Single

    Copy Sales

    Enhancements in Press Distribution

    SAP Media

    Extended service for external cash desks

    New features for collections management

    Services for external collections /

    legal dunning

    New BI extractors

    Event detail records: new category to

    carry payment information

    Handle one-time amounts and periodicamounts to be billed

    Posting of event-based deferred revenues

    in invoicing

    Integration with CRM-Dispute

    management

    Telecommunications

    Grouping Pegging Distribution (GPD)

    Functional Enhancements, PerformanceImporvements and Code Fixes

    Aerospace & Defense

    UI Shift to WEB Dynpro for Dealer Portal

    SOA enablement for Dealer Portal

    Supplier Managed Inventory (SMI)

    for Suppliers

    SOA enablement for availability issue

    resolution / backorder processing

    UI Simplification and unification for EDI

    Monitoring

    Automotive

    Make-to-Stock for Configurables with

    improved costing transparency

    Provide key Mill Products features

    Mill Products

    Dynamic transportation scheduling

    with TSW

    Mining Dynamic Scheduling

    (together with Mining)

    Gas Allocation

    Silo Mgt.

    Service Station Retailing Archiving

    Oil & Gas

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    AT-A-Glance

    Trading and Financial Services

    Perishables Procurement

    Retail Direct Store Delivery

    Enhanced Retail Method of Accounting

    Enhancements in Allocation, Assortment

    List, Global Data Synchronization and

    Article Discontinuation

    ABAP Web Dynpro User Interface

    technology in SAP Retail Store

    Enhanced integration of In-store food

    production integration of partner solution

    Enhanced POS Integration

    Integration of SAP EWM to support cross-

    docking and flow through scenarios

    Retail specific POWER lists: article,

    promotion, prices and conditions

    Clearing and Complaint Workbench for

    Agency Business

    B2B SOA Agency Business Invoice

    Enhancements in Commodity Management

    Retail and Wholesale Distribution

    New architecture for Catch Weight

    Management now with SAP ERP-basedinventory management and inventory

    accounting

    Beverage industry: Supplier empties

    accounts and reporting.

    Consumer Products

    Improved Business Processes for

    Account Management Improved Business Processes for SAP

    Reserve for Bad Debts

    Enhanced Integration of CML with SAP

    Syndications Management

    Banking

    Sales Management - Simplification ofcommission rule defnition and contracting

    accounting

    End-to-End Claims handling for LoB

    Liefe Benefit

    Financial asset management with hedge

    management and exposure management

    for commodities

    Streamline Insurance contract Accounting

    with Customer Billing and Payments

    Extended Enterprise Servive Bundles

    Insurance

    Highlights

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    Bundles of Enterprise Services

    Shipments in 2008 (2/2) Overview Industries

    Credit Risk Mgmt Credit Portfolio Mgmt1

    Banking

    Advanced Meter Infrastructure (updated)

    Bill to Cash

    Customer Communication

    Legal Dunning and External Collections

    Market Communication

    Utilities

    Subscription Management (updated)

    SAP for Media

    Convergent Invoicing

    Travel & Transportation

    Investigative Case Management

    Multi-Channel Tax and Rev. Management

    Permit Application and Approval

    Public Sector Budget Management (updated)

    Records and Document Management

    Public Sector

    Resource Planning and Scheduling

    Medical Activities, Patient Billing and

    Invoicing

    Patient Administration

    Healthcare

    Disclaimer: All bundles are planned for shipments in Dec 2008 unless otherwise indicated. SAP reserves the right to change the ES bundles listed without prior notice.

    1. available

    2. Do note that some bundles are assigned to multiples groups, but they are only assigned to a group on this slide due to space constraint.

    View them* in www.sdn.sap.com Enterprise SOA Explore Enterprise Services ( ES Workplace / ES Wiki)

    *Some of the bundles listed on this page can be viewed in the ES Wiki.

    Insurance Claims Handling (updated)

    Commissioning

    Insurance Billing and Payment (updated)

    Insurance

    Integration of Learning Mgmt Sys.

    Higher Education and Research

    In-Store Food Production Integration

    Merchandise and Assortment PlanningIntegration1

    Planning to Shelf Optimization Integration1

    POS Integration

    Retail

    Supply Chain Operations and Execution for

    Oil & Gas (updated)

    Oil & Gas

    Information System Integration (updated)

    Item Unique Identification2

    Defense & Security

    Agency Business

    Wholesale Distribution

    Order to Cash for Fashion1

    Consumer Products

    Vehicle Management System

    Automotive

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    Index

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

    Industries > SAP for Aerospace & Defense

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    SAP for Aerospace & Defense

    Business Functions (1/2)

    Description Target Customers

    GPD Improvements:

    Redesign of pegging process: performance tuning, error logging, rounding, new BADI support, and low-level

    code corrections

    Enhanced movement types support: consumption posting to individual WBS (221/222Q);

    group-to-group transfer with initial peg setting (415/416Q)

    Defense contractors who use project-

    based manufacturing

    Interchangeability in STO:

    Material exchange subitems will be created with subitem category P. Issuing unit of measure will be

    supported within the subitems.

    Customers who want to use SAP

    ERP-based material exchange in the

    STO. Customers who want to use an

    alternate units of measure for

    interchangeable materials.

    Material Exchange Using SCM; Int./Ext. Comp. Repair:

    a) ATP using SCM and material exchange in subcontracting component list and for the component

    (material) to be refurbished in the refurbishment order

    b) use of a manually entered structure node in the component list of a plant maintenance order

    SAP customers in all industries who

    refurbish components in their own

    repair shops or send components to

    an external subcontractor for

    refurbishment, need rules-based ATP

    in SAP SCM and have complex

    material exchange requirements. SAP

    SCM customers who use procurement

    planning with repair-buy decisions and

    who need process integration of theSAP SPP planning runs with the SAP

    ERP.

    Convergent Invoicing:

    The ES bundle covers all required enterprise services to enable the convergent billing in ERP. This

    includes the creation of the respective master data, the loading of event detail records and external

    billing document into ERP and possiblity to show invoices and event detail records in other system,

    e.g. in a CRM Call Center.

    p

    Industries > SAP for Aerospace & Defense

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    SAP for Aerospace & Defense

    Business Functions (2/2)

    Description Target Customers

    Rot/SSP, Subcon. Innovations:

    Downport of the following topics:

    Rotables management

    Subcontracting

    Existing customers upgrading to or

    new customers implementing SAP

    ERP 2005. These customers must

    also use (or plan to use) industry-

    specific functionality from SAP for

    maintenance, repair, and overhaul

    (MRO).

