Effective Date: September 2013 - Methodist University · SAMPLE EXAM QUESTION ... CCFP candidates...

Effective Date: September 2013

2013 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited. Rev #06.05.13, Rev 2

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Certified Cyber Forensics Professional (CCFPSM)

Candidate Information Bulletin Effective Date September 2013

Domain 1: Legal and Ethical Principles ...................................................................................................4

Key Areas of Knowledge ........................................................................................................................4

Domain 2: Investigations .............................................................................................................................6

Overview ...................................................................................................................................................6


Domain 3: Forensic Science .......................................................................................................................9

Overview ...................................................................................................................................................9


Domain 4: Digital Forensics ...................................................................................................................... 12

Overview ................................................................................................................................................ 12

Key Areas of Knowledge ..................................................................................................................... 12

Domain 5: Application Forensics ............................................................................................................ 16

Overview ................................................................................................................................................ 16


Domain 6: Hybrid and Emerging Technologies .................................................................................... 18

Overview ................................................................................................................................................ 18


REFERENCES ............................................................................................................................................... 20

SAMPLE EXAM QUESTION ......................................................................................................................... 22

GENERAL EXAMINATION INFORMATION ................................................................................................ 23

Computer Based Testing (CBT) ............................................................................................................... 23

Registering for the Exam .......................................................................................................................... 23

Scheduling a Test Appointment ............................................................................................................. 24

Non Disclosure ........................................................................................................................................... 27

Day of the Exam ....................................................................................................................................... 27

Any questions? ...................................................................................................................................... 30


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A Cyber Forensics Professional possesses expertise in information technology and is a recognized expert in forensic techniques and procedures, standards of practice, and legal and ethical principles that assure the accuracy, completeness and reliability of digital evidence. This expert level ability is measured against a globally recognized common body of knowledge. This Candidate Information Bulletin provides the following:

• Exam blueprint to a limited level of detail that outlines major topics and sub- topics within the domains,

• Suggested reference list, • Description of the format of the items on the exam, and • Basic registration/administration policies

Candidates must meet the following requirements prior to taking the CCFP examination:

• Candidates must have a four-year degree leading to a Baccalaureate, or regional equivalent, plus 3 years of full time digital forensics or IT security experience in three out of six Domains of the credential.

• For those candidates who do not hold a four-year degree leading to a Baccalaureate, or regional equivalent, six years of full time digital forensics or IT security experience in three out of the six Domains of the credential are required.

• For those candidates who do not hold a four-year degree leading to a Baccalaureate, or regional equivalent, but hold an alternate forensics certification approved by (ISC)², five years of full time digital forensics or IT security experience in three out of the six domains of the credential are required. Please see link https://www.isc2.org/CCFP-experience-waiver for a list of Forensics certifications approved by (ISC)².

• NO ONE may claim both the four-year degree and the alternate certification exemption.

• Attest to the truth of his or her assertions regarding professional experience, and

legally commit to abide by the (ISC)² Code of Ethics (Section 3).

• Before candidates are allowed to take the test at testing centers, they must respond “yes” or “No” to the following four questions regarding criminal history and related background:

1. Have you ever been convicted of a felony; a misdemeanor involving a

computer crime, dishonesty, or repeat offenses; or a Court Martial in military service, or is there a felony charge, indictment, or information now pending against you? (Omit minor traffic violations and offenses prosecuted in juvenile court).

https://www.isc2.org/CCFP-experience-waiver


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2. Have you ever had a professional license, certification, membership or registration revoked, or have you ever been censured or disciplined by any professional organization or government agency?

3. Have you ever been involved, or publicly identified, with criminal hackers or hacking?

4. Have you ever been known by any other name, alias, or pseudonym? (You need not include user identities or screen names with which you were publicly identified).


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Domain 1: Legal and Ethical Principles

Overview Legal and Ethical Principles domain addresses ethical behavior and compliance with applicable regulatory frameworks.

CCFP candidates should fully understand legal and ethical principles concepts, methodologies and their implementation within centralized and decentralized environments across an organization’s computing environment.

The Candidate needs to display the ability to communicate findings orally (i.e. in court), in writing and to communicate cohesively with all members of the investigative team/organization/corporation.

