Ecommerce Success: Managing Daily Traffic & Peak...

31
Ecommerce Success: Managing Daily Traffic & Peak Spikes Simon Abrahams Rackspace

Transcript of Ecommerce Success: Managing Daily Traffic & Peak...

Page 1: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Ecommerce Success:

Managing Daily Traffic &

Peak Spikes

Simon Abrahams

Rackspace

Page 2: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

KEY TAKE-AWAYS

• Traditional sites can are good for steady traffic, compliance and performance

• Cloud is good for variable traffic

• Hybrid hosting is reliable and flexible which is ideal for ecommerce

Page 3: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Who Is Rackspace?

Page 4: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Chicago

London

Hong Kong

Sydney

Washington

Dallas

GLOBAL PRESENCE

San Antonio

Amsterdam

Zurich

205,000+ CUSTOMERS

98,000+ SERVERS

9 DCs

5,300 RACKERS

60% Fortune100

120+ COUNTRIES

Page 5: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

‣over 1000 Magento deployments hosted worldwide

‣Preferred provider for key Magento Solution Partners such as

Session Digital, Ampersand, Crimson Wing and many more

‣Rackspace-hosted Magento customers include:

OUR MAGENTO CREDENTIALS

Rackspace:

Page 6: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Ecommerce Requirements

for Internet Infrastructure

Page 7: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Security

Page 8: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

‣ SECURITY / COMPLIANCE

‣ RELIABILITY

‣ FLEXIBILITY

‣ VALUE FOR MONEY

WHAT IS THE PROBLEM? Reliability

http://www.flickr.com/photos/82756760@N00/6103373131

Page 9: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

‣ SECURITY / COMPLIANCE

‣ RELIABILITY

‣ FLEXIBILITY

‣ VALUE FOR MONEY

WHAT IS THE PROBLEM? Flexibility

Page 10: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Traditional Approach:

Page 11: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

http://www.flickr.com/photos/mcgraths/3248483447/

Build a Forecast

Page 12: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Invest in Equipment

Page 13: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Invest in People

Page 14: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Manage The Risk…

Page 15: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Manage The Risk…

Page 16: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Problem We’re Solving

Page 17: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Problem We’re Solving

Page 18: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Hybrid Hosting Approach:

Page 19: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

‣ SECURITY

‣ RELIABILITY

‣ FLEXIBILITY

TRADITIONAL SOLUTION

What is Hybrid Hosting?

Page 20: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

HYBRID DEFINITION:

CLOUD + ANYTHING

=

Page 21: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

HYBRID DEFINITION:

CLOUD + ANYTHING

= Reliability Security Performance

Page 22: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

HYBRID DEFINITION:

CLOUD + ANYTHING

= Security Some Flexibility Any Location

Page 23: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

HYBRID DEFINITION:

CLOUD + ANYTHING

= Huge Flexibility Low Risk Pay-per-use

Page 24: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

What This Means For You…

Your Organisation

OWN

RENT

RELIABLE SECURE PERFORMANCE

FLEXIBLE + LOW RISK

MAGENTO ENTERPRISE EDITION

MAGENTO PEAK DEMAND

Page 25: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Customer

Experience

Page 26: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

HOW DOES HYBRID PERFORM?

• Speed to Market:

– New Gant site implemented within 20 weeks – Rackspace cloud servers provisioned on average

within 2min.25, less than 0.5% build failure rate

• Cost:

– Hosting costs reduced by 50%

Page 27: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

THREE MONTHS LATER…

Page load time down 35%

290% increase in conversions

…and Orders Up 340%

Page 28: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

In Conclusion….

Page 29: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

KEY TAKE-AWAYS

• Traditional sites can are good for steady traffic, compliance and performance

• Cloud is good for variable traffic

• Hybrid hosting is reliable and flexible which is ideal for ecommerce

Page 30: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Own the Base & Rent the Spike!

Your Organisation

OWN

RENT

Page 31: Ecommerce Success: Managing Daily Traffic & Peak Spikesinfo2.magento.com/rs/magentoenterprise/images...Peak Spikes Simon Abrahams Rackspace . KEY TAKE-AWAYS •Traditional sites can

Thank You!

[email protected]