Presented to: Presented by:Prof. Ram Kumar Paliwal Rahul KAPOLIYA MBA 1st C

E-Commerce

Introduction E-commerce is the buying and selling of goods

and services, or the transmitting of funds or data, over an electronic network, primarily the internet.

Ecommerce allows consumers to electronically exchange goods and services with no barriers of time or distance.

66% of total population using e-commerce, this statistics is set to rise to 85% over next 5 years.

History 1983 – Internet was introduce to public.

1991 – W.W.W. Was created.

1994 - Netscape releases the Navigator browser. Pizza Hut

offers online ordering on its web page.

1995 – eBay was founded, Amazon made it’s first sale.

1996 – over 40 mil. People have internet access, online sale

surpass $1 bill. Of a year.

1998 – Pay Pal was founded by which people make payment

online.

2000 – Revenue from U.S. Online shopping total over $25 billion.

2001 – 70% of Internet users make online purchasing during festive season.

2003 – Apple launched itunes, the first major digital music store.

2004 – Facebook started selling Advertisements. 2008 – online purches are made on mobile first

time. 2012 – online B2c sale surpass $1trillion.

In India.... In 2002 when ebay started their operations in

India. But till 2007 they hardly faced any competition or even got a big business

In 2007 Flipkart was launched. In the same year, Myntra came into picture with

their model of fashion industry. There were several other companies like Home

shop 18, Infibeam, Lets buy etc. which came into the league.

by 2014 June number of internet users in India was more than 240.2 billion.

India’s eCommerce sector has grown from 3.8billion$ in 2009 to more than 20billion$ by 2014.

India will cross the 100billion$ mark by 2019.

Types

Business-to-Business (B2B) Business-to-Consumer (B2C) Consumer-to-Consumer (C2C) Consumer-to-Business (C2B). Business-to-Administration (B2A) Consumer-to-Administration (C2A)

Business-to-Administration (B2A)

It encompasses all transactions conducted online between companies and public administration. it involves a large amount and a variety of services, particularly in areas such as fiscal, social security, employment, legal documents and registers, etc. These types of services have increased considerably in recent years with investments made in e-government.

Advantages Faster buying/selling procedure, and easy to find

products. Buying/selling 24/7. More reach to customers, there is no theoretical

geographic limitations. Low operational costs and better quality of

services. No need of physical company set-ups. Easy to start and manage a business.

Disadvantages There are many sites which eat up customers’

money. There is no guarantee of product quality. Mechanical failures can cause unpredictable

effects on the total processes. As there is minimum chance of direct customer to

company interactions, customer loyalty is always on a check.

There are many hackers who look for opportunities, and thus an ecommerce site, service, payment gateways, all are always prone to attack.

What % of total population using E-commerce?1. 55%2. 66%3. 77%4. 72%

Ans. 66%

When World Wide Web was created?1. 19882. 19893. 19904. 1991

ans. 1991

Number of internet users in India ?

1. 242.2 billion.2. 240.3 billon3. 241.2 billion4. 240.2 billion

ans. 240.2 billion

ISRO has signed pact with which country’s space agency on satellite launch technology?

1. Germany 2. France 3. United States4. United Kingdom

ans. France