Edmund X. PetersInformation Technology Professional Services

4950 Highland Lake Dr. * Atlanta, GA 30349 * 404-483-4516

PROFILEDirector of Technology

Technology Solutions for Business Performance

Accomplished Chief Information and Security Officer (CIO/CISO) with in-depth Security, Project, and Program Management experience. Have demonstrated success managing technology projects, initiating strategic IT processes, and improving business operations. Diversified consulting professional with in-depth expertise in business analysis, security, project portfolio management, and quality assurance. Possesses proven track record of meeting and exceeding goals with focus on driving business results through process improvement. Led the implementation of mobile, web and enterprise applications. Established video on demand utilizing secure USC network equipment.

CORE COMPETENCIES IT Governance Compliance Monitoring Vendor Management Agile/Waterfall

Development Cross Functional Teams

Management Performance Measures

Security/Auditing/PCI Cloud/Storage

Program Management Six Sigma

Team Builder & Leader ITIL v3

Process Improvement Customer Relationship Management

Vendor Management

EDUCATION

M.S. Information Assurance and Security with Distinction 2013 Capella University Minneapolis, MN May 2013

Lockheed Missile & Space Executive Management Engineering Management Sunnyvale, CA 1988

B.S. Electrical Engineering, B.S. Physics Tuskegee University Tuskegee, AL May 1985

CERTIFICATIONS Certified Information Systems Security Professional (CISSP) Certified CISO (CCISO) exam 5/27/16 Certified Information Security Auditor (CISA) Certified Cisco Design Professional (CCDP) Certified Information Security Manager (CISM) Certified Cisco Network Professional (CCNP) Certified Cisco Security Professional (CCSP) ITIL Foundations v3 Project Management Professional (PMP) Certified Business Analyst

SELECTED PROFESSIONAL ACCOMPLISHMENTSEstablished Information Security Governance Board. Created the Information Security Governance Board for the City of Atlanta (CoA) General Fund, Watershed, and Aviation business units to provide standards, process, policies, and governance over all cyber and information technology to provide a foundation for securing CoA resources and ensuring business continuity. Participated on the development of Information Security Management System (ISMS) to set policies and manage risk under the ISO/IEC 27001:2005 guidelines and certification process.

Turned around failing projects. Assessed projects/programs and initiated change implementing projects utilizing water fall and agile processes. Worked across departments/across organizations to develop one team. Migrated mail from Exchange 2010 to Office 365 in the cloud, where over 8000 users were migrated. IMPACT: Reduced cost for hardware (servers) and improved reliability. Implemented ATL One project where over $5 Million dollars of IT equipment was installed to replace

Edmund X. Peters404-483-4516 (cell) expeters@yahoo.com

and refresh failing and end of life City Infrastructure. IMPACT: Reduced outages and service calls and savings on support calls.

Implemented a PMO, Internal Audit Team, and Business Analyst Group. Recognized project understaffed and underfunded. Developed systems to analyze business unit requirements. IMPACT: Enable organization to determine true ROI and manage life cycle for both software and hardware.

Established controls for systems licensing and support. Assessed expenditures and consolidated many contracts to be in line with fiscal cycle. Converted some contracts to be covered under state or GSA. Negotiated better contracts with vendors. IMPACT: Reduced operating budget expenses by 30%.

Enhanced public safety through technology. Initiated training of automotive technology training through technology. Installed CCTV on all transportation vehicles. Monitored actions of the public and organization employees. IMPACT: Reduced incidents of public safety.

Streamlined processes to improve capital project delivery. Evaluated escalating costs and time to multiple vendors. Outsourced GSA and State contracts to small businesses. IMPACT: Completed projects on time and on budget. Decreased costs of capital projects and operating budget.

Earned Technology A Seat At The Table (MARTA, COA). Created an environment where the technology department was seen as value added, and as a partner to all agencies. Simplified processes, created trust between technology and all departments and agencies to include public safety, and business areas

Implemented Mobile Application for Public Safety (MARTA). Implemented mobile applications for the Authority to obtain direct feedback on crimes, suggestions, and customers need via their smartphones or table devices.

Streamlined processes to improve capital project delivery (MARTA, COA). Evaluated escalating costs and time to multiple vendors. Outsourced GSA and State contracts to small businesses. IMPACT: Completed projects on time and on budget. Decreased costs of capital projects and operating budget.

Increased Reporting and Communications (MARTA, COA). Through written communications, presentations, and improved reporting provided as support I was able to ensure all stakeholders as well as users were informed and updated regularly on all issues.

TECHNICAL SKILLS & TRAININGMicrosoft MS365, Cisco Unified Voice & Data networks, PCI Compliance, Enterprise Security, Oracle ERP Implementation Management, Program Management (PMI), Organizational Change, ITIL & Six Sigma, Balance Scorecard, Budgeting/ROI/TCO

PROFESSIONAL EXPERIENCEDeputy Chief Information Officer/PMO Director April 2015 – PresentCity of Atlanta – Atlanta, Georgia Apply customer focused approach to provide infrastructure design based security, reliability, and

integrity of data. Participate in the development of organizations long term and annual business strategy, and

establish and implement a technology roadmap to achieve the business goals. PMO Director for all Infrastructure and Security program projects and initiatives. Oversee the planning and execution of all IT projects in a timely and effective manner.

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Edmund X. Peters404-483-4516 (cell) expeters@yahoo.com

Managed changing security threats and policies so as to lead a managed risk and mitigation approach.

