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14/03/2013 15:33
16 AMERICAS DUTY FREE & TRAVEL RETAILING NOVEMBER 2013
Grey Goose pop-up bar
Also in the Arrivals area, an even more spec-
tacular sight awaited travelers as the bar/
restaurant operated by HMSHost was trans-
formed into a Grey Goose bar and restaurant.
As well as having the opportunity to enjoy a
Grey Goose Le Fizz, travelers could sample the
same cocktails being enjoyed by movie stars at
exclusive festival parties. Three cocktails—the
Glacier Goose, the Canadian Crush and the
Torontini—were specially created for this
year’s festival and were all available to purchase
from the Grey Goose Arrivals bar. Also in the
bar was a big screen where travelers could
catch up on Festival news, which was being
shown alongside films on how to make the
Grey Goose cocktails.
Joining forces with the Bacardi Canada
team, in the on-trade Bacardi Global Travel
Retail gave travelers the opportunity to enjoy
a complimentary Grey Goose cocktail in one
of several bars, restaurants and clubs which
are festival hot spots throughout the city. The
cocktail gift voucher came with a Grey Goose
festival guide featuring a map of the best places
in Toronto to enjoy a cocktail during the Fes-
tival with the recipes to this year’s cocktails
on the reverse.
Trinity in Toronto
For the
Bacardi partners with Toronto Pearson, Nuance and
HMSHost for a film festival activation, effectively driving
sales of Grey Goose and upping traveler engagement
“We achieved great results
in Toronto last year and
set a high bar for us to top
in 2013, but thanks to an
excellent collaborative effort
we’ve created a seamless
Grey Goose experience for
festival-goers.” LEIGH IRVINE,
REGIONAL DIRECTOR FOR THE AMERICAS,
BACARDI GLOBAL TRAVEL RETAIL
As the movie world descended upon Toronto for its annual film festival, Bacardi
Global Travel Retail, in cooperation with duty free retailer Nuance, HMSHost and
Toronto Pearson Airport, celebrated the arrival of Hollywood’s finest.
Bacardi welcomed travelers at Toronto Pearson with a complimentary Grey
Goose Le Fizz cocktail—a refreshing mix of Grey Goose vodka, St-Germain
elderflower liqueur, freshly squeezed lime juice and soda water—served in an elegant flute.
And to help get consumers in the mood to see a festival movie, each Grey Goose Le Fizz was
accompanied by popcorn.
benefit
of all
Bacardi effectively raised the profile of
Grey Goose in Departures by driving
footfall into the Nuance Departures stores
by RYAN WHITE
DUTYFREEMAGAZINE.CA
Iraq DF in new terminal p.16 Prestige Suppliers: Pioneers in Southeast Asia p.18 Opulence in Arabia p.30
MAY 2015 · TFWA AP · VOL 25 · NO 1
TFWA AP 2015
Dubai Duty Free’s
Colm McLoughlin
named recipient of Irish
Presidential Distinguished
Service Award p.6
6 LIFESTYLE ISSUE OCTOBER 2015
LIFESTYLE: FASHION OVERVIEW
It’s boom-time for travel retail fashion sales across the
Middle East and Asia, driven by the voracious appetite for
trends among Chinese outbound travelers. Operators are
adding retail space at a clip to cater for the category’s popu-
larity – and sales are surging.
According to Saba Tahir, Vice President—Purchasing, fashion
sales at Dubai Duty Free, sales jumped by 34% compared to
the same period of last year, mainly spurred by the new brands
introduced in Concourse A—a different presentation than usual.
Even though Concourse A opened early 2013, it was only mid-
2014 when the whole fashion area was complete, namely with the
opening of Chanel and Hermès. “This has had a welcome and
positive upswing on sales,” says Tahir.
Has the fashion category now reached its potential? “Cer-
tainly not for Dubai Duty Free,” Tahir says, “and we see a lot
of potential to grow the fashion categories in the future, space
permitting. We can see more and more categories having fashion
elements—technology, for instance, is a perfect example. Fashion
evolves continuously and very quickly and in order to maximize
its potential, we need to be ready to embrace required changes at
any given time.
“The new fashion concept in Concourse A, where the brands
like Chanel, Hermès, Gucci and Salvatore Ferragamo are show-
cased in a different environment, is a way of adapting to changes
required at this time and making the most of what we can do for
this category.”
Catering to different requirements
In terms of buying, fashion is dictated by the trends and there-
fore Dubai Duty Free must ensure that the key items for each
collection are in its assortment, says Tahir, while the profile of its
customers dictates the specific requirements when it comes to
size, shape, color, etc. “As much as we cater to the international
market, we need to be diverse when it comes to product assort-
ment to ensure that we cater to different requirements,” he adds.
“However, we still have to be mindful of the fact that when it
comes to ready-to-wear, customers will still be drawn to basics
and safe styles and designs. Trying to strike a balance between
being true to the ethos of a brand and buying more safe and
conservative can be difficult and one we find challenging when
going to do orders!”
Dubai Duty Free’s top 10 fashion/lifestyle products overall are
bags, wallets, small leather goods, scarves, ties, belts, sunglasses,
jewelry, men’s polo shirts, and men’s shirts.
Traveling
The world’s leading travel retailers in the
Gulf and Asia are making space for luxury
fashion as sales leap—and the potential
has not yet been realized, they say
Dubai Duty Free’s top three fashion/lifestyle products
overall are bags, wallets and small leather goods
in styleby HIBAH NOOR
60 ASIA DUTY FREE & TRAVEL RETAILING OCTOBER 2015
EDITOR’S PICKS
1. Victoria’s Secret Forever Sexy: Dubbed provocative
and playful, this fragrance is pretty in pink, with delicate tulle
and black corset lacing up the back, inspired by the brand’s
lingerie. It contains an exclusive golden amber note for sultry warmth
2. Ray-Ban Havana Collection sunglasses: For Spring/Sum-
mer 2016, the Havana Collection in the Icons range pays tribute to
four of Ray-Ban’s most famous shapes, the Ray-Ban Aviator, Shooter,
Outdoorsman and Caravan, featuring classic havana acetate details
3. Braun Series 9 shaver: Intelligent SyncroSonic technology
delivers 40,000 cross-cutting actions per minute for a thorough shave
and skin comfort, offering much more cutting power than before
4. Chupa Chups Sweet Magnet by Perfetti Van Melle:
These travel-related packs contain fridge magnets with different
messages, such as “Love You.” Each box comes with eight mini fruity
lollipops and an over-sized magnet
5. Maui Jim Blue Hawaii collection: Perfect for extra-bright
days, the blue flash mirror coating creates one of the most protective
lenses on the market, combined with Maui Jim’s proprietary Polar-
izedPlus2 lens technology
5
4
3
2
1
Little luxuries
Indulge your desire for the finer things in
life with this season’s must-have items
www.dutyfreemagazine.ca ASIA DUTY FREE & TRAVEL RETAILING 61
6. Original Penguin Original Blend: The fifth scent in the
brand’s exclusive men’s fragrance collection introduces a fresh
packaging design in the series, making it unique to the assortment
7. Dyrberg/Kern Louise crystal earrings: New this year
comes this line of trendy retro watches with matching bracelets.
