DOES SFO 2016 - Andy Cooper & Brandon Holcomb - When IT Closes the Deal
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Transcript of DOES SFO 2016 - Andy Cooper & Brandon Holcomb - When IT Closes the Deal
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WHEN IT CLOSES THE DEALHow Technology Strategy Helps the Business to Win
Andy CooperSVP, Global Platform Services
Brandon HolcombVP, Global Platform Engineering
®
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Equifax: The Early Years
Family-owned grocers expanded credit investigations/reports with list of credit worthy customers and door-to-door ingenuity
Established Equifax name to reflect customer pledge to deliver equitable factual information
Vision:To be the global leader in
information solutions that creates unparalleled insights to solve
customer challenges
Guy WoolfordCator Woolford
Dynamic Future2016 – 2020s
Information Solutions Leader Innovation from lower cost
technology, digital/mobile trends, advanced analytics
Equifax positioned for disruptive growth
Growth Transformation2006 – 2015
Differentiated Data Leader Mortgage crisis pushes lenders beyond FICO
scores Differentiated data strategy Cultural transformation Vertical focus; IT platforms for scale; analytics
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National, Score-Driven CRA 1975 – Equifax CRA consolidation, automation,
national coverage Europe & LATAM Decisioning
Scale & Automation1960s – 2005
Early Days1899 –1960s
Regional CRA 1899 - Retail
Credit Company Local regional Toronto 1st intl
office
History
Equifax: By Numbers
$2.7BGlobal Information Solutions Company
9,200Employees
1899Company Founded
24Countries
Equifax Maintains Data, Worldwide, on More Than:
820M Consumers
91M Businesses
5,000 Employer Contributors
TOP AWARDS
Information WeekElite100
fintech FORWARD
ForbesTHE WORLD’SMOST INNOVATIVECOMPANIES
2015
FORTUNEWorld’s MostADMIREDCOMPANIES
2015
TOPWORKPLACES
The Atlanta Journal
Constitution
20152015
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Organization Evolution – Conway’s Law"Any organization that designs a system will inevitably produce a design whose
structure is a copy of the organization's communication structure"
OPERATIONALLY LED2007
STRATEGICALLY LED2017
TECHNICAL ORGANIZATION
INFRASTRUCTURE PLATFORMS
Build Technical Domain Capabilities Converged Teams Platform
Centric
Application Centric Infrastructure Shared Platforms Converged
Platforms SDDC
Outsourcing of Technical Support
Further opportunity within Equifax U.S. Investments in high-scale, multi-tenant platforms since 2010 Invest in new skills 10s of $M of refresh in next 5 years Access to high-volume bandwidth for Decision 360 strategy
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The Planets Aligned in 2015
Maturity of Colocation
Market
Cloud Computing
Availability of Massive Bandwidth
SDDCand
Infrastructure as Code
How we workis as important
as what we build Product vs
Business Case Driven
No more outsourced
culture
Become builders vs buyers
Quality at the SourceTalent,
Talent, Talent!
Cultural and Organizational Transformation
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Budget Centralization
OLD PARADIGM NEW PARADIGM
Business Units
Business Case
COMMON PLATFORMS
Core Infrastructure+
Software Assets
$
DEV TEST PROD
Prove the economic value of shared infrastructure platforms
Align infrastructure capabilities with the software that drives the business
Scale allows higher levels of engineering and resiliency for everybody
Software is developed once and leveraged for the enterprise
Business Units
Business Case
CONSTRUCTION ZONE
InfrastructureSilo
ApplicationSilo
$
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Aligning Across Boundaries
Budget centralization
drives financial dependency which leads to
execution dependency
Use tools to do your job NOT
to be your job
Develop, fund and cultivate
communities of practice
Narrow focus, grow
competency
“If you don't understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.”
W. Edwards Deming