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Transcript of EC Exploration LinkedIn
![Page 1: EC Exploration LinkedIn](https://reader035.fdocuments.us/reader035/viewer/2022070514/58827c5e1a28ab24788b5a6f/html5/thumbnails/1.jpg)
Inspiring Employee Engagement
An Exploration in Employee Engagement
© 2014
Paul MerrifieldFounder
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Inspiring Employee Engagement
© 2014
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Inspiring Employee Engagement
© 2014
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Inspiring Employee Engagement
Employee engagement is the emotional commitment the employee has to the organization and its goals. This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a pay check, or just for the next promotion, but work on behalf of the organization’s goals
When employees care ~ when they are engaged ~ they use discretionary effort
~ Kevin Kruse; NY Times best selling author & engagement expert
© 2014
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Inspiring Employee Engagement
© 2014
Engage ~ to occupy or attract someone's interest or attention
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Inspiring Employee Engagement
In a world where most factors of production are increasingly standardised, employee engagement is the difference, that makes the difference ~ David McLeod & Nita Clarke; authors of Engage for Success
There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow.
~ Jack Welch; ex CEO of General Electric
© 2014
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Inspiring Employee Engagement
They take responsibility for their own engagement
They know that job security is a myth
They ARE the great customer experience!
They remain highly engaged almost anywhere, any time
© 2014
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Inspiring Employee Engagement
They Connect with IICE!
They Customise!
They Cram!
They Challenge!
They Complete!
They Contribute!
© 2014
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Inspiring Employee Engagement
65% fewer safety & quality incidents
37% lower absenteeism
28% less shrink
25% less staff turnover
21% higher productivity
21% higher profitabilityHigh
Eng
agem
ent =
#1 Strategic Priority ~ Increasing Employee Engagement
© 2014
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Inspiring Employee Engagement
The bad news!
© 2014
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Inspiring Employee Engagement
Satisfaction ≠ Engagement
Happy ≠ Engaged
© 2014
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Inspiring Employee Engagement
“Canadian organizations traditionally have focused largely on employee satisfaction as the predominant factor in determining an employee’s engagement level, and have failed to capture the emotional attachment component that characterizes engaged employees and teams…
… organizations that place a true emphasis on creating a culture of engagement will emerge as industry leaders”
~ Jason Cowles; Gallup Managing Consultant
© 2014
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Inspiring Employee Engagement
Abraham Maslow 1908 ~ 1970
Safe
Belong
Matter
© 2014
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Inspiring Employee Engagement
Do YOU feel emotionally safe at work?
SAFE
© 2014
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Inspiring Employee Engagement
Do YOU feel you belong within your organisation?
Do YOU feel you're moving in the same direction as your organisation?
Do YOU profoundly share the goals of your organisation?
BELONG
© 2014
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Inspiring Employee Engagement
Do you feel that you matter within your organisation?
Do you feel that you're contributing to a greater good?
MATTER
Do you feel that your values are reflected in the work you do?
Do you feel your organisation is admired & respected?
© 2014
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Inspiring Employee Engagement
What do you value most about the experience you’ve had working here?
Relationships“I belonged”
Personal contribution“I mattered”
© 2014
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Inspiring Employee Engagement
No!Yah…
14% Disengaged 70% Not engaged
© 2014
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Inspiring Employee Engagement
YES!!
16% of CanadianEmployees
Discretionary Effort
Emotionally Committed
The National Average!
© 2014
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Inspiring Employee Engagement
1 in 8 employees
CUSTOMERS
CASHFLOW
© 2014
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Inspiring Employee Engagement
You have an Employee Engagement Vision
You have an Engagement Champion
You walk the talk!
© 2014
How do you eliminate the Nombies, transform the Zombies and support the Engaged Employees in your organisation…
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Inspiring Employee Engagement
You promote challenge & you embrace challengeYou train the importance of engagementYou coach to align values and goals
© 2014
You promote imagination & you embrace imagination
How do you eliminate the Nombies, transform the Zombies and support the Engaged Employees in your organisation…
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Inspiring Employee Engagement
“Miracle Day”
© 2014
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Inspiring Employee Engagement
Nobody WANTS to be a Zombie
They WANT to be Engaged!
© 2014
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Inspiring Employee Engagement
Paul [email protected]
250-413-3161
http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx
© 2014