Developed exclusively for travel retail, the watch and jewelry sets
offer functional and stylish accessories
8. Love is On by Revlon: This fragrance sees the brand
widening its product offer globally, taking Revlon from its position
as a high quality, yet affordable cosmetics brand to an all-round
beauty company
9. Happy Plugs Lightning and Micro to USB
Charging Cables: Supplied by Travel Retail Innovations and
packed in attractive boxes, these brightly colored cables connect
the latest smartphones to a laptop or other power supply
10. Ampfly battery-free speaker: Combining the best of British
engineering and amazing entertainment, this new battery-free speaker
from the UK brand is fitted within an iPhone case
11. Valrhona Grands Crus chocolate squares:
The new high-end and elegant packaging highlights the gourmet
features of the chocolates, and the exceptional chocolate recipes
remain unchanged
10
9
8
7 6
11
126 AMERICAS DUTY FREE & TRAVEL RETAILING IAADFS MARCH/APRIL 2015
BEAUTY: Q&A WITH KATE UPTON
A Hot new
KATE UPTON FACT FILE
Place of birth: Florida
Occupation: Model and actress
Favorite city to visit in the
Americas: Florida, where I grew up
Is there anything on your bucket
list right now? Go on a safari
American model and actress Kate Upton reveals details
of her new Hot Collection for Bobbi Brown Cosmetics
collectionby HIBAH NOOR
Bobbi Brown’s new celebrity face
Kate Upton wears the Hot Collection
24 ASIA DUTY FREE & TRAVEL RETAILING TFWA/APTRA CHINA 2015
根据世贸组织规则,2015年中国将取
消银联在银行间结算的垄断地位,让
其它信用卡公司大胆进入中国市场,
尤其是维萨、万事达和美国运通,它
们既发行信用卡,也提供商户服务。
中国人青睐和购买的顶级品牌商品继
续占到中国游客总消费量的近75%,
这些品牌包括路易威登、古琦、香奈
儿、阿玛尼和万宝龙。化妆品、香
水、天然健康产品、鞋类和糖果糕点
居中国游客购买商品的前列。
更多中国人进入邮轮市场,为免税
和购物提供了新的增长机遇。2015
年,东亚将成为大型邮轮基地,主要
邮轮运营商投入大量预算,以中国为
中心,大力开展营销活动。皇家加
勒比、嘉年华及其它独立邮轮公司正
在增加从上海、天津和青岛起航的航
线。中国最大的在线售票商“携程”
最近购买了一艘邮轮,而“春秋旅
游”2015年要包租15艘邮轮。到2016
年,中国人将成为世界上第二大邮轮
旅游民族群体。
中国人拥有、经营和关注的酒店集团
开始主导市场。如家快捷酒店现在成
为第九大酒店经营商,锦江酒店就总
床位而言居第十位。锦江酒店2014
年成功推出“都城”中档酒店品牌之
后,将于2015年在新上海大厦高层推
出“J Hotel”品牌。北京旅游集团和
德国凯宾斯基酒店成立的合营企业“
诺金”的第一家豪华酒店将在北京开
放营业。大连万达将在伦敦、马德
里、芝加哥和澳大利亚黄金海岸等世
界各地建立万达酒店和度假村,而如
家快捷酒店和锦江酒店正在向整个东
南亚扩张。
2015年,中国人出境旅游和寻求新
体验的细分市场,尤其是高端市场,
将激发旅行社重点关注特色旅游和利
基市场促销活动。澳大利亚在用美食
引诱中国游客,瑞士在兜售滑雪场滑
雪活动,加拿大在落基山脉促销冬季
度假活动。邮轮,游猎,冬季冒险运
动,还有自驾车出租,各国旅游公司
2015年卯足了劲在中国加紧营销。
微信仍然是帮助品牌公司和零售商
有效联系中国海外购物者的主要平
台。52%的中国购物者表示,微信影
响着他们的购买决策。近乎100%的中
国手机提供微信服务,6亿消费者每天
都使用微信购物、收发信息和互动交
流。零售商尤其成功,他们利用微信
提高品牌忠诚度,提供深层次产品信
息,引导消费者从线上来到线下,最
终实现转化和销售。
中国经济虽然增速减缓,但仍然像中
国海外购物者扫货一样坚定有力,中
国国内经济增长的基本因素将继续推
动富裕的中上阶层中国人出国购物。
中国奢侈品进口税,依据产品种类不
同,仍然保持在 50%-125%。由于许
多中国人越来越把旅游视为身份的象
征,所以在纽约、伦敦、巴黎和新加
坡购买产品就成为一种炫耀的资本,
比实际购物本身重要多了。中国海外
购物者很快就要牺牲假期出去购物。
GUEST WRITER
74 ASIA DUTY FREE & TRAVEL RETAILING OCTOBER 2015
ASIA WHISKY REPORT
It’s a trying time for suppliers of
whisky to the Asian travel retail
market. Amid the much-publicized
economic downturn in China, cur-
rency woes have also affected European
sales. Here, leading producers reveal how
they are squaring up to the challenging
environment, and how activations and
promotions are playing a significant role
in their strategies.
Chivas holding strong
For Chivas Brothers, the overall travel
retail market is surging. “Within Chivas
Brothers Limited in particular, we are
seeing a steady increase in duty free
volumes, which have gained four percent-
age points in volume market share in 10
years,” says Cristina Carmueja, Customer
Marketing Manager at Pernod Ricard
Travel Retail Europe.
While Asia has slowed notoriously in
the past year, the company has continued
to maintain its momentum in the region.
Earlier this year, Chivas Regal Extra rolled
out in Asia travel retail. The new super-
premium expression, blended with rare
malt aged in sherry casks, launched in key
Asian airports throughout the May-July
2015 period.
The launch was supported by a new
campaign, “Welcome to the Next Level,”
which engaged consumers with a luxury
airside experience, led by in-store com-
parison tasting bars that revealed the
differences between Chivas Regal 12 and
Chivas Regal Extra. Select airports also
featured an interactive game, entitling
them to a premium gift. Additionally,
a sherry cask display as well as aroma
kit sets sought to bring the whisky’s key
flavor notes to life.
Marketing innovation continues. At
the 2015 TFWA World Exhibition, the
Chivas Globe-Trotter partnership, linking
to luxury luggage and the ongoing “Made
for Gentlemen campaign,” will be a high-
light on Pernod Ricard’s convivial stand.
Big contributor: The Glenlivet
The Glenlivet is now the world’s largest
single malt Scotch whisky brand by vol-
ume, according to IWSR 2014 figures, and
in September 2014, the Pernod Ricard-
owned brand passed the 1 million cases
per annum milestone.
According to Nikki Burgess, The
Glenlivet’s Global Brand Director, The
Glenlivet has been the biggest contributor
to the volume growth of the single malt
category worldwide, adding more than
any other single malt whisky brand over
the last five years.
Travel retail has played a major part
in this achievement. “The single malt
category has been growing consistently
across all regions with the travel retail
channel, in particular growing above the
global category average,” says Burgess.
The Glenlivet’s Master Distiller’s
Reserve range, introduced in travel
retail in July 2015, has been key to the
brand’s success. The range has expanded
to include two new expressions, Solera
Re-energizing
Top whisky producers are implementing
innovative campaigns to spark sales in the
challenging Asian travel retail marketthe market
Chivas Regal Extra rolled out in Asia travel
retail throughout the May-July 2015 period.
The new super-premium expression is blended
with rare malt aged in sherry casks
The Glenlivet’s Master
Distiller’s Reserve
range has expanded
to include two new
expressions, Solera
Vatted and Small Batch
by MARY JANE PITTILLA
Diageo
DUTYFREEMAGAZINE.CA
IAADFS 2015MARCH/APRIL 2015
IAADFS VOL 25 · NO 1
Industry sales hit US$60 billion p. 14 JFK T4 Redo p. 22 Panama Report p. 32
Inglés y español
86 AMERICAS DUTY FREE & TRAVEL RETAILING IAADFS MARCH/APRIL 2015
RETAILER NEWS: ARI NORTH AMERICA
The oldest duty free retailer in the world, Aer Rianta
International (ARI) invented the concept of duty free
when it opened its first store in Shannon, Ireland in
1947. The company now operates in nine countries
around the world, opening its most recent store in Montréal-
Trudeau airport in April, 2014. This new store contributed in no
small part to an especially successful year for the global company,
adding to sales that were strong at all locations.