Key Areas of Knowledge

A. Analyze the Nature of Evidence and its Characteristics

A.1 Authority to Acquire

A.2 Provenance

A.3 Reliability/Credibility/Validity

A.4 Admissibility

A.5 Fragility

A.6 Authentication

B. Analyze the Chain of Custody

B.1 Initiation

B.2 Sealing, Labeling and Tagging

B.3 Exchange

B.4 Storage

B.5 Disposition/Destruction


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C. Analyze the Significance of Rules of Procedure

C.1 Roles and Responsibilities of Investigators

C.2 Roles and Responsibilities of Forensic Examiners

C.3 Roles and Responsibilities of Experts

C.4 Admissibility of Evidence

D. Analyze the Role of Expert Witness

D.1 Bearing, Demeanor and Appearance

D.2 Expert as Technician

D.3 Expert as Teacher

D.4 Expert as Consultant/Advisor

D.5 Expert as Learner

D.6 Scientific Conclusions, Opinions and Recommendations

E. Apply Codes of Ethics

E.1 Professional Ethics

E.2 (ISC)2 Code of Ethics

E.3 AAFS Code of Ethics

E.4 ISO Code of Ethics

E.5 Privacy and Confidentiality Issues


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Domain 2: Investigations

Overview The candidate is expected to demonstrate an understanding of Investigations as it relates to data communications in local area and wide area networks, remote access, internet/intranet/extranet configurations. Candidates should be knowledgeable with network equipment such as switches, bridges and routers, as well as networking protocols (e.g., TCP/IP, IPSec), and VPNs.


A. Analyze the Investigative Process

A.1 Preparation and Initiation

A.2 Authority and Objectives

A.3 Evidence Collection

A.4 Evidence Transport

A.5 Evidence Analysis and Examination

A.6 Elements of Crime/Allegation

A.7 Chain of Evidence

A.8 Evidence Reporting and Presentation

B. Analyze Evidence Management

B.1 Evidence Preservation

B.2 Evidence Tracking

B.3 Evidence Access Control

B.4 Evidence Disposition


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C. Analyze Criminal Investigations

C.1 Authority (National/Federal/State/Local/Special) and Limitations

C.2 Violations

C.3 Elements of a Crime

C.4 Exculpatory Evidence

C.5 Burden of Proof

D. Analyze Civil Investigations

D.1 Authority, Privilege and Limitations

D.2 Torts and Delict

D.3 Nature of Litigants

D.4 Burden of Proof

E. Analyze Administrative Investigations

E.1 Authority, Privilege and Limitations

E.2 Nature of Parties

E.3 Burden of Proof

E.4 Liability

F. Analyze Forensic Response to Security Incidents

F.1 Incident Response Steps

F.2 Business Continuity

F.3 Liability

F.4 Potential Criminal or Civil Action


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G. Analyze Electronic Discovery

G.1 Definition of Discovery

G.2 Spoliation

G.3 Scope of Discovery

G.4 Forensic versus Non-Forensic E-Discovery

G.5 E-Discovery Steps

G.6 Liability

H. Analyze Intellectual Property (IP) Investigation

H.1 Types of Intellectual Property (Copyrights, Trademarks, Trade Secrets, Licensing, Patents)

H.2 Investigation Steps

H.3 Potential Criminal or Civil Action

H.4 Liability


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Domain 3: Forensic Science

Overview Forensic Science domain entails applying a broad spectrum of sciences and technologies to investigate and establish facts in relation to criminal or civil law. The evidence collected must satisfy suitability for admission as fact and must be able to persuade based upon proof. Forensic Science is the application of science to law and is ultimately utilized throughout the legal process.

The candidate is expected to have an understanding of the basic principles of the Forensic Sciences. Understand how Forensic Science is used in relation to investigations and law. Have an understanding of how to analyze forensic data and know how to apply Quality Assurance/Control measures throughout the Forensic process.


A. Analyze Fundamental Principles

A.1 Locard’s Principle of Transference

A.2

Inman-Rudin Paradigm (identification, Individualization/Classification, Association and Reconstruction)

A.3 Philosophy of Science (e.g., Verification and Falsifiability)

A.4 Scientific Method (e.g., Theory, Hypotheses and Experiments)

A.5

Characteristics of Forensic Science (e.g., Constrained by Law, Argumentation Requirements, Documentation Requirements)

A.6 Peer Review

B. Analyze Forensic Methods

B.1 Identification

B.2 Individualization/Classification

B.3 Association

B.4 Reconstruction


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B. 5

Forensic Examinations/Investigations are Designed to Address one or more of the above (Inman-Rudin Questions)