    Support for Flight Operations Across Industries:

    Support for flight operations across industries. General functions like flight, flight plan, and status

    board, including environmental functions like technical status overview and controlled usage rate,are available

    Existing customers upgrading to or

    new customers implementing SAP

    ERP 2005. These customers typicallymight use (or plan to use) industry-

    specific maintenance, repair, and

    overhaul (MRO) functionality.

    p

    Industries > SAP for Aerospace & Defense

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    GPD Improvements

    Benefits

    In addition to a dramatic improvement in performance, the new pegging program can handle unplanned issues within one run. The new logging and

    messaging concept provides better visibility into the process running in the background.

    New, Improved Pegging Program with LLC Code Correction and Enhanced Logging andMessaging. Significant Performance Gains in the Pegging Process.

    AD_GPD_CI_1

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Redesign of peggingprocess

    Improve existing pegging process with: Performance tuning

    Logging

    Rounding

    Low-level code correction

    BAdI conversion to new kernel-based BAdIs

    Run profile

    Several other round-offs

    Controlling, productionplanner, program manager,

    accountant, and materials

    planner

    Improved material

    movement support

    New movement type

    Consumption posting to individual WBS (221/222Q)

    Movement type enhancement

    Group-to-group transfer with initial peg setting (415/416Q)

    Material planner

    Industries > SAP for Aerospace & Defense

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    Interchangeability in STO

    New Features DescriptionTarget Users for this Business

    Function

    Support of issuing

    unit of measure for

    interchangeability in

    STOs

    Creation of subitems in the issuing unit of measure during SAP ERP-based DIMP

    material exchange in STO

    Material planners who manage

    internal replenishment

    processes

    Benefits

    Enhanced support for interchangeability in stock transfer orders

    Material Exchange in Stock Transport Orders

    AD_MPN_STO

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Original demand

    capture and manual

    adjustment of ATP

    interchangeabilty

    If an SAP ERP-based ATP check is carried out for a stock transport order (STO)

    item, and the system cannot confirm the complete quantity, the system can be set

    up in a way to display the interchangeable materials and their available quantities

    and allow a manual adjustment of the materials and quantities. After adjustment,

    the system creates subitems within the STO to reflect this situation. The subitems

    behave like similar subitems in SD orders. That means that the quantities and

    dates in the main item can be changed and the ATP check can be triggered based

    on the main item change. The main item holds the original demand quantity and

    date. The ATP check creates a new proposal for subitem creation based on the

    main item.

    Material planners who manage

    internal replenishment

    processes

    Industries > SAP for Aerospace & Defense

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    Material Exchange Using SCM; Int./Ext. Comp.

    Repair

    New Features DescriptionTarget Users for this Business

    Function

    GATP with material

    exchange for the main

    component of a

    subcontracting order

    A rules-based ATP check can be performed for the main component of a

    subcontracting order. Material exchange and location substitution caused by

    transferring the GATP result are supported.

    Material planning

    Upgrade orders with

    GATP and material

    exchange for the

    component to be

    upgraded

    For refurbishment orders marked as upgrade orders, a rules-based ATP check can

    be performed for the component that is to be refurbished. A transfer of the ATP

    results can perform a material exchange of the component. On the header page of

    such an upgrade order, the from-material number can differ from the to-material

    number. The goods issue is posted for the from-material number; the goods

    receipt is posted for the to-material number.

    Material planning and PM

    order planning

    Benefits

    The availability check of the components of a subcontracting order can be performed using rules-based ATP in SAP SCM with material exchange using

    interchangeability data maintained in SAP SCM.

    Rules-Based ATP with Material Exchange for Components in Subcontracting and RefurbishmentOrders

    AD_MPN_SCM_2

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Enhancements to

    enter the structure

    code manually in a PM

    order component item

    Entry of the manual structure code in components of a PM order is enhanced. The

    controlling functions in customizing were extended. An existing customer BADI

    was enhanced.

    PM material planner

    Industries > SAP for Aerospace & Defense

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    Rot/SSP, Subcon. Innovations

    Benefits

    1) Address solution challenges and make the solution more complete. 2) Help improve the argument for upgrade business cases. 3) Improve the MRO

    solution foundation that will be used by partners to enhance the MRO solution.

    Improvements in Rotables Management and Subcontracting Functionalities

    AD_MRO_CI_3

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Improvements in

    rotables managementand subcontracting

    functionalities

    Material exchange:

    Perform forward exchange and unplanned material exchange in subcontractprocessing

    Subcontracting purchasing:

    Purchase requisition update after changes in PM/CS order

    Synchronization of purchase order account assignment and special stock

    indicator

    Inventory management

    All subcontracting goods movement can now be performed using transaction

    MIGO

    Subsequent adjustments can be performed using transaction MIGO

    Handle valuated subcontractor stocks with project stocks and sales order stocks

    RMA processing

    Return material authorization processing fully integrated with subcontracting

    Customer stock:

    Enhance multiple movement types to work with customer stock

    Existing customers upgrading

    to or new customersimplementing ERP 2005 using

    (or planning to use) industry-

    specific MRO functionality

    from SAP

    Industries > SAP for Aerospace & Defense

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    Support for Flight Operations Across

    Industries

    New Features DescriptionTarget Users for this Business

    Function

    Defense-specific line

    maintenancefunctionality for

    nondefense

    customers

    Flight order:

    A special type of maintenance order that also contains an aircrafts flight-specificdata

    Flight plan:

    The flight plan lists all the flights that exist in the system for a given period

    Technical status:

    The technical status valuates the current technical status of an aircraft

    Operational status:

    This function provides information about the suitability of an aircraft for operation.

    Controlled usage rate:

    The use of aircraft must be monitored to ensure that too many maintenance tasks

    are not due at the same time. This operation is known as a controlled usage rate. Entry of aircraft accidents and incidents:

    If an aircraft accident occurs, the incident must be documented with all the

    relevant aircraft data

    Existing customers upgrading

    to or new customersimplementing SAP ERP 2005

    who plan to use industry-

    specific MRO functionality

    Benefits

    1) Address solution challenges and make the solution more complete. 2) Help improve the argument for upgrade business cases. 3) Improve the

    foundation that will be used by partners to enhance the MRO solution. 4) Improved support for flight operations.

    Make Defense-Specific Line Maintenance Functionality Available to Nondefense Customers

    DFPS_LM_GEN

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    Agenda

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

    Industries > SAP for Automotive

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    SAP for Automotive

    Business Functions

    Description Target Customers

    LO, Warranty Claim Processing for Dealer Portal:

    Provides a user interface for warranty-handling on the dealer side

    Manufacturers or distributors who want

    to connect their dealers to SAP

    Warranty Management

    Dealer Portal, Veh. Mgmt. Syst., Spare Parts, Enterpr. Serv.:

    Provides new UI based on Web Dynpro for ABAP for the dealer in the vehicle management system

    and for spare parts business. Improvements are in the area of usability, accessibility, extensibility,

    and functionality. Services are also provided to handle vehicle and sales orders.

