DOCUMENTS RELATING - 911myths€¦ · documents relating to any report, including but not limited...

DOCUMENTS RELATINGto

ANY REPORT, INCLUDING BUT NOT LIMITED TOFD-302S, ELECTRONIC COMMUNICATIONS, AND

INSERTS, RELATING TO ANY COMMUNICATION BYANY PASSENGER ONBOARD ANY OF THE FOUR

FLIGHTS HIJACKED ON 9/11/2001 FOLLOWING THEHIJACKING OF SUCH FLIGHT (INCLUDING VOICEMAIL MESSAGES AND CALLS TO THE SOMERSET

COUNTY, PA EMERGENCY(911 OPERATOR SERVICE).

RESPONSIVETO

REQUESTS #35-1.[PACKET #4]

COMMISSION COPY

11 COMMISSION TASK FORCEDOCUMENT DELETION CODE!

[As of August 11, 2003]

"A" - SOURCE/INFORMANT INFORMATION - Information, the disclosure of whichwould tend to reveal the identity of an informant or source where confidentiality isexpressed or implied.

"B" - FBI TECHNIQUES AND/OR METHODS - Information on sensitive FBItechniques and/or methods which would impede or impair the effectiveness of thattechnique and/or method.

"C" - NON-RELEVANT FBI CASE INFORMATION - Information neither relevant norresponsive to the Commission's requests.

"D" - FBI PENDING CASE INFORMATION - Information which would impede orjeopardize a pending investigation of the FBI.

"E" - STATUTORY - Information legally prohibited from release by statute.

"F" - PRIVACY/SECURITY - Information, the disclosure of which would be anunwarranted invasion of the personal privacy or jeopardize the safety of lawenforcement personnel and/or their family members

Material redacted under this code includes (1) social security numbers;(2) date and place of birth; (3) home address and telephone numbers;(4) personnel cell phone and pager numbers

"G" - FOREIGN GOVERNMENT INFORMATION - The identity of a foreigngovernment and/or foreign service to include the names of foreign law enforcementemployees/officials.

265A-NY-280350-ATWJS:wjsLCN AT280

9/11 LawEnforcementPrivacy

L_The....foliQwing investigation was conducted by SA [

This lead, AT280, is a duplicate of lead. AT584. The>provider of this information, |I I received a copy ot the conversation via e-mail.

Lead AT584 was information received about the conversationthat took place between Jeremy.-Glick and his wife, via an airphone,on September 11, 2001 on Flight 93. .....This conversation has beenwidely publized, and is of no additional investigative value,therefore lead AT584 was discontinued. ' ••,.

9/11PersonalPrivacy

REQ. #35-13 000000122

(Rev. 08-28-2000)

FEDERAL BUREAU OF INVESTIGATION

Precedence: IMMEDIATE Date: 09/11/2001

To: Albany

Prom: New YorkNYO Command PostContact: Squad 1-44, | |--

:::"' 9/11 LawApproved By:

Drafted By:

EnforcementPrivacy

Case ID #: 265A-NY-280350-OUT (Pending)

Title: TWIN BOMBOO:NY

Synopsis: Lead set for Albany to contact JOANN MAKELY, ofNew York.

Enclosures: One photocopy of original FD-71 and fax transcript fromthe NY State Police. /

Details: On September 11, 2001, New York suffered terrorist attackson The World Trade, Twin Towers, located in downtown Manhattan. Theaforementioned terrorist activity involved several commercialairlines. An United Flight #93 departing from Newark InternationalAirport, Newark, New Jersey bound for San Francisco, California wasallegedly hijacked in flight.

A New York State Trooper, LT. James Murphy, reported that JOANNMAKELY, I L alleges shereceived a cell phone call from her step-son, JEREMY/CLICK. CLICKinformed MAKELY that he was a passenger on Flight #9/3/during theaforementioned hijacking which crashed in Pennsylvania- The cellphone communication was lost at approximately 9:55atiy.

9/11 FirstRe spouder / FamilyPrivacy

REQ. #35-13 Oof <•/ 000000123

To: Albany From: New YorkRe: 265A-NY-280350-OUT, 09/11/2001

LEAD (s):

Set Lead 1:

ALBANY

,,--/'9/H FirstResponder/ FamilyPrivacy

AT

Albany is t-o J JQANN MAKELY, [and interview her regarding a

telephone conversation she had with her step-son, JEREMY CLICK.CLICK was a passenger on the United Flight #93 bound for SanFrancisco from Newark, New Jersey, which crashed in Pennsylvania.Please coordinate with the Hudson Valley RA.

KEQ. #35-13 000000124

FD-302 (Rev. 10-6-95)

/9/11Personal

FEDERAL BUREAU OF INVESTIGATION Privacy

Date of transcription 09/11/2001

ROBERT W. COMBS, male, Caucasian,, date of birth,faddress IDirector of Technical Operations for GTE 'Airfone. 2809 Butterfield Rd.,Oak Brook, IL, telephone I I was advised of the identity ofthe interviewing agent and the purpose of the interview. COMBS thenprovided the following information:

Customer service representative PHYLLIS JOHNSON took anairphone call this morning from TODD BEAMER, aboard United AirlinesFlight 93. The call was then turned over to her supervisor, LISAJEFFERSON. Both JOHNSON and JEFFERSON took notes of theirconversations, which were turned over to the interviewing agent.JEFFERSON also typed out .a summary of the events, which was turned overto the interviewing agent. During one of the BEAMER conversations,JEFFERSON performed a "print screen" to document BEAMER1S credit cardnumber.' This printout was also turned over to the interviewing agent.

COMBS and MARK RUGG, .the manager of Network Operations, puttogether spreadsheets containing all the cellular calls made fromUnited Airlines (UA) flights 93 and 175 on today's date. Theinformation was derived from GTE ACIS, their billing system. Theyfirst compiled all the calls originating from UA 757s. The calls fromthe flights in question were then extracted and listed separately onthe spreadsheets.

Each call is listed on a seperate row. The information onthe second and third pages relates to the corresponding call on thefirst page.. The times listed under the page one column"CALL_DIAL_TIME" are believed to be noted in the time zone of theoriginating caller, eastern standard time. The telephone numbersdialed from the airphone are noted under the page one columns"COUNTRY_DIAL_NUM", "NPA_CITY_CODE", "NNX", and "PHONE LINE." The pageone column "CUSTOMER_ROLE_BIL" denotes the method of payment for thecall. IF that column shows the word "CARD," the corresponding creditcard is listed eight columns to the right, under the heading"SCP_CARD_ID." The page one column CCS.NAME11CHR(95)11CCS.NA denotesthe callers' name if that person is already in their billing system.Under the page one column "ANSWER_STATUS", the number 0 indicates noanswer and the number 1 indicates the call was answered. Under the

investigation on 9/11/2001 «« Oakbrook, IL

File* 265A-NY-280350 Date dictated 9/11/2001

by S.S9/!1 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of 1he FBI and is loaned to your agency;REQ. #35-13 ^0 , *'JL 000000125

FD-302a(Rev. 10-6-95)

265A-NY-280350

Continuation of FD-302 of ROBERT W . COMBS , On 9/11/2001 , Page

page one column heading "TERMINATION TYPE," the number 0 indicates anormal termination and the number 1 indicates an abnormal termination.An abnormal termination could be caused by a loss of signal, a sharpturn by the airplane, or the airplane moving out of range. Under thepage one column heading "TERMINATION_DIRECTION", the number 0 indicatesthe call was terminated in the air and the number 1 indicates the callwas terminated on the ground.

Under the page two column heading "TERMINATION_REASON_CODE_",the number 0 indicates a normal termination. The number 22 indicatesinvalid data, while the number 24 indicates the credit card was denied.Under the page two column "LANGUAGE_IND", the number 1 indicates thecall was in English. The page two column "DISTRIBUTIONJUNIT" is shortfor cabin distribution unit (CDU). Most 757s have two CDUs perairplane. Usually the CDUs are located in the rear of the airplane.Each airphone handset is connected to one of the CDUs. The page-twocolumn heading "TERMINAL_UNIT" represents the particular unit numberassigned to each airphone. The lower the number, the farther the unitis physically located from the CDU. The page two column heading "CITY"lists the cellsite location from which the call originated. The pagetwo column heading "NUM_OF_HANDOFFS" notes the number of times a callwas transferred to a different cellsite.

The page three column heading "SCP_DURATION" denotes thelength of the call in seconds.

COMBS provided a paper copy of each spreadsheet to theinterviewing agent, as well as a copy on a 3.5 inch diskette underMicrosoft Excel 97.

RBQ. $35-13 000000126

9/11PersonalPrivacy

09/11/200.1

LISA JEFFERSON, GTE Airphone Customer ServiceRepresentative, 2809 Butterfield Road, Oak Brook, Illinois,phone number | \s interviewed teleohonicallv I

J After'being advised of the agent's identity and thenature of the interview, JEFFERSON provided the followinginformation:

JEFFERSON received a phone call at approximately 8:45 a.m.Central time, September 11, 2001 from an individual aboard acommercial airliner. The caller identified himself as TODD BEAMER ofCranberry, New Jersey, a passenger aboard United Airlines (UAL)Flight 93 to San Francisco, departing at 8:00 a.m. Eastern time andlanding 11:14 a.m. Pacific time. BEAMER called to state that theairplane was about to be highjacked. He stated that threeindividuals, two wielding knives, the third with a bomb strapped tohis waist with a red belt, were preparing to take control of theflight.

JEFFERSON estimated that she spoke to BEAMER for sevenminutes before the two highjackers armed with knives entered thecockpit, securing the door behind them. The third highjacker withthe bomb remained in the main cabin with the passengers after closingthe privacy curtain between First Class and Economy Class. BEAMERstated that after a short period, the aircraft maneuvered erraticallyand continued to do so. He stated that the aircraft was turningaround. JEFFERSON noted that the call had an unusually low amount ofbackground noise.

JEFFERSON continued her conversation with BEAMER foranother eight minutes. During this time she could hear screams,prayers, exclamations, and talk of subduing the highjackers. At notime did she hear any discernable language -other than English. Atapproximately 9:00 a.m. Central time, BEAMER said that the passengerswere about to attack the highjackers.

09/11/2001 Chicago, Illinois (telephonically)

265D-NY-280350 09/11/2001

Law Enforcement Privac

REQ. #35-13 oO, :f6>30 000000127

265D-NY-280350

Lisa Jefferson 09/11/2001 2

Her last exchange with BEAMER, in which he asked JEFFERSONto call his pregnant wife, Lisa, and his two boys, David and Andrew,to tell them that he loved them, occurred at 9:00 a.m. Central time.Next, JEFFERSON heard another passenger give the go-ahead to maketheir move. After that point, she heard nothing. She kept theconnection open for another twenty minutes without hearing anything,at which time she disconnected the call. During the call, trackingequipment indicated that the call was being serviced by a Pittsburghtransceiver, indicating that the aircraft was in that service area.

Approximately five minutes later, JEFFERSON received acall from MARSHALL LNU of Verizon Quality Control for residentialservice. MARSHALL indicated that a passenger, JEREMY LNU, aboard UAL93 was currently phoning his in-laws via an airphone. The in-lawscontacted Verizon while remaining in contact with JEREMY. For somereason, Verizon contacted GTE Airphone during this call with JEREMY'Sin-laws. JEFFERSON could not hear JEREMY via this chain of calls.JEFFERSON received information second hand about the conversationbetween JEREMY and his in-laws via the Verizon employee. JEFFERSONestimates that this call came at 9:30 a.m. Central time.Conversation with Verizon continued until approximately 9:43 a.m. atwhich time the connection with the airphone ended.