C. Analyze Forensic Analysis and Examination Planning

C.1 Documentation and Case Notes

C.2 Examination/Investigation Goals

C.3 Hypothesis Formulation/Criteria

C.4 Experimental Design and Tool Selection

C.5 Examination Plan Execution

C.6 Results Review and Evaluation

C.7 Conclusions and Opinions Formulation

D. Evaluate Report Writing and Presentation

D.1 Structured Report Format

D.2 Incorporation of Examination Results in the Report

D.3 Clarity and Scientific Accuracy

D.4

Distinction between Conclusions and Opinions (e.g., Conclusions supported by Facts; Opinions supported by Science and Experience)

D.5 Report Types and their Components

D.6 Report/Presentation appropriate to the Audience and Venue

E. Analyze Quality Assurance, Control, Management and Accreditation Procedures

E.1 Quality Management System/Plan

E.2 Quality Assurance (e.g., SOPs, Tool Calibration and Validation)


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E.3

Quality Control (e.g., Peer Reviews, Administrative Reviews, Program Reviews)

E.4

Investigator/Examiner Certification and Licensing (e.g., Professional Certifications, Vendor Certifications, Organizational Certifications)

E.5

Accreditation (e.g., Laboratory, Unit, Organization; e.g., ISO, ASCLD/LAB)


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Domain 4: Digital Forensics

Overview Digital Forensics domain refers to the collection of any digital evidence which can be defined as data stored or transmitted via electronic means. This process will ultimately establish the timeline of events of what occurred and will be utilized during the legal process within the court system.

The candidate needs to show a level of competence in Media and File System structures. Understand the different types of system memory. The CCFP candidate needs to also understand Network Protocols, Operating Systems, Virtualization, and Mobile Devices.


A. Analyze Media and File System Forensics

A.1 Locations where Evidence may Reside

A.2 Storage Media (e.g., Flash Memory, Cards, CDs/DVDs, Drives, Disk Images)

A.3 Hardware/Firmware/Interfaces

A.4 Partitioning and Disk Geometry (e.g., MBR, RAID)

A.5 File Systems (e.g., NTFS, FAT)

A.6 File Metadata (e.g., Size, Date, Time)

A.7 Encrypted Drives

A.8 Corrupted/Damaged Media

A.9 Media/File System Forensic Process Steps

B. Analyze Computer and Operating Systems Forensics

B.1 RAM/CMOS/Volatile Memory (e.g., Live Forensics)

B.2 Configuration/Control/Registry/Device Drivers


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B.3 Operating Systems (e.g., Windows, Linux, Mac, Android, iOS)

B.4 Other Devices (e.g., Printers, Scanners, Fax Machines)

B.5 Computer/OS Forensic Process Steps

C. Analyze Network Forensics

C.1 Types of Networks, Protocols, Operating Systems and Architectures (e.g., TCP/IP, Wireless, Telecommunications, SANs)

C.2 Network Hardware/Devices (e.g., Routers, Switches, Firewalls, IDS/IPS, NICs, Servers, Clients, Honeynets)

C.3 P2P Networks and Proxies

C.4 Network Shares

C.5 Network Services

C.6 Log Files

C.7 Network Forensic Process Steps

D. Apply Mobile Device Forensics

D.1 Types of Data

D.2 Locations where Data Resides

D.3 Mobile Device Hardware and Architectures

D.4 Mobile Device Operating Systems (e.g., iOS, Android)

D.5 Non-Invasive versus Invasive Forensics

D.6 Mobile Device Forensic Process Steps


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E. Understand Embedded Device Forensics

E.1 Types of Embedded Devices (e.g., GPS Devices, Plug Computers, Gaming Devices, Credit Card Skimmers)

E.2 Types of Data

E.3 Locations where Data Resides

F. Apply Multimedia and Content Forensics

F.1 Types of Multimedia (e.g., images, audio, video)

F.2 Types of Application Metadata

F.3 Locations where Evidence may Reside (e.g., Headers, Steganographic/Embedded Data)

F.4 Forensic Process Steps

G. Apply Virtual System Forensics

G.1 Types of Virtual Systems

G.2 Virtual System Architectures

G.3 Locations where Evidence may Reside

G.4 Forensic Process Steps

H. Analyze Forensic Techniques and Tools

H.1 Live Forensics

H.2 Data Recovery

H.3 Password Recovery

H.4 File Carving

H.5 Metadata Carving

H.6 Known File Filtering


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H.7 String and Keyword Searching