    All automotive manufacturers,

    importers, distributors, and national

    sales companies that offer Web portal

    access to their back-end systems,

    such as vehicle ordering and locating,

    spare parts search, and ordering

    replenishment.

    Industries > SAP for Automotive

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    SAP for Automotive

    ES Bundles

    Description

    Vehicle Management System (VMS):

    Service enabling of Vehicle Management System for Dealer Portal Offers additional flexibility to establish brand-, country & region-specific

    processes and scenarios; enhanced flexibility for dynamic process changes;

    Allows to easily integrate partner products (i.e. yard management, vehicle configuration)

    Industries > SAP for Automotive

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    Benefits

    Increased productivity and efficiency through enhanced collaboration and communication between OEM, distributor

    or importer, and dealer

    Cost reductions through better extensibility

    WTY_DP_1

    Increased Productivity and Efficiency in Dealer Network Communication

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Warranty management The dealer portal enables dealers to service and interact with end customers more

    effectively. Through the dealer portal, importers provide dealers with self-servicecapabilities and critical business transactions.

    Create warranty claims

    Receive notice about rejection or acceptance of a claim

    Display and update warranty claims

    Display a list of all recalled vehicles or vehicles with technical campaigns

    Display a list of parts to be returned and print all necessary labels

    Automotive importers and

    distribution centers

    LO, Warranty Claim Processing for Dealer

    Portal

    Industries > SAP for Automotive

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    Benefits

    Increased productivity and efficiency through enhanced collaboration and communication between OEM, distributor

    or importer, and dealer

    Reduction in stock; real-time data on availability and delivery allows stock reductions on buying and selling sides

    Cost reductions through better extensibility

    Increased Productivity and Efficiency in Dealer Network Communication

    AUTO_DP_1

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Spare parts

    management

    Parts order creation, order simulation, order tracking, parts catalog integration,

    material search, availability check, and return order process

    Automotive importers and

    distribution centers

    Vehicle management Vehicle search, vehicle configuration and pricing, end-customer management,

    vehicle sales, and vehicle transfer

    Automotive importers and

    distribution centers

    Dealer Portal, Veh. Mgmt. Syst., Spare Parts,

    Enterpr. Serv.

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    Index

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

    Industries > SAP for Banking

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    SAP for Banking

    Business Functions

    Description Target Customers

    Business Operations in SAP Reserve for Bad Debts:Enhanced business functions to manage the functionality of SAP Reserve for Bad Debts

    All customers who use reserve for baddebts functions

    Loans Management for Financial Services:

    Pooling of Loans: - Option to provide contract data and current business transactions of CML to

    syndications management

    With the help of this information, you can use syndications management to pool loan contracts and

    simultaneously create an investor contract

    Existing and prospective CML

    customers now have an option to map

    and execute complex funding of a loan

    contract by this integration of CML and

    SAP Syndications Management

    SAP Deposits:Business Operations in Account Management: Enhanced business operations to manage accounts

    All customers who use accountmanagement functions

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    Business Operations in SAP Reserve for

    Bad Debts

    New Features Description Target Users for this BusinessFunction

    Integration with bank

    customer accounts

    (BCA)

    The SAP Reserve for Bad Debts application is integrated with BCA so that value

    adjustments can be performed for BCA accounts

    DSAG User Group: BCA

    Benefits

    Integration with bank customer accounts (BCA connectivity): improved credit risk management and accounting through integration with SAP Reserve for

    Bad Debts

    Coverage gap

    Documentation

    Accessibility

    Appearance

    Improve Your Business Processes for SAP Reserve for Bad Debts

    /IBS/EAFS_RBD_BUSOPR

    Industries > SAP for Banking

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    Loans Management for Financial Services:

    Pooling of Loans

    New Features DescriptionTarget Users for this Business

    Function

    Enhanced integration

    of SAP LoansManagement and SAP

    Syndications

    Management

    To enable the scenario of portfolio funding, CML provides a report. The report is

    based on specific selection criteria and provides SAP Syndications Managementwith information on the master data of new and changed loans along with details

    on the change pointer and flow data (actual and planned).The information is

    provided via a BADI, which customers can use to initiate their own

    implementations. SAP Syndications Management will then update the funding

    status of selected loan contracts in CML.

    Existing CML customers and

    prospective customersinterested in structured

    financing via portfolio funding

    of loan contracts

    Benefits

    Realization of the prerequisites for the scenarios of loan pooling and portfolio funding with provision of a technical interface between loans and SAP

    Syndications Management.

    Provision for customer implementation via the new BADI.

    Enhanced Integration of CML with SAP Syndications Management

    EAFS_CML_LOANS_POOLING

    Industries > SAP for Banking

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    SAP Deposits: Business Operations in

    Account Management

    New Features DescriptionTarget Users for this Business

    Function

    Enhanced account

    closure functions

    Enhanced business checks and the ability to define customer checks

    Option to simulate account closure

    Flexible definition of the balancing date

    Efficient handling of accounts that encounter errors during processing

    Simplified troubleshooting by using logs

    Customers who use the

    account closure feature

    Integration with SAP

    Reserve for Bad Debts

    You can use functions of SAP Reserve for Bad Debts to create individual value

    adjustment accounts and accounts at the business partner aggregation level

    which can be used for the determination of the credit worthiness of a business

    partner

    Customers who need to

    provide for value adjustments

    and bad debts extensively

    Enhanced account

    management

    functions

    Information regarding archived payment items is displayed

    The complex amount-dependent authorizations that are based on authorization

    groups is removed

    Customer exit provided to save, display, and check customer-specific fields on the

    payment transaction screens

    Customers who use payment

    transactions and release

    functionality

    Benefits

    Streamlined process for managing account closure

    Handling of reporting and legal requirements when they differ for each bank area

    Improved credit risk management and accounting through integration with reserve for bad debts (RBD)

    Standardized process for release and option to define multiple levels of release

    Flexible configuration and optimization of data retrieval for printing correspondence

    Simplified definition of new products

    Improved analysis capability for changes made

    Increased number of bank statements can be generated for each account in a particular year

    Improve Your Business Processes for Account Management

    EAFS_BCA_BUSOPR

    S OIndustries > SAP for Banking

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    SAP Deposits: Business Operations in

    Account Management

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Integration withmultiple financial

    accounting systems

    Enables recording of general ledger data in different financial accounting systems(general ledgers) for each bank area

    Customers who use bankareas to represent different

    business units or companies

    Integration with

    correspondence tool

    and print workbench

    Asynchronous printing of correspondence requests

    Correspondence scenarios integrated with print workbench (account create or

    change, account closure, account closure prenotification, fixing term agreements,

    prenotification of term agreement maturity, calling of term agreements, bank

    statements, and balance notifications)

    Ability to view all correspondence requests that are created for an account

    Standard implementation of user exits

    Customers who send

    correspondence to their clients

    upon occurrence of certain

    events (account created) or

    periodically (bank statements)

    Integration with

    release tool

    The release tool has been integrated with account closure, payment items,

    payment orders, forward orders, and standing orders.

