Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade
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Transcript of Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade
Craig Keenan, Dynamics Practice Lead WA16 October 2013
Swick Mining Services – Dynamics NAV Upgrade
Benefits realisation & client success stories:
Drivers & key benefits
Swick Mining Services’ story
Approach options
Upgrade overview
Things to consider
Our agenda
Benefits Realisation – Swick Mining Services / NAV Upgrade | 3
The drivers
Business advantage Process or functionality improvement
Extend footprint
Reduced technology risk
Benefits Realisation – Swick Mining Services / NAV Upgrade | 4
NAV 2013 delivershttp://www.microsoft.com/dynamics/upgrade-compare/nav/defa
ult.html
Benefits Realisation – Swick Mining Services / NAV Upgrade | 5
NAV 2013 delivers
Delivers Feature / Function
Capability Extended functionality – RTC, Cash Flow, Visualisations
Mobility Web client
Collaboration SharePoint portal framework – e.g. project site
Performance Dimension sets, scheduled processes
Integration Web services
Additional users? Light user license transition
Benefits Realisation – Swick Mining Services / NAV Upgrade | 6
NAV 2013 delivers + upgrade
Delivers Feature / Function
Capability Extended functionality – RTC, Cash Flow, Visualisations
Mobility Web client
Collaboration SharePoint portal framework
Performance Dimension sets, scheduled processes
Integration Web services
Additional users? Light user license transition
Consistent & improved processes
Opportunity to review & refine processes
Move back to standard Opportunity to review & retire customisations
Benefits Realisation – Swick Mining Services / NAV Upgrade | 7
Upgrade approach options
CURRENT STATE NAV vX
FUTURESTATE NAV 2013
Plan Deliver
Re-implement• Perform (re)design• Processes may be fundamentally altered• Migrate data?
Database Upgrade• Upgrade current state form & function• Migrate all data• Realise usability benefits from new version
Diagnostic• Id improvement opportunities• Assess object upgrade reqt.• Cost, recommendation
CURRENT
STATE NAV 2013
CH
AN
GE
GA
P
• Very old version – may cost less• Different business model• Data quality issues
Benefits Realisation – Swick Mining Services / NAV Upgrade | 8
Upgrade approach optionsPlan Deliver
Re-implement
UpgradeDiagnostic
Hybrid• Retire customisations• Value add process improvements• Extend use of system – new functionality &
users• Integrate with other systems
CH
AN
GE
GA
P
CURRENT STATE NAV vX
FUTURE STATE NAV 2013
Benefits Realisation – Swick Mining Services / NAV Upgrade | 9
Upgrade approach optionsPlan Deliver
Re-implement
UpgradeDiagnostic
Hybrid
CH
AN
GE
GA
P
CURRENT STATE NAV vX
FUTURE STATE NAV 2013
• Majority of processes & functionality working well
• Desire to retain [most of] the historic data
• Where step change is preferred
Benefits Realisation – Swick Mining Services / NAV Upgrade | 10
Swick Mining Services Background
One of Australia’s largest mineral drilling contractors ASX listed company Aggressive growth including a push offshore Implemented NAV v4.0 7+ years ago, 1.2m+ PLOD records Modifications to support mining activity
“Hybrid” upgrade approach – pure upgrade 1/3rd total effort
Phill StewartManager Business Systems
Benefits Realisation – Swick Mining Services / NAV Upgrade | 12
Things to consider
Technical (client) vs. database upgrade?
Microsoft support for legacy version?
Entitled to current version?
What is the costs & timescale? Number of version jumps Number/nature of existing modifications Number of new modifications required
What compelling benefit will you gain?
Diagnostic to id the changes to be introduced
business case
Any questions?
THE END