Provide leadership in leading/transforming an organization into a delivery focused/customer centric service model.

Provide experience and knowledge of new computing architectures including cloud services, Big Data, etc.

Chief Information Security Officer July 2014 – April 2015City of Atlanta – Atlanta, GA Performed daily security managerial responsibilities for protecting and supporting the business

applications and resources of the CoA. Establish/Chairman of the Information Security Board to govern and oversee the protection of the

CoA resources. Member/Chairman of the Change Control Board (CAB) committee responsible for the oversight of

changes in the DIT. Created and maintained the policies and procedures that govern the use of technology to protect

the CoA resources and business units. Provided IT strategic planning to facilitate the future growth and security of the CoA technology

infrastructure and resources. Represented the DIT as a member of the Business Continuity, Disaster Recovery, risk

management, IT steering and planning committees. Performed routine network security audits, system scans and penetration testing to identify and

mitigate security vulnerabilities to the CoA. Tested and evaluated the security systems of the CoA IT infrastructure and other communication

systems to ensure the current safeguards can withstand attempts to exploit any vulnerabilities of the establish systems.

Performed routine network security audits, and system scans to meet PCI compliance. Upgraded security systems as new safeguards are identified that are applicable for use in the

City's system structure. Performed incident handling and after action view of the department of technology and special IT

projects as assigned. Coordinated and facilitated activities and commitments with other departments and/or functions

to support the CoA initiatives. Developed and tracked project schedules associated with department of technology to ensure

appropriate security methodology are integrated. Prepared and monitored the departmental budget for securing the infrastructure and applications

to support the CoA business units. Selected, trained, coached, recommended salary increases, administered corrective action and

review performance of the security department employees. Maintained current and best-practice technical knowledge to support rapidly changing

technology.

Network and Security Architect 2006 – 2014Metropolitan Atlanta Rapid Transit Authority (MARTA) – Atlanta, GA Served on the Executive Leadership Team to ensure IT resources functioned effectively and

supported the work of 5,000 users in 58 locations. Led IT department with 250 personnel who worked across functional lines to coordinate the

interplay of tasks between Applications, Operations, Project Management, Quality Assurance/Quality Control, Telephone, CCTV, PCI Compliance upgrade and Fare Collection for a transportation organization operating trains and buses.

Applied customer focused approach to create an end–to–end (E2E) infrastructure and developed evidence based decisions to ensure security, reliability, and integrity of data.

Spearheaded analysis and reshaping of business processes, engaging all stakeholders to define short and long–term goals, adapt IT assets to support organizational workflow, and manage change.

Solidified plans for the fiscal year and formulated projections for Budget Committee approval. Page | 3

Edmund X. Peters404-483-4516 (cell) expeters@yahoo.com

Administered a $15M operating budget and multiple project budgets of $30M annually. Devised and implemented an operational plan that decreased Total Cost of Ownership by 15%. Cultivated strategic relationships between MARTA and its regional partners. Monitored practices and documented performance for a department that consistently passed

inspections in 200+ internal and external audits with minor recommendations to zero issues noted.

Collaborated with managers and HR to assess personnel needs and define job criteria to recruit, screen, interview, hire, train, supervise, and provide mentoring.

Managed 150+ contracts, communicating and monitoring the performance of hardware, software, and human services to maintain quality and ensure compliance with terms of agreements.

Enhanced departmental effectiveness by creating its first Program Management Book of Knowledge to ensure consistency in interpreting and implementing policies and procedures.

Formed a Project Management Group that built a superior record of completing projects on time and on budget through skillfulness in coordinating budgeting, accounting, scope of work, and workflow.

Redesigned the Quality Assurance/Quality Control Program, integrated it into the PMO. Improved internal communications by creating and implementing a Business Analyst Department. Instituted a Security Department which guarded against potential threats entering the network. Formed an Organizational Change Group that applied Best Practices on all project

implementations. Initiated the review and analysis of 52 processes to determine relevancy and value, leading teams

in retaining, improving, or retiring processes to enhance productivity and eliminate redundancies. Designed and implemented an ERP system with Oracle Financial, managing a $92M budget for a

12–month project that was successfully launched with no issues and now serves 5,000 users. Designed and implemented a Dense Wave Division Multiplex Network (DWDM) that has supported

MARTA’s train control system since 2008 and has scalability to support long–term sustainability. Compiled, organized and synthesized data to prepare reports on Key Performance Indicators (KPIs)

and prepared a comprehensive report to brief the new General Manager on emerging issues. Implemented mobile apps to keep the transportation system’s riders apprised of routes,

schedules, and delays relating to regional train and bus services, increasing customer access to information.

Initiated an Internship Program that served a total of 45 students, recruiting and pairing staff with promising college students and high school graduates interested in careers in technology.

Administered a $4.8M operating budget and $14M capital improvement budget annually, approving, prioritizing, timing, and holding accountability for expenditures to attain optimal ROI in serving 60 sites across Metropolitan Atlanta with reliable and secure technological resources.

Met time, budget, and quality serving as Project Manager for more than 23 IT projects annually to continuously improve ability to support organizational needs by embracing technological advances.

Oversaw the implementation and management of MARTA’s first wireless environment and implemented a network security system.

PROFESSIONAL ASSOCIATIONS & HONORSSociety for Information Management of Atlanta (SIM)

Technology Association of Georgia (TAG)PMI Atlanta Chapter

Information Systems Audit and Control Association (ISACA) Atlanta ChapterInformation System Security Certification Consortium, Inc. (ISC)2 Atlanta Chapter

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