    When an object needs to be released, a workflow item is created in the inbox of the

    agent. Agents can access it from the business workplace and can release, reject,

    change, or display the object.

    Based on the option exercised by agents, the release workflow makes status

    changes to the BCA objects during their life cycle.

    Customers who widely use the

    release process and need to

    define multiple levels of

    release

    Integration with

    change document

    viewer

    Presents change documents in a unified, readable manner across all functions in

    SAP Deposits

    Customers who need to

    analyze changes made to

    system data

    Improvements in the

    area of the bank

    statement

    Can create up to 999999 bank statements for an account every year Customers who generate bank

    statements frequently

    Improvements in the

    area of the product

    configurator

    Ability to copy the attribute hierarchy to other clients or transport the attribute

    hierarchy to other systems included in the product configurator

    Ability to set up matrix attributes from customizing

    Additional validation during attribute reassignment

    Enhanced product checks and product attribute hierarch

    Customers who use the

    product configurator to define

    products

    A d

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    Agenda

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

    SAP f C P d tIndustries > SAP for Consumer Products

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    SAP for Consumer Products

    Business Functions

    Description Target Customers

    DEX Enablement for Mobile Devices in DSD:With DEX/UCS (direct exchange), delivery personal can connect a mobile device to a retailer's

    computer on site to exchange delivery data. DSD supports the upload, storage, and display of the

    resulting DEX communication thread in SAP ERP.

    Consumer products manufacturerswho run the direct store delivery

    process in the United States and

    therefore need DEX/UCS support.

    New CWM Architecture: Inv. Mgmt. and Actng. in SAP ERP:

    Catch weight management with SAP ERP-based inventory management and inventory accounting

    Customers in the meat, fish, and dairy

    industries who need to maintain

    inventories in two units of measure in

    parallel and independently of each

    other

    SAP f C P d tIndustries > SAP for Consumer Products

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    SAP for Consumer Products

    ES Bundles

    Description

    Order to Cash for Fashion:Allows fashion customers to create a role specific customer fact sheet.

    Enables the creation of a lean Order to Cash process with critical material availability check, pricing, order allocation down to style, color,

    size, quality

    DEX E bl t f M bil D i i DSDIndustries > SAP for Consumer Products

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    DEX Enablement for Mobile Devices in DSD

    New Features DescriptionTarget Users for this Business

    Function

    Processing DEX-

    related information

    Provide data necessary for DEX communication for download to a mobile device

    Ability to upload a DEX communication thread created on a mobile device to SAPERP and store it there

    Verification of a DEX communication thread by displaying, printing, or exporting it

    Archiving of DEX communication threads

    Sales clerks

    Benefits

    In particular, retailers in the U.S. market often already have DEX in their processes and want a business relationship only with companies that also use

    or can handle the DEX standard.

    DEX Enablement of Direct Store Delivery

    /DSD/DEX

    N CWM A hit t I M t dIndustries > SAP for Consumer Products

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    New CWM Architecture: Inv. Mgmt. and

    Actng. in SAP ERP

    Benefits

    In the target industries, materials often do not have a fixed conversion factor between two units of measure like PC (base unit) and KG (parallel unit).

    Inventory for such materials can be managed correctly and without usage of additional DB tables outside core SAP ERP. Management includes an ability

    to decide if the base unit or the parallel unit should be the basis for inventory valuation. Customers gain significant advantages in the areas of inventory

    management, visibility and customer satisfaction from this ability.

    SAP Catch Weight Management Closer to Core SAP ERP

    /CWM/CM_1

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Recording of

    inventory quantities in

    two independent units

    of measure

    Inventory quantities can be recorded and stored in two independent units of

    measure (UoM) in parallel. Unlike earlier versions of SAP Catch Weight

    Management, the quantities are now stored in extended core tables.

    Inventory manager, supply

    chain manager, business unit

    analyst, inventory accountant

    Inventory

    management and

    accounting of

    materials with two

    independent UoMs

    Inventory values for materials with two managed inventory quantities (base unit

    and parallel unit) can be maintained in either unit. This approach introduces the

    valuation unit to SAP ERP.

    Inventory manager and

    inventory controller

    I d

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    Index

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

    SAP for Defense & SecurityIndustries > SAP for Defense & Security

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    SAP for Defense & Security

    Business Functions

    Description Target Customers

    DFPS Support of Operations:Enhancements in logistics to fulfill commitments to defense customers and the DEIG user group

    regarding support for operations: organizational flexibility, plant maintenance and materials

    management in a deployed system landscape, line maintenance, and interchangeability.

    Customers in the defense and securityindustries

    DFPS, Integration with SAP Mobile Defense & Security:

    DFPS, Integration with SAP Mobile Defense & Security (SAP MDS 160)

    Defense customers who need an

    offline capability for maintenance and

    materials management execution and

    plan to use SAP MDS 1.6 require this

    back-end functionality

    DFPS, Investigative Case Management:Enables day-to-day public security and safety operations and major events by integrating

    organizational information (based on defense forces and public safety - DFPS) and project planning

    information (based on cProjects) with case management (based on SAP CRM).

    Police and law enforcementorganizations running major crime

    investigations

    Public safety organizations and first

    responders running major events

    Item Unique Identification (Additional Functions):

    Item unique identification (IUID) supports customers and suppliers by using a globally unique

    identifier that handles serialized items across system boundaries. The development for EhP 4

    enhances the functionality to get closer to a more complete solution for IUID support in SAP ERP.

    U.S. DOD, other NATO DFPS

    organizations, and suppliers of these

    organizations. IUID identifies items

    across system boundaries by

    assigning a unique identifier to theitems and communicating the identifier

    among business partners.

    SAP for Defense & SecurityIndustries > SAP for Defense & Security

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    SAP for Defense & Security

    ES Bundles

    Description

    Information System Integration:This bundle enables interoperability between external Information Systems, for example Geospatial Information System (GIS) and Command

    and Control Information System (C2IS), and ERP systems. It maintains and edits the relationships as well as specific properties of the

    enhancement of the object type "organizational unit" (Force Element)

    Item Unique Identification:

    IUID (item unique identification) is implemented in ERP and to support the complete process external systems need to be integrated

    Facilitates the usage of systems that generate, administrate, scan, and print UIIs and provides connectivity to registry servers and other

    specialized components of the landscape.

