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Transcript of ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc. 1 1 Planet Press: Advanced...
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
1
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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Planet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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This is an exciting opportunity for everyone involved.
The benefits go beyond just training and education—collaborate with
your peers and inspire others around you.
educate • collaborate • inspire
WelcomeConnect Conference 2013
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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Planet Press is a powerful tool that provides endless customization to your businesses workflow. This presentation will explore more advanced techniques of enhancing your brand, improving customer-facing document delivery, and optimizing your business flow.
Planet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• DDMS Training Videos: • Objectif Lune Resource Center & Knowledgebase:
http://www.objectiflune.com/
http://www.ecisolutions.com/getplanetpress/vid/default.htm
Videos and Other ResourcesPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• PlanetPress Designer – Enhance document appearance based on conditions
• PlanetPress Configuration– Customize printing and emailing workflows
• Troubleshooting Techniques– Common issues and resolutions
AgendaPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• Sample Data – The raw text file passed from DDMS to Planet
Press– Drives nearly all aspects of Planet Press– Required for troubleshooting, designing, and
creating complex processes
Sample DataPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• Load sample data• True/false basic text conditions– Example: Add 10% off HEW items coupon– Example: Add coupon to last page– Other examples you are using now– Designer vs. Configuration
• Advanced conditions – Red (right-clickable) text– Combine 2 or more basic conditions
• Barcodes/QR
DesignerPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• Load sample data• Basic text conditions• Archive / Email reports and documents for
salespeople (Dedicated print-to-email printers)• Customize email messages/Add additional
attachment flyer • Red (right-clickable) text– System variables, data locations, etc.
• Send to Folder plugin for .TXT files*Great for troubleshooting and designing!
ConfigurationPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• Service Console– Errors: Printers not paused/Cannot get exclusive access to spool
file/etc.• Always follow printer path flow:
TBL Config > TBL Server > Input Printer > PP > Physical Output Printer
• Clear stuck jobs in print spooler– C:\Windows\System32\Spool\Printers
• If hosted - restart VPN• If not hosted
– Restart PP services– Restart PP machine (and DDMS server)
Troubleshooting Printing IssuesPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• Troubleshooting Steps– Add Folder Output to .TXT file on printer process
having the issue– Print / Email the job as normal – Load the sample data into the designer and review
Troubleshooting Display IssuesPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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Planet Press Professional Service Offerings:• RouteTrak Signatures on Invoices• Attach Invoices to Statements• Labels• AP Checks• PDF Archive Workflows
Additional Ideas & IntegrationPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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PlanetPress Designer
PlanetPress Configuration
Troubleshooting Techniques
RecapPlanet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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Don’t forget to turn in your session survey for a chance to win a
$250 gift certificate
Surveys can be turned in at the Conference Registration in the Trinity Foyer or in the
Lab located in the Pegasus Ballroom (both located on the lobby level)
Planet Press: Advanced TechniquesSession Survey
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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Planet Press: Advanced Techniques
ECi Confidential & Proprietary - ©2013 eCommerce Industries, Inc.
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• Support– 800-366-4778– Monday – Friday– 7AM-7PM CST
• Training– 800-959-3367 Option 5– Professional.services@ecisol
utions.com– Virtual Class Training– One on One Training– Onsite Training– New KnowledgeBase is
available!
Customer Service & SupportContact Information
https://support.ecisolutions.com