REQ. #35-13 000000128

9/11 FirstResponder/ FamilyPrivacy

09/11/01

DESNA LYNNS BURNETT, date of birth|\ After having been advised of the identity of the interviewing

agents and nature of the interview she provided the followinginformation:

Starting at approximately 6:30 a.m. (PST) BURNETT receiveda series of three to five cellular phone calls from her husband,THOMAS EDWARD BURNETT, JR. THOMAS BURNETT was talking quietly andtold his wife that the flight he was on had been hijacked. Headvised her he was on United Airlines flight 93 from Newark, NewJersey to San Francisco, California. THOMAS BURNETT instructed hiswife to call the authorities and advise them that the plane had beenhijacked. The hijackers claimed to have a bomb. He also told hiswife that a passenger had been knifed.

Approximately ten minutes later DEENA BURNETT receivedanother call from her husband, THOMAS BURNETT. THOMAS BURNETT wasspeaking in a quiet voice and asked his wife if she had heard aboutany other planes. DEENA BURNETT advised her husband that two planeshad flown into the World Trade Center. THOMAS BURNETT asked if theywere commercial planes. DEENA BURNETT responded that the planes wereunidentified at the time. DEENA BURNETT stated it seemed that herhusband knew other flights had crashed into the World Trade Center,although this was never specifically brought up. THOMAS BURNETTmentioned during this conversation that the hijackers were talkingabout flying the plane into the ground, location not specified.

Approximately five minutes later she received another cellphone call from her husband. BURNETT was able to determine that herhusband was using his own cellular telephone because the calleridentification showed his number, (925) 980-3360. Only one of thecalls did not show on the caller identification as she was on theline with another call. THOMAS BURNETT advised his wife in this callthat the passenger that had been knifed had died. He told her "they"were in the cockpit. She asked her husband to sit still. THOMAS

09/11/01 San Ramon, CA

265D-NY-280350 09/11/01

9/11 Law Enforcement Privacy

REQ. #35-13 $•$£ 000000129

265D-NY-280350

DEENA LYNNE BURNETT 09/11/01 2

BURNETT asked his wife, who previously worked in the airlineindustry, what was the probability of a bomb being on board theplane. DEENA did not respond and THOMAS BURNETT stated he did notthink they had a bomb because he did not see one; only knives.THOMAS BURNETT then told his wife "we are turning toward the WorldTrade Center, no we are turning away." BURNETT then told his wife "]have to go" and hung up the phone.

During the last call to his wife BURNETT told her "a groupof us are getting ready to do something" and he may not speak to heragain.

DEENA BURNETT advised that her husband, other thanreferring to the hijackers in the plural, never provided anydescriptive data regarding the hijackers. She never noted anybackground noise other than what one would normally expect on anairplane. DEENA BURNETT noted that her husband usually flew firstclass. In closing she noted that her husband was a former collegefootball player and very intelligent. If he concluded he was goingto die he would not sit there, he would take action.

THOMAS EDWARD BURNETT, date of birth May 29, 1963, was theChief Operating Officer for Thoratec Corporation, 6035 StoneridgeDrive, Pleasanton, California 94588, (925) 735-0155.

REQ. #35-13 000000130

FD-302 (Rev. 10-6-95) .. g /. ,

/ Personal

. 1 . / Privacy


Dale of transcription 09/11/2001

JOHN WILLIAN SHAW, Date of Birth I 7 ]

I /wa scontacted telephonically by the interviewing Special Agent. Afterbeing advised of the identity of the interviewing Special Agent and thenature of the interview, SHAW provided the following information:

SHAW was a telecommunications ..officer" at the Department ofPublic Safety, 40 North Pennsylvania Avenue. Greensburg, Pennsylvania,15601, telephone number I I He received an emergencytelephone call on the cell phone line at approximately 9:57 a.m. on09/11/2001. The caller identified himself as ED WHART (phonetic), apassenger on United Airlines flight number 93 bound from Newark, NewJersey to San Francisco, California. The airplane was a 757. SHAWbelieved WHART stated that the plane was loaded with numerouspassengers.

WHART, who was locked in the bathroom, stated that thepassengers needed help immediately. He repeated several times that theplane was being hijacked.

The duration of the telephone call was less than five minutesbefore the line disconnected. SHAW believed the authenticity of thetelephone call because of WHART's tone of voice. WHART identified hiscell phone number as (732) 241-6909.

investigation on 09/11/2001 at Charleroi, Pennsylvania (telephonically)

File* 265A-NY-280350-302 Date dictated 09/11/2001

by 19/11 Law Enforcement Privacy I

contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned tp.vour azcncy <al

9/11 FirstResponder/FamilyPrivacy

\1

The following pertains to lead control, number SF157.

JACK G R A N D C O L A S j \ California,with telephone numberp /was advised of the. identity ofthe interviewing Agents and the purpose of the intervieV.

GRANDCOLAS' date of birth is j |

On September 11, 2001, LAUREN GRANDCOLAS (LAUREN), thewife of JACK GRANDCOLAS (JACK), was originally scheduled to fly on aUnited Airlines flight leaving Newark, New Jersey at 9:20 a.m.Eastern Standard Time to San Francisco, California. JACK indicatedthat his wife called him at his residence on two occasions during themorning of September 11, 2001, and left messages on the answeringmachine, which were stored digitally. JACK did not take the callspersonally because he was asleep at his residence. JACK said that hewould play the messages for the Agents; however, the messages were sopersonal in their substance that he was extremely concerned about hisown and his in-laws' privacy and did not want the recordings to bemade public. JACK played the two conversations.

The first message was left at approximately 4:30 a.m.,Pacific Standard Time prior to boarding United Airline (UA) Flight93. LAUREN'S message was that she arrived at the airport earlierthan expected and was able to get on UA Flight 93, enabling her toreturn to San Francisco early.

The second message was left on the answering machine atapproximately 6:00 a.m., Pacific Standard Time. JACK indicated thatLAUREN owned a cellular telephone but he was not sure which cellulartelephone she was using. LAUREN'S message indicated that there wereproblems on the flight (Flight 93) but she reassured him thateverything was alright. Her voice was very calm and there were noaudible background noises. LAUREN told JACK numerous times in themessage that she loved him. LAUREN also told JACK to advise herfamily that she loved them. LAUREN then told JACK goodbye and the

09/11/2001 San Rafael, CA

265D-NY-280350-SF 09/12/2001Special Agent

9/11 Law Enforcement PrivacySpecial Agent

#35-13 -30^ * 000000132

265D-NY-280350

JACK GRANDCOLAS 09/11/2001 2

call ended.

In LAUREN'S second message, there was no mention of ahijacking, any descriptive information about the hijackers or weaponsused.

JACK said that he wanted to help the investigation but atthis time he did not want the FBI to record the.digital messagesbecause he wanted to talk to LAUREN'S relatives concerning privacyissues. JACK mentioned that he would record the messages to preservethem if and when he decided to turn them over to the authorities.

REQ. #35-13 000000133

(Rev. 10-01.1999)


Precedence: PRIORITY

To: Director

From: ChicagoCommandContact: f

Approved By:

Date: 09/12/2001

Attn: ITOS - SIOC

Drafted By: J

Case ID #: 265D-NY-280350-CG (Pending)

Title: TWIN TOWER BOMBINGS00: NY

/9/11 Law. Enforcement

••' Privacy

Synopsis: Summary EC with significant time line activity Reported incaptioned matter. j

Enclosure (s) : Copies of Rapid Start Time Line entri.es for; the periodof September 11, 2001 through 10:50 a.m. on September 12, $001.

Details: i

SEPTEMBER 11. 2001

8:45 AM At approximately 8:45 a.m., SA [_ Jreceived a\e callfrom Robert Combs, employed by GTE Airfone, 2809JButterfieldRoad, Oakbrook, 11. Combs advised he was relaying! informationfrom GTE Airfone employee Lisa Jefferson. Jeffejrson wascurrently talking to a passenger on United Airlines; (UA) Flight93 which had left Newark, NJ at 8:00 a.m. and wa£ travelingto San Francisco, CA. Passenger identified himself as ToddBeamer from Cranberry, NJ who advised his flight!was justhijacked by three Arab individuals, two of whom hajd knives andone had a bomb strapped on his person. At this time CJombs advisedthe call had been received at GTE Airfones, Oakbropk, IL officevia a cell relay near Pittsburgh, PA. At approximately 9:15a.m. Combs advised he was putting Jefferson on the phone andthat a patch of Beamer's phone call to SA I I was ready.Instead of patching Beamer's call, a party line call ensuedin which Captain John Noon of The New York State Police wascurrently on the phone with whom he believed was themother-in-law of UA Flight 93 passenger Jeremy Click. Themother-in-law was relaying information her husband wascurrently obtaining from Click. Glick according to Noonan

REQ. #35-13CG

000000137

To: Director From: Chicago PersonalRe: 265D-NY-280350-CG, 09/12/2001 , Privacy

described one of the three hijackers as, having a red box whichwas described as a bomb, and the others had knives. Noonan wasalso told by Click's mother-in-law, that the passengers haddecided to rush the hijackers. Jefferson/asked Beamer thelocation and number of passengers. Beamer.advised there were10 passengers in the front of, the plane', 27 /pa^sengeH \in theback and five flight attendants. Beamer al.so/be/i/iev/ed tfo^ planehad changed course and advised one or/all of tzbie hijackers hadentered the cockpit, locked the doqr and ..pulled jthe iduirtain.Captain Noonan advised-some screairis we're/he;a/rd f/rom Iciick1 sphone and then things were quiet, and no riois%' was/hea£d e;xceptwhat appeared to be background np'ise/ N0 fu-r/ther/contjabt^ withClick or Beamer was reported; afid at 9/i36/a/.m. b'oth !C4p;tainNoonan and Jefferson stated they lost/the/phone/callls.i \l area airports contacted and re,que£ted/to report sulspiqious

activity t o F B I Chicago Command ,?ost. // / i l l

9:30 AM I Itakina flight from Atlanta £o Chiciago. £ white feipalesitting in 22E lives in Atlanta/; vi.siting/Chicagib founo^ aj diaryin garbage can in Atlanta Airport. Las/t/entry in diary Stated'Allah Will Be Served'/ Female put di/airy on Air Tran! Counterin the Atlanta Airport. I / [took./Flight 26, 7:30ip.;m.;non-stop arrived Midway 8:30 p.m. . L.ead set for Atlanta!follow-up interviews. / / / i | i

10:00 AM I i provided a Gets Line Acc'ount # for us to 0se;: \ ^ 1= Destination Nurjibet. ;;

10:20 AM United Airlines reported passenger £eter Hanson (Flight |17$)called I , / I I Bridgeport, CT wlUle: theplane was still on th0 ground. Haason called using a cell phbneLHanson told| |he had just s0en a stewardess shot. I i Icalled United Airlines Call Cent.er, Dickinsoii, ND after he sawon TV what had happened in New Y0rk City. The customer Servic^Rep isp~ / / i Xat homeT 1 I and Hanson Faiuilies interviewed. i

10:44 AM I I was on a Yahoo chat from Sunday 9/9/2001, called JewishChat Room. She has noticed n increase of/threats. Sundaynight - a Muslim screen name/typed - in the/next 48 hours, jyouJews will be brought to your/knees. | (computer is at I I

I I Lead Pending.