    Allows use of best of breed IUID support systems and creation of complementary UIs and xAPPs.

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    DFPS Support of Operations

    Benefits

    Enhanced business processes across a deployed landscape

    Streamline Business with Comprehensive Enhancements of the Defense Forces and PublicSecurity (DFPS) Component

    DFPS_OF_OS

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Organizational

    flexibility and systemarchitecture

    Provides additional functionality in the area of organizational flexibility for faster

    setup of a deployed system landscape and functionality to archive DFPS-specificobjects

    SAP ERP customers in the

    defense industry New customers needing

    support of a distributed SAP

    ERP landscape

    Line maintenance

    enhancements

    Provides better functionality with a new maintenance board that synchronizes the

    structure of the logbook and technical objects and supports distribution of

    logbook information

    SAP ERP customers in the

    defense industry and new

    customers who need support

    for flight operations in a

    distributed system landscape

    Maintenanceenhancements

    Better support for maintenance activities in a deployed system landscape bysupporting distribution of the master parts list (MPL) across the landscape.

    Adjustments in data relocation and distribution. Enhancements to get better

    system performance. Enhancements for change authorization of objects.

    Existing or new SAP ERPcustomers in the defense

    industry

    Materials management

    enhancements

    Completing dynamic packing functionality, enhanced interchangeability support,

    and cross-system relocation support

    SAP ERP customers in the

    defense industry

    Industries > SAP for Defense & Security

    DFPS Integration with SAP Mobile Defense

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    Benefits

    This business function is a prerequisite for use of SAP MDS 1.6 in the future

    Back-end functionality for SAP MDS 1.6

    DFPS_MDS_INTEGRATION

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Back-end enablement

    for SAP MDS 1.6

    This functionality enables use of SAP MDS 1.6 Customers who already use

    SAP MDS and need toupgrade to SAP MDS 1.6

    DFPS, Integration with SAP Mobile Defense

    & Security

    Industries > SAP for Defense & Security

    DFPS Investigative Case Management

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    New Features DescriptionTarget Users for this Business

    Function

    Resource

    management

    It links a DFPS force element with an SAP CRM case (the case ID is displayed on

    the operation/exercise tab). It also allows users to search, display, and import

    existing DFPS force elements and operations in SAP CRM as operationorganizational structures (OOS).

    On DFPS side: users planning

    operations (operation

    planners). On the SAP CRMside: users processing criminal

    investigations (detectives).

    Benefits

    Business scenario: operation and resource management; business process: managing of major incidents and events (like natural or man-made

    disasters); and business process: managing major cases (like organized crime)

    Integration of Capability-Based Organization Planning and Network Project Planning with CaseManagement

    DFPS_ICM_OF

    DFPS, Investigative Case Management

    Item Unique IdentificationIndustries > SAP for Defense & Security

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    Item Unique Identification

    (Additional Functions)

    New Features DescriptionTarget Users for this Business

    Function

    IUID (item uniqueidentification)-related

    message triggering

    The new functionality provides the capability to export electronic messages toexternal systems if IUID-managed items are processed by the SAP ERP system

    and the items change, which required reporting to an external system (a central

    database or any other external system). Main areas for which we are providing

    such triggers for the creation of IUID-related messages include: inventory

    management (goods issue and consumption), changes of technical configuration,

    and subcontracting. The business function also provides a status monitor for IUID-

    managed items, which allows users to control status-dependent processing based

    on five new IUID-relevant statuses that are available for equipment.

    Persons who are responsiblefor IUID administration

    processes and correct IUID

    communication from SAP ERP

    to external systems

    Benefits

    Improve system integration for IUID processes by delivering SAP ERP process triggers for IUID-related messaging. Provide service-enabled IUID

    interfaces for registry communication, master data maintenance (serialized materials and equipments), and B2B interfaces (customer-supplier

    communication). Streamline inbound and outbound processes by enablement of process automation via SAP Auto ID Infrastructure). (The business

    function provides enhanced interfaces to support integrated IUID processing of SAP Auto ID Infrastructure and SAP ERP. In addition an SAP Auto ID

    Infrastructure system based on SAP SCM 5.20 is needed).

    Widen the Scope of Processes Supported by IUID in SAP ERP

    ERP_UID_02

    Improvements ofexisting features Description Target Users for this BusinessFunction

    Integrated SAP Auto

    ID Infrastructure and

    SAP ERP Support for

    IUID-managed items

    SAP Auto ID Infrastructure provides a capability to support automated outbound

    and inbound processes for materials. SAP Auto ID Infrastructure registers the

    delivery of a material within a delivery or within a packing hierarchy and triggers

    the goods issue for these materials in the SAP ERP system. This capability is

    enhanced to support IUID. SAP Auto ID Infrastructure also can support inbound

    processing by identifying the receipt of an inbound delivery and triggering the

    goods receipt in the SAP ERP system. This process also is enhanced to support

    IUIDs. This business function provides the interfaces needed to enable these

    processes.

    Warehouse personal in

    outbound and inbound areas

    of the warehouse

    Agenda

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    Agenda

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

    SAP for HealthcareIndustries > SAP for Healthcare

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    SAP for Healthcare

    Business Functions

    Description Target Customers

    i.s.h.med: Enhanced Documentation Processes:

    Continuous improvement of documentation processes for clinical partner system i.s.h.med

    All current i.s.h.med customers

    SAP Ambulatory Care Management:

    Legal Process Adoption: Competitive requirements based on legal changes for SAP Ambulatory

    Care Management

    Customers who need support for their

    processes in ambulatory care units.

    SAP Patient Management BP/OM:

    Enables SAP Patient Management to use the generic business partner for patients and IS-H

    business partners and use generic organizational management for IS-H organizational units,

    structure, and building units.

    Customers who want to build integration

    scenarios for patients, and business

    partners spanning SAP CRM and SAP

    Patient Management.

    Customers who want to unify and

    enhance the front end for enteringstructural data (organizational and

    building).

    SAP Patient Management: Country Version for France:

    SAP Patient Management enhanced with country-specific functionalities for France, covering the

    entire process chain in a hospital, such as patient admission, medical activity documentation, DRG

    processing, patient billing, and external communication

    Healthcare providers in France that want

    to implement an integrated solution for

    patient administration, DRG processing,

    and billing in French hospitals

    SAP Patient Management: Legal Process Adoption:

    Competitive requirements based on legal changes for SAP Patient Management, including service

    enabling

    All SAP Patient Management customers

    SAP Patient Management: Treatment Certificate:

    New treatment certificates for SAP Patient Management

    Users of SAP Patient Management in the

    ambulatory care environment, especially

    users of existing treatment certificates

    SAP for HealthcareIndustries > SAP for Healthcare

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    SAP for Healthcare

    ES Bundles

    Description

    Resource Planning and Scheduling:

    This ES Bundle covers enterprise services intended to support appointment planning and scheduling processes within Healthcare providerorganizations. The package focuses on staff and room planning services and does not cover services for material management (see ES

    Bundle Medication and Materials Management for those).