The new Montréal store is trading under The Loop retail
brand, which has been very successful in Ireland. If this location
is any indication, the brand also works well outside its native
country. The new space, which has expanded from 1,115 to 1,220
square meters, is designed as a partial walk-through. In line with
the fact that Beauty is the store’s best-selling category, the P&C
area has expanded to 360 square meters, a 35% increase in floor
space. The company also increased the number of whiskies on
offer, improving selection in its second-biggest category.
“Our core categories in Montréal are Beauty, Liquor, Tobacco,
Confectionery and Souvenirs,” says Seamus Holmes, General
Manager of Canadian Operations. “We also opened a stand-
alone Oakley store and a separate outlet for Watches, Jewellery,
Sunglasses and Fashion. Beauty is our largest category overall
and most importantly our fastest growing category, but we
have noted the trend towards growth in Lifestyle. Our stand-
alone Oakley store is performing well. In addition, we recently
introduced the Pandora brand. The initial launch has been very
A larger store and new branding helps lead
the way to strong sales for ARI in Montréal
In the loop
by WENDY MORLEY
The Loop’s Canadiana department is
popular with European travellers, who are
welcomed by a very Canadian moose
www.dutyfreemagazine.ca AMERICAS DUTY FREE & TRAVEL RETAILING 127
American model and actress
Kate Upton has partnered
with Bobbi Brown Cosmet-
ics as the brand’s second
celebrity face following their first‐ever
celebrity spokesperson, actress
Katie Holmes.
The new collaboration has resulted
in the Hot Collection of color cosmet-
ics, inspired by Kate Upton’s hometown
in Florida, which will be on-counter in
Americas duty free and travel retail in
March 2015. Described as fun, effort-
less and vibrant, each shade and product
in the collection was carefully selected
by Bobbi Brown to reflect Kate’s play-
ful, beach-ready lifestyle in Miami. The
collection pairs subtle nudes with pops of
color, while nude eyes and bright lips add
to the look, which aims to convey Kate’s
easy confidence.
Here, Kate Upton speaks to Americas
Duty Free for our IAADFS issue about her
new partnership and her desire to com-
municate the message of inner beauty and
confidence to other women.
How much awareness did you have
about beauty products growing up?
I was probably 13 when I started
wearing makeup. I actually had to
wear makeup because I used to show
horses. My mom taught me how to apply
it, and I would coordinate my makeup
with whatever outfit I was wearing—a red
lip to show English, or a brown smoky eye
to show Western. But my sisters and I
would always raid my mom’s makeup bag
together. Now my mom says: “You owe
me from years of stealing my makeup.” So
with this new partnership with the brand,
things have worked out in her favor, too.
Which product do you swear by?
Hydrating Gel Cream. I’m constantly
traveling and this moisturizer is the
first thing I apply as soon as I get off the
airplane. It’s lightweight without feeling
greasy, plus it smells amazing.
How do you relate to the
Bobbi Brown brand?
The brand celebrates a woman’s
natural beauty and individuality –
that’s a message that stands out. It’s a
philosophy that speaks directly to me
and that I’m proud to represent.
How did your collaboration
with Bobbi Brown come about?
Bobbi asked to meet with me, and
she is someone I have always looked
up to. I’ve always admired the way Bobbi
lives her life—from her exceptional career
and healthy lifestyle to her incredible
products—so I was excited to meet with
her, and once we sat down, it was as if we
knew each other already. There was an
instant connection and everything
evolved naturally from there.
What does your job as a celebrity
face of Bobbi Brown entail?
Bobbi Brown is all about inner
beauty and confidence, and how
makeup is meant to be fun—not to create
your confidence, just to improve it. That is
a message that I can relate to and want to
help relay to other women.
How do you feel about being one of the
first celebrity faces for Bobbi Brown?
The opportunity to be the face of
Bobbi Brown was incredibly exciting
to me. My mother and sister and I all use
the products and I grew up using them.
Bobbi is an American success story—she
created a global brand from an idea that
women can be beautiful being exactly
who they are, and I love that.
How would you describe Bobbi
Brown’s Hot Collection?
The Hot Nudes Eye Palette from the
Hot Collection was actually created
for me. We were on set and I told her
I really like the Creamy Concealer Kit
because it has powder and concealer in
the same kit. Bobbi knows I’m all about
convenience. So that’s what she did for
me, she put all the nude shadow shades
I love in the same palette.
What is your favorite Bobbi
Brown item?
Smokey Eye Mascara. I love the
formula, I love the brush. You don’t
have to put a thousand coats on. It
immediately gives you the look of a
smoky eye without actually having to
create one with eye shadows and liners.
Bobbi has some long-wear products
coming out this year. Do you ever
use long-wear formulas?
I should because I’m not a touch-
up person. It would be great when
I’m on the beach in Florida, where it’s
so humid. Although I usually just do
sunblock and moisturizer.
If you had to pack a weekend bag
for the summer, what would be in it?
Sunblock, face mist, lip balm,
moisturizer, a lip color, mascara,
and sunglasses. I love a shade. Last year
I was all about Ray-Bans and now I’m a
bit about oversized. But I feel like I’m
going to transition back to Ray-Bans.
A Hot new
Smokey Eye Mascara gives you the
look of a smoky eye quickly and easily
The Hot Nudes Eye Palette
from the Hot Collection
Kate Upton swears by Bobbi Brown’s
Hydrating Gel Cream moisturizer
after an airplane journey
The Creamy Concealer Kit has
powder and concealer in the same kit
88 AMERICAS DUTY FREE & TRAVEL RETAILING OCTOBER 2015
JEWELRY: BUCKLEY LONDON
UK-based jewelry brand
Buckley London has a strong
global presence, and the
Americas are no exception,
according to Global Sales Director
Neil Thompson.
The brand’s presence in the Americas
has seen particularly robust growth and
since 2012 has expanded distribution to
over 100 doors, in all travel retail channels
throughout the region, notes Thompson.
The company has always had a strong
foothold onboard airlines, but he is espe-
cially pleased with recent results in mari-
time and in key airport locations from
Montreal to Chile, as well as its border
doors. In addition, IBBI, agent to Buckley
London, has strengthened its sales force
to seven sales reps, covering Canada to
Latin America, and this has been strategic
to reach and service more doors.
Now the company is preparing to
unveil its recently revamped collections
at the 2015 TFWA World Exhibition
in Cannes. “We are
extremely excited to
be exhibiting at the
TFWA World Exhibi-
tion,” enthuses Thomp-
son. “This will be the
first exhibition we have
attended since announc-
ing the refresh of the
brand and opening up
products to a broader target
audience, with the introduction of
sleeker and more modern profiles. Cus-
tomers can expect to sense the new look
and strong design direction.”
Buckley London designs all of its prod-
ucts in-house at its UK head office and
adapts trends to fit the needs of its global
customers. Each new collection involves a
detailed development process, including
months of trend analysis, and ensuring
each piece meets its high quality stan-
dards. The company offers an extensive
mix of products, from trend-led fashion
pieces to contemporary classics, and a
broad range of price points are used to
cater for all customers.
In addition, it offers both self-select
and under-the-counter display options,
allowing the brand to create a different
feel, depending on the area it is displayed.
Turning to new product developments,
the company has unveiled four collections
which feature trends of organic shapes,
tonal crystals and natural gems.
The Aura collection draws inspira-
tion from the vivid color of the Northern
Lights with smoky tones of grey lip shell
beneath chequerboard glass; the Selene
Collection takes its name from the god-
dess of the moon in Greek mythology,
as each mother-of-pearl slice is under a
glass cabochon, resembling the frosted
shimmer of the moonlight; the Capri
Collection features scatterings of tonal
pave-set stones which complement the
rose-gold plating; and the Affinity Col-
lection symbolizes the power of eternal
bonds through delicate circles made from
sparkling cubic zirconia accents.