H.8 Header Analysis

H.9 Timeline Analysis

H.10 Graphical Image Analysis

H.11 Event Correlation

H.12 Cryptanalysis/Steganalysis

H.13 Sandboxing

H.14 Network Sniffing

H.15 Network Traffic Analysis

H.16 Network Path Analysis

H.17 Data Mining

H.18 Evidence Visualization

I. Understand Anti-Forensic Techniques and Tools

I.1 Hiding Techniques and Tools (e.g., Encryption, Steganography, Packing,

Tunneling/Onion Routing)

I.2 Destruction Techniques and Tools (e.g., Wiping, Overwriting, Corruption, Degaussing)

I.3 Protection/Logging Disabling

I.4 Spoofing (e.g., Address Spoofing, Application and Data Spoofing)


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Domain 5: Application Forensics

Overview The Application Forensics domain addresses the Forensics complexities of the many application types that a CCFP candidate may encounter during a forensic investigation. It is important for the CCFP candidate to have a sound understanding of these application types in order to support the digital collection of evidence.

The candidate should understand key areas within the application realm to include but not limited to Databases, Email, Peer to Peer Applications, and Malware.


A. Apply Software Forensics

A.1

File Formats

A.2

Internal File Metadata

A.3 Traces/Remnants and Application Debris (e.g., Registry Entries, Temporary Files, Spool Files, Page files)

A.4 Software Analysis (e.g., Hashes, Signatures, Patterns, Code Comparison Techniques)

B. Analyze Web, Email and Messaging Forensics

B.1

Web Forensics (e.g., IP Addresses, Protocols, Log Analysis, Scripting, Backend Applications, Server-Side, Client-Side)

B.2

Email Forensics (e.g., Sender/Receiver Attribution, Protocols, Headers, Types, Content, Attachments, Storage Formats, Signed Email, Encryption, Email Tracing, Log Files, Server-Side, Client-Side)

B.3 Messaging Forensics (e.g., Sender/Receiver Attribution, Protocols, Formats, Architectures, Content, Log Files, Server-Side, Client-Side)


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C. Understand Database Forensics

C.1

Database Models (e.g., Hierarchical, Network, Relational, Object-Oriented, Hybrid)

C.2

Database Systems (e.g., Oracle, MySQL, MSSQL, SQLite, PostgreSQL, PList, MS Access, Embedded Databases, Ad hoc Database Structures)

C.3

Log Analysis

C.4

Record Carving

C.5 Database Reconstruction

D. Understand Malware Forensics

D.1

Malware Types (e.g., Viruses, Worms, Trojans, Botnets, Rootkits, Logic Bombs, Advanced Persistent Threat)

D.2

Malware Behavior

D.3 Malware Impact on Investigations

D.4

Malware Analysis Techniques (e.g., Static Analysis and Dynamic Analysis)


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Domain 6: Hybrid and Emerging Technologies

Overview The Hybrid and Emerging Technologies domain contains the ever evolving technologies that the CCFP candidate is expected to have a sound understanding of, i.e. Cloud Computing, Social Networks, and Industrial Control Systems.

Hybrid and Emerging Technologies covers the practice of applying a comprehensive and rigorous method for collecting evidence in support of an investigation. These Emerging Technologies presents new challenges to the field of forensics. It is imperative that the CCFP candidate understands these developing technologies in order to support the forensics process.


A. Understand Cloud Forensics

A.1 Types of Cloud Architectures (IaaS, PaaS, SaaS)

A.2 Types of Clouds (Public, Private, Hybrid, Community)

A.3 Where the Evidence may Reside

A.4 Service Level Agreements

A.5 Jurisdictional Issues

B. Understand Social Networks

B.1 Types/Applications of Social Networks

B.2 Where the Evidence may Reside

B.3 Terms of Service

B.4 Jurisdictional Issues


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C. Understand the Big Data Paradigm

C.1 Concept of Big Data

C.2 Forensic Applications and Implications

D. Understand Control Systems

D.1

Concept of Control Systems (e.g., SCADA, DCS, Server, Historian, PLC, RTU, IED)

D.2 Where the Evidence may Reside

D.3 Forensic Implications

E. Understand Critical Infrastructure

E.1 Concept of Critical Infrastructure

E.2 Forensic Implications

F. Understand Online Gaming and Virtual/Augmented Reality

F.1 Concepts

F.2 Forensic Implications


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REFERENCES This reference list is NOT intended to be an all-inclusive collection representing the CCFP® Core Body of Knowledge (CBK®). Its purpose is to provide candidates a starting point for their studies in domains which need supplementary learning in order to complement their associated level of work and academic experience. Candidates may also consider other references, which are not on this list but adequately cover domain content. Note: (ISC)2 does not endorse any particular text or author and does not imply that any or all references be acquired or consulted. (ISC)2 does not imply nor guarantee that the study of these references will result in an examination pass.

