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Enhancing Shareholder Value through capital risk management – an Insurer’s perspective PRMIA Members Luncheon Tony Coleman Chief Risk Officer and Group Actuary 20 February 2003

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Enhancing Shareholder Value through capital risk management – an Insurer’s perspective

PRMIA Members Luncheon

Tony ColemanChief Risk Officer and Group Actuary

20 February 2003

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Presentation Overview

• Capital Management

• The Risk Environment

• The Risk Control Cycle & Management of volatility

• Climate Change – new uncertainty

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• Balancing “conflicting” stakeholder expectations

– customers

– shareholders

• Capital provides support in face of adverse outcomes from:

– insurance activities

– investment performance

– operations

• Implications for capital management

– need for an integrated approach

Capital Management

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4

Maximum capital

Minimum target capital

Excess capital

Operating zone for capital

management

Minimum additional capital

Regulatory capital

Liabilities

Components of Capital

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• Inwards Reinsurance/GIO Re

• 11 September / Terrorism

• HIH / Corporate Governance

• Asbestos Liabilities

• Medical Indemnity

• Tort Law Reform (Public Liability)

• Natural Catastrophes

• Industry Consolidation

• Poor Equity Markets

• Pricing Cycle

Some Recent Risks for Insurers

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Stock markets vs. premium Stock markets vs. premium ratesrates

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Effective Insurance Management

Risk management uses a control cycle

Performance

management

Pricing

Risk management

Reserving

Capital

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• Establish risk appetite

– decide what risks are essential, shed others

– decide target financial strength (“risk of ruin”)

• Identify and assess risks

– understand ALL material risks (including operational)

– quantify the distribution of outcomes from the risks

undertaken

• Keep risks “in control”

– monitor exposures and outcomes

– respond to “out of control” outcomes

Role of Risk Management

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9

AssetAllocation

InvestmentsInsurancePortfolio

InvestmentReturn

PremiumIncome

Claims andExpenses

ReinsuranceProgram

Profit

Shareholders

Dividends Capital infusions RewardRisk

Dynamic Financial Analysis

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• Volatility and the risk / return trade-off

• Dimensions of volatility

– business process / operational

– balance sheet

– strategic

Management of Volatility

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1.43

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High ReturnCompanies

Low ReturnCompanies

Earnings Volatility

Earnings VolatilityEarnings Volatility

Earnings Volatility

High

High High

HighLow

Low Low

Low

Volatility and Shareholder Value

Low Earnings Growth Companies

High Earnings Growth Companies

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• Holistic, enterprise-wide, risk management in response to

changing environment

• Increasing sophistication – in-house capital measurement

models

• Importance of earnings predictability

• Focus on drivers of long term value

The Way Forward

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Global temperatures have increased. 1990’s were the warmest decade and 1998 the warmest year since records began in 1861. Further increases are projected.

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• Insurers calculate, price and spread risk across the

community

• Claims paid represent largest cost of an insurer (claims >

80% of home and motor premiums)

• If frequency or severity of claims increases, insurers have to

increase premiums or mitigate risk to stay viable

• Climate change is expected to increase BOTH the frequency

and severity of claims incurred

Weather and Climate are core business for insurers

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$0

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

$140,000,000

$160,000,000

More of these events will increase premiums dramatically

A few extreme events cause majority of losses(NSW, NRMA Building Insurance Top 20 Storm Events 1987-2002)

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Small increases in wind speed can significantly increase losses (NSW, NRMA Building Insurance only)

0

100

200

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500

600

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Under 20 knots 20-40 knots 40-50 knots 50-60 knots

% In

crea

se in

Dam

ages 25% increase in peak gust causes 650%

increase in building damages

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• What are the implications under various Climate Change

scenarios?

• Very little research in this area at present

• Climate Change means that historical records become less

relevant

• Modelling and our capacity to predict become extremely

important

How will hailstorms be affected by climate change?

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18/3/1990

14/4/1999

21/1/1991

3/10/198628/10/1995

Many people and properties at risk

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• This modelling is on the cutting edge – using state of the

art models and technical expertise

• Initial analysis based on the April 1999 event

• How much larger or more intense is possible?

• How will their characteristics and behavior change?

• How much more likely are they to occur?

• The answers were surprising!

IAG’s storm modelling and climate change

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Economic losses doubling every 10

years

Costs of global disasters are increasing

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• Proactive – at a policy level, we support initiatives that reduce greenhouse emissions

• Corporate ecology

– corporate energy efficiency initiatives

– procurement policies

• Research

– Weather-related risks and climate change

– new products and services which create business value and

encourage sustainable behaviour

IAG’s response