The company has also capitalized
on the stacking trend with four new
“fast-fashion” collections. The wearer can
choose from the glass bead Carousel Col-
lection, or the Serenity Collection, which
uses semi-precious gemstones known for
their healing energy. The modern styles of
the mesh-inspired X O ♥ Collection and
the polished bead Simplicity Collection
allow for stacking mixed platings high.
Buckley London is sure it is on the
right track with these developments,
having held focus groups in the UK and
the Americas. “It reinforced views that
Buckley London provides fun, everyday
style, whilst remaining true to our British
heritage. We also learned that our prod-
ucts are great giftable items due to our
branded packaging.”
“We expect a great end to 2015 and
are on track for an even stronger 2016,
given our new partnerships, new collec-
tions and global marketing plans,”
he concludes.
Buckley London capitalizes on the stacking trend
with four new “fast-fashion” collections
Fresh
Having built a sizeable travel retail
business across the Americas,
British jewelry brand Buckley
London is showing off its sleek new
look at the TFWA World Exhibition
faced The Selene Collection
takes its name from the
goddess of the moon
in Greek mythology
24 LIFESTYLE ISSUE OCTOBER 2015
FASHION FILES: LAGARDÈRE TRAVEL RETAIL UK & IRELAND
Lagardère Travel Retail UK & Ireland recently
announced the opening of The Fashion Place at
Glasgow Airport. The store is a pilot of the concept but
more openings are already planned for Seville in Janu-
ary 2016 and Nice in March 2016.
Mélanie Musso, International Retail Brand Manager, Duty
Free Global, Lagardère Travel Retail, tells us that fashion has
been a focus for the company worldwide for some time now
since a significant portion of the growth that duty free has
experienced of late has come from the category. “Fashion also
represents an opportunity for us to grow our own business,”
Musso explains.
Of course, Lagardère Travel Retail knows a thing or two about
fashion, with the operator’s multi-brand concept, The Fashion
Gallery, currently in place in Singapore, Madrid and Warsaw
airports. Fashion and accessories are performing extremely well
across Lagardère Travel Retail’s global network, with Musso
calling it the operator’s “main lever of business growth,” with a
turnover evolution at +21% in 2014 versus 2013. A clear indica-
tion of the importance of fashion to Lagardère Travel Retail’s
bottom line is the fact that in 2014, 41 boutiques were opened; a
further 57 are planned for 2015.
“The fashion business is definitively becoming an important
category in travel retail,” Musso explains. “For instance, our fash-
ion portfolio now represents 16% of our global business. Fashion
purchases in travel retail are at 75% impulse, yet passengers
are more likely to yield to accessories and jewelry offers. The
positioning of The Fashion Place Glasgow offer has been defined
based on the airport and passengers research we performed.”
Answering
Lagardère Travel Retail UK & Ireland’s
latest concept, called The Fashion Place,
has been designed from the ground
up to meet travelers’ fashion needs
the call
Mélanie Musso, International Retail Brand Manager,
Duty Free Global, Lagardère Travel Retail
by HIBAH NOOR
Increased seat capacity and improved
global economy in addition to
concerted efforts on the part of many
Caribbean countries helped make 2014
the region’s best tourism year yet
10 AMERICAS DUTY FREE & TRAVEL RETAILING APRIL 2015
CARIBBEAN TOURISM REPORT
There’s no denying that a market like leisure tourism
is inextricably linked to peaks and valleys in major
worldwide economies. Given poor economic indica-
tors in the US and Europe over the last few years that
resulted in would-be tourists having less disposable income, the
tourism industry in the Caribbean has had a tough go of it.
Nonetheless, travel to the region is starting to pick up, and
Winfield Griffith, Director of Research & IT at the Caribbean
Tourism Organisation, says that the signs were evident near the
end of 2014.
“Leisure travel is displaying steady demand again as the
economies in the main markets continue to show signs of resur-
gence, although these signs vary from weak to moderate at best,”
he explains. “This heightened demand significantly benefited the
Caribbean [in 2014] and is clearly evident in the fact that visitors
are coming in larger numbers such that growth rates in arrivals
were higher than expected last year. The growth rate of 5.3% in
tourist arrivals was among the best at the regional and sub-
regional levels worldwide.”
Furthermore, an analysis of data provided by Smith Travel
Research, a US company that tracks overall performance of the
hotel sector, reveals that Caribbean hotels earned more revenue
last year than in 2013. Room occupancy rates also improved
slightly, and revenue per available room was up 5.7%.
More good news is that this increase in travel wasn’t just a blip
On the up and up
2014 proved to be a banner year
for tourism in the Caribbean, and
growth is expected to continue
as more and more tourists opt for
sun and fun on their vacations
by RYAN WHITE
Richard Sealy, Minister of Tourism for
Barbados and Chairman of the CTO,
notes that much of the responsibility
for continuing to attract tourists
rests squarely on the shoulders of
the organization and its members
(Left) Hugh Riley, Secretary
General of the Caribbean Tourism
Organisation, notes that there’s
reason to be optimistic for 2015
14 AMERICAS DUTY FREE & TRAVEL RETAILING IAADFS MARCH/APRIL 2015
Industry
sales hit
US$60
billion
in 2013Global travel retail and duty free
sales reached US$60 billion in
2013, according to the latest
figures from Generation Research,
Sweden, the industry data experts
by HIBAH NOOR
GLOBAL TR & DF OVERVIEW
www.dutyfreemagazine.ca AMERICAS DUTY FREE & TRAVEL RETAILING 15
Global travel retail and duty free sales hit US$60
billion in 2013, according to the latest figures
provided by industry data specialists, Generation
Research, Sweden.
By product category, fragrances and cosmetics led the way
with 28.8% of total sales (US$17.3 billion), followed by wines
and spirits with 16.4% (US$9.9 billion), fashion and accessories
(14.6%/US$8.8 billion), tobacco goods (13.1%/US$7.9 billion),
watches, jewelry and fine writing instruments (10.4%/US$6.2
billion), electronics, gifts and other goods (8.9%/US$5.3 billion),
and confectionery and fine food (7.9%/US$4.7 billion).
Fashion and accessories topped the charts in terms of the
percentage increase in sales over 2012, boosting its share by
10.1%. Fragrances and cosmetics also grew its share of sales, with
a 9.3% upswing on the previous year. Notably, wines and spirits
climbed by 8.5%, narrowly beating confectionery, up 8.4% on the
year. Smaller increases were registered by tobacco goods, up 3%
year-on-year, and electronics/other at 2.4%.
By region, Asia and Oceania took the largest share of sales
with 37.2%, narrowly beating Europe at 33.6%. The Americas
contributed 18.6% of sales, followed by the Middle East at 9.3%
and Africa (1.4%). Asia and Oceania increased as a proportion
of worldwide sales by 12.1% year-on-year, while the Middle East
grew its share by 11.1% versus 2012. Africa managed to up its
share by 7.3% on-year, with smaller upticks registered by Europe
(4.5%) and the Americas (2.8%).
By sales channel, airport shops took the lion’s share of sales,
with 57.8% of turnover, followed by other shops (33.5%), airlines
(5.0%) and ferries (3.7%). Other shops and airport shops boosted
their share of sales compared to 2012, up 8.8% and 8.6% respec-
tively. Airlines managed a smaller pick-up of 1% year-on-year,
while ferries lost 8.4% versus 2012.
