Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin,...

21
1 Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive Download slides at: http://www.nfib.com/paymentprocessdeck Payment Processing Best Practices: Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive Download slides at: http://www.nfib.com/paymentprocessdeck Download at http://www.nfib.com/paymentquestions

Transcript of Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin,...

Page 1: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

1

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Payment Processing Best Practices:Tools, Tips and Resources to Save Time and Money

Kathleen Ervin, Vice President of MarketingRon Demmans, Director of Sales Administration

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Download athttp://www.nfib.com/paymentquestions

Page 2: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

2

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Payment Processing (noun):

A non‐cash transaction.

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Credit Card vs. Debit Card

Page 3: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

3

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Page 4: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

4

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

59%

41%

Debit Cards

Credit Cards

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Pin Debit

Page 5: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

5

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Consumer Cards, Commercial Cards and International Cards

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Interchange (noun):

Wholesale costs established by Visa, MasterCard and Discover for processing of all card types and transactions.

Page 6: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

6

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

“One size does not fit all”

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

“Know your rates”

Page 7: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

7

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Card vs. AMEX

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

The Four Buckets

Page 8: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

8

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Bucket 1: Swiped Check Card

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Bucket 2: Qualified

Page 9: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

9

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Rewards Cards

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Bucket 3: Mid‐Qualified

Page 10: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

10

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Bucket 4: Non‐Qualified

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Downgrades

Page 11: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

11

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Merchant Statement

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Chargeback (noun):

A card holder has up to 180 days from the statement date to dispute what you charge them. 

Page 12: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

12

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Merchant Processor (noun):

Handles the transmission of payment data that is necessaryto authorize and settle credit card transactions.

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Payment Processor (noun):

Company appointed by the merchant to handle credit and debit card transactions.

Page 13: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

13

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Annual Checkup

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

How to get the best rate for your payment processing

1. Don’t be fooled by a low rate

2. Read your merchant statements

3. Watch out for lengthy contracts with early termination fees

4. Get your annual rate review

5. Know the “Ten Questions to Ask Your Processor”

Page 14: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

14

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Virtual Terminal (noun):

A Web gateway that permits you to process all of your payments – cards, ACH, recurring payments –

through your computer.   

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Automated Clearing House (noun):

ACH, also known as “eCheck” is an inexpensive alternative to credit card payments. Transactions are direct debits to a 

customer’s bank account. 

Page 15: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

15

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Recurring Payments (noun):

The ability to charge your customer by credit card or ACH by automatic billing.

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Recurring Payments

Page 16: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

16

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Recurring Payments

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Check 21 Act

Page 17: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

17

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Other Check Services

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Check Verification (noun):

Verifies if the check writer has previous outstanding unpaid bad checks.

Page 18: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

18

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Check Guarantee (noun):

Your check insurance policy ‐makes sure you get paid for a returned check.

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Check Conversion (noun):

Converts the check into an ACH payment (eCheck), canceling the paper check.

Page 19: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

19

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

How to get the best price for check guarantee

1. Look for monthly minimums and statement fees 

2. Look for a provider that has a liberal check acceptance policy

3. Be clear about what checks are not covered

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

What should you look for in check verification?

1. Use a provider that uses the largest national database possible and make sure the database has a large amount of merchants in your area.

Page 20: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

20

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

We find savings for 70% of NFIB membersAverage annual savings ‐ $1,662

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

Free Download

“Top 10 Questions Any Merchant Should Ask”

http://www.nfib.com/paymentquestions

Page 21: Download at // · 2016. 1. 25. · Tools, Tips and Resources to Save Time and Money Kathleen Ervin, Vice President of Marketing Ron Demmans, Director of Sales Administration Participate

21

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

You may contact Solveras directly at:

800‐619‐5301www.solveras.com/NFIB

[email protected]@solveras.com

Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive

Download slides at: http://www.nfib.com/paymentprocessdeck

For more information about the Small Business Webinar Series visit: 

http://www.NFIB.com/webinars 

We want your feedback. If you enjoyed today’s webinar or have suggestions for the future, please fill out the short survey that you will receive via 

email after this webinar.

Did you know… NFIB is on           Stop By and Leave a Comment

http://www.nfib.com/facebook

Stay Connected with NFIB