Supplementary Reference Digital Forensics with Open Source Tools. Syngress. Altheide, C., Carvey, H. (2011)

File System Forensic Analysis (2nd ed.). Addison-Wesley Professional.

Carrier, B. (2005).

Computer Forensics: Incident Response Essentials (1st ed.). Addison-Wesley Professional.

MA, E. C. B., Kruse II, W., Heiser, J., (2001)

Digital Evidence and Computer Crime, Third Edition. Academic Press. Casey, E. (2011)

Guide to Computer Forensics and Investigations (4th ed.). Course Technology.

McClure, S., Scambray, J., & Kurtz, G. , Nelson, B., Phillips, A., Steuart, C. (2009)

Hacking Exposed 7: Network Security Secrets & Solutions, Seventh Edition (7th ed.). McGraw-Hill Osborne Media., McClure, S., Scambray, J., & Kurtz, G. (2012),

The Basics of Digital Forensics. Sammons, J. Syngress, Sammons, J., (2012)

A Guide to Forensic Testimony: The Art and Practice of Presenting Testimony as an Expert Technical Witness. Addison-Wesley Professional. Smith, F., Bace, R. (2002)

Handbook of Digital Forensics and Investigation. Academic Press. Casey, E. (2009)

SQL Server Forensic Analysis. Addison-Wesley Professional. Fowler, K. (2008)

Computer Evidence: Collection and Preservation, Second Edition. Course Technology PTR. Brown, C. (2009)


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Clifford, Ralph D., Cybercrime: The Investigation, Prosecution and Defense of a Computer-Related Crime. Ralph D. Clifford, CYBERCRIME: THE INVESTIGATION, PROSECUTION AND DEFENSE OF A COMPUTER-RELATED CRIME, Carolina Academic Press, (2011). Available at SSRN: http://ssrn.com/abstract=287574

Malware Forensics: Investigating and Analyzing Malicious Code. Syngress. Malin, C., Eoghan, C., Aquilina, J. (2008)

Digital Forensics for Legal Professionals. Syngress. Daniel, L., Daniel, L. (2011)

Cisco Router and Switch Forensics: Investigating and Analyzing Malicious Network Activity. Syngress. Liu, D. (2009)

Cyber Crime Investigations. Syngress. Reyes, A., Brittson, R., O’Shea, K., Steele, J. (2007)

Android Forensics: Investigation, Analysis, and Mobile Security for Google Android. Syngress. Hoog, A. (2011)

iPhone and iOS Forensics. Syngress. Hoog, A., Strzempka, K. (2011)

Virtualization and Forensics A Digital Forensic Investigator’s Guide to Virtual Environments. Syngress. Barrett, D., Kipper, G. (2010)

Digital Triage Forensics: Processing the Digital Crime Scene. Syngress. Pearson, S. (2010)

System Forensics, Investigation, and Response. Jones & Bartlett Learning. Vacca, J., Rudolph, K. (2010)

Scientific Working Group on Digital Evidence. https://www.swgde.org/documents/Current%20Documents

Incident Response & Computer Forensics, Second Edition. McGraw-Hill Osborne Media. Mandia, K., Prosise, C., Pepe, M (2003)

Searching and Seizing Computers and Obtaining Electronic Evidence in Criminal Investigations. U.S. Justice Department. http://www.justice.gov/criminal/cybercrime/docs/ssmanual2009.pdf

Investigations Involving the Internet and Computer Networks. U.S. Department of Justice. NIJ Special Report. https://www.ncjrs.gov/pdffiles1/nij/210798.pdf

Forensic Examination of Digital Evidence: A Guide for Law Enforcement. U.S. Department of Justice. NIJ Special Report. https://www.ncjrs.gov/pdffiles1/nij/199408.pdf

NIST SP 800-86 Guide to Integrating Forensic Techniques into Incident Response. http://csrc.nist.gov/publications/nistpubs/800-86/SP800-86.pdf

https://www.swgde.org/documents/Current%20Documents

http://www.justice.gov/criminal/cybercrime/docs/ssmanual2009.pdf

https://www.ncjrs.gov/pdffiles1/nij/210798.pdf

https://www.ncjrs.gov/pdffiles1/nij/199408.pdf

http://csrc.nist.gov/publications/nistpubs/800-86/SP800-86.pdf


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SAMPLE EXAM QUESTION

A Cyber Forensic Analyst is collecting evidence for possible use in a criminal case against a former employee. The organization has a Virtual Desktop Infrastructure implemented. The Analyst must collect all necessary evidence to support the investigation. The Analyst understands that he or she must maintain and protect the chain of custody. Next of importance to the Analyst is the actual Data Acquisition.

