Effective Business Communications
4
19 & 20 July 2010, Sheraton Hotel, Karachi 21 & 22 July 2010, Pearl Continental Hotel, Lahore 9:00 am - 5:00 pm Key Benefits Present to audiences with confidence and conviction Strengthen your written communication skills in emails, proposals and reports Chair and facilitate productive meetings that deliver successful results Influence and negotiate to maximum effect for the benefit of your business Enhance your working relationships Inspire and influence your teams, peers and clients with logical and motivatinal communication Project confidence through the way you communicate ✓ ✓ ✓ ✓ ✓ ✓ ✓ Tel: +92-21-34534261, +92-21-34536315, +92-21-34520093 Fax: 021-34520708, E-mail: [email protected], [email protected] www.octara.com For Registration: An interactive training course to improve your total business communication skills Effective Business Communications Book 2 seats & SAVE PKR 8,000 Karen S. Allawala Over 3 decades of corporate experience as a professional speaker A revolutionist & renowned specialist in all areas of business communications A double major in education from Wayne State University, Michigan Associate of Women’s Community Correctional Centre, USA Associate of Women’s Leadership Development, USA Course Facilitator
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Transcript of Effective Business Communications
19 & 20 July 2010, Sheraton Hotel, Karachi21 & 22 July 2010, Pearl Continental Hotel, Lahore9:00 am - 5:00 pm
Key Benefits
Present to audiences with confidence and convictionStrengthen your written communication skills in emails,proposals and reportsChair and facilitate productive meetings that deliversuccessful resultsInfluence and negotiate to maximum effect for thebenefit of your businessEnhance your working relationshipsInspire and influence your teams, peers and clients withlogical and motivatinal communicationProject confidence through the way you communicate
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Tel: +92-21-34534261, +92-21-34536315, +92-21-34520093Fax: 021-34520708, E-mail: [email protected], [email protected]
www.octara.com
For Registration:
An interactive training course to improveyour total business communication skills
EffectiveBusinessCommunications
Book 2 seats & SAVE PKR 8,000
Karen S. Allawala
Over 3 decades ofcorporate experience as a
professional speaker
A revolutionist & renownedspecialist in all areas of
business communications
A double major in educationfrom Wayne State University,
Michigan
Associate of Women’sCommunity Correctional Centre,
USA
Associate of Women’sLeadership Development, USA
Course Facilitator
05%
25%
25%
20%
15%
10%
Training Methodology
Games
Role-plays
Classroom Simulation
Group Discussion
Exercises
Lectures
19 & 20 July 2010, Sheraton Hotel, Karachi21 & 22 July 2010, Pearl Continental Hotel, Lahore
EffectiveBusinessCommunicationsCourse Overview:In today's competitive business world anddifficult economy, lucid, effective communicationis more essential than ever before. It is thefoundation on which companies and careers arebuilt for lasting success. Whether it's a face-to-face conversation or a professionally writtene-mail exchange, a meaningful messageestablishes a connection that leaves a powerfulimpression. There’s a need for every organizationto periodically take stock of standards they havereached in the key fields of personal andinterpersonal effectiveness.
This 2 day multi-core module is designed tocover all aspects of business communicationwhich will help you to develop and engage ina responsive communication style, which willgive positive results for you and yourorganization. You will walk away with newcommunication skills that will enable you tospeak and write with confidence.
Who should attend?The course is well suited for professionalsthroughout management cadre, who alreadyhave a good english speaking and writingbackground, looking to further develop effectivebusiness communication skills that logicallystructure them to inspire, motivate and influencetheir teams, clients and peers.
'Thank you for assisting our team in comingup with great solutions on how to address 'pre-empting
problems and coming up with solutions' in ourpresentation to our Senior Management staff'
Philip Morris International
'Karen your formula for writing memos hasreduced my writing time by over 75%'
Marcio, IT, Brazil
What delegates have said aboutKaren’s previous courses:
Karen S. AllawalaCourse Facilitator
Karen Allawala began her training 30 years agoin USA speaking from different podiumsadvocating the importance of soft skills trainingin the work place. Her innovative ways ofcommunicating with participants and engaging
them to learn new ways to think, continue to have superbresults.
Throughout her early public speaking and coaching career,Karen managed her own direct mail company. She has alsospoken on various radio talk shows. Her corporate clients inUSA included; Continental Airlines, Allied Memorial Bank,Williamsburg Bank, Houston Light and Power Co., and TexasInstruments, WCCC - Womens Community Correctional Center.
Karen specializes in areas of Business Communications,Presentation Skills, Interviewing Skills, High-Powered Sales,Leadership, Managerial Skills, Mediation, Psychometric Testing,Work Life Balance, Social Etiquette, Scenario Planning, TeamBuilding, and Motivation. While living and travelling in South-East Asia, Karen introduced a new formula to assure clarityand focus in business communication. This method triggeredgeneral acceptability in Asian corporate circles especially inthe rapidly growing telecommunication and financial servicesindustries. She developed a unique business communicationprogram that revolutionized the way people communicate inbusiness environments.
Karen travels between Pakistan and Hawaii, where she presentlylives. She is actively associated with the Women’s CommunityCorrectional Center, (WCCC), in Hawaii. She continues toconduct one on one coaching at the WCCC to help the womento self regulate and gain control of their lives.
