E-GOVERNANCE

E-GOVERNANCE-is the application of information & communication technology which transforms the efficiency , effectiveness & accountability of informational & transactional exchanges ;reducing the costs ; of government (national , municipal & local levels),citizens , agencies , businesses etc. & to empower them through access & use of information.

‘E-Government' -(or Digital Government) is defined as ‘The employment of the Internet and the world-wide-web for delivering government information and services to the citizens.’ 'Electronic Government' essentially refers to ‘The utilization of IT, ICTs, and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector.’

CONCEPT OF E-GOVERNANCE• Complex & Controversial.• No automatic normative connotation.• Involves interaction between Formal institution & civil society.• Elements in society wield power , authority & enact policies &

decisions concerning public life & social upliftment.• Processes & structures guide political & socio-economic

relationships.• Allocation of resources (poor & vulnerable/decision making).

Strengthens the two-way communication channels.• Enables civil society:- 1.get more acquainted with decisions. 2.provide avenues-make informed

choice.• Evolutionary binding of govt. structures & functions with

internet technologies.• GOOD GOVERNANCE. (Participatory & accountable in

characteristic).

AIMS & OBJECTIVES OF E-GOVERNANCE

*Procurement of servers & software to equip computer center with state of the art-technology ;to run & manage network ; database for the users.

*Upgrading the technical skills of the users.*Good governance and government citizen interface (critical exercise).*Creating of comprehensive database on the subjects dealt by the ministry

& making accessible also to the field offices at remote locations (24 hrs).

*Interlinking the functioning of different offices to bring about decision making.

*To free the officials of the ministry from routine & repetitive functions to increase their usefulness & effectiveness.

*Development of public grevience & complaint system.*Development of web enabled applications to achieve the essential goals

of the e-governance. *Developing management information database for personnel working in

the ministry & digitalization of all public domain information.

Features of e-governance

oFacilitate better communications between governments & businesses. eg. E-Procurement facilitates G2G & B2B communications.(ensure complete govt. contracts).

oCreating an open market & stronger economy.

oBusiness & Citizens can obtain information at a faster speed.(24 hrs).

The ministry of innovation & technology of ITALY is implementing e-governance through a model, which is composed of 6 key elements:

SERVICE PROVISION.DIGITAL IDENTIFICATION.ACCESS CHANNELS.SERVICE PROVISION

AGENCIES.COOPERATION.COMMUNICATION

INFRASTRUCTURE.

STAGES OF E-GOVERNANCE

1.Emerging Presence. 2. Enhanced presence. 3. Interactive presence.4. Transactional presence.5. Networked presence.

E-GOVERNANCE MANAGEMENT