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    PRESENETD BY:

    SHOBHIT MEHROTRA - 178

    KIRTI PRASAD -179

    NIDHI SACHDEVA -180

    SMRITI RASTOGI -233

    SHWETA -240

    HIMANSHU CHAUDHARY -15

    SHAILI -37

    EXPLORING WEBSITES OF BIG BAZAR

    PANTALOONS AND LIFE STYLE

    APPAREL INDUSTRY

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    Contents

    S No. Topic

    1. Big Bazaar

    2. Website Information

    3. Revenue Generation

    4. Pantaloons

    5. Website Information

    6. Revenue Generation

    7. Lifestyle

    8. Website Information9. Revenue Generation

    10. Summary

    11. Challenges Faced by the Apparel Industry

    12. Our Recommendations

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    Big Bazaar

    Big Bazaar is not just another hypermarket.

    It caters to every need of your family.

    Where Big Bazaar scores over other stores is its value for money

    proposition for the Indian customers.

    Big Baazar with over 50 outlets in different parts of India.

    There are variety of product range in Big Bazar.

    Founded in 2001.

    Headquartered at Mumbai.

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    The Website Says

    All aboutthecompaniesinformationfor thecustomers.

    Companys Profile

    Business Profile

    Products Provided

    LatestCollection

    Special Deals

    Corporate Gifting

    Exclusive Privilegestocustomers 5

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    TargetCustomers-

    all age groups.(Men, Women)

    Information content provided-

    Company Information, Lines of Business, brands ,

    latest collection, Offer of the day, Products detail,

    Online shopping, Exclusive Brands, Store Locators,

    Returns Policy.

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    Revenue Generation

    Facility of Online purchase of products

    Cost associated is Shipping Cost, borne by the

    company.

    Credit Cards & Debit Cards

    Benefitsprovidedby thecompany?

    Easy online shopping.

    Special offers.

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    Functions Availableon Site

    Store locator

    Onlinepurchasing

    FeedbacksystemOnlineenquiry

    Quicksearch

    Careers

    Tracking Order

    Personalized Account

    System

    Convenient Payment

    Options

    Fashions

    Site Map

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    Site Design Ratings

    Criteria Ranking(Outof5)

    Clarity 4/5

    Ease of use 4.5/5

    Speed of access 4/5

    Contents Provided 5/5

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    Competitive Advantage

    Freeshippingonmostof

    the apparels.

    Easy onlineshopping.

    15 days returnpolicy

    ononlineshopping.

    Easy cancellationoforders.

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    Large Indian retailer, which is part of the FutureGroup.

    Operates multiple retail formats inboth the value and lifestyle segment

    of the Indian consumer market.

    Headquarters - Mumbai.

    Has over 1,000 stores across 71 cities in India.

    Employs over 30,000 people.

    Country's largest listed retailer by market

    capitalization and revenue13

    PANTALOONS RETAIL INDIA

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    The Website Conveys:-A positive anduseful message aboutthecompany:-

    Companysculture

    Linesofbusiness

    Brands

    Price ranges

    Latestcollection

    Valuesofcompany14

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    Target audience: Youth ( Men, Women and

    Kids) till 45yrs of age.

    Informationcontent Provided :

    Company Information, Lines of Business, brands ,

    latest collection, Offer of the day, Products detail,

    Online shopping.15

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    Functions availableonsite:

    Store locator

    Onlinepurchasing Feedbacksystem

    Onlineenquiry

    Quicksearch

    Freeshipping

    Tracking Order

    PersonalizedAccount System

    Convenient

    PaymentOptions

    Sitemap

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    Revenue Generation

    By providing facility of Online purchase

    Cost associated is Shipping Cost, borne by the

    company

    Benefitsprovidedby thecompany?

    Convenient online shopping,

    Quick and Easy search of products

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    PRIVACY POLICYPrivacy Policy

    Pantaloon Retail (India) Limited (Pantaloon) respects your privacy.

    Consistent with our commitment to providing you satisfying and helpful

    information about us, we have found that collecting Personal Information

    (defined below) through www.pantaloonretail.in (the "Site") and our stores,

    including but not limited to Pantaloons stores, Big Bazaar Stores, Food Bazaarstores, all stores, Fashion Station Stores and Pantaloon Factory Outlets

    (referred to in this Privacy Policy as the "Stores"), helps us better understand

    the products and services most helpful to you.

    Our Privacy Policy describes the types of information we gather online and in

    our Stores and how we use this information.

    By accessing the Site and shopping in our Stores, you agree to be bound bythe Privacy Policy. This Privacy Policy may be updated from time to time.

    Accordingly, you should check the date of this Policy (which appears at the top

    of this page) and review any changes since the last version. If at any time you

    do not agree to the terms of this Privacy Policy, please do not use this Site and

    refrain from purchasing from us.19

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    PRIVACY POLICY(contd)

    UseofInformationCollectedby Us

    Pantaloon may collect two types of information about users:

    "Personal Information" (such as name, email address, mailing address,phone number, credit card number and the items you purchase) and

    "Aggregate Information" (such as information about how many userslog on to our Site on a daily basis or frequency of customer visits toPantaloon Stores).

