Ed Batista, The Art of Self-Coaching @StanfordBiz, Class 4: EMOTION
Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: BEGINNINGS
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Transcript of Ed Batista, Interpersonal Dynamics (aka Touchy Feely) @StanfordBiz, Class 1: BEGINNINGS
Dynamics InterpersonalEd BatistaWinter 2017CLASS 1: BEGINNINGS
Foundational conceptsIntroduce our staff4 exercises in pairsSmall group discussionFinal commentsHere until 5:50pm
Today’s agenda
Photo by Theresa Thompson [link]
Who am I?
Executive coach, GSB Lecturer & alumnusContributor @HarvardBizThe Art of Self-Coachingwww.edbatista.com
Why this coursematters to me…
Impact on my career, marriage & lifeUltimately led me to coaching20+ groups, 250+ students
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I will…Give you my bestWelcome inputEnd on time
What else would be helpful for you?
Workingagreements
WorkingagreementsI ask you to…
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WorkingagreementsI ask you to…Start on time
WorkingI ask you to…Challenge yourself
agreements
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WorkingI ask you to…Minimizedistractions
agreements
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WorkingI ask you to…Respectconfidentiality
agreements
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WorkingI ask you to…Start on timeChallenge yourselfMinimize distractionsRespect confidentiality
Can we all commit to this?
agreements
Learning & stressYerkes-Dodson Law (Harvard
psychologists, 1908)Arousal improves performance up to a pointModest stress = More effective learningToo much stress = No learning
Learning & stress
Stress
Learning
Learning & stressHans Selye, Université de Montréal
Eustress & distress
Learning & stress
Stress
Learning
Eustress Distress
Learning & stress
Stress
Learning
Eustress Distress
Essential to push yourself…
Learning & stress
Stress
Learning
Eustress Distress
…but not past the tipping point
Learning & stress
Stress
Learning
Eustress Distress
Only you know where it is
Learning & stress
Stress
Learning
Eustress Distress
THIS is the goal
Learning & stress
Stress
Learning
Eustress Distress
NOT this
Feedback is…StressfulConfusingUnwelcome
An actual giftNo stressNo confusionAlways welcome
If it’s not a giftIt’s data……on your response to their behavior…& on their response to your behavior
what is it?
If it’s not a giftIt may be directiveStop…Start…Do more…Do less…
what is it?
If it’s not a giftBut it’s not……a commandment…nor do we have a duty to obey
what is it?
It’s not like this…
It’s like this
Photo by Unknown. Concept by Kevin Martin.
A model can help
When you do [X], I feel [Y].
The simplestfeedback model
When you do [X], I feel [Y].
Emotions areattention magnets
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Emotions areattention magnetsDisclosing feelings can be
uncomfortableBut we’re wired to respond to emotionAnd vulnerability can create intimacyComfort with discomfort
Our FacilitatorsThey’re NOT…In charge of the T-groupAny more (or less) responsible for outcomes
Our FacilitatorsThey ARE…In a dual role (also members)In a differentiated role (not always members)
Our FacilitatorsDon HejnaLela DjakovicMark VoorsangerRich KassSue NevilleTuquynh Tran
And a guestBrian Lowery
Reading CoachesGSB-trained Facilitators
Comment on portions of written workPurpose is to support your learning in T-group
Reading CoachesStephanie Stevens
GSB FacilitatorDigital MediaGroup 1 (Half)(Don & Lela)
Reading CoachesSunny Sabbini
GSB FacilitatorTherapist/MediatorGroup 1 (Half)(Don & Lela)
Reading CoachesNorman Tran
GSB FacilitatorProduct DesignGroup 2(Rich & Tuquynh)
Reading CoachesJamila Rufaro
Senior FacilitatorStanford PhDGroup 3(Mark & Sue)
Reading CoachesYou’ll hear from them next week
Your Coach is here to support youI strongly encourage you to engage them
Competencies & challenges
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CompetenciesInterpersonal Dynamics ReaderInterpersonal & group competenciesChallenges in interpersonal learning
& challenges
CompetenciesWe’re all asking ourselves…What skills do I bring?What skills do I lack?Reflect
& challenges
Share withOne skill I’m bringingOne skill I’m lacking
your partner
Safety, trust,
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intimacy
CONTEXT Learning,
Awareness,& Behavioral
Change
Experimentation,Risk-Taking,
& Vulnerability
Safety, Trust, Intimacy
Initial Conditions
Safety, trust,What characterizes a group with these qualities?What behaviors contribute to them?What behaviors detract from them?
intimacy
Safety, trust,Reframe the questions…How do I personally contribute to these qualities?How do I personally detract from them?Reflect
intimacy
Share withHow I tend to create safety, trust & intimacyHow I tend to diminish safety, trust & intimacy
your partner
Safety & stress
Stress
Learning
Eustress Distress
Safety is a necessary condition…
Safety & stress
Stress
Learning
Eustress Distress
…not a final destination
Social identityA core theme in this courseReferenced most weeks & the focus of Week 5
Social identityHalvorson (Getting to “Us”)Positive impact in the workplaceSense of group identity
= Higher morale & productivity
Social identityHenri Tajfel & John TurnerGroup memberships shape individual identityStems from a basic cognitive process
= Tendency to group things together
Social identityBut we exaggerate…1. Differences between groups2. Similarities within groups
= Inevitable stereotypes
Social identityContinuum of social behavior IntergroupInterpersonal
It’s usually both
Photo by Anne Worner [link]
Note….Social identity transcends gender, ethnicity, etc.Categorical relevance is highly subjective
On the cover…Write down the visible
social identitiesthat matter to you
Getting to knowyou (better)
Inside…Write down the invisible ones
Getting to knowyou (better)
What social identities matter most to me?How might they impact me here?
Share withyour partner
Myths & legends
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Add/dropFri Jan 13, 11:59pmWhy might you consider dropping?
deadline
AttendanceEvery class and T-group session is mandatoryUnexcused absences drop grade 1 full levelNo allowances for interviews, recruiting, other classes, weddings, family events or…
February 14
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February 14Details in the Course ManualPlan to hold T-groups as scheduledMay start at 6pm if all 14 members agreeMay move to Wed or Thurs if all 14 members
agree on a 3-hour block before 10:30pmWhy such a strict policy?
February 14
February 14My responsibility as facultyCreate optimal learning conditionsProtect rights of those not going to VegasRemaining in this section is a commitment
to abide by the terms of the Course Manual
Canvas
CanvasEverything is onlineCourse Manual (Required for today)Syllabus (Replicated in weekly modules)Modules (Readings, class notes & assignments)Assignments (Left menu & bottom of home page)Problems? [email protected]
Weekly reading
1 2 3 4 5 6 7 8 9 100
1020304050607080
Assignments
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AssignmentsTwo weekly assignments*Pre-Class: Due Mondays @ NoonPost-Group: Due Thursdays @ NoonAlways check the Readings & Class Notes page
Next stepsSee Week 2 Readings & Class Notes on CanvasWeek 2 Pre-Class Assignment due Mon @ NoonWeek 2 Tues Jan 12, 3pm hereFirst T-group 7-10pm
Dynamics InterpersonalFor more:www.edbatista.com/interpersonal-dynamics.html