1. With virtualization, the Analyst needs to acquire which of the following to support the investigation?

(A) The virtual disk, memory files, and metadata files.

(B) The image of the Operating System.

(C) Perform a log collection on the suspected system.

(D) A MD5 hash of the Operating System.

Answer – A


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GENERAL EXAMINATION INFORMATION

Computer Based Testing (CBT) Registering for the Exam

Process for Registration Overview

This section describes procedures for candidates registering to sit for a Computer Based Test (CBT). The test is administered at Pearson VUE Testing centers in the US, Canada, and other parts of the world.

1. Go to www.pearsonvue.com/isc2 to register for a test appointment. 2. Select the most convenient test center 3. Select an appointment time. 4. Pay for your exam appointment. 5. Receive confirmation from Pearson VUE with the appointment details, test center

location and other relevant instructions, if any.

Please note that your registration information will be transferred to (ISC)² and all communication about the testing process from (ISC)² and Pearson VUE will be sent to you via email.

Fees

Please visit the (ISC)² website https://www.isc2.org/certification-register-now.aspx for the most current examination registration fees.

U.S. Government Veteran’s Administration G.I. Bill

The U.S. Department of Veterans Affairs has approved reimbursement to veterans under the G.I. Bill for the cost of the Certified Information System Security Professional (CISSP), the CISSP Concentrations (ISSAP, ISSEP, ISSMP), the Certification and Accreditation Professional (CAP), and the System Security Certified Practitioner (SSCP) examinations. Please refer to the U.S. Department of Veterans Affairs Website at www.va.gov for more details.

http://www.pearsonvue.com/isc2

https://www.isc2.org/certification-register-now.aspx


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CBT Demonstration

Candidates can experience a demonstration and tutorial of the CBT experience on our Pearson VUE web page. The tutorial may be found at

www.pearsonvue.com/isc2. Scheduling a Test Appointment

Process for Registration Overview

Candidates may register for a testing appointment directly with Pearson VUE ( www.pearsonvue.com/isc2 ). Candidates who do not pass the test will be subject to the retake policy and must wait the applicable time before they are allowed to re-sit for the examination.

Exam Appointment

Test centers may fill up quickly because of high volume and previously scheduled special events. Pearson VUE testing centers also serve candidates from other entities; thus waiting to schedule the testing appointment may significantly limit the options for candidate’s desired testing dates at the closest center available.

Scheduling for a Testing Appointment

Candidates may schedule their appointment online at (ISC)² CBT Website located at www.pearsonvue.com/isc2. Candidates will be required to create a Pearson VUE account in order to complete registration. Candidates profile will be transferred to (ISC)² and becomes part of the candidate’s permanent record. Candidates will be able to locate test centers and select from a choice of available examination appointment times at the Pearson VUE website.

Candidates may also register over the telephone with a CBT registration specialist. Please refer to ‘Contact Information’ for local telephone numbers for your region.

http://www.pearsonvue.com/isc2/


http://www6.pearsonvue.com/isc2/


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Rescheduling or Cancellation of a Testing Appointment

If you wish to reschedule or cancel your exam appointment, you must contact Pearson VUE at least 48 hours before the exam date by contacting Pearson VUE online (www.pearsonvue.com/isc2), OR at least 24 hours prior to exam appointment time by contacting Pearson VUE over the phone. Canceling or rescheduling an exam appointment less than 24 hours via phone notification, or less than 48 hours via online notification is subject to a forfeit of exam fees. Exam fees are also forfeited for no-shows. Please note that, Pearson VUE charges a 50 USD/35 £/40 € fee for reschedules, and 100 USD/70 £/80 € fee for cancellations. Reschedules and cancellations may be done at the (ISC)² CBT Candidate Website (www.pearsonvue.com/isc2) or via telephone. Please refer to ‘Contact Information’ for more information and local telephone numbers for your region.