    We use customer information in an effort to improve your shoppingexperience and to communicate with you about our products, services,promotions and contests. We may also use this information to makeoffers to you, to help us target specific products and services to you,and to help us develop and improve our Site and Stores and tailor ourSite and Stores to your interests.

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    PRIVACY POLICY(contd)

    Aggregate InformationCollected Onlineby www.pantaloonretail.inand at Our Stores

    Aggregate Information is non-personally identifiable/anonymousinformation about you, such as age, gender, types of productspurchased, frequency of Store visits, Site pages you access most

    frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single

    person can be identified by that compiled information. For example,the number of people who shopped at www.pantaloonretail.induring a specific time period or the number of people who shoppedat our Stores who are 25 years of age is Aggregate Information that

    does not personally identify a specific user. Both www.pantaloon.com and our Stores collect Aggregate Information.

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    PRIVACY POLICY(contd)

    Sharing Information with Third Parties

    WWW.pantaloonretail.in does not share, sell or trade with third parties your

    Personal Information gathered online, such as email addresses, Personal

    Information collected as part of an online survey or other specific details

    about you, except with your consent or as described in this Privacy Policy. www.pantaloonretail.in does not contribute to or participate in cooperative

    databases, which give other companies access to such Personal Information.

    The Personal Information and Aggregate Information collected at our Stores

    may be shared with www.pantaloonretail.in as well as reputable third-party

    organizations to contact consumers for marketing and promotional purposes Third party contacts to our customers may be initiated only by postal mail.

    Except as described in this Privacy Policy, our Stores will not share your

    telephone number or e-mail address. In addition, in the event that you apply

    for a credit card account, our Stores may share the Personal Information we

    have collected with credit card companies and credit agencies.22

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    Site Design

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    Criteria Ranking(Outof5)

    Clarity 3/5

    Ease of use 4/5

    Speed of access 4/5

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    Competitive Advantage:

    By providing anonlineshoppingexperience

    which othersdon'tprovidesuch as Globus.

    Freeshippingonmostofthe apparels whereasin

    shoppersstop above1000 Rsonly such afacility is available.

    7days returnpolicy on

    onlineshopping.24

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    Lifestyle International (P) Ltd

    Recognized amongst leading retail companies in the country. It is a

    part of the prestigious USD 3.2 billion Landmark Group (Dubai).

    Positioned as a trendy, young, colorful and vibrant store.

    The Group currently operates over 900 stores.

    Encompassing a retail presence of over 13.4 million square feet.

    Across 15 countries and employs around 31,000 employees world

    over.

    The lifestyle in India started to operate its first outlet in Chennai in

    1999.

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    The Website SaysAll aboutthecompaniesinformationfor thecustomers.

    Companys Trends

    Business Trends

    Brands Provided

    LatestCollection

    ValuesofCompany

    GiftVouchers

    Exclusive Privileges 27

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    TargetCustomers-all age customers from tiny toddlers to old age.

    (Men, Women)

    Information content provided-

    Company Information, Lines of Business, brands ,

    latest collection, Offer of the day, Products detail,Online shopping, Exclusive Brands, Store Locators.

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    Revenue Generation

    Facility of Online purchase

    Credit Cards & Debit Cards

    Benefitsprovidedby thecompany?

    Convenient online shopping.

    Products search made easy and

    convenient.

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    Site Design Ratings

    Criteria Ranking(Outof5)

    Clarity 3.5/5

    Ease of use 4/5

    Speed of access 4.5/5

    Contents Provided 5/5

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    Competitive Advantage:

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    Competitive Advantage

    Onlineshopping

    experience.

    Freeshippingonmost

    ofthe apparels.

    10days returnpolicy

    ononlineshopping.

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    CHALLENGES FACED BY APPAREL

    E-COMMERCE

    1.High Return Rate(15% 40%)

    2.High Insecurity aboutgetting what

    they expect.

    3.Channel Conflict

    4. Problem with settingpricesfor

    products.

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    OUR RECOMMENDATIONS &

    FUTURE SCOPE OF E- TAILING

    Custom Fit Service Third party logistics

    Recommendations based on prior

    purchases

    Virtual or 3 D model

    Lifestyle Content

    Color Representation

    Future:

    E-measure(Body Scanning Techniques)

    Mytailor.com provides a menu of options to design and designatetheir specific style needs

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    CONCLUSION All these websites follow Business-to-consumer

    (B2C) model along with click andmortar model.

    For generating revenues , Life Style hasfollowed

    Transactionmodel. Whereas Big Bazaar generates

    revenuethrough Sales RevenueModel

    Big Bazaar isthebest examplebecause:

    1.High Aesthetic Appeal

    2.Replacementpolicy uptoonemonth3. Compare Feature

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