10:45 AM SS | |advised 2 flights crashed into (WTC) (UAL FL175 Boston to LA) (IJA FL..93 Newark to SF )

10:59 AM United Airlines Flights #175 and.#93 manifests obtained by FBIChicago CP - 5 Muslim names on UA'"-FL....£3 manifest, 6 Muslimnames on UA FL 175 manifest. -......._

""9/11 Law2 Enforcement

Privacy

REQ. #35-13 000000138

To: Director From: ChicagoRe: 265D-NY-280350-CG, 09/12/2001


11:15 AM

.... ' ..--•'' //l\l..•-•"' .-•' / . ' ; Privacy

11:01 AM SSA[... hChicaco-NRA advised that Unit^d/Aiz/lijries has...,30 inbound International..-Flights with no pla'ce/tci iarfdl SIOC

notified

11:10 AM [ JfF) advised Chicago Police' ' Dep/rtjiienfc (®pi)) thatseveral Arabs were at U-S..tore-I, 4995/Elst^n, /Chicagiib, \ha converted school bus arid a truck and wer£ either idading or_unloading boxes approximately 10 inches #/5 inches. |ii ~|unsure if they were unloading or loading/'bo>ces i/n bu$ and/ortruck. L_Z___I interviewed, security ..#ide.6 tapes be!ingduplicated a n d reviewed. / / / / j H i

FBI Chicago personnel dispatched to gij-ty oi Chicago EmergencyOperations Center, FEMA Regional Op£fatip.hs Center, (jhitfedAirlines (UA) Command Post:; And UA/£eseryations Centric. I

11:20 AM\I Chicago ERT Teams 1 and 2 requested7 to be/deployed'••-Pennsylvania. / // / / i i

11:25 AM SA

11:26 AM

11:41 AM

] related info 1 a UALreservationist advised he received a phone call frortilan i

unidentified female who said/.she received a cell phon^ \l from her husband who was on Flight 93. The U ;;

husband said they were takeover by Terrorists. A l l \t Attendant was stabbed and they weren't going t& '''••

make it. / .,// / \e converted/to Islamic Faith when she maikied \I >' (LNU) 6 yrs ago, niece is [ \t now has1

an Islamic name, unknown.J ST?er\dPer

brothersunemployed,

. j other niece,J attended a week long meeting last weeic in NYC -I iof

_ tfouaht in Afghan War and is an Extremist,. Cit;l?en, From VA. She is afraid I I lis

involved in WTC. /Interviews conducted, Leads set for Wise,and NY Offices. / / i

Caller received Long Distance cell phone bill yesterdayL Ithad over 250 ca^is to Saudi Arabia. He got the cell 3 wbeksago. Has not used Long Distance, main number called wasL t Cell phone co. is Star Network and !Communications, 1 World Trade Center, Suite 2455, Long B<bach,CA 90831. For info, nobody at cell company picking up (Answering)business phone today. Zielinski's cell phone number is I II ' Follow up with cell phone company pending.

REQ. #35-13 000000139


11:45 AM Various Federal, State, and local agencies providerepresentation at FBI Chicago Command Post (CP) . These agenciesinclude US Marshals, US Secret Service, ATF, INS, Customs, USPostal Inspectors, Department of Defense, CIA, State of IllinoisGovernor's Office, and Chicago Police Department.

11:50 AM United Airlines provided flight information regarding theirflights attacked/hijacked today.

United believes Flight UA 175 has crashed in New York City.Earlier Today, United Confirmed:

UA 93, Boeing 757 Aircraft, Departed From Newark, NJ, 8:01 localtime bound for San Francisco, With 38 passengers on board, 2pilots, 5 flight attendants, aircraft crashed near Johnstown,PA.

UA 175, Boeing 767 Aircraft, departed from Boston at 7:58 localtime, bound for Los Angeles, with 56 Passengers Onboard, 2 Pilots,

9/11 Law 7 Flight Attendants. United confirmed loss of this aircraft.Enforcement United Dispatching Team to Johnstown, Pa, ASAP, to assistPrivacy -... w/investigation and provide assistance to family members and

... the authorities and mobilized resources to assist FBI ET AL.... United contact number 1-800-932-8555. Website: www.united.com.

11:50 AM SSft-l I provided UA flight attendant employee sheet,Sandra Bradshaw, who was on UA Flight 93 today. She calledher husband from the plane during Flight Under Siege. Husband,Phil Bradshaw, .1 ~l has information to provide abouthijackers. Interview completed.

11:50 AM I I ..was .on a Continental Airlines Flight yesterday (9/10),The Flight (ft unknown) left O'Hare at 1:00 p.m. direct fromNewark, I I was in seat 8D. An Arabic male (30-40 yearsold) was sitting next to him. Green saw a wallet with Canadiancurrency in the Arabic male' s hand. The Arabic male was carryingan orange backpack... This Arab male was sweating heavily and •was very upset when this,.flight was delayed and said ee must

, 'make a connecting flight, for Dulles. The Arab male was, approximately 5'9, very heavy,., and 30-40 years old. Lead set

to interview passenger - identified as | ~|

12;,04 PM Officer|~ [...C.PD, located at 760i'S". Lawndale. Corned Building.She has with her a' witness, I I over the road truckdriver who overheard two individuals with:-t:u.rbans/ last night,having a conversation regarding... driving a:::t'ruck downtown andthen leaving. I I Is. with Officerd! awaiting interview.Conversation took place believed., to be "1-2 4 •••..£:: -9.th S.t.Interview with I IGomp.1 p.t-pH . ..'.;;;;;-•• ••:::::;<:;i;;!:. /

9/11 First 9/11Responder/Family 4 PersonalPrivacy Privacy

REQ. #35-13 000000140


12:38 PM I I said that he and his boss,..I | were/at the Hilton Towers, Chicago, IL, last Tuesday, 9/4/2001./ This Hilton is located off of Michigan Ave. T ~l said

that while in the lobby a man wh.o looked..,Ifanian tapped hisboss on the shoulder and said, -to him something bad is goingto happen then left. The Hotel Desk Clerk then told both| | that they had his hotel reservation info

/on rile. The Iranian 3! so hadL.a backpack with him at this time.Follow-up Pending,.- ... •

I/: 04 ,PM ,| | was returning from Kentucky, 7/14/2001, Via/ Greyhound. ".Two Arabic passengers on bus were reviewing flightmanuals ...Passengers claimed to be on their way to Flight School.\d not believe they were old enough or professionalenpugh to be attending any type of training. Follow-up interviewcompleted.

1:34 PM Complainant called to report that CG Police Officer) II I 20th District - CPD, I )/ receiveda call .from Portuguese speaking male of Jewish desc.ent namedI | (LNU) earlier during evening of 9/7/01. 0ue to hislimited command of English. I I was referred// to aninterprete'r named j _ [ from Lanrmaag Lii>;e Company,' '

_

9/11 :-"" l-fD'0-yt4-'b TTC ' SJie reportedPersonal i-h:fl:fr::f~ \d that he works with an Iraqi gentlemanPnviicv only ref e r fed'"as -\I who told him that he was in// possession

of many forms o-f.;..B.pmbs and Explosives and that when he retiresfr.p.m the'lr employment" at | 1 heplaiis- to place 'destruction devices in different publicdepartments before de departs U.S.A. Complainant. //advised that

,\ he talked with j I The. Interpreter, whofinforms that'X. if necessary ~ her agency has capacity to check phone information

. \r trace - to verify telephone number f or H 1 (LNU) who\e contact "=N ~l (SAl L S;b CT-2) .\p pending. \

2:0.2 PM SA| Xladvised that United AirJ-ines ident^f^d an employee\) from. Boston, who checked in...Hamed Xlg;hamdi, Hamza

, , Alghamdi, Maxwan Alshghhi And^Mohald 'Ais.hehifi/ onto Fl 175\ (Boston to LA),. '"•-.... . L.I\e name isj ~\d Airlines' Employee / I\e is based in Boston. Request that Boston interview! J

4:11 PM \CP6, has received bomb threat to Sear's, Tower.!/ Caller has madeseveral prior calls. Male, Middl.e Eastern A.b/cent. Call camefrom \ at 16:04. CPD'requesting/FBI Agent attemptto ID subscriber info for this number. Subscriber to that numberis \ in Itasca, IL. Phone repotted lost/stolen and

9/11 Law5 Enforcement

Privacy

REQ. $35-13 000000141


,/i9/11/ IPersonal

I Privacv

service terminated except for 911 calls,for cell site locations.

Court ordier applied

Threat against Sears Tower - Additional informations providedby CPD 911 Center - Callers name is! / /1 I (phonetic) ,says he is part of Group Osa Bin Laden. Qa,ller says 147 Flight#205 at 7:00 p.m. is the next to go dowry. |i \0 PM Grainger employee came to work morning/of 9/11, distraught,

told 2 female employees he had/received call from hji$ wife'sfamily in Jordan 9/10, telling him of/today's events* 1 Followup interviews of employees pending/ / I I 1 \0 PM Web Site, Alt.fan.unabomber, Contains message of FC Freedom

Club) claiming responsibility fp'r .'attacks. Website rphecked,not pertinent. / / / jj \5 PM JSA-L


11:03, PM

spoke with Flight Attendantf

J for/Continental/Airlines, re a\who had been in her graduating class from Continental iFlightAttendant School. r _ _ Tsf.£i-pH that in 1999, she andj| |were working together on flight when he made severali ;anti-American statements which made her uncomfortable. P

.c J — _i _f -_ •' r+ _ j_ .£ i_ _ T / _ _ __ _ j_ * _ . .1- ^ _ _ _i_ i_ _ _/? n * t_ j_ _?Twas fired ff6m Continental/sometime after the flight in 11999,and was subsequently hired by UAL as a Flight Attendant^.

Believes| tis still a Flight Attendant with UAL.

J

rJwas fired from Continental after an argument he hadwith another Flight Attendant, j I b u t

J " I maybe :his address is unknown.Jordan. Interview with

_fbeiieves\pending.

maybe from

Caller noted that Vin-American Israeli Shipping Co. moved outof the WTC on 9/1/01. She believes the timing of the move lendssuspicion that the company may have had prior knowledge ofterrorist incidents. Caller is familiar with company from.personal business dealings. Lead set for NY Office.

11:15 PM SAJ_ Jreceived the following info from Security at O'Hare:a Station Manager at United Airlines in Miami contacted UALHeadquarters in Chicago regarding info received from a UALCustomer Service Rep in Miami. The Service Rep (Name Unknownat this Time) recalled a passenger who inquired about a OneWay Ticket originating out of Miami to Boston to Las Vegas.The passenger, Al Sheha, specifically was interested in a Flighton a 767 which flew that route. It is not clear at this timewhen the ticket was purchased, but it was a United Airlinesticket purchased through an American Airlines (AA) Outlet.The ticket has an AA locator Number, FMSBUS. Sheha also

REQ. #35-13 000,00014?



11:25 PM

purchased a United Airlines ticket for a flight originatingout of Miami to Chicago to Jordan for 9-1Q-2.0Q1, SA | |

--I m from the. Dallas::FB:I::-Q:f:f JG:e:::| I is currently==-tracKI:inig::::d6wn""the AA Locator Number with AA Headquarters inDallas, additional info -received from I f LocatorNumbers are dropped from the system after 3 days and

•-.automatically flushed to a subcontractor who puts the info onmicrofiche. The microfiche is then returned to AA 7 Days laterfor storage. I I is attempting to obtain the info now.The Locator #1A questioned has been dropped from the system

but AA is not sure when that occurred.

