Efficiency implies doing things right. Effectiveness is doing the right things.
Doing the Right Things
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Transcript of Doing the Right Things
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Doing the Right Things
WiLS World
July 30, 2014
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July 30, 2019Library at UW Oshkosh Closes
The closure of Polk Library at the University of Wisconsin Oshkosh is
a good example of why over 50% of academic libraries have closed their doors in the past five
years. The reasons are obvious. Librarians failed to
recognize . . .
Chronicle of Higher Education
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1967
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Focus on . . .• Technology
• Electronic Resources Management
• Information Literacy
• Distance Learning
Big ChallengesFall 2010
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• 2 Staff budget lines not funded
• Staff shrank from 26 to 24.
• 5 new PDs created
• 7 existing PD altered
In Two Years
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• Library Technology Services
• A department, not a person.
• Time to develop and innovate
• Leader on campus & beyond
Big ResultsTechnology
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• Better coordination from start to finish
• Better customer service
• Clearer responsibility
• ERMS - CORAL
Big ResultsElectronic Resources
Management
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• New University Studies Program
• Dedicated to Promoting Library’s Role
• Increase in Instructional sessions
• ANVIL !!!
Big ResultsInformation
Literacy
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• Enhanced Strong Support for Nursing and Life Long Learning . . .
• New Emphasis by College of Business
• Intensive Support for the Executive MBA
Big ResultsDistance Education
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• Improved Strategic Communications
• Clearer Organizational Structure
Additional Big Results
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• Big Change Was Inevitable!
• Learn from Mistakes
• All Staff and Areas are Critical to Big Change
Final Thoughts
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• False Perception that Big Results Came from Additional Resources
• New Way of Thinking• Innovation without new
university funding• Innovation in a time of
reduced funding
Final Thoughts