Late Arrivals or No Shows If the candidate does not arrive within 15 minutes of the scheduled exam starting time, he or she has technically forfeited his or her assigned seat. If the candidate arrives late (after 15 minutes of his/her scheduled appointment), it is up to the discretion of the testing center as to whether or not the candidate may still take the exam. If the test administrator at the testing location is able to accommodate a late arriving candidate, without affecting subsequent candidates’ appointments, he/she will let the candidate to sit for the exam and launch his/her exam. Any/all attempts are made to accommodate candidates who arrive late. However, if the schedule is such that the test center is not able to accommodate a late arrival, the candidate will be turned away and his/her exam fees will be forfeited. If a candidate fails to appear for a testing appointment, the test result will appear in the system as a No-Show and the candidate’s exam fees will be forfeited. Procedure for Requesting Special Accommodations Pearson VUE Professional Centers can accommodate a variety of candidates’ needs, as they are fully compliant with the Americans with Disability Act (ADA), and the equivalent requirements in other countries. Requests for accommodations should be made to (ISC)² in advance of the desired testing appointment. Once (ISC)² grants the accommodations request, the candidate may schedule the testing appointment using Pearson VUE’s special accommodations number. From there, a Pearson VUE coordinator will handle all of the arrangements. PLEASE NOTE: Candidates that request special accommodations should not schedule their appointment online or call the main CBT registration line.


http://www6.pearsonvue.com/isc2/


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What to Bring to the Test Center Proper Identification (ISC)² requires two forms of identification, a primary and a secondary, when checking in for a CBT test appointment at a Pearson VUE Test Center. All candidate identification documents must be valid (not expired) and must be an original document (not a photocopy or a fax). Primary IDs: Must contain a permanently affixed photo of the candidate, along with the candidate’s signature. Secondary IDs: Must have the candidate’s signature.

Accepted Primary ID (photograph and signature, not expired) • Government issued Driver’s License or Identification Card • U.S. Dept of State Drivers License • U.S. Learner’s Permit (card only with photo and signature) • National/State/Country Identification Card • Passport • Passport Cards • Military ID • Military ID for spouses and dependents • Alien Registration Card (Green Card, Permanent Resident Visa) • Government Issued local language ID (plastic card with photo and signature • Employee ID • School ID • Credit Card* (A credit card can be used as a primary form of ID only if it contains both a

photo and a signature and is not expired. Any credit card can be used as a secondary form of ID, as long as it contains a signature and is not expired. This includes major credit cards, such as VISA, MasterCard, American Express and Discover. It also includes department store and gasoline credit cards.

Accepted Secondary ID (contains signature, not expired) • U.S. Social Security Card • Debit/(ATM) Card • Credit Cards • Any form of ID on the primary list


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Name Matching Policy

Candidate’s first and last name on the presented identification document must exactly match the first and last name on the registration record with Pearson VUE. If the name the candidate has registered with does not match the name on the identification document, proof of legal name change must be brought to the test center on the day of the test. The only acceptable forms of legal documentation are marriage licenses, divorce decrees, or court sanctioned legal name change documents. All documents presented at the test center must be original documents. If a mistake is made with a name during the application process, candidates should contact (ISC)² to correct the information well in advance of the actual test date. Name changes cannot be made at the test center or on the day of the exam. Candidates who do not meet the requirements presented in the name matching policy on the day of the test may be subject to forfeiture of testing fees and asked to leave the testing center. Non Disclosure Prior to starting the exam, all candidates are presented with (ISC)² non-disclosure agreement (NDA), and are required in the computer to accept the agreement prior to being presented with exam questions. If the NDA is not accepted by the candidate, or refused to accept within the time allotted, the exam will end, and the candidate will be asked to leave the test center. No refund of exam fees will be given. For this reason, all candidates are strongly encouraged to review the non-disclosure agreement prior to scheduling for, or taking the exam.

The agreement is located at www.pearsonvue.com/isc2/isc2_nda.pdf. Day of the Exam

Check-In Process Plan to arrive at the Pearson VUE testing center at least 30 minutes before the scheduled testing time. If you arrive more than 15 minutes late to your scheduled appointment, you may lose your examination appointment. For checking-in:

• You will be required to present two acceptable forms of identification. • You will be asked to provide your signature, submit to a palm vein scan, and have

your photograph taken. Hats, scarves and coats may not be worn in the testing room, or while your photograph is being taken.

• You will be required to leave your personal belongings outside the testing room. Secure storage will be provided. Storage space is small, so candidates should plan appropriately. Pearson Professional Centers assume no responsibility for candidates’ personal belongings.

• The Test Administrator (TA) will give you a short orientation, and then will escort you to a computer terminal. You must remain in your seat during the examination, except

http://www.pearsonvue.com/isc2/isc2_nda.pdf


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when authorized to leave by test center staff. You may not change your computer terminal unless a TA directs you to do so.