SAt relayed info that...£ J a UALreservationist advised he received a phone call from anunidentified female whg said she received a cell phonecall from her husband who was on Flight 93. Thehusband said t;.hey were taken over by Terrorists. AFlight Attendant was stabbed and they weren't going tomake .it.

SEPTEMBER 12. 2001

12:20 AM

9/11PersonalPrivacv

1:05 AM

5:00 AM

U/A Received Call at 12 : 20 AM. via Media Crisis Line.Airline employee.I

An American

JTulsa Airport for American Airlines.H;f—"-" =4:::sa-id....the 767 aircraft involved in crash spent past 3nights in San Francis:c6:;::::1 lsaid...t.hat another A/A employeeobserved a suspicious person looking around aircraft. I 1thought that Federal Law Enforcement in Oklahoma and SanFrancisco have been notified.

P/S1 1 arrested a male of Middle Eastern descent for DrugBUI earlier this A.M. Subject was wandering around on the'roadand' iiad left his rental car parked in the middle of the roadfacing,.the wrong direction. The car was due back 2 weeks agoand was rented in Louisville, Ky. Subject said he was stayingw/friends but could not give any names. Nothing he said addedup. The subject's name is I L Hewill be in DuPage Lock-up for a few hours then may post bail$300.00. ,..

Flight.L

] stuck in Chicago was on Dallas to NYSpeaks Arabic and .some Ordo. Former address r~

J. Is a commercial pilot and wastraining in Dallas and then going to New York to get CFI andawaiting a job with Saudi Airlines. I I willing to become137. Will call back with a contact number and address when hegets to N.Y.

REQ. #35-13 000000143


6:00 AM

9/11Personal .,.,_Privacy


CFax Report: R . O . met withf

09/11/2001, at 2131\J on

J

J told me in summary: That shewas in the 7-Eleven at listed address at 0900 Mrs on 09/11/2001,and overheard two male Arabs talking about the incident in NY.Both are employees of the store and were unaware of! I

presence in the store. One male said to the other, in English,"Don't tell anyone that your brother on that' plane. The worseis yet to come." The two men noticed..;;| I in the storeand started to talk to one another in a;: 'foreign tongue... I Ihad not heard of the attack at; t:hat time and feels that themen felt they were talking.i::teo' one another.-rn confidence.

8:45 Am ..{. J saw a whitet!,ea'r shown on. the news this morning whichwas supposedly us cd by the ...terrorists to drive to the BostonAirport. ,1 I remembered that on 9/10/2001, at 5:40-5:50AM, he.w£s.''C'rossing the Canadian Border into the U.S. at Buffalo,NY..whe.n""he noticed a car that looked like the one on TV crossingip-t'O the...U. S. at the same time] I was crossing. The vehicle

•-"was occupied by four-Arab males.

1>:"00 PM SA[ J spoke, wit-hTJ who reported a conversation she had with her

~\s called;-heighbqr t..q...t,h.e....Jo.liet PD.. On 3/19/01,into her neighbor's house, as he wanted.The neighbor, T

o

LEaste:rn::::<ie.scent, toldlJ_ _ 1 _1 l_ _ __ """•••--.._t_"'""J --_ J. _ T T _ _ _

_ I whn is of MiddleJ not to travel on 9/9/01. He

nOt-tQ tell anyone else or his 1 i ft* wnnlH HP. in

12:40 PM SA[ relayed the. Reservationist [j I receiveivedl Iphone call .from an individual., identifying herself

(Ph) , telephone 1 i inquiring about Alona Adraham(Ph) on Fit 175. Adraham is 6th passenger on Manifest. Callerwanted to know if Adraham was on the flight. ' I I makes theinquiry like she wanted to make sure Adraham was on the flight.The Reservationist asked what nationality Adraham was. Thecaller said Israeli. Reservationist asked what language thepassenger spoke. The caller said Hebrew and English. TheReservationist asked if the caller was family or friend andthe caller advised "All I want to do is find out if she wason the flight-you can put me down as a friend." The callercould not spell the name of the passenger exactly."

REQ. #35-13 000000144

265A-WF-222811265D-HQ-1 348101265A-NY-280350-IN

First.'> : / / Re sponder/ Family"

I I X./X / 7

On September 12,2001, at approximately 12:53 am, WFO received information from the SanFrancisco Field Office regarding telephone numbers called from United Airlines Flights 93 and 175.One DC metropolitan area telephone number, I [was identified.

Subscriber information from Verizon Incorporated, Corporate Security, indicated thattelephone numberl lis subscribed to by BENN WAINIO 6f| 1Catonsville, Maryland; A search of Automated Case Support for BENN WAINIO, address^ J| L Catonsville. and telephone number 1 twas negative.

On September 12, 2001, WFO agents contacted BENN WAINIO and his wife, ESTHERHEYMANN, at the aforementioned address. HEYMANN advised that she received a call from herstep-daughter, HONOR ELIZABETH WAINIO, from aboard United Airlines Flight 93 atapproximately 10:00 am on September 11,2001. Immediately after the telephone call with her step-daughter, HEYMANN called 911. Shortly thereafter, she was interviewed by SAI ~lI I and SAI I from the Baltimore Field Office!

Details of the interview with ESTHER HEYMANN, on September 12, 2001, have beendocumented on an FD-302 .


REQ. #35-13 ^ 3^*9 000000145

FD-302(Rev. 10-6-95)

-1 -



ESTHER H E Y M A N N , I | Catonsville, Maryland,telephone number | [ was contacted regarding an Airfonetelephone call received from United Airlines Flight 93, on September11, 2001, to her residence telephone number I L Also presentduring the interview was HEYMANN'S husband, BENN WAINIO. After beingadvised of the identities of the interviewing agents and the nature ofthe interview, HEYMANN voluntarily provided the following information:

HEYMANN received a telephone call at approximately 10:00am onSeptember 11, 2001, from her step-daughter, HONOR ELIZABETH WAINIO,date of birth 10/8/73. HONOR WAINIO was aboard United Airlines Flight93, and told HEYMANN that the flight had been hijacked. After severalminutes of personal conversation regarding her fate, HONOR WAINIO toldHAYMANN, "they're going into the cockpit." Immediately thereafter, thetelephone call terminated. HONOR WAINIO did not provide any otherpertinent information regarding the hijackers.

HEYMANN also provided HONOR WAINIO's address 679 MountBoulevard, Watchung, New Jersey, 07060, home telephone number 908-757-1314, and cellular telephone 443-416-4897.

BJG25502.302

investigation on 9/12/01 at Catonsville, Maryland265A-WF-222811

File* 265D-NY-28035Q. 265D-HQ-1348101 Date dictated NASA ' '

by,-.,. 9/11 Law Enforcement PrivacySA |

Thij drctwgfintxaotains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is 'oancj'\A yPW/WpJjy/i r-

(Rev. 08-28-2000)



To: Charlotte_ Law

From: Newark ...--"""!!-'--"'" ./EnforcementRBRA _ ,-.---"""",.-•-•""" / / PrivacyContact: SA | \

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-NK. / /

Title: TWIN TOWERS BOMBING / /

Synopsis: Interview lead at Greensboro, North Carolina.

Details: On September 12, 2001 at 11:40 pm, PHIL BRADSHAW calledNewark Command Post (CP) and advised he had received la call from hiswife that three hijackers with knives were aboard United Airlines(UA) Flight 93. Two in first class and one i.ri back galley. BRADSHAWreportedly also called THERESA LOWING of UA.

Newark assigned SA| fto attempt recontact ofMR. BRADSHAW in an effort to learn more details of what informationhis wife may have provided during this phone call./ A call placed tothe BRADSHAW's residence at | | met wi^h talking to a UArepresentative. \ UA representative stated that MR.BRADSHAW was in- no snape to £>e interviewed at this time and hadalready gone/to bed. T~ I was evasive and asked for a call backnumber to.., verify if'was the FBI. ETTLSSTEN never called Newark withthe prqvlded .numbers given to her by SA I ~T,

_. BELL SOUTH TELECOMMUNICATIONS in Atlanta'/, GA advised...| 1\s back to SANDRA BRADSHAW at | "]

9/11 9/11 FirstPersonal Responder/FamilyPrivacy Privacy

»35-13 000000147

To: Charlotte From: NewarkRe: 265D-NY-280350-NK, 09/12/2001

LEAD(s):

Set Lead 1:

CHARLOTTE

AT GREENSBORO. NC

Conduct appropriate interview of PHIL BRADSHAW concerningevents outlined in this EC. Charlotte request to respond to NK lead195.

REQ. #35-13 000000148

(Rev. 08-28-2000)

FEDERAL. BUREAU OF INVESTICATION

Precedence:

To:

IMMEDIATE Date: 09/12/2001

Director's OfficeChicagoNewarkNew York

From: CharlotteGreensboro RA

Attn: SIOCSquad D-l

tact : SA 1 19/11 LawEnforcementPrivacy

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-CE (Pending)

Title: TWIN BOMB;ET AL;

Synopsis: Lead covered at fUnited Flight 93.

J concerning

Enclosure(s): Enclosed for each receiving office is /an FD-302reflecting interview of Philip G. Bradshaw. /

Details; On 09/12/2001, Philip G. Bradshaw, I II I. was interviewed concerning his telephoneconversation on 09/11/2001, w,ith his now deceased wife, SandraBradshaw, while she was aboard United Flight 93. The enclosed FD-302provides details concerning this' conversation. /

Sandra Bradshaw, who resided with her hu$band .at| \s described as a whiteremaie wicn a aace or Dirtn or ub/u/iyfaj, Social /Security AccountNumber 240-19-5246. X\

9/11 FirstResponder/FaniilyPrivacy

REQ. #35-13 £ 7 000000149

To: Director's Office From: CharlotteRe: 265D-NY-280350-CE, 09/12/2001

LEAD(s) :

Set Lead 1: (Adm)

DIRECTOR'S OFFICE

AT WASHINGTON. DC

Read and clear.

Set Lead 2: (Adm)

CHICAGO

AT CHICAGO. IL

Read and clear.

Set Lead 3: (Adm)

NEWARK

AT NEWARK. NJ

Read and clear.

Set Lead 4: (Adm)

NEW YORK

AT NEW YORK. NY

Read and clear.

REQ. #35-13 000000150

FD-302 (Rev. 10-6-95)

- I


9/11 FirstRe spouder/ FamilyPrivacy



Lead Control Number CE40

PHILIP G. BRADSHAW, described as a white male, date of birth

was interviewed by SSRA..£_j home telephone numberL

J and SA.|_I ] at his residence... After being advised...af the identities ofTnS Interviewing agents./ and the nature of., the interview, BRADSHAWprovided the following information concerning his telephoneconversation wit.h his now deceased wife while aboard United Flight 93.

BRADSHAW ady.ised that on September 11, 2001, his wife, SANDRABRADSHAW, was ab.oard United Flight 93 as a stewardess. Between thetime of 9:30a.m. to 10:00 a.m., BRADSHAW received a telephone call.from her at their residence in Greensboro, North Carolina. SANDRA.BRADSHAW asked her husband if he was aware of what was going on.BRADSHAW responded he was watching television and was aware. SANDRABRADSHAW then advised her airplane had also been hijacked.