South Korea was the number one country in US dollar sales,
with a market share of 10.5% and an 8.9% rise in value terms
compared to 2012. China followed with 7% market share (+23.5%
The world’s top 10 product categories
in duty free and travel retail 2013
Product categorySales in
US$ millionsMarket Share
Cigarettes
6,75311.3%
Skincare
5,98610.0%
Women’s
Fragrances
5,401
9.0%
Confectionery
3,696
6.2%
Scotch Whisky3,358
5.6%
Men’s Fragrances3,097
5.2%
Accessories
2,907 4.8%
Leather Goods 2,845
4.7%
Jewelry
2,695 4.5%
Make-Up
2,458 4.1%
Total:
39, 19565.3%
*Source: Generation Research, Sweden
DUTYFREEMAGAZINE.CA
Asia Duty Free _ NEW_ok.indd 2
10/04/15 13:46
Changi breaks records p. 14 China Duty Free stays ahead p. 26 Prestige Supplies expands p. 40
TFWA AP 2015 MAY 2015 · TFWA AP · VOL 19 · NO 2
CONTENTS
What’s
inside
14
24
FEATURES
Industry sales hit US$60 billion in 2013 14
Online experience with Dufry 68
London Supply’s retail play
70
Taking travel retailing to the next level 78
Guest writer: Sarah Branquinho 84
ARI North America is in the loop 86
Taking the next step
92
An exciting show in store
98
Viewing 2015 with positive anticipation 100
Tackling global challenges head-on 102
The sun is shining
104
Essence Corp. tackles
Caribbean challenges
109
Extreme targeting
114
LEAD STORIES
18 Top Story
READY FOR GROWTH
Santiago’s Comodoro Arturo Merino Benítez
International Airport will more than triple its
passengers in the next 30 years. Under a
new consortium, this airport will be ready
for them
22 Airport Report: JFK
STEP BY STEP
JFKIAT, which manages JFK International
Airport’s Terminal 4, has been taking its
time fully developing its new airside com-
mercial space
36 Panama Report
WHERE THE AMERICAS MEET
Three big names in the industry—Motta In-
ternacional, ASUTIL and Grupo Wisa—weigh
in on what makes Panama a great place to
do business
EL LUGAR DE ENCUENTRO
DE LAS AMÉRICAS
Tres nombres prestigiosos de la industria—
Motta Internacional, ASUTIL y Grupo Wisa—
analizan los motivos por los que Panamá es
un sitio ideal para hacer negocios
40 Latin Americas Report
SOMETHING FOR EVERYONE
Four Latin American duty free operators walk
Americas Duty Free through their varying
strategies for ensuring success in an increas-
ingly competitive industry
ALGO PARA TODOS
Cuatro operadores duty free de Latinoaméri-
ca revelan a Americas Duty Free sus cambi-
antes estrategias para garantizar el éxito en
una industria cada vez más competitiva
58 Association Report: ASUTIL
WHAT’S TO COME
ASUTIL’s José Luis Donagaray discusses
the organization’s upcoming conference
in Panama and what big changes in Brazil
could mean for the industry
LO QUE TRAERÁ EL FUTURO
José Luis Donagaray, de ASUTIL, habla so-
bre la próxima conferencia de la organización
en Panamá, y lo que podrían significar para la
industria los grandes cambios en Brasil
CONFECTIONERYJUNE 2015 · SPECIAL ISSUE
m1nd-set’s sweet findings p. 6 Dubai Duty Free’s point of view p. 18 Mondelez shares secrets p. 26
DUTYFREEMAGAZINE.CA
122 AMERICAS DUTY FREE & TRAVEL RETAILING OCTOBER 2015
SPIRITS TRENDS: THE FUTURE OF SPIRITS
Economies go up and down, but the desire for liquor
remains. In fact, alcohol has often been referred
to as a “recession-proof ” business: people drink to
celebrate when they’re flush and drink to drown their
sorrows when they’re poor. While not completely accurate, few
industries do as well in down times, and this has been a good
thing for liquor companies in the Americas over the past few
years. In 2008, the year of the recession and then economic crash
in the US, sales of alcohol in the country jumped 9%. In 2015
the US is on top whereas Brazil, which had been riding high,
has now not only dropped into a recession, but its currency has
plummeted. This does little to stem the flow of liquor in that
country, however.
According to the IWSR, sales of both wine and spirits grew
globally from 2009 to 2014, but the growth of spirits far outpaced
that of wine, which remained relatively flat. Spirits sales, on the
contrary, grew from just over 15 billion 9-liter cases to nearly 23
billion cases in that timeframe. However, in 2014 global sales of
both spirits and wines went into decline, spirits by 0.1% and wine
by 1.1%. While imported spirits remained on a growth trajectory
in the Americas, this was at a slower rate than in 2013. Home-
grown favorites American whiskey and tequila both did well, but
in Brazil cachaça sales dropped.
The premiumization trend
The spirits trend globally continues to be premiumization,
although as with liquor sales in general there are pockets where
this is not the case. This trend continues in duty free in Argentina
and Brazil despite economic troubles and volatile currency; The
Economist, meanwhile, reports that Brazil remains a top global
market for premium spirits. Across the border in Argentina,
Maggie Ducos, Commercial Director of London Supply, says
a big trend over the past year has been increased spend. “The
major change I saw was that customers put more into their shop-
ping basket,” she says. “They made sure to include luxury items
alongside the bestsellers, tending to add value with luxury acces-
sories and more exclusive whisky, increasing the average ticket.”
Whiskey still growing
Sales of American whiskey have grown throughout the globe,
and the Americas region is no exception. Brown-Forman’s Jack
Daniel’s grew globally by 6% in 2014, and 7% in markets outside
the US. Brazil and Global Travel Retail were both mentioned in
the company’s annual report as notable growth drivers.
Jack Daniel’s Tennessee Honey saw great success, with global
underlying net sales growth of 28% globally, with net sales out-
side of the US jumping 55%. Other members of Brown-Forman’s
portfolio of super- and ultra-premium whiskeys have also grown
Sales of cachaça have
dropped in Brazil as people
have begun turning to vodka
as the liquor in their caipirinha
A spirited
A booming cocktail culture and
penchant for premium helps the
liquor industry survive hard times,
but there are pockets of decline
futureby WENDY MORLEY
$65 BILLIONSEPTEMBER 2015 · SPECIAL ISSUE
Rapid growth in TR p. 6 Cruise market in Asia p. 16 Three-sided support p. 26
DUTYFREEMAGAZINE.CA
ISSU
E
THE
136 AMERICAS DUTY FREE & TRAVEL RETAILING OCTOBER 2015
IMPERIAL TOBACCO
In 2014, Imperial Tobacco created
a transformational new look and
focus for its stand at TFWA WE in
Cannes, incorporating the travel
retail business and the Global Duty Free
department forming the new Global
Travel Retail unit. This year will see a step
up in its new direction.
Imperial Tobacco’s stand at Gold GO6
is completely new. It will express a cor-
porate feel with a modern, futuristic look
that will take visitors through a journey of
discovery about Imperial Tobacco Group
(ITG), its brands and key facts about the
tobacco history and business as the com-
pany moves into its theme: “Experience
and Evolution.”
“We will highlight to our customers
that ITG has huge experience and knowl-
edge of the global travel retail industry
whilst, at the same time, is ready to evolve
and be prepared for the future,” says
Andreas Lemke, General Manager Global
Travel Retail. “We are a company with
a wide brand portfolio that completely
understands its customers and the market
in which we operate. The nice part of it is
that our customers have been partners in
that evolution through the years and they
will recognize our past whilst creating the
future with us.
“ITG’s emphasis is to follow key trav-
eling nationalities with their key brands,
namely Davidoff, Lambert & Butler and
Gauloises. By connecting directly with
the consumer and then keeping in touch
throughout the consumer`s journey we
can measure our achievement in terms of
maintaining brand loyalty or switching
from a competitive brand to one of ours.”
says Lemke.
