eHealth registration: next steps for General PracticePresenters: Kathy Rainbird & Michelle McClure

March 2013

Getting eHealth ready

• Registering your organisation

• Security requirements (PKI & NASH PKI)

• Accessing the PCEHR

www.sw-medicarelocal.com.au

eHealth: Connecting health care

• Better decisions• Better access to information• Better co-ordination• Better care for individuals

Better health

The Personally Controlled Electronic Health Record (PCEHR)

In July 2012 the Australian Government introduced the personally controlled electronic health record (PCEHR) system

People seeking health care in Australia can now choose to register for an eHealth record

Healthcare organisations that choose to participate will, over time, have access to important health information, helping provide safer, more efficient care for consumers

The tasks for getting eHealth ready depend on how your practice chooses to make use of the eHealth record system

You can:• Use the eHealth record system provider portal,

which provides read-only access to patient’s health information: or

• Use conformant clinical software to view patients’ eHealth records and to upload information to their eHealth records.

Getting eHealth ready

• Registering your organisation

• Security requirements (PKI & NASH PKI)

• Accessing the PCEHR

www.sw-medicarelocal.com.au

Registering your healthcare organisation

Step 1 • Obtain a Healthcare Provider Identifier –

Organisation (HPI-O)

For more information and relevant application forms visit www.medicareaustralia.gov.au/provider/health-identifier

Step 2• Register for eHealth record system

• PCEHR Participation Agreement completed and signed

For more information and to download the relevant Participation Agreement visithttp://www.ehealth.gov.au/internet/ehealth/publishing.nsf/content/providerregistration_participationagreement

Registering your healthcare organisation

Getting eHealth ready

• Registering your organisation

• Security requirements (PKI & NASH PKI)

• Accessing the PCEHR

www.sw-medicarelocal.com.au

Security requirements

Step 1• Ensure you practice has an organisation PKI

• If your practice utilises the Medicare online claiming system you will have an organisation PKI (aka site certificate)

For more information and relevant application form visit www.medicareaustralia.gov.au/provider/health-identifier

Security requirements

Step 2• Organisation PKI is HI Service enabled

• To have it enabled call Department of Human Services HI Service on 1300 361 457

Security requirements

Step 3• Apply for a NASH PKI certificate

• If no HPI-O yet, then write “PENDING” on application form

For more information and relevant application forms visit http://www.medicareaustralia.gov.au/provider/vendors/pki/dhs-ehealth-record-and-nash-pki-certificates.jsp

Getting eHealth ready

• Registering your organisation

• Security requirements (PKI & NASH PKI)

• Accessing the PCEHR

www.sw-medicarelocal.com.au

Accessing the PCEHR

Option 1• Via Clinical Information System (CIS) software

• Install upgraded CIS software• Store HPI-O and HPI-I’s in the CIS• Use the CIS to retrieve and store Individual Healthcare

Identifiers (IHI)• Install you NASH PKI in your CIS

Accessing the PCEHR

Option 2• Via the web Provider Portal (read only)

• Provide a list of individuals who are authorised to access the provider portal on the organisation’s behalf (by calling 1800 723 471 or complete the form via www.ehealth.gov.au)

• Each individual provider needs to apply for a eHealth record Individual PKI certificate.

For more information and relevant application forms visit http://www.medicareaustralia.gov.au/provider/vendors/pki/dhs-ehealth-record-and-nash-pki-certificates.jsp

Getting eHealth ready

• Registering your organisation

• Security requirements (PKI & NASH PKI)

• Accessing the PCEHR

www.sw-medicarelocal.com.au

What will an eHealth record look like?

Where to from here?

• Encouraging patients and healthcare providers to use the eHealth record

• Assisted Registrations

• Meaningful use in practice

Helpdesk Support

ePIP Enquiry Line1800 222 032 (8.30am-5pm, Australian Central Standard Time)pip@humanservices.gov.au

Register for a Seed HPI-O: HI Service Enquiry Line1300 361 457 (8.30am-5pm, Eastern Standard Time) healthcareidentifiers@humanservices.gov.au

Register for a PCEHR: PCEHR Enquiry Line1800 723 471 (8.30am-5pm, Eastern Standard Time) NASH PKI Certificate: eBusiness Service Centre1800 700 199 (option 2) (8.30am-5pm, Eastern Standard Time)