Raise your hand to notify the TA if you

• believe you have a problem with your computer. • need to change note boards. • need to take a break. • need the administrator for any reason.

Breaks You will have up to six hours to complete the CISSP, up to four hours to complete the CSSLP and CCFP and up to three hours to complete the following examinations:

• SSCP • CAP • ISSAP • ISSEP • ISSMP

Total examination time includes any unscheduled breaks you may take. All breaks count against your testing time. You must leave the testing room during your break, but you may not leave the building or access any personal belongings unless absolutely necessary (e.g. for retrieving medication). Additionally, when you take a break, you will be required to submit to a palm vein scan before and after your break. Technical Issues On rare occasions, technical problems may require rescheduling of a candidate’s examination. If circumstances arise causing you to wait more than 30 minutes after your scheduled appointment time, or a restart delay lasts longer than 30 minutes, you will be given the choice of continuing to wait, or rescheduling your appointment without an additional fee.

• If you choose to wait, but later change your mind at any time prior to beginning or restarting the examination, you will be allowed to take exam at a later date, at no additional cost.

• If you choose not to reschedule, but rather test after a delay, you will have no further recourse, and your test results will be considered valid.

• If you choose to reschedule your appointment, or the problem causing the delay cannot be resolved, you will be allowed to test at a later date at no additional charge. Every attempt will be made to contact candidates if technical problems are identified prior to a scheduled appointment.


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Testing Environment Pearson Professional Centers administer many types of examinations including some that require written responses (essay-type). Pearson Professional Centers have no control over typing noises made by candidates sitting next to you while writing their examination. Typing noise is considered a normal part of the computerized testing environment, just as the noise of turning pages is a normal part of the paper-and pencil testing environment. Earplugs are available upon request.

When the Exam is Finished After you have finished the examination, raise your hand to summon the TA. The TA will collect and inventory all note boards. The TA will dismiss you when all requirements are fulfilled. If you believe there was an irregularity in the administration of your test, or the associated test conditions adversely affected the outcome of your examination, you should notify the TA before you leave the test center.

Results Reporting Candidates will receive their unofficial test result at the test center. The results will be handed out by the Test Administrator during the checkout process. (ISC)² will then follow up with an official result via email. In some instances, real time results may not be available. A comprehensive statistical and psychometric analysis of the score data is conducted during every testing cycle before scores are released. A minimum number of candidates are required to take the exam before this analysis can be completed. Depending upon the volume of test takers for a given cycle, there may be occasions when scores are delayed for approximately 4-6 weeks in order to complete this critical process. Results WILL NOT be released over the phone. They will be sent via email from (ISC)² as soon as the scores are finalized. If you have any questions regarding this policy, you should contact (ISC)² prior to your examination.

Retake Policy Test takers who do not pass the exam the first time will be able to retest after 30 days. Test takers that fail a second time will need to wait 90 days prior to sitting for the exam again. In the unfortunate event that a candidate fails a third time, the next available time to sit for the exam will be 180 days after the most recent exam attempt. Candidates are eligible to sit for (ISC)² exams a maximum of 3 times within a calendar year.


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Recertification by Examination

Candidates and members may recertify by examination for the following reasons ONLY;

• The candidate has become decertified due to reaching the expiration of the time limit for endorsement.

• The member has become decertified for not meeting the number of required continuing professional education credits.

Logo Usage Guidelines

(ISC)² is a non-profit membership organization identified as the leader in certifying individuals in information security.

Candidates who successfully complete any of the (ISC)² certification requirements may use the appropriate Certification Mark or the Collective Mark, where appropriate, and the logo containing the Certification Mark or the Collective Mark, where appropriate (the “Logo”) to identify themselves as having demonstrated the professional experience and requisite knowledge in the realm of information system security. Please visit the following link (URL) for more information on logo use:

https://www.isc2.org/uploadedfiles/(ISC)2_Public_Content/Legal _and _Policies/LogoGuidleines.pdf

Any questions?

(ISC)2

Candidate Services 311 Park Place Blvd, Suite 400 Clearwater, FL 33759 Phone: 1.866.331.ISC2 (4722) in the United States 1.727.785.0189 all others Fax: 1.727.683.0785

https://www.isc2.org/uploadedfiles/(ISC)2_Public_Content/Legal%20_and%20_Policies/LogoGuidleines.pdf


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Effective Date: September 2013 - Methodist University · SAMPLE EXAM QUESTION ... CCFP candidates...

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