In Cannes, ITG will be talking to its
customers along these lines, aligning
activations and promotions with brands
relevant to traveling nationalities. Dav-
idoff Cigarettes, Imperial Tobacco’s luxury
global cigarette brand, remains the key
focus for ITG.
Earlier this year at TFWA Asia Pacific,
ITG announced its “For the Hunters”
campaign, which launched in the Gulf
region. The campaign’s aim is to rejuve-
nate Davidoff Cigarettes with a modern
and fresh edge, Intending to strike a
nerve with Davidoff ’s target market
group by highlight specific attitudes and
the mentality that appeal to them. The
campaign has been supported by impres-
sive visuals that highlight the strength and
style of the brand, based around three key
descriptives: “For those who know when
to strike,” “For those who own the game”
and “For those that set the pace.”
In Cannes ITG will continuing to
roll out its “For The Hunters” marketing
campaign, alongside regional product
launches and new campaigns for Gaulo-
ises and Lambert & Butler.
At TFWA Imperial Tobacco
will advance its Global Travel
Retail unit as it continues to roll
out its “For the Hunters” and
other marketing campaigns
Hunting
in Cannes
In Cannes, Imperial Tobacco is focusing on product
launches and marketing campaigns for Gauloises, Lambert
& Butler and in particular Davidoff, pictured hereby WENDY MORLEY
Andreas Lemke, General Manager Global Duty Free for
Imperial Tobacco, says the company’s emphasis is to
follow key traveling nationalities with their key brands,
namely Davidoff, Lambert & Butler and Gauloises
The multi-brand Junction store was designed
and executed by Qatar Duty Free’s in-house
team, and is performing extremely well
20 LIFESTYLE ISSUE OCTOBER 2015
RETAILER NEWS: QATAR DUTY FREE
In just over a year, Qatar Duty Free has shot to the top of
the fashion retail charts with its impressive assortment of
mid-range and high-end brands targeting the diverse pas-
senger mix at Hamad International Airport (HIA) in Doha.
From the understated Italian chic of Giorgio Armani to the
vibrant Arabia-inspired T-shirt designs from local brand Fanilla
Couture, the retailer is going after both the dedicated fashionista
and the casual shopper.
Keith Hunter, Senior Vice President, Qatar Duty Free, is keen
to stress the retailer’s distinctive approach to the fashion category,
choosing to work with both established and niche brands that are
new to the airport environment.
“We are delighted with the reaction that we have had to our
unique mix of mid-range and high-end fashion and lifestyle
brands which we have brought to HIA,” he enthuses. “Most
notably our own concept multi-brand stores that were designed
and executed entirely by our in-house team have been perform-
ing extremely well. We took a risk by introducing brands and
concepts that are not traditionally associated with travel retail or
airports and it has really paid off.
“Our bespoke boutiques such as Esquire, a one-stop shop
for every man’s sartorial needs, or The Boulevard, which was
designed to meet the requirements of today’s fashion-conscious
travelers, have found an appreciative audience at HIA. Junction,
with its trendy mix of male and female urban brands such as
Desigual and Diesel, has also been a big hit with travelers.”
At the upper end of the market, Qatar Duty Free has an
avenue of luxury boutiques, which includes brands such as
Hermès, Ferragamo, Giorgio Armani, Tiffany & Co, Rolex, Hugo
Boss, Coach, Burberry and Michael Kors, which is also a popular
destination for fashion-savvy travelers.
A fashion
Qatar Duty Free has experienced a
fashion renaissance since the opening
of Hamad International Airport in 2014
lover’s oasis
Keith Hunter,
Senior Vice President,
Qatar Duty Free
by HIBAH NOOR
124 AMERICAS DUTY FREE & TRAVEL RETAILING OCTOBER 2015
sales were fairly flat in 2013 but in 2014 they fell. The crackdown
on conspicuous consumption affected sales in China, and sales
fell drastically throughout that region. Despite the industry’s
reputation as being “recession proof,” sales dropped drastically in
the economically troubled Venezuela.
Brazil is one of the biggest global markets for spirits, a strong
market for Scotch whisky, and its coastal city of Recife is believed
to have the highest per capita consumption of Scotch whisky in
the world. According to the Scotch Whisky Association, whisky
is now the UK’s sixth largest export to Brazil. In 2014, however,
while volumes remained the same, value dropped, suggesting
that the economic situation there, too, has affected consumer
purchasing. Despite positive economic conditions, sales of Scotch
whisky in the US, which had increased 8% in 2013, dropped
back down 9% in 2014, bringing figures back approximately to
the same levels as in 2012. Mexico showed the one shining light
in the region. The volume of Scotch whisky sold in the country
increased 5% in 2014 after increasing 20% in 2013. However,
value still dropped 10%.
Vodka remains flat
Despite being the largest global category, vodka sales have been
quite flat for the past few years. In 2013 the category’s growth
barely reached above zero. Until recently flavored vodka was
leading what growth there was, but flavored vodka sales have
now also dropped; some companies have begun to narrow their
flavor range or commit to offering more traditional, natural
flavors.
An example of this is La Martiniquaise’s Poliakov vodka. The
brand underwent a flavor makeover last year, upgrading its clas-
sic flavors using exclusively natural ingredients. Nadege Perrot,
Poliakov Brand Manager, says “flavor fatigue” was the reason for
the change in the brand’s range, which now includes Strawberry,
Caramel, Peach, Cranberry, Green Apple, Mandarin and Lemon.
Perrot has big expectations for the coming year. While this top-
selling brand’s main strongholds are in Europe, Oceania and the
Middle East, it is looking for expansion in the Americas.
All is not lost, however. Sales of unflavored vodka picked up
last year, and the spirit is still becoming more popular in Brazil.
That country’s vodka sales are expected to continue growing over
the next few years, according to IWSR.
in the double digits, and often high double digits. For example,
the Woodford Reserve family grew 32%.
American whiskey is not the only winner in the brown spirits
category. Irish whiskey has been on a massive upswing, with sales
in America quadrupling since 2002 and increasing by 22.5% last
year alone. High-end Canadian whiskies such as Brown-For-
man’s Collingwood are also on a growth trajectory.
Scotch whisky has not had the same good fortune. Global
Brown-Forman has seen great
success globally with its Jack
Daniel’s Tennessee Honey,
with net sales jumping 55%
globally outside the US
Poliakov, one of the world’s biggest vodka brands, upgraded its
flavor range last year, citing “flavor fatigue” as the reason
SPIRITS TRENDS: THE FUTURE OF SPIRITS
THE DUTY FREE INDUSTRY’S REGIONAL SPECIALISTMEDIA KIT 2015/16 DUTYFREEMAGAZINE.CA
DUTYFREEMAGAZINE.CA
NEW DAVIDOFF ESCURIO
A NIGHT IN RIO INSPIRES AN ADVENTURE IN TASTE
RHYTHM · INTRIGUE · ORIGINALITY
DISCOVER WHERE ESCURIO MIGHT TAKE YOU
davidoff.co
m
dav_esc_210x203mm.indd 1
16.09.15 10:06
ARI’s Gerry Crawford discusses business p. 10 DDF unveils shops in Concourse D p. 14 ATU has global ambitions p. 28
OCTOBER 2015 · TFWA WE · VOL 25 · NO 2
TFWA WE 2015
Key points
■ Total distribution of 11,850 targeted readers
■ Established and respected; published for over 20 years
■ Truly unique and relevant regional perspectives
■ All issues distributed at events and to regional database
■ Strong internet exposure: Our website receives ~ 3 million hits per year
■ Biweekly enewsletters with high open and click rates
■ Coverage of all major duty free exhibitions
■ Bilingual issues: Spanish/English in Americas and Mandarin/English in Asia
■ Continuously updated design and editorial content, to stay current
PARENT COMPANY OF AMERICAS, ASIA AND GULF-AFRICA DUTY FREE & TRAVEL RETAILING MAGAZINES, GLOBAL MARKETING, IS THE ONLY PUBLISHING HOUSE THAT PRODUCES REGULAR MAGAZINES AND NEWSLETTERS TARGETED SPECIFICALLY AT DUTY FREE & TRAVEL RETAIL EXEC-UTIVES WORKING IN THESE SPECIFIC MARKETS. AS SUCH IT PROVIDES AN INVALUABLE SOURCE OF INFORMATION AND EXPERT OPINION ABOUT MATTERS PERTAINING TO EACH OF THOSE SPE-CIFIC REGIONS. AT TFWA WE CONSIDER THESE PUBLICATIONS TO BE PILLARS OF THE INFRA-STRUCTURE THROUGH WHICH THE INDUSTRY IS DEVELOPING NOW AND IN THE FUTURE.