    The Bundle consists of approximately 5 services.

    Medical Activities, Patient Billing and Invoicing:

    This bundle covers enterprise services intended to support Patient Identification and Encounter Management Processes within healthcare

    provider organizations. It essentially offers Enterprise Services for the Business Objects Patient and Patient Encounter.

    Based on those services, the following IHE transactions can also be implemented:

    PDQ (Patient Demographics Query) - Actors: Patient Demographics Supplier and Consumer

    PAM (Patient Administration Management) Patient Identity Feed - Actors: Patient Demographics Source and Consumer.

    Patient Administration:

    This bundle covers enterprise services intended to support the processes of documentation of medical activities, of patient invoicing, and of

    payment handling. It also supports transfer of medical activities from specialized clinical systems, devices, or departmental systems. The

    bundle will come out in a first version with a reduced scope of services for the Medical Activity and Patient business objects.

    i s h med: Enhanced DocumentationIndustries > SAP for Healthcare

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    i.s.h.med: Enhanced Documentation

    Processes

    New Features Description Target Users for this BusinessFunction

    Surgery work station The surgery work station is an application for patient- and process-oriented

    documentation of surgeries in i.s.h.med. It provides situation-dependent task

    profiles for various documentation steps in an operation process.

    The surgery work station can therefore act as a surgeon's application for

    documenting diagnoses, procedures, and the surgical report or as a nurse's

    application for documenting time stamps and the surgery log.

    A summary of the current surgery's documentation status and a patient viewer for

    accessing the patient's electronic medical record (EMR) without interrupting the

    documentation process are both integrated.

    Clinical users:

    Surgeons, surgical nurses, and

    anesthesia personnel

    Surgery managers

    Other clinical users for

    information purposes

    Radiology work

    station

    The radiology work station is an application for supporting the radiological

    findings process in i.s.h.med, including creation, validation, and presentation of

    radiological reports in i.s.h.med. It provides configurable workloads, task

    management, interfaces to image viewers, report creation, and in-place access to

    patient's previous findings.

    Clinical users:

    Radiological physicians

    Benefits

    Less application administration

    Less training effort

    Increased documentation performance

    Increased transparency of tasks and completion of tasks

    Increased individualization for roles and situation

    Improved data security

    Continuous improvement of documentation processes

    ISHMED_EDP

    i s h med: Enhanced DocumentationIndustries > SAP for Healthcare

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    i.s.h.med: Enhanced Documentation

    Processes

    New Features Description Target Users for this BusinessFunction

    Patient-centered

    inpatient work station

    The patient-centered inpatient work station is an application for managing clinical

    information and documentation tasks for inpatients. It is configurable for various

    work scenarios like clinical admission or doctor's round.

    It provides:

    Situation-driven task profiles

    Patient's clinical summary as well as integrated presentation of the patient's clinical

    history

    Charting component for graphical, timeline-oriented presentation of patient's vital signs,

    lab values, medication, treatment events, and documentation

    Presentation and creation of progress notes for documenting daily status and

    observations

    Creation of documentation like anamnesis, discharge reports, and so on

    Acquisition of planned treatment steps

    Clinical users:

    Doctors and nurses in

    inpatient areas

    Implementation

    support

    Implementation support leverages easier application administration by creation of

    installation packages holding organization unit- or document-specific customizing

    data and import of other SAP systems.

    Implementation support provides:

    Transfer of customizing data without changes

    Transfer of customizing data including assignment to other organizational units

    Application administrators

    Application log Application log is an application for meeting the requirements of data security and

    privacy of clinical patient data. It can record every access (display, change, and so

    on) to a patient's electronic medical patient record in i.s.h.med. The logging

    messages are traceable for users with special authorization.

    Application administrators and

    persons responsible for data

    security and privacy

    SAP Ambulatory Care Management:Industries > SAP for Healthcare

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    SAP Ambulatory Care Management:

    Legal Process Adoption

    New Features DescriptionTarget Users for this Business

    Function

    Documentation work

    station: new

    documentation

    objects (enhanced)

    The outpatient documentation work station in SAP Ambulatory Care Management

    provides new documentation objects: renewable documents and accident data.

    Users of the documentation

    workstation (SAP Ambulatory

    Care Management).

    Benefits

    Users benefit from enhanced functionality and transparency that allows faster treatment and easier documentation. General renewable document

    management enables the user to document the issue of various forms that follow the initial document and renewed document logic.

    Enhanced Functionality for SAP Ambulatory Care Management: Support forRenewable Documents

    ISH_AMB_MISC1

    Improvements of

    existing features

    DescriptionTarget Users for this Business

    Function

    Renewable document

    management

    Renewable document management enables users to issue initial and renewed

    documents in the same place (example: work incapacity certificates).

    All users of SAP Ambulatory

    Care Management

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    SAP Patient Management BP/OM

    Benefits

    It moves proprietary SAP for Healthcare objects and UI transactions into SAP ERP standard objects and corresponding standard UI transactions.

    Customers no longer need to learn how to use multiple UIs to maintain the same logical objects (patients, payers, partners, and organizational

    hierarchy).

    It offers easier integration with other SAP products using the same standard SAP objects.

    Bring SAP for Healthcare Back to Standard SAP ERP in Business Partner andOrganizational Management

    ISH_BP_OM

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Healthcare BP and OM

    transition to standard

    SAP ERP objects and

    structures

    It moves proprietary SAP for Healthcare objects and UI transactions into SAP ERP

    standard objects and the corresponding standard UIs.

    Hospital administrative

    employees

    SAP Patient Management:Industries > SAP for Healthcare

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    SAP Patient Management:

    Country Version for France

    New Features DescriptionTarget Users for this Business

    Function

    Electronic reading of

    the French healthcare

    smartcard (Carte

    Vitale)

    Electronic reading of Carte Vitale and saving card data in SAP software

    Patient search using smartcard data

    Use of smartcard data for creating new patient master record

    Manual entry of replacement certificates

    Automatic creation of insurance information for the case based on smartcard data or

    replacement certificate data

    Patient admission staff

    Patient registration,

    including France-

    specific information

    Coordinated care path

    Insurance coverage information

    Support for special coverage schemes such as the local health care scheme"Alsace-Moselle," universal medical coverage (CMU), and state medical aid (AME)

    Reasons for exoneration from patient contribution

    Patient admission staff

    France-specific

    service and diagnosis

    catalog maintenance

    Import programs for service catalogs (CCAM, UCD, LPP, GHS, and NABM)

    Import program for diagnoses catalog (French ICD10 version)

    Service master enhanced with service attributes specific to French service

    catalogs

    IT department and system

    administrator

    Benefits

    The business function provides country-specific functionality for French healthcare providers that is related to patient management, patient accounting,

    and electronic data interchange with external stakeholders.