Karen holds a double major in education from Wayne StateUniversity, Michigan, USA.
Karen has trained partcipants from:
Effective Business CommunicationsDay TWO
Deliverables: Participants will be able to:
Resolve differences and handle conflictsLearn to successfully negotiate what you want from a dealDeal with difficult negotiatorsCreate a strong negotiating positionManage issues of gender and cultureBecome better leaders and team-buildersAvoid feeling disappointedConduct negotiations with confidence
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Deliverables: Participants will be able to:
Know how to prepare for a meeting, from informationsent out prior to a meeting, note-taking andfollow - up after a meetingIdentify if they are a builder, blocker or maintainerin a meetingKnow how to create a willingness for all the silent speakersso that they can safely contribute to the discussionsKnow how to keep people focused on the topic at handKnow how to facilitate and process a meeting
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Module - 3: Negotiating, Influencing, Persuading
Objectives:
Learn crucial language skills that breaks down barriersto oppositionPractice consensus building with a diversity of opinionsPractice connecting with the needs and understanding thefeelings of a person before you correct themLearn how to qualify and clarify another person’s responseUnderstand the real meaning of a win/win situationRemain open to different cultures and indoctrinationsWork through road blocks that stall negotiationsLearn how to remove interpretation of underlyingmessages that have many meanings
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Module - 4: Chairing & Facilitating MeetingsObjectives:
Understand the 4 styles of meetingsLearn how to develop a valid solution to a problemPractice regulating time to participate
• Each person must have time to participate indecision making activities
Develop patience for diversity of viewpoint• Participants must possess capability to look at a problem
in different ways to avoid patterned thinkingAllow expressiveness
• Participants must feel free to express facts,opinions and feelings
Demonstrate open-mindedness• Participants must come with willingness to
listen to others
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Deliverables: Participants will be able to:
Know how to write objectives for a presentationUnderstand your intent for making a presentationKnow how to inform or influence people whenmaking a presentationKnow the best introductory skillsKnow how to respond to audiences when askedtough questionsKnow how to handle questions at the end of a presentationKnow how to distress before making a presentation
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Deliverables: Participants will be able to:
Have 2 formulas that create an effective introduction,body and conclusion that enables them to write theperfect e-mails, memos, and problem solving lettersSpot missing information in correspondence thatcan slow down responsesIdentify vague words and replace them with specificstatements that give the reader complete clarity on the subject matterWrite with compassion and assertiveness withoutcompromising their intent by creating a clear contentpreview, gaining the readers’ attention and establishingspecific benefits to themWrite concise instructions so that the reader does nothave to guess what action to take once he receivesthe correspondence
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Day ONE
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Module - 2: Presentation SkillsObjectives:
Present topics with clear, concise and effective objectivesProvide opportunities to practice active presentation skillsPresent information with an effective introduction,body, and conclusionPractice distressing before making a presentationParaphrase and get clarity from audiences’ questionsbefore you give a responseWalk a catwalk with confidence and make an introductionOvercome the fear of public speakingMake a clear, concise and persuasive presentationIncrease participants’ confidence when you deliver apresentationAnswer questions assertively and effectively
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Module - 1: Business Writing
Objectives:
Write a short introduction of correspondence thatimmediately tells the reader what your letter is aboutPractice writing objectivesPractice writing a problem solving letter using a6 step formula
• Responding compassionately to a complaint letterHow to write a response letter that represents your organization
• Taking the ‘I’ out of your letterPractice using a formula to write a perfect MemoPractice writing using specific language that gives thereader complete clarity about the subject
• Identify and omitt vague language
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Workshop Investment
Course material, Octara certificate, lunch,refreshments & business networking
PKR 23,999/-per participant
on 2+ nominees
Registration NoteParticipation will be confirmed subject to receiptof payment.
Octara Cancellation PolicyOur Cancellation Policy is activated as soon as the dulyfilled signed & stamped Octara Registration Form is receivedfrom the client. Cancellations made at least 10 workingdays prior to the course will be refunded in full. If a bookingis cancelled 10 to 7 working days before a course, aCancellation Fee of 25% of the course fee is payable. Forcancellations made within 7 working days, no refunds canbe given. Cancellations must be confirmed by letter, faxor email. Substitutions may be made at any time.Notwithstanding the above, delegates may transfer toanother course to be run within 6 months. Variance in thecourse fee will be invoiced or adjusted accordingly.
To receive this flyer by e-mail drop us a line [email protected]
To view reports on our past training workshopsand events logon to www.octara.com
E-mail or Fax your nomination(s) to:E-mail : [email protected]
: [email protected] : 021-34520708, 021-34546639
Send your cheque in favor of“Octara Private Limited” to:Muhammad Imran AnwerOctara Private Limited2/E-37, Block-6, P.E.C.H.S., Karachi.Tel: 021-34534261, 021-34536315, Cell: 0321-2670041
Send us your:Name | Designation | OrganizationMailing Address | Phone, Fax and E-Mail
Registration & Payment Options
SAVE PKR. 4,000 per participant
*Octara reserves the right to change courses,dates, content or method of presentation.
Bring
This workshop can be customized to suit specific needs ofyour organization at significant savings. Please contactMohsin Rahim at [email protected] or call at
0321-2133409 for more details
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Effective Business CommunicationsAn interactive training course to improve your total business communication skills