– ERIK-JUUL MORTENSEN, PRESIDENT, TFWA’’
Global MarketingCompany Ltd.
Launched over 20 years ago, Americas, Asia and Gulf-Africa Duty Free maga-zines cover all three regions of the world that are on a growth trend in
the global travel retail industry. Our high-quality, glossy magazines are
the perfect choice to showcase global brands. While we have a clear regional focus, offering especially relevant informa-tion and allowing for targeted marketing, we have the look and feel of a high-end con-sumer publication.
While issues are produced for – and dis-tributed at – specific industry events such as IAADFS, TFWA Asia Pacific, ASUTIL, TFWA World Exhibition, MEADFA and FDFA, each issue is also distributed to the entire regional database to ensure we reach all possible industry professionals regardless of their attendance at any particular event.
Industry insiders know Americas, Asia and Gulf-Africa Duty Free magazines are must-read titles; we uncover the news that matters and, most importantly, get it into the hands of travel-retail industry decision makers.
Kindest Regards,
Hibah Noor, Editor-in-ChiefAmericas, Gulf-Africa and AsiaDuty Free & Travel Retailing
BEST OF BOTH WORLDS
■ Elevate your profile
■ Reach industry leaders and decision makers
■ Well-respected industry magazine published for over 20 years
■ Strong relationships and partnerships with TFWA, ASUTIL, IAADFS, MEADFA, FDFA, research groups like m1nd-set, and duty free operators
■ Full-service, turnkey media planning to make the very most of your marketing spend
■ Targeted, cost-effective media solutions. Regionally, thematically: Adapt your messaging and creative to your target audience
■ Multiple media touch points: Print, digital, experiential
■ Regionally based writers, an authentic voice and especially relevant information
■ Copy in English-Spanish in Americas and in English-Mandarin in Asia
WHY ADVERTISE?
DUTYFREEMAGAZINE.CA
NEW DAVIDOFF ESCURIO
A NIGHT IN RIO INSPIRES AN ADVENTURE IN TASTE
RHYTHM · INTRIGUE · ORIGINALITYDISCOVER WHERE ESCURIO MIGHT TAKE YOU
davidoff.com
dav_esc_210x203mm.indd 1 16.09.15 10:06ARI’s Gerry Crawford discusses business p. 10 DDF unveils shops in Concourse D p. 14 ATU has global ambitions p. 28
OCTOBER 2015 · TFWA WE · VOL 25 · NO 2TFWA WE 2015
■ In addition to special features relevant to the specific region and timely topics, each issue offers:
■ Ample operator news and information
■ In-depth articles about major airport projects and renovations
■ Company profiles
■ Exhibitor coverage
■ New and exciting offerings crossing all categories
■ Luxury goods
■ Wine & spirits news and reports, including information on trends, promotions and activa-tions specific to regions and categories
■ Tobacco news, from cigars and cigarillos to cigarettes and e-cigarettes
■ Fragrance, cosmetics and skincare news and reports, including new launches, promotions, GWPs and celebrity endorsements
■ Fashion, jewelry and accessories, seasonal trends, designer profiles, celebrity endorse-ments and in-store events
■ Technology and travel accessories
■ Confectionery and fine foods
■ Beauty beat
■ Gifting, exclusive packaging and seasonally focused items
■ Guest writers from the most influential companies
EDITORIAL COMPONENTS
DUTYFREEMAGAZINE.CA
Asia Duty Free _ NEW_ok.indd 2 10/04/15 13:46Changi breaks records p. 14 China Duty Free stays ahead p. 26 Prestige Supplies expands p. 40
TFWA AP 2015 MAY 2015 · TFWA AP · VOL 19 · NO 2
Diageo
DUTYFREEMAGAZINE.CAIAADFS 2015 MARCH/APRIL 2015 IAADFS VOL 25 · NO 1
Industry sales hit US$60 billion p. 14 JFK T4 Redo p. 22 Panama Report p. 32
Inglés y español
AMERICAS CIRCULATIONNorth America 34%South America 37%Central America 12%Caribbean 11%Other 6%Total Copies 3,850
GULF-AFRICA CIRCULATION Middle East 74%Northern Africa 9%Southern Africa 5%Central Africa 2%Other 10%Total Copies 3,600
ASIA CIRCULATION Southeast Asia 38%Northern Asia 30%Pacific Rim 9%Indian Subcontinent 8%Other 15%Total Copies 4,400
OUR READERS
Buyer
33%
President/CEO
21%
Retail Manager
41%
Other
4%
I AM PARTICULARLY IMPRESSED BY THE ARTI-CLES IN THE AMERICAS, ASIA AND GULF-AFRICA DUTY FREE MAGAZINES BEING DISSIMILAR TO WHAT I READ IN THE OTHER TRAVEL RETAIL MEDIA. THE ARTICLES HAVE GOOD DEPTH AND I HAVE THE FEELING OF ALWAYS HAVING LEARN-ING SOMETHING NEW. ADDITIONALLY, THE DUTY FREE MAGAZINES’ TEAM SEEMS TO KNOW VERY WELL WHAT IS IMPORTANT AND RELEVANT TO THE INDUSTRY.
–DR. PETER MOHN, OWNER & CEO, M1ND-SET’’’’
I ALWAYS FEEL THAT ON TOP OF WELL-RESEARCHED, INSIGHTFUL AND RELEVANT ARTICLES WE HAVE A DIA-LOGUE THROUGH THESE PUBLICATIONS. THIS PROVIDES VALUABLE GUIDANCE TO ALL PARTIES INVOLVED IN THIS INDUSTRY IN THE DYNAMIC REGIONS THEY COVER.
–JAYA SINGH, PRESIDENT, APTRA
EDITORIAL CALENDAR 2016
Magazine Focus or Event Month
Americas, Asia and Gulf Duty Free China February
Americas Duty Free IAADFS March
Americas Duty Free MHA April
Asia Duty Free TFWA AP May
Gulf-Africa Duty Free TFWA AP May
Americas Duty Free ASUTIL June
Americas, Asia and Gulf Duty Free Confectionery June
Americas, Asia and Gulf Duty Free Spirits July
Americas, Asia and Gulf Duty Free Lifestyle September*
Americas Duty Free TFWA WE October
Asia Duty Free TFWA WE October
Gulf-Africa Duty Free TFWA WE October
Gulf-Africa Duty Free MEADFA and MEE November
Americas Duty Free FDFA November
*Bonus distribution at TFWA WE in October
■AMERICAS ■ASIA ■GULF-AFRICA ■GLOBAL
ASIA CIRCULATION Southeast Asia 38%Northern Asia 30%Pacific Rim 9%Indian Subcontinent 8%Other 15%Total Copies 4,400
DIGITAL
Because travel retail professionals are always on the go
Nothing has changed the way we get information like the proliferation of laptops, tablets and smartphones. As more lounges, airports and even airplanes offer wifi, it becomes easier and easier to get information while traveling, which is exactly where the travel retail decision makers often are.