    It provides the customer with an integrated medical-administrative hospital information system compliant with French billing and external reporting rules

    covering both DRG reporting and the dispatch of electronic invoices to statutory health insurance.

    This approach allows the customer to enter case-related medical activity in real time and enables creation of the case-related DRG and invoice

    immediately upon discharge of the patient.

    Support Country-Specific Patient Administration, Billing, and DRG-Related Processes in anIntegrated Hospital Information System for France

    ISH_CV_FR

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    SAP Patient Management:

    Country Version for France

    New Features Description Target Users for this BusinessFunction

    DRG process support

    and reporting in acute

    hospital care area

    Support for PMSI MCO process

    Creation of standardized discharge message (RSS)

    Creation of standardized preparation summaries (RSP) for radiotherapy patients

    Workstation for director of medical information with interface to French grouper

    program

    Reporting of DRG-related data to regional health authority

    Director of medical information

    French billing rules Offers rules for calculating the patient contribution based on per diem fees

    Offers rules for reimbursement by statutory health insurance Allows flexible customizing of contract schemes related to statutory health

    insurance and supplementary health insurance and special coverage schemes

    Allows blocking the posting of receivables for specific invoices (invoices related to

    activity financed by the hospital budget)

    Allows simulation of payment distribution and manual adjustment capabilities

    Patient accountant

    Communication with

    payers

    Electronic data interchange for electronic invoice addressed to statutory health

    insurance (B2 protocol)

    Receipt of payment information from statutory health insurance (NOEMIE protocol)

    Displays invoice and related payment information on case basis

    Patient accountant

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    SAP Patient Management:

    Country Version for France

    New Features Description Target Users for this BusinessFunction

    France-specific

    service rules and

    automatic service

    adjustments

    Automatic check and adjustment of services entered for the case:

    Automatic fee per diem creation or adjustment

    Automatic creation of daily hospital rate

    Automatic calculation of fixed patient contribution (18)

    DRG-related service rules

    Patient accountant

    Direct patient billing Physicians employed by the hospital have authorization to treat and bill the

    activity on their own account. However, the physician chooses to have the hospital

    create the invoices on account of the hospital first.

    Creates a list of fee services performed in a given period and the fees billed. This

    list also allows the calculation of the deduction and the amount to be transferred

    to the physician.

    Transfers the doctors' fees collected from the hospital account to the physician's

    account, minus a deduction.

    Patient accountant and

    financial accountant

    Selling drugs from

    hospital pharmacy

    Special visit type for drug sale from pharmacy

    Automatic creation of billable service based on case-related material consumption

    Creation of electronic invoice file (B2)

    Pharmacist

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    SAP Patient Management:

    Legal Process Adoption

    New Features DescriptionTarget Users for this Business

    Function

    Enterprise services for

    SAP Patient

    Management

    Two ES bundles will be delivered:

    1. Patient administration and medical activities

    2. Patient billing and invoicing. The first bundle covers enterprise services intended to support patient

    identification and encounter management processes within healthcare provider

    organizations. It essentially offers enterprise services for the business objects

    patient and patient encounter.

    The second covers enterprise services intended to support the processes of

    documentation of medical activities, patient invoicing, and payment handling. It

    also supports the transfer of medical activities from specialized clinical systems,

    devices, or departmental systems.

    Clinical users accessing SAP

    Patient Management

    functionality. All SAP PatientManagement users

    exchanging messages with

    connected systems.

    Benefits

    Enhancements of SAP Patient Management regarding improved user interactions and broader functionality in different areas like material requisition,

    coding, and billing processes. Preassignments, additional checks, and further automatic creation of business data support user productivity.

    SAP Patient Management: Competitive Requirements Based on Legal Changes includingService Enabling

    ISH_MISC1

    Improvements ofexisting features

    Description Target Users for this BusinessFunction

    Enhancements of SAP

    Patient Management

    Enhancements of SAP Patient Management regarding improved user interactions

    and broader functionality in different areas like material requisition, coding, and

    billing processes.

    Additional preassignments (example: birth data), consistency checks (example:

    material catalogs), improved checks (example: similar patients), automatic

    generating features (example: absence leaves), and further information (example:

    secondary view in clinical workstations) are major enhancements of this business

    function.

    All SAP Patient Management

    users

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    g

    Treatment Certificate

    Benefits

    The main benefit is increased efficiency through a rearranged user interface, a meaningful workflow, and intelligent points of accessibility. A f ield pre-

    filled with the given data and according to the treatment certificate category and type is also implemented to avoid redundant data.

    New Treatment Certificates Provide Improved Usability

    ISH_TC

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    New treatmentcertificates

    To improve the existing solution, a rearranged user interface, the removal of notrequired data fields, the concentration of the most needed data fields, the

    investigation of a meaningful workflow, and intelligent points of accessibility have

    been implemented.

    A field pre-filled with the given data and according to the treatment certificate

    category and type is also implemented to avoid redundant data.

    This Business Function is only released for country version Italy.

    Users of SAP AmbulatoryCare Management

    Index

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

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    Business Functions

    Description Target Customers

    SAP Student Lifecycle Management: Enterprise SOA-Enablement:Postprocessing framework and enterprise services for integration scenarios with financial aid

    systems and learning management systems

    Higher education customers who useSAP Student Lifecycle Management

    and wish to automate academic

    processes that originate in the system

    further.

    SAP Student Lifecycle Management: Implementation Accelerator:

    Functional enhancements in several areas like academic offerings and academic processes that will

    help customers decrease the implementation effort and provide some advanced features in standard

    business processes

    Any SAP Student Lifecycle

    Management customer

    SAP Student Lifecycle Management: User Interface for Student:

    Student user interface role covering various self-services for students

    Customers using SAP Student

    Lifecycle Management who wish to

    allow students to perform course

    registration and other self-services on

    the Web.

    SLM Localization Topics for the Netherlands:

    SAP Student Lifecycle Management: localization enhancements for the Netherlands

    Universities in Netherlands that use

    SAP Student Lifecycle Management

    and need country-specific localization

    to integrate with Studielink

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    Es Bundles

    Description

    Integration of Learning Management Systems:The ES bundle provides services to support an event triggered integration of student administration with learning management.

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    y g

    Enterprise SOA-Enablement

    New Features DescriptionTarget Users for this Business

    Function

    Enterprise services for

    third-party integration

    Enterprise services provide standard interfaces for third-party learning

    management systems to be notified about changes to course offerings and course

    registrations.

