Workforce Development and Managementaapa.files.cms-plus.com/2018Seminars...things right; leadership...
Transcript of Workforce Development and Managementaapa.files.cms-plus.com/2018Seminars...things right; leadership...
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Workforce Development and Management
AAPA Marine Terminal Management Training
Stacey V. Lewis, Director of Human Resources
Thursday, October 4, 2018
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Today’s Conversation
• Who’s in the Room?
• What do YOU want to know/discuss/takeaway?
• Leader? Manager? Something else?
• The Workforce (Yesterday, Today and Tomorrow)
• Leadership/Management:• Where we were!
• Where we are (or perceived to be)!
• Where we HAVE to be (we no longer have a choice)!
• Q&A
• A lil surprise…….(gotta stay until to end)
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Who’s in the Room?
LEADER
ROGUE
DISRUPTOR
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Who’s in the Room?
MANAGER
EFFECTIVE
CONSCIENTIOUSNESS
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Leaders & Managers• Rogue • Disruptor• Game Changer• Envelope Pusher• Change Agent• Credible• Architect of Change• Strong EQ• Transparent• Social boldness• Tough-mindedness
• Effective• Process and Systems Oriented• Curious• Cautious• Manage Status Quo• Predictable• Accountable• Being Liked• Conscientiousness• Self – Aware• Dominate
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Outputs• Leaders create a vision, managers
create goals.
• Leaders are change agents, managers maintain the status quo.
• Leaders take risks, managers control risk .
• Leaders build relationships, managers build systems and processes.
• Leaders create fans, managers support employees.
• Leaders coach, managers direct.
• Leaders focus on people as people, managers focus on position and titles.
• Leaders seek to explore the unknown, managers are more comfortable with the “known and proven”
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Fitly Spoken
“Leadership actions precede
leadership titles”-Dr. Noel Hacegaba
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THE WAY WE WERE……The History of Workforce Development and Management
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To Sum it up…….
“Do what I say or else……”
- The Boss Man
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To Sum it up…….
“I know it’s not right, but I need this
job…”
- The Frantic Employee
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To Sum it up…….
“This is a good paying job. I am
staying here until I retire….”
- The Uninspired Employee
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THE WAY WE ARE…The Current State of Workforce Development and Management
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To Sum it up…….
“Management has rights, right?”
- The Unsure Supervisor
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To Sum it up…….
“You’ll be hearing from my union
representative?”
- The I Know My Rights Employee
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To Sum it up…….
“I gave my supervisor that report
five minutes ago, and I still have
not heard from her?”
- The New Employee
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No One is Exempt…..
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THE WAY WE HAVE TO BE…The Future of Workforce Development and Management
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Fitly Spoken
“Management is doing
things right; leadership is
doing the right things.”
– Peter Drucker
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What is needed NOW!
• What we do is very important – We Matter!• Acknowledge that we have to do things differently!• KNOW more than just your respective discipline!• Data and Metrics matter!• Must be viewed as a credible resource• Do not shy away from “courageous conversations”• Be willing to call “a thing, a thing”• Manage PERFORMANCE• Know your EQ inside AND out!• Recognize message vs. messenger
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What is needed NOW!
• Pay attention to what’s NOT being done or said
• Stay current with leadership/management trends
• Ask for HELP
• Embrace intellectual curiosity
• Do not underestimate the power of establishing/maintaining internal relationships
• SEE and TALK to your team! Take notice……..
• Be okay with uncomfortable – being and causing
• Be Kind, not only to others but to YOURSELF!
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Q&A
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RESOURCES
• Havard Business Review – July/August 2015
https://inside.6q.io/whats-the-difference-between-manager-and-leader/
https://www.forbes.com/sites/williamarruda/2016/11/15/9-differences-between-being-a-leader-and-a-manager/#3a23de004609
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STACEY V. LEWIS, SPHR, SHRM-SCP,IPMA-SCPDirector of Human Resources
Port of Long Beach
LinkedIn: Stacey Lewis
THANK YOU