Americas, Asia and Gulf-Africa Duty Free magazines have made it easy for their readers to get information whenever and wherever they prefer, with an array of digital options.
E-NEWSLETTEROur popular biweekly newsletters bring timely information from all three regions, focusing on:
■ Retailer news
■ Airport and airline news
■ Industry news
■ Association news
■ Brand news
These newsletters go out to all 11,850 people in our database on a bi-weekly basis, so travel retail professionals can keep abreast of current happenings, launches and promotions throughout the year.
QUICK STATISTICS
Total pageviews:
12,113Visits:
6,542Unique visitors:
5,289Average time
on site:
1:45Pages
per visit:
2.1
TOP LANDING PAGESAMERICAS main page
ASIA main page
ASIA tobacco news section
GULF-AFRICA main page
ASIA industry news section
GULF-AFRICA spirits news section
AMERICAS industry news sectionTOP EXIT PAGES
AMERICAS main page
ASIA tobacco news section
ASIA main page
ASIA industry news section
GULF-AFRICA spirits news section
AMERICAS industry news section
ASIA confectionery news section
NEW VERSUS RETURNING VISITORS
New
26.8%
Returning
73.2%
TOP REFERRAL SITES
Other
16%
Direct
29%Google
55%
AVERAGE MONTHLY STATISTICS (Oct 2014-Oct 2015)
WEBSITESOur website hits total close to 3 million per year
Each regional magazine has its own dedicated website, bringing constant news updates and important industry information. Easy-to-navigate pages direct you to categorized news stories, event updates, embedded video and product news, again separated by category.
Each website contains links to every magazine issue pro-duced in the previous years for that region, giving easy access to information with a simple click.
The interactive environment helps inspire readers to click on advertisements, navigating directly to the brand’s webpage, causing an increase in web traffic and a greater potential to receive exceptional statistics on engagement.
DIGITAL EDITIONSEach of our magazine issues is also produced digitally and distributed to our respective regional databases, but we now have a new, exciting type of digital edition that goes out to all regions.
While our printed magazines have an event focus and go out to those travel retail professionals most likely to attend that event (whether or not they do), our new strictly digital editions are focused on a topic that is relevant to all regions, and go out to everyone within those regions.
2016 digital editions:
■ China, going out in February
■ Confectionery, going out in June
■ Spirits, going out in July
■ Lifestyle, going out in September and also in both print and digitally with our TFWA WE Cannes issues
DEVICE BREAKDOWNTOP TEN VISITORS BY CITY
London
Singapore
Hong Kong
New York
Dubai
Paris
Kuala Lumpur
Sydney
Bangkok
Seoul
TOP TEN VISITORS BY COUNTRY
United States
UK
France
Germany
Singapore
India
Hong Kong
Australia
UAE
Malaysia
TOP TEN VIEWED PAGES1. AMERICAS main page
2. ASIA main page
3. GULF-AFRICA main page
4. GULF-AFRICA industry news: Saudi Duty Free opening soon at KKIA
5. ASIA bags and accessories news: Tumi celebrates 40 years
6. GULF-AFRICA liquor news: Jack Daniels Sinatra Century launching in Singapore
7. AMERICAS fragrance news: Luxury Travalo Milano has ingenious secret
8. ASIA brand news
9. AMERICAS liquor news: Remy Martin launches its Cellar Masters Selection at IAADFS
10. ASIA tobacco news: KT&G releases Tonino Lamborghini cigarettes
65%
Desktop
21%
Smartphone
14%
Tablet
ELECTRONIC AD SPECSPIXELS INCHES
A SUPER BANNER 650 X 150 9.028 X 2.083
B SIDE BANNER 166 X 300 2.306 X 4.167
C BUTTON AD 166 X 122 2.306 X 1.694
Files: JPG or GIF (animated accepted) file. We can assist you in designing your web banner
ADVERTISING RATES & SPECIFICATIONSADVERTORIAL REQUIREMENTSAll Advertorial copy must be supplied by the client in high-res-olution digital format (PDF, JPG, TIF) no later than 30 days prior to publication deadline to accommodate editing and design.
Artwork: All artwork must be provided to Global Marketing Company Ltd. in digital format (high-resolution – 300 dpi minimum) on CD or via e-mail/ftp site. A matchprint is recommended to guarantee color.
C O N D I T I O N S F O R A D V E R T I S I N GOnce the insertion order is signed or a written agreement by email is in place, the client company is required to forward payment to Global Marketing within 30 days after the publication of the magazine.
Materials must be sent to Global Market-ing by the determined deadline. If the client company fails to have materials delivered
on time, it will still be liable for the payment. This payment agreement will be adhered to even when the client fails to deliver the ma-terial by the deadline and the advertisement therefore does not run in the issue.
Cancellation of this contract, in part or in its entirety, must be provided, in writing or via email, 45 business days in advance of
the publication deadline. Cancellations that do not conform to the 45 business day lead-time will run as originally agreed.
Furthermore, cancellations will void dis-counted rates outlined in the agreement. As such, all remaining and previously run advertising will be billed and/or re-billed to the client at full-rate card prices.
B CAijaz Khan, Publisher T: +1 905 821 3344 x. 22 F: +1 905 821 2777 E: [email protected]
A
PRINT AD RATESPOSITION 1X US$ 2-4 US$ 15+ US$
FRONT COVER $8,000 $7,700 $7,400
OUTSIDE BACK COVER $6,000 $5,750 $5,500
INSIDE FRONT COVER $5,000 $4,750 $4,500
INSIDE BACK COVER $5,000 $4,750 $4,500
DOUBLE PAGE SPREAD $8,500 $8,250 $8,000
FULL PAGE $4,500 $4,250 $4,000
HALF PAGE $2,300 $2,050 $1,800
THIRD OF A PAGE $1,700 $1,450 $1,200
QUARTER PAGE $1,200 $950 $700
STRIP $1,200 $950 $700
ELECTRONIC AD RATES1 MONTH 3 MONTHS 6 MONTHS 12 MONTHS
A SUPER BANNER $1,170 $3,334 $6,334 $10,400
B SIDE BANNER $910 $2,593 $4,927 $7,800
C BUTTON AD $650 $1,560 $3,380 $6,500
PRINT AD SPECS millimeters inches millimeters inches
FRONT COVERTRIM SIZE 210 x 203 8 5⁄16“ x 8” HALF-PAGE HORIZONTALBLEED SIZE 223 x 210 8 ¾” x 8 ¼” TRIM SIZE 188 x 134 7 3⁄8“ x 5 5⁄16”TYPE AREA 184 x 184 7 ½” x 7 ½”FULL PAGETRIM SIZE 210 x 297 8 5⁄16“ x 11 5⁄8” QUARTER-PAGEBLEED SIZE 223 x 310 8 ¾” x 12 ¼” TRIM SIZE 94 x 134 3 ¾“ x 5 5⁄16”TYPE AREA 184 x 272 7 ½” x 10 11⁄16”DOUBLE-PAGE SPREADTRIM SIZE 420 x 297 16 ½“ x 11 5⁄8” THIRD OF A PAGEBLEED SIZE 433 x 310 17 1⁄16” x 12 ¼” TRIM SIZE 75 x 275 3“ x 11”TYPE AREA 395 x 272 15 ½” x 10 11⁄16”
HALF-PAGE VERTICAL STRIPTRIM SIZE 94 x 275 3 ¾“ x 11” TRIM SIZE 214 x 55 8 ¾“ x 2 1⁄8”