    Enterprise services provide standard interfaces for third-party applications, such

    as financial aid systems, to be notified about changes to student and applicant

    status.

    Enterprise services allow third-party applications to access information about

    students, registrations, and academic offerings through standard Web services.

    Information technology users

    and application developers

    and integrators

    Academicpostprocessing

    framework

    Changes to a student's academic history and to academic offerings can trigger anevent in the new academic postprocessing framework.

    Each event will carry a context that allows business rules (defined in the business

    rules framework) to determine what, if any, automated follow-up actions shall be

    performed.

    Follow-up actions can be freely defined, including the ability to send messages to

    external applications via SAP NetWeaver Process Integration).

    Information technology usersand application programmers

    Benefits

    Academic-related actions in SAP Student Lifecycle Management can be used to trigger automated follow-up processes, thus minimizing the need for

    manual user intervention.

    Academic processes can then be managed with greater speed and accuracy than is possible via any kind of manual. batch, or report-based processing.

    Academic actions can also trigger real-time messages to third-party applications, such as learning management systems and financial aid systems.

    Third-party applications will be able to access information in SAP Student Lifecycle Management via enterprise services, reducing the cost and

    complexity of integrated processing.

    Fully Automate Academic Follow-Up Processes in the System and Across Third-PartyApplications

    ISHERCM_ESOA

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    Implementation Accelerator

    New Features DescriptionTarget Users for this Business

    Function

    Attendance tracking Instructors can track each student's attendance and tardiness for each class.

    Excused and unexcused absence reasons can be configured.

    Pre-excused absences can be recorded for students. Absence data can be automatically considered during appraisal calculations.

    Instructors for attendance

    entry; registrars for pre-

    excused absence entry

    Module-based

    correspondence

    Correspondence can be generated using a module or event as the context object,

    rather than student

    Academic department users

    Benefits

    Implementation efforts are greatly reduced with features that are typically addressed via custom development

    Implementation Accelerators for SAP Student Lifecycle Management

    ISHERCM_EXT_IAP

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    Implementation Accelerator

    Improvements ofexisting features

    Description Target Users for this BusinessFunction

    Stored performance

    indexes

    Performance index calculation results can be persistently stored, rather than

    always dynamically calculated.

    SAP NetWeaver Business Intelligence extractors are delivered for flexible

    performance index reporting.

    Changes to stored performance indexes can trigger postprocessing framework

    events.

    Information technology users;

    registrar's office

    New booking check

    framework

    Boolean combinations and set-based prerequisites and corequisites for module

    booking can be easily defined. Non-course-based prerequisites can be defined without the use of VSR rules.

    New framework is based on subrequirements (similar to audits).

    Information technology users

    Audit framework

    enhancements

    Audit rule containers can be automatically generated for the academic structure.

    Audit subequirements can be defined to disallow reuse of academic work.

    Audit subrequirements can be defined to use academic work in an incremental

    manner until the conditions are met.

    Audit subrequirements can be prioritized for an audit run.

    Academic departments

    Online grading user

    interface

    An alternative to the current Java Web Dynpro application for appraisal self-

    service

    Instructors

    Event-offering

    business add-ins

    Business add-ins for event offerings allow default and suggested abbreviations

    and names of events and event packages.

    Business add-in allows customer-specific validation rules of event offering data.

    Academic department users

    Academic work UI

    enhancements

    Academic work user interface (UI) can now be accessed directly (with student

    search), rather than requiring navigation via the student file.

    Business add-ins are available for advanced validation of the academic work data

    entered.

    Registrar's office user

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    Implementation Accelerator

    Improvements ofexisting features

    Description Target Users for this BusinessFunction

    Relaxable booking

    checks

    Booking capacity checks at the module level can be relaxed. - Booking checks

    during wait-list move-up can be relaxed.

    Registrar's office users

    Simplified graduation

    record creation for

    students

    Graduation records for a student can now be created directly from the existing

    transaction: graduation per student. Previously, it could be done only from

    graduation per program.

    Registrar's office users

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    User Interface for Student

    New Features DescriptionTarget Users for this Business

    Function

    Course registrationself-service

    An out-of-the-box Web self-service application is provided (via Web Dynpro forABAP) for student course registration.

    The application is highly configurable to meet individual requirements of

    universities.

    The Web self-service processing engine can be decoupled from back-end

    productive system for increased security.

    Students and advisors (whoregister students for courses)

    Benefits

    Institutions can provide students with a wide variety of self-service applications for common functions that would otherwise require manual processing by

    an administrative user.

    Students' expectations of availability of online services can be met or exceeded.

    Comprehensive course registration self-service minimizes the need for direct advisor or administrative user intervention, allowing students to register for

    courses efficiently to complete their academic programs successfully.

    Self-Service Academic Processes Can Increase Service Levels and Decrease Operating Costs

    ISHERCM_UI_STUDENT

    Improvements of

    existing featuresDescription

    Target Users for this Business

    Function

    Student portal role A portal role is provided for students, assembling the previously released student

    self-service applications and the new, Web-based course registration application.

    Student self-service functionality is decoupled from the back-end core system for

    increased security.

    Students

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    New Features DescriptionTarget Users for this Business

    Function

    Integration with

    Studielink

    Enables the system to integrate with Studielink via SAP NetWeaver XI. A Web

    service enables Studielink to send information to SAP Student Lifecycle

    Management, which can also send information about students to Studielink.

    Faculty and administration

    teams in universities

    Benefits

    The system can communicate with Studielink by sending and receiving student master data and study data. The system can process information from

    Studielink and map it to corresponding processing in SAP Student Lifecycle Management.

    Enables Management of Netherlands-Specific Master Data and Integration with Studielink

    ISHERCM_LOCNL_STUDYLINK_1

    Agenda

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    Introduction and Overview

    1. SAP for Aerospace & Defense

    2. SAP for Automotive

    3. SAP for Banking

    4. SAP for Consumer Products

    5. SAP for Defense & Security

    6. SAP for Healthcare

    7. SAP for Higher Education & Research

    8. SAP for Insurance

    9. SAP for Media

    10. SAP for Mill Products

    11. SAP for Mining

    12. SAP for Oil & Gas

    13. SAP for Public Sector

    14. SAP for Retail

    15. SAP for Telecommunications

    16. SAP for Utilities

    17. SAP for Wholesale Distribution

    18. SAP for Travel & Transportation

    SAP for Insurance

    Industries > SAP for Insurance

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    Business Functions (1/2)

    Description Target Customers

    Credentialing:

    Documentation enhancements

    Customers who use credentialing

    FSSR, Adaption for Internationalization:

    Additional differentiation crite