SANDRA BRADSHAW informed her husband that three hijackerswere on the airplane. All were sitting at the front of the plane and.possessed knives. SANDRA was able to observe one of the hijackers whowas sitting at the back of first class. She observed this individualfrom behind and described him as being a little guy with light darkskin, who looked Islamic. SANDRA also informed her husband thehijackers had placed red bands on their heads and were at the front ofthe airplane. BRADSHAW stated he took his wife's description of redbands to mean red bandannas.

SANDRA and 27 passengers were at the back of the airplanewhile she was calling her husband. During her call, SANDRA assumed theairplane crew was still in the cockpit and in control, however, thethree hijackers were also at the front of the plane. SANDRA'S view wasobstructed by the first class curtain, which prevented her from clearlyseeing''all the hijackers. SANDRA informed her husband the passengersat the back of the plane were discussing how to over power the threehijackers. The suggestion was made to take scalding water from the

investigation on 09/12/01 at Greensboro, NC

Fiie# 265D-NY-280350-CESAC"

by SSRAl

Date dictated 09/12/01

nt contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

FD-302a (Rev. 10-6-95)

265D-CE-280350-CE

Continuation of FD-302 of PhilJD G. Bradshaw , On 09/12/01 , Page

lavatories, pitch it on the hijackers and jump them. SANDRA theninformed her husband that everyone was running to first class and shehad to go. At this point SANDRA hung up and BRADSHAW never heard fromhis wife again.

BRADSHAW believes SANDRA was calling him from a GTE telephonewhich was mounted on the back of an airplane seat. The connection wasnot good, and thus BRADSHAW could not hear any background conversationsor noise. Mostly, BRADSHAW heard air noise. BRADSHAW estimated thecall from SANDRA lasted five to ten minutes in length, and includeddiscussions between them about their family. During the conversation,SANDRA also mentioned the plane had turned back and they were currentlylocated over a big river.

Following his conversation with his wife, BRADSHAWimmediately called United Airlines in Newark, New Jersey, and informedthem of his conversation with his wife. Later, BRADSHAW also spoke toFBI Chicago Special Agent | {.(phonetic).

BRADSHAW expressed a willingness to meet with the FBI againif the need arose. ..

9/11 LawEnforcement

Privacy

REQ. #35-13 000000152

(Rev. 08-28-2000)


Precedence : ROUT INE

To: CounterterrorismChicagoNew York

Attn:Attn:

UBL/RFUSA I

Date: 09/12/2001

.,:;:f9/ll Law-j. EnforcementJ / Privacy

9/11PersonalPrivacy

From: San FranciscoSquad 17B/Oakland RAContact : SA ~

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-SF (Pending)

Title: TWIN TOWERS BOMBINGPENTBOMMULTI-STATE BOMBINGMajor Case 182 •00: NY

Synopsis: Results of United Airline employees interview at SanFrancisco.

Enclosures: For New York, original and one copy each of RichardBe line and. | ']FD-302s, both dated 9/11/2001, and two FD-340s Containing interview notes and written statements

..Details: Reference Lead Control SF 162.

Investigation at San Francisco revealed that Belme andL J both spoke with an unidentified female flight attendant ofUnited Airlines(UAL) Flight 93. The female flight attendant statedthat Flight 93 had been hijacked. Details are set forth in theenclosed-. .FD-302s.

Belme had spoken with Robert Combs of Airphone, Oakbrook,Illinois, telephone number T" ~l. Combs had informed Belmethat a passenger from UAL flight 93 had called Airphone and relayedinformation of the hijacked plane. FBI San Francisco EmergencyOperations Center received a faxed FD-302 of Robert Combs dated

REQ. #35-13 000000153

To: Chicago From: San FranciscoRe: 265D-NY-280350-SF, 09/12/2001

9/11/01 from FBI Chicago, SA | [ This FD-302 was attachedto reference serial control number WF98. \1 Law

Enforcement

Privacy

REQ. #35-13 000000154

To: Chicago From: San FranciscoRe: 265D-NY-280350-SF, 09/12/2001

LEAD (s):

Set Lead 1:

CHICAGO

AT CHICAGO, ILLINOIS

Forward Robert Combs FD-302 dated 9/11/01 to New York.

Set Lead 2:

NEW YORK

AT NEW YORK. NY

Read and Clear.

Set Lead 3:

COUNTERTERRORISM

AT WASHINGTON. DC

Read and clear.

REQ. #35-13 000000155

/ . / Personal

/ / Privacy

/ / /9/11/01Reference Lead Control Number SF162 / /

Richard Belme, b o r n | \l security account/ ~1 zip

J was interviewed at hisplace of employment, United Airlines (UAL)., San/FranciscoInternational Airport, telephone number, f . J After beingadvised of the identity of the interviewing .agents and the nature ofthe interview, he provided the foll9wing information:

On 9/11/01 at approximately 6:40 am, Belme, an UAL SystemAircraft Maintenance Controller/ took control of a phone call by anunidentified female flight attendant of UAL flight 93 initiallyreceived by| L Belme uAs on the phone with theattendant for only a couple .of minuses. The female flight attendantsaid that two male hijackers who hatl knives were onboard, one ofwhich was in the first class section of the plane and the other waspossibly in the cockpit. The first class section was secured, 'nopassengers were ablejto leave or gain entrance to the first classseating area. :

Belme provided a hand written statement to theinterviewing agents, the statement reads as follows:

i"I was calied over to the STARFIX Desk at approximately

0640 PST. STARFIX informed me a flight attendant was on the line fromFlight 93 and it was being hi-jacked. I took over the call and theflight attendant reported two men with knives are onboard. One man inthe flight station ai}d one man at first class. One man attacked aflight attendant but 'no passengers or crew were hurt. I asked thecondition of the airdraft, she said a few small dives but OK. Then Ilost contact."

At approximately 7:23 am, Belme received information fromRobert Combs .6f Airphone, Oakbrook, Illinois, telephone numberI \ that a passenger from UAL Flight 93 had calledAirphone. At 7:30 am, Combs informed Belme that the passenger relayed

9/11/01 San Francisco, California

265D-NY-280350-SF 9/11/01

SA | 9/11 Law Enforcement Privacy I

REQ. #35-13 . 000000156

265D-NY-280350

Richard Belme 9/11/01 2

information that there were three males who have bombs, knives, andat present no injuries. At this time UAL Flight 93 was flying overPennsylvania and the hijackers had taken over the aircraft. Belme hadno further identifiable information to provide on weapons orexplosives used.

REQ. #35-13 000000157

..//9/11••:" ; Personal

' Privacy

Reference Lead Control Number SF162

J , V sbcial security account" ""I_

J, telephone number \' _ / /I was interviewed at hisplace of employment, United Airlines,/San Francisco InternationalAirport, telephone number I,--'' .-•'' I After being advised of theidentity of the interviewing agents and the nature of t^he interview,he provided the following information: / \n 9/11/01 shortly after 6:00 am pacific time, | | a

STARFIX Technician received a' call through the STARFIX' phone systemfrom a females, flight attendant of United Airlines (UAL} Flight 93,Aircraft 54-9'i. The unidentified female flight attendant toldI I that the plane' had been hijacked. I I told the Flightattendant to remain calm and that they were -aware of the situation.

I t provided a hand written statement to theinterviewing agents, the statement reads as follows:

"While answering calls from the STARFIX station, I wascontacted by a female flight attendant. She spoke to me in a hurriedand scared voice. I was informed that she was on Flight 93, Aircraft5491. She said that the plane was being hi-jacked. The hi-jackerswere in the cabin and Flight deck. I informed her that we had runinto similar problems and were aware of her situation. I told her toremain on the line and I was going to transfer her call directly tomy shift manager. His phone line showed busy on the monitor screen,so I then spoke directly with the 757 controller across the divider.We called across the room and were able to contact a manager who thencame to the STARFIX table. He took over the call to Flight 93. Allspecific information regarding where the hi-jackers were on theaircraft and how the aircraft was flying, were then taken. Thisinformation was then taken directly to the crisis center. Allinformation was passed on to the people monitoring the events."

9/11/01 San Francisco, California

265D-NY-280350-SF 9/11/01

SA I 9/11 Law Enforcement Privacy

REQ. #35-13 000000158

...,.•--""9/11_....--•""' Personal

....-••-"" Privacy

265D-NY-280350-SF ....---""" \ \1 \

Richard Belme was the manager who had taken over the phonecall from the female flight attendant of UAL Flight 93. Informationwas received that everyone was removed from first class seating \andthat the hijackers had knives and were in the cockpit. I I hadno further identifiable information of weapons used.

REQ. #35-13 000000159

(Rev. 08-28-2000)


Precedence: ROUTINE Date: 09/12/2001

To: Counterterrorism Attn: SIOCNewarkNew YorkPittsburghSan Francisco EOC

Kingston RA (KIRA) | T"eXt--25..From: Albany

KinContact: SA [

Approved By:

Drafted By:

"9/11 LawEnforcementPrivacy

Case ID #: 265D-NY-280350 (Pending) \ ,4/9/rl rirst

Title: TWIN TOWERS BOMBING / / Respoiider/FamilyAOT ..--•'' / / Privacy

Synopsis: Provide information relative to a telephone conversationbetween a victim and his family that occurred on ,9/12/2001, duringthe hijacking of UAL Flight 93. ,, / / \: 265D-NY-280350 Serial 206/' / / \e (s) : One original and one copy of an FD-302 (liyzbeth Click) ;

One original and one copy of a F.0-302 (Richard Makely) ; /and a FD-34pcontaining interview notes of the said interviews. / \: On 9/11/2001, the New York Sfat-P Poi i r^ fMvcjp^ notified FBI

Albany that JoAnne Makely/'' of | [ Jewett, NY, \s on the telephone with her son-in-law, Jeremy Logan Click, who w^s

a passenger on UAL Flight 93, from, Newark, NJ, bound for San \, CA, and that Click was/reporting that the airplane was \g hijacked. At the direction of SA I ' \e NYSP\d Trooper I 1 and Investigators \ \d I r' to the Makely residence. The NYSP arrived at the

Makely residence after the telephone call between the Makelyresidence and Click had been terminated. The NYSP interviewed theMakely family as well as Click's wife, Lyzbeth Click and reportedsame in a communication previously forwarded to New York.

#35-13 > 7 ooooooiso

/J9/11 Law

To: Counterterrorism From: Albany /EnforcementRe: 265D-NY-280350, 09/12/2001 / (Privacy

On 9/12/2001, SAinterviewed the Makely family and Lysbeth Glick,tne results of whichare reported in the enclosed FD-302's. /

For the information of Pittsburgh, Jeremy Log?in Glick, isdescribed as a white male, DOB: 09/03/1970, 6'1 in height, 2201bs,who has a tattoo on his right rear shoulder of "Zin Zang" and cresantmoon. Glick was wearing a platinum wedding band with /the words "Mr.Rhino" inscribed on it. Glick has a scar from surgery on hisappendix, and has silver crowns on his bottom teeth. / Glick hasdental records with Dr. Glick, of West Milford, NJ, telephone 973-I I Click also had X-rays and a MRI taken by .Dr. Fraiser,Director of Neurosurgery at New York Cornell Medical Center,Manhattan, NY, for. a shoulder injury.

The Makely and Glick family have been put in contact withAlbany Victim/Witness Specialist I [

Albany considers all leads .Covered at the Kingston RA.

9/11 FkstResponder/ FamilyPrivacy

REQ. #35-13 000000161

To: Counterterrorism From: AlbanyRe: 265D-NY-280350, 09/12/2001

LEAD(s) :

Set Lead 1: (Adm)

COUNTERTERRORISM

AT WASHINGTON. DC

Read & Clear

Set Lead 2: (Adm)

NEW YORK

AT NEW YORK

Read & Clear

Set Lead 3: (Adm)

NEWARK

AT NEWARK. NJ

Read & Clear

Set Lead 4: (Adm)

PITTSBURGH

AT PITTSBURGH. PA

Read & Clear

Set Lead 5: (Adm)

SAN FRANCISCO

AT SAN FRANCISCO. CA

Read & Clear

REQ. #35-13 000000162

FD-302(Rev. 10-6-95)

;...--//9/ll First

.. / ', Responder/Family" ' " ...•-•"' , / Privacy

FEDERAL BUREAU OF INVESTIGATION / !

Date of.transcription 09/12/ 2 6 01

Lvzbeth Glick, white female, born I .' i II ---•• . / / I ufrq inl-at the summer residence of her parents, JoArine and/Richalrd Makely,I E-'JPWPI-I-J. NY, telephone I I I. Presentduring the interview were New York State Police Investigator CII "1 and Lyzbeth's parent's JoAnne and Richard Makely. After/being advised of the identity of the interviewing agents and the nature/ of the interview, Lyzbeth Glick provided the fpHowing information:

On 09/11/2001, at approximately 9:30 a.m., a telephone callwas received by Lyzbeth's mother, .JoAnne Makely/at Makely's Jewett, NYresidence, telephone I I. from Lyzbe/th's husband, JeremyLogan Click, male, born 09/03/1970, from a telephone on-board UnitedAirlines Flight #93. ....Jeremy was supposed to have traveled on09/10/2001; however, a fire at the Newark airport delayed his flight bya day. Jeremy left his residence in Hewitt, NJ, on 09/11/2001 forNewark International Airport to board Flight .#93 en route, non-stop, toSan Francisco, CA. Jeremy was presumably carrying only a small,.wheeled, carry-on suitcase and a laptop compiiter on the flight. Jeremy

.... was employed as a sales manager by Vividencf, Inc., of San Mateo, CA,/ .... (415) 305-6170, was en route to San Francispo for a meeting and was9/11 Law scheduled to return on 09/12/2001.

Enforcement During the call, Jeremy initially spoke to his mother-in-law,Invacy JoAnne Makely and immediately asked to speak to his wife, Lyzbeth.

After giving the telephone to Lyzbeth, JoAnne Makely contacted "911"via her cellular telephone I I Jeremy first told Lyzbeththat he loved her and then said that Flight #93 had been hijacked bythree "Iranian-looking" males, with dark skin and bandanas (ethnic typeas opposed to hippie type) on their heads. One of the males statedthat he was in possession of a bomb in a red box and one was armed witha knife. Jeremy advised that the plane was approximately one hour outof Newark and that they were over land, although it felt as if theywere circling instead of flying straight towards California. Jeremyadvised Lyzbeth that the hijackers had herded the passengers into therear of the plane and told them that if they did not crash into theWorld Trade Center, that they were going to blow-up the plane. One of

, the hijackers then told the passengers to call their loved ones. Thethree hijackers then entered the cockpit of the plane. Jeremy advised

Investigation on 09/12/2001 at Jewett, NY

File* 2£5D-NY-?flQ350 Date dictated 09/12/2001SA |

by SA

RE^I>S d<xilVfit.5S%"" neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned

| J "

FD-302a(Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of Lyzbeth Click , On 09/12/2001 , Page

that he was unsure if the hijackers were going to crash or blow-up theplane.

The entire call lasted approximately fifteen to twentyminutes. Lyzbeth could not hear any unusual sounds in the backgroundof the call and the connection was extremely clear, "as if he wascalling from the next room." Jeremy was extremely calm, but soundedvery concerned and confused. Jeremy advised that the Captain had notmade any announcements and that the people were scared because they didnot know what was happening.

Jeremy advised Lyzbeth that other passengers had contactedtheir wives and husbands and asked if it were true that people werecrashing planes into the World Trade Center. Lyzbeth and her parentshad been watching news coverage of the events on the television andwere aware that at least one plane had crashed into the World TradeCenter, but neither of the Towers had fallen at the time of Jeremy'scall. Jeremy advised Lyzbeth that he and four other male passengerswere contemplating "rushing" the hijackers and asked Lyzbeth if thatwas okay with her. Lyzbeth told Jeremy that she did not know if thatwas okay and asked Jeremy if any of the hijackers had guns, to whichJeremy replied they did not.

In a joking manner, as if ease Lyzbeth's concern, Jeremyadvised that he and approximately four other male passengers were"going to get the butter knives." Jeremy then, seriously, told Lyzbeththat he and the other males were organizing to "rush" the hijackers.Jeremy told Lyzbeth that he loved her and asked her not to hang-up thetelephone.

Lyzbeth remained on the phone for a few minutes then handedthe telephone to her father, Richard Makely.

The Click's have a three month old baby girl named EmersonFerris Click, born 06/18/2001.

REQ. #35-13 000000164

FD-302(Rev. 10-6-95)


9/11 FirstResponder/ FamilyPrivacy



Richard Makely, white male, off

Jwas interviewed at his Jewett, NY,residence.Present during the interview was his wife, JoAnne Makely,white female, of the same addresses, and New York State Police (NYSP)Investigator..! L Makely was apprised of the identities ofthe interviewers, the nature of the interview, and he provided thefollowing information:

,, On 9/11/2001, sometime after 9:30a.m., while in his Jewett,NY, residence, Makely was put on the telephone with his son-in-law,Jeremy Logan Click, who had been talking to Makely's daughter, LyzbethClick. Jeremy had been talking to Lyzbeth as Jeremy was flying in anairplane that he had told her had been hijacked. Jeremy had just toldLyzbeth that he and four other airplane passengers were going toattempt to overtake the three hijackers, who were in the cockpit of theairplane. When Makely got the telephone from Lyzbeth, he only heardsilence on the telephone, then three, four, or five minutes went by,and there were high pitched screaming noises coming over the telephone,that sounded like they were coming from a distance from the airplanetelephone. Makely described the noises as sounding similar to thescreams coming from individuals riding a roller coaster. There wasthen several minutes of silence on the telephone. Then Makely heard aseries of high pitched screaming sounds again, followed by a noisewhich he described as "wind sounds." The "wind sounds" were followedby noises that sounded as though the airplane telephone was hitting ahard surface several times or banging around. Then there was silenceon the telephone. During the screaming and other sounds that Makelyheard, a telephone operator from Horizon broke into the telephone calland relayed the information to police officials. Makely was sure thatthe operator was from Horizon, not Verizon, and that there was a taperecording of the conversation. Makely and the telephone operatorstayed on the telephone for approximately 1 % hours, untilapproximately 10:45a.m., but never heard any further noises on thetelephone. The telephone call was then terminated.

Investigation on 9/12/2001

Fiie# 265D-NY-28Q350

by

at Jewett, NY

SASA


dow»ent_ccnteins neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned Jo-youtJBfWJ;

3 0 S 1 1 "73. I

FD-302 (Rev. 10-6-95)

-1 -

, •9/11FEDERAL BUREAU OF INVESTIGATION Personal

..••• '" Privacy


GLENN W . CRAMER, date of birth I \e telephone number

J was telephonically contacted at hisplace of employment, Westmoreland County, Pennsylvania, Department ofPublic Safety. 40 North Pennsylvania Avenue, Greensburg, PA, telephone

After being advised of the identity of the interviewing Agentand the nature of the interview, CRAMER provided the followinginformation:

He is currently employed as a Supervisor with theWestmoreland County, Pennsylvania, Department of Public Safety, at theWestmoreland County 911 Center, and has been employed at the Departmentof Public Safety for the past ten years.

On Tuesday, September 11, 2001, he was on duty atapproximately 9:58 a.m., along with telecommunications officer (TCO)JOHN SHAW. At that time, individuals employed there were watching theevents surrounding the World Trade Center disaster on television.

At approximately 9:58 a.m., SHAW answered a call that came inon Line 1103, which is a line at the Emergency Center for incoming cellphone calls.

His attention was directed to the call answered by SHAW whenhe heard SHAW state, "You are what hijacked?" At that point in time,he immediately picked up on another phone at the Center referred to asa "spy phone" at which time he heard a male caller who identifiedhimself as ED WART, cell phone number 732-241-6909, speaking. Theindividual, who identified himself as WART, was talking in a low-tonevoice yet in listening to him his voice was one filled with terror.

The caller advised hysterically that he was locked in thebathroom of United Flight #93, a 757 jet with lots of passengers, whichwas en route to San Francisco from Newark. He heard the caller repeatseveral times to TCO SHAW that the aircraft was being hijacked, that hebelieved the aircraft was going down, and that some sort of explosion

investigation on 09/12/01 at PITTSBURGH, PA (telephonically)

File* 265D-NY-280350-302 Date dictated 09/19/01

by SA [ 9/11 Law Enforcement Privacy |

is doamg>t_cfl«ains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loanedJo-jout agency; _ _

30 \ OT/aOoOT66

FD-302a(Rev. 10-6-95)

265D-NY-280350-302

Continuation of FD-302 of GLENN W . CRAMER On 09/12/01 , Page

had occurred aboard the aircraft. The male caller also stated thatthere was white smoke somewhere on the plane.

During the conversation he heard between the male caller andSHAW, the male caller did not indicate whether he was located in thefront or rear bathroom of the aircraft nor did he say anything aboutthe number of hijackers on board the flight, their race, or their sex.The caller made no statements regarding any weapons that thehijacker(s) had in their possession and made no statement regarding anybombs other than the fact that he had heard some sort of explosionaboard the aircraft.

The cell phone call received from the individual, whoidentified himself as ED WART, contained static but the phone callitself was constant in that he (CRAMER) could hear it as it transpired.

Based on what he heard, he immediately got off of the phoneand advised the other supervisor present at the time, identified as EDMILLIRON, of the facts and that the aircraft was possibly going down.Other individuals located in the Emergency 911 Center were instructedto notify the FAA and the FBI, and he notified RICHARD MADISON,Director of Westmoreland County 911, of what was transpiring.

He advised that at approximately the same time as the cellphone call was received, the Westmoreland County 911 Center received atelephone call from an individual identified asj ] whoresides in Acme, PA, (Mt. Pleasant Township). | | advised;thathe had observed a large plane heading in a northeast direction arid thatthe plane was banking left and right. Based on w h e r g j 7 Advisedhe was located, and the path of flight indicated bvL /SomersetCounty 911 Center was notified of such, and that an aircraft mig^jt begoing down. \

9/11PersonalPrivacy

REQ. #35-13 000000167

(01/26/1998)

FEDERAL. BUREAU OF INVESTIGATION

Precedence: IMMEDIATE

To: BALTIMORE

From: BALTIMORE

Approved By:

Drafted By: [

Date: 09/13/2001

Attn: [

Case ID #: 265D-NY-280350-BA

Title: PENTBOMB;TWIN TOWERS BOMBING;MULTISTAT BOMBING;AOT

,/9/ll Law. ,:> Enforcement.-•/ Privacy

Synopsis: ICF #: BA63 ., ' /'/

Details:INFORMATION CONTROL FORM

Control Number: BA63 , / /

Priority: IMMEDIATE Classification: /UNCLASSIFIED

Method of Contact: Telephone/Radio /

Source: L J

Time: 9:40 AM

REQ. #35-13

Affiliation: BALTIMORE COUNTY PD

Phone Number: | |

Information Received Date: 09/11/2001

Prepared By: | I

Component/Agency: I&I/FBI

Event: HONOR ELIZABETH WAINIO W/F/ 10-8-73 A PASSENGER ONUNITED FLIGHT 93, NEWARK TO SAN FRANCISCO, CALLED HERPARENTS, ESTHER E. HAYMANN, W/F 7-19-49 AND BERNHARDTWAINIO W/F 11/5/44, RESIDING AT | \1 First

Respouder/FamilyPrivacy

000000168

-V.IA A CELLPHONE THAT THE PLANE WAS BEINGHIJACKED AND THAT SOMEONE WAS TRYING TO BREAK INTO THECOCKPIT. SHE GAVE HER LOVE.....THEN HUNGUP. (BALTIMORE COUNTYCRITICAL RESPONSE TEAM AT RESIDENCE.,)

Event Date: 09/11/2001 Time: 9:40 AM " ..... -9/11 First

References: Responder/ FamilyPrivacy

Categories:

_ .......... ...................... ................... ................................... 9/ 1 1 LawEvent Reviewed By: I 1 .......................................... Enforcement

PrivacyLead Required?: YES

REQ. #35-13 000000169

LEAD (s):

Set Lead 1: n ,.,., ri. ..,••9/11 First

/' Responder/FamilyBALTIMORE ., . Privacy

AT BALTIMORE, MD

Lead Control Number: BA63Assigned To '1 F on 09/11/2001 at 7:22 PM

CONTACT ESTHER HAYMANN AND BERNHARDT WAINIO WITH REGARD TOCELLPHONE CALL THEY RECEIVED FROM THEIR DAUGHTER PASSENGERON FLIGHT 93 UNITED.

REQ. #35-13 000000170

FD-302 (Rev. 10-6-95)

,-"'9/11 FirstFEDERAL BUREAU OF INVESTIGATION ,,"' Responder/Family

.,-"' • Privacy

,.-"' Date of transcription 09 /14/2001

TOM DELUCA, [ |, was interviewedtelephonically. After being advised of the identity of theinterviewing agent and the nature of the interview, he providedthe following information:

DELUCA was asked by the interviewing agent when wouldbe good time for agents to interview his wife, CAROL DELUCA,about her brother JOSEPH DELUCA. TOM DELUCA stated to call backat 10:00 am on 9/14/01 to set up a time which was convenient forhis wife, since they were very busy placing JOSEPH DELUCA1saffairs in order.

investigation on 09/13/01 at Greenwood Lake, NY (telephonically)

File* 265A-NY-280350 Date dictated

£9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of (he FBI. It is the property of the FBI and is loaned iPJCW/HftftXi .-...

\

265D-NY-280350-SFCS/mly 9/11 First _ ...-^9/11 Law

Responder/Family .....••-"">'"/y EnforcementPrivacy ......---"""" ,.."""" // Privacy

This pertains 'to lead control numbe.r' SF 157./ !

The following investigation wars' conducted by Speqial Agent(SA) I I on Septe.iri>er 14, 20til: """••-,. / / \T SAN FRANCISCO. CALIFORNIA \ / ./ !

SA » I telephoned JACK SRAND.COLAS , I i IDrive, San Rafael, California at \ to determine if hehad decided to allow the Federal Bureau o-f Investigation (F$I) torecord his wife's (LAUREN GRANDCOLAS) message/on his answeringmachine, which occurred on September 1.1, 200 while she traveled onAmerican Airlines Flight 93 from Newark to San Francisco. "the personthat answered the telephone was JIM .GRANDCQLAS, JACK'S brother.According to JIM, his brother was s p emotional about the redent lossof his wife, he did not want to sp'eik to the FBI. SAJIM about the reason why he was ..calling. / JIM took SAtelephone number and promised a return call.

advisedS

Shortly thereafter,; SA CHHH .received a telephone callfrom LARRY CATUZZI, who was the father Qf LAUREN GRANDCOLAS. •CATUZZI'S cellular telephone number was 1 I. CATUZZImentioned that because his daughter's messages were so personal toher family and JACK, both the CATUZZI'S and JACK decided they did notwant the FBI to record the message because it could possibly bereleased to the public if the case went to trial.

SA I I' mentioned to CATUZZI that a San FranciscoChronicle news column written on September 12, 2001, indicated thatJACK GRANDCOLAS told reporters that his wife's message on theanswering machine was as follows: "We have been hijacked, they arebeing kind. I love you." CATUZZI stated that in the recent dayssince LAUREN was killed in the airline accident, reporters had beenat JACK'S house in his front and back yard pestering him for acomment. The press became so intrusive that the police had to becalled. Therefore, CATUZZI wrote a press release concerning LAUREN,which JACK read to the press on September 12, 2001. CATUZZI statedthat in his press release there was no mention that LAUREN stated inher message, "We have been hijacked." CATUZZI said that on theanswering machine message, LAUREN did not mention anything about ahijacking, therefore, the reporter's story was inaccurate. The

REQ. #35-13 /Aj ,3) 000000172

newspaper article is attached to this insert.

REQ. #35-13 000000173

FD-302(Rcv. 10-6-95)

-1 -



_ CAROL HUGHES, DOB | I1 / was /interviewed telephonically. After being advised of the identityof the interviewing agent and the nature of the interview, sheprovided the following information:

HUGHES provided the following personal informationabout her brother JOSEPH DELUCA:

/9/11 FirstName: JOSEPH DELUCA / Responder/FamilyDOB: 04/05/1949 / Pri^acyPOB: Newark, NJ / ,Address: 38 Paster Court \, NJ \: (973) 598-6697 \: PHIZER PHARMACEUTICALS

Morris ..Plains, NJ \b Title: System Business Consultant

HUGHES stated that DELUCA had been dating LINDkGRONLUND for approximately four months. They were going; toCalifornia for a vacation. They both like car racing, wn^ich ishow HUGHES believed they met. The last time HUGHES spoke\oDELUCA was approximately four days prior to the crash. \S stated the Federal Bureau of Investigation (FBI)

had contacted her father abo,u't DELUCA. HUGHES stated that\A had called their father from the aircraft and had stated

that terrorists were on the plane and he told their father \thathe loved him very much. /HUGHES father lives at I I

' -

ADMINISTRATIVE: Control Number NY378

investigation on 09/14/01 at New York, New York (telephonically)

File* 265A-NY-280350 Date dictated

ky £9/11 Law Enforcement Privacy

Thjs dowwfit wauains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned WAWWKWXi -» A

FD-302 (Rev. 10-6-95) .9/11 First

/ Respender/Family/ Privacy


Dite of transcription \ 9'/15/2001

On Friday, 09/14/01, CLAUDETTE GREENE, date of, birth

telephone numbeij

fwork teleiI-

shpnew£re

aavisea or tne laenciuy or Detective i i^ of theCriminal Intelligence Section of the; NYPD, shield number \the identity of the interviewing agent and the purppse of!theinterview. GREENE, I I provided the following \: 1 i \D FREEMAN GREENE (D. GREENE), was born in fthite

Plains, New York on May 21, 1949. D. GREENE'S address was I 1I " ID. GREENE ran a family company SAFE-FLIGHT, based at WhitePlains Airport. D. GREENE had a pilot's license and yas \t rated and possibly jet rated. D. GREENE'? company

had a challenger aircraft that D. GREENE was experienced <bn, aswell as other jets. D. GREENE was a very capable pil6;t aifid verysafety conscious, and that if the passengers of flights #9$ wereinstrumental in bringing down this plane, D. GREENE woiildjhavebeen involved in this or in the cockpit if possible. 1 i

D. GREENE called CLAUDETTE, CHARLES and JODY \from Newark Airport prior to boarding the plane. CHARLES!andJODY GREENE are D. GREENE'S children. D. GREENE did not Contactanyone in the family from inside the airplane. 1 |

D. GREENE was on this flight to meet his brothers inLake Tahoe for a hiking trip, personal vacation. D. GREENE wasthen going from Lake Tahoe to New Orleans for a business!meeting. D. GREENE had his lands end navy blue, canvass!briefcase with him, as well as his hiking gear packed in la greenduffle bag, with white straps, and the words "courageouschallenge" from the world cup written on the side.

;"""'9/ll LawEnforcementPrivacy

Investigation on 09/14/01 at Connecticut

Fife* 265A-NY-280350 . . Date dictated 09/15/01

by SA I I

is document contains neither rccommendadons nor conclusions of the FBI. It is the property of the FBI and is loaned

FD-302a (Rev. 10-6-95)

X'9/ll First/•' Responder/Family

Privacy

265A-NY-280350

Continuation of FD-302 of C. Greene, I L . On 09/14/01 , Page

D. GREENE was wearing a gold textured wedding band,burgundy polo shirt with Hatch River Expedition on it, greyslacks and Timberland mountain athletic shoes.

D. GREENE had a spinal lamectomy (phonetic) on 7vertebrate on his neck (looked like bites out of a donut) whichgave him a long scar on the back of his neck, muscular atrophyof his right arm and a scar on the back of his right leg towardsthe ankle and heal.

D. GREENE carried a wallet with him which contained thefollowing items:

Citibank MasterCard GoldMileage Plus Card (United?) VisaPilot's LicenseConnecticut Drivers LicensePictures of his wife and childrenCard with the families vital statistics on it, i.e.

DOB, SSN etc.Navy Blue Oxford Insurance medical card

CLAUDETTE GREENE will provide D. GREENE'S socialsecurity number, cellular telephone number, cellular telephoneservice provider and credit card numbers at a later date.

REQ. #35-13 000000176

(Rev. 08-28-2000)



To: Counterterrorism Attn: UBLU/RFUNew YorkPittsburghSan Francisco Attn: I I

From: Tampa ""•-...Fort Myers Resident Agency '"-••,.Contact: SAI I

Approved By:

Drafted By:

•- """9/11 LawEnforcementPrivacy

Case ID #: 265D-NY-280350-TP (Pending)

Title: TWIN TOWERS BOMBINGAOT

Synopsis: Lome Lyles, husband of decedent Cece Lyles, stewardessaboard United Airlines, Flight 93, interviewed.

Administrative: Lead 1, serial 206 covered.

Enclosure(s): Enclosed for Counterterrorism Division is one FD-302of Lome Lyles; for New York are an original and two copies of FD-302of Lome Lyles; for Pittsburgh Division is one FD-302 of Lorne Lyles;and for the San Francisco Division is one FD-302 of Lorne Lyles.

Details: Lorne Lyles, husband of stewardess Cece Lyles, interviewedin Fort Myers, Florida, 09/12/2001. Amplifying details of interviewcontained in enclosed FD-302. Lyles was husband of stewardess ofCece Lyles. Lyles is a Fort Myers City Police Officer. Cece Lylescontacted Lorne Lyles during the hijacking via her cell phone andrelayed details of the events to her husband while plane was beinghijacked.

REQ. #35-13 000000177

To: Counterterrorism From: TampaRe: 265D-NY-280350-TP, 09/14/2001

LEAD(s) :

Set Lead 1: (Adm)

COUNTERTERRORISM

AT WASHINGTON. DC

Read and clear.

Set Lead 2: (Adm)

NEW YORK

AT NEW YORK. NY

Read and clear.

Set Lead 3: (Adm)

. PITTSBURGH

AT PITTSBURGH. PA

Read and clear.

Set Lead 4: (Adm)

SAN FRANCISCO

AT SAN FRANCISCO. CA

Read and clear.

REQ. #35-13 000000178

FD-302 (Rev. 10-6-95)

- 1 -



LORNE LYLES, black male, D a t e o f B i r t hritv Account Number .fSSANl

OB)

*JHVJ?Rce one telephone numbe]

owing information upon being advised or theidentity"of the interviewing Agent and the purpose of the interview:

LYLES is a City of Fort Myers police officer. His wife, CECELYLES was a stewardess on board UNITED AIRLINES, Flight 93, which leftNewark, New Jersey at approximately 8:00 AM eastern time on September11, 2001.

LYLES met CECE LYLES. at FORT PIERCE HIGH SCHOOL. LORNEbecame a dispatcher with the FORT PIERCE POLICE DEPARTMENT in 1995.CECE LYLES was a police officer with the FORT PIERCE POLICE DEPARTMENTat that time. On May 1, 2000, they married. CECE LYLES left thepolice department on December 11, 2001 and started her training withUNITED AIRLINES as a stewardess. LORNE LYLES went to work for theFORT MYERS POLICE DEPARTMENT on January 8, 2001.

LORNE LYLES explained that CECE LYLES had received "readyreserved" flight assignments with UNITED AIRLINES. On Monday,September 10, 2001, she left Fort Myers and flew to Chicago via UNITEDAIRLINES, Flight 1699. In Chicago, she had a five hour delay until shewas able to obtain a flight from Chicago to Newark. She arrived inNewark at 11:00 PM and called LYLES via her cell phone and spoke withhim at that time. She told him she was taking a taxi to the locationthat she rents with other stewardesses in Newark. He noted there wasnothing out of the ordinary about her conversation.

LYLES explained that he works the 9PM-7AM shift. CECE LYLEScalled him on the morning of September 11, 2001 at approximately 5:00AM. She informed him that she was getting ready to go to work. Sheasked him how his shift was going. She continued talking to him on herway to the airport and while she was walking through the airport.LYLES commented that there was nothing unusual noted in theconversation. At approximately 7:00 AM, she-disconnected when she wentinto her morning briefing with UNITED AIRLINES. At 7:20 AM, she re-contacted LYLES via her cell phone. She talked with LYLES while she

Investigation on 9/12/01

TP-0026File* 265D-NY-280350-TP

at Fort Myers, Florida


by SA | 9/11 Law Enforcement Privacy j

R]J?¥S dojugigil neither recommendations nor conclusions of the FBI. It is the property of the FB[ and is

U I Of

Jo-AWitajzeflcv; ft

FD-302a(Rev. 10-6-95)

265D-NY-280350-TP TP-0026

Continuation of FD-302 of LORNE LYLES , On 9/12/01 Page

was walking toward the plane and disconnected the phone once she got tothe security gate. She re-connected while walking to the plane. CECELYLES told LORNE LYLES that she was going to have an easy day due tothe flight load. She said that there was twenty-four passengersscheduled for coach class and eleven first class passengers. Therewere also five flight attendants aboard the flight. She was working incoach class that day. When she got to the gate to get onto theairplane, she told LYLES she had to disconnect because a supervisor wasat the gate. LYLES commented that usually there is not a supervisor atthe gate and she usually continues talking until she gets onto theairplane. LYLES instructed her to call him when she got to SanFrancisco.

LYLES advised that he went home and took his six year old sonto school. After dropping his son off at school, he came home, watchedESPN.Sports Center, ate breakfast and then went to sleep.

At 9:58 AM, LORNE LYLES received a call at home from hercellular telephone. LYLES was in a deep sleep at the time and heawoke. LYLES commented that CECE LYLES' telephone number 941-823-2355was the number on the caller ID. LYLES subscribes to the SPRINTcellular telephone network.

The following was a discourse of the conversation:

LL: Hey baby. How you doing?CCL: Babe, my plane is being

hijacked, my plane is beinghijacked.

CCL: Babe, they are forcing their wayinto the cockpit.

CCL: They forced their way into thecockpit.

LYLES commented that she spoke in past tense, indicating thatthe hijackers had made their way into the cockpit. LYLES recalled thefollowing series of statements:

CCL: Babe, I called to tell you Ilove you, tell the kids that Ilove them.

CCL: Oh Lord, it feels like the planeis going down.

REQ. #35-13 000000180

FD-302a(Rev. 10-6-95)

265D-NY-280350-TP TP-0026

Continuation of FD-302 of LORNE LYLES , On 9/12/01 , Page

Thereafter, LORNE LYLES heard screaming in the background andthe phone went dead. LYLES did not hear anyone giving commands.

REQ. #35-13 000000181

(01/26/1998)

FEDERAL. BUREAU OF INVESTIGATION

Precedence: IMMEDIATE

To: PITTSBURGH

From: PITTSBURGH

Approved By: I I

Drafted By: |

Date: 09/14/2001

Attn :

Case ID #: 265A-PG-69744 (PENDING)

Title: UNITED FLIGHT 93PFLP

/9/11 Law•'/ Enforcement

Privacy

Synopsis: ICF #: PG10

Details:

INFORMATION CONTROI. FORM

Control Number: PG10

Priority: IMMEDIATE Classification: UNCLASSIFIED

Method of Contact: Telephone/Radio

9/11PersonalPrivacy

Source: j_ J

Affiliation: FBI

Phone Number:

Information Received Date: 09/11/2001 . Time: 10:35 AM

Prepared By: [


Event: SUPPLEMENTAL TO PG6. 757 AIRLINER DOWN 8 MILES \T OF JENNERSTOWN. RECEIVED INFO FROM PASSENGER ON 1

AIRCRAFT VIA CELL PHONE. INFO RECEIVED FROM SOMERSET 911; -KENNY LOUNDES{PHONETIC) PSP.**JOHN W. SHAW - DOB [ J

WESTMORELAND CTY 911 DISPATCH TOOK CELL CALL FROM PASSENGERABOARD UNITED #93 NEWARK TO SAN FRANCISCO. CALLER HIDING

REQ. #35-13 PG- 000000187

IN BATHROOM STATED PLANE HIJACKED. GAVE NO DESCRIPTION ORNUMBER OF HIJACKERS. NO MENTION OF RACE/SEX OF HIJACKERS,BOMBS OR GUNS. TAPE OF CALL SECURED BY SA I 1PA AG OFFICE I 1

Event Date: 09/11/2001 Time: 10:35 AM

References: PG6 •.,

Categories: AIRPLANE ESSENTIAL ELEMENT/INFORMATION TIME LINE INFORMATIONWITNESS .,. /

: 9 /11 LawEvent Reviewed By: I I Enforcement


REQ. #35-13 000000188

LEAD (s) :

Set Lead 1:

PITTSBURGH .,--'9/ll Law_...--"" Enforcement

AT PITTSBURGH, PA ... Privacy

Lead Control Number: PG10 ..--""'Assigned To '1 P' on 09/11/2001 at 12:14 PM

FOLLOW UP WITH 911 FROM SOMERSET. OBTAIN TAPE OF CALL.INTERVIEW RECIPIENT OF CALL.

REQ. #35-13 000000189

FD-302 (Rev. 10-6-95)

.1. 9/11 FirstResponder/Family

FEDERAL BUREAU OF KWESTIGATION Privacy


ELSA STRONG, DOB/ I Social Security Account Number\e

II _ , _ wasinterviewed telephonically at j _ | After being advised ofthe identity of the interviewing agent, and the nature of theinterview, she provided the following information:

STRONG provided the following personal information about hersister, LINDA GRONLUND:

Name: LINDA GRONLUNDDOB: 09/13/1954SSN: 084-44-5155Address: 38 Indian Trail, N. Greenwood

Lake, NYTelephone: (845) 477-2646FOB: Roslyn, New YorkEmployer: ' BMW North America

1 BMW Plaza 'Montvale, NJ 07645

Job Title: Manager, Environmental EngineeringScars: several scars on one hand from a

bicycle accidentIdentifying Info: Sometimes wore an Allergy alert

necklace

STRONG stated GRONLUND and JOSEPH DELUCA were on UnitedAirlines Flight 93 to San Francisco because they were going to the winecountry for a vacation. GRONLUND and DELUCA were dating. STRONGbelieved that GRONLUND paid for her ticket and DELUCA 's ticket via acredit card, but she was not sure. STRONG believed that GRONLUND hadpaid for both tickets because the ticket receipt had both their nameson it .

STRONG stated she had spoken with Federal Bureau ofInvestigation (FBI) Agent] | f rout the Boston Office on theday of the crash. Agent L _ I had come to STRONG 's house and takenthe cassette tape from her answering machine because GRONLUND had left

....-•••• -'''" 9 / 11 Law_....---•""" Enforcement

......-•-""" Privacy

investigation on 9/14/01 at Greenwood Lake- (telephonically)

File* 265A-NY-280350 ....,.-"""""' Date dictated

by SA | I

contains neither recommendations nor conclusions of the FBI. ll is the property of the FBI and is loaned ta w« fffQW* Q «

J A *"

FD-302a (Rev. 10-6-95)

265A-NY-280350

Continuation of FEM02 of ELSA STRONG , On 9/14/01 , Page

a message at either 9:51 or 9:54 that the plane she was on was beinghijacked. STRONG stated the message GRONLUND left said that she was onUnited flight 93 and it had been hijacked by terrorists who said theyhad a bomb. GRONLUND had stated that the terrorist had alreadyattacked the World Trade Center (WTC) and they threatened to do thesame type of bombing attack. STRONG stated she did not know howGRONLUND knew WTC had been attacked.

STRONG did not know if GRONLUND took her personal vehicle orcompany vehicle to the airport. STRONG was trying to find out throughGRONLUND's friends.

STRONG stated the last time she spoke to GRONLUND was at 8:0am on 9/11/01. GRONLUND had called to provide flight information andsay hello. STRONG stated she spoke to CAROL DELUCA the sister ofJOSEPH DELUCA on 9/13/Ql about her brother. CAROL DELUCA can bereached | t She lives in Middletown, New Jersey.

"9/11 FirstResponder/FamilyPrivacy

REQ. #35-13 000000191

(01/26/1998)



To: CHICAGO

From: CHICAGO

Date: 09/15/2001

Attn: [

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-CG (PENDING)

Title: TWINBOMB ''•,.

Synopsis: ICF #: CG27

Details:

INFORMATION CONTROL FORM

Control Number: CG27

Priority: PRIORITY Classification:

Method of Contact: Observation ,/ ,:;/

Source: UA EXECUTIVE OFFICE VIA SSA | //[''(NRA LIAISON)

Affiliation: UA OPERATIONS ,' ,/

EnforcementPrivacy

Phone Number: \_

Information Received Date: 09/11/2001 Time: 11:50 AM

Prepared By: f J


Event: SSA [ J PROVIDED UA FLIGHT ATTENDANTEMPLOYEE SHEET, SANDRA BRADSHAW, WHO WAS ON UA FLIGHT 93TODAY. SHE CALLED HER HUSBAND FROM THE PLANE DURING FLIGHT

I HASUNDER SIEGE. HUSBAND, PHIL BRADSHAW, |_INFORMATION TO PROVIDE ABOUT HIJACKERS.

Event Date: 09/11/2001 Time: 11:50 AM9/11 FirstResponder/FamilyPrivacy

REQ. #35-13 <LCr 000000192

References:

Categories: TIME LINE INFORMATIONWITNESS

Event Reviewed By:

Lead Required?: YES

VICTIM


REQ. #35-13 000000193

LEAD (s):

Set Lead 1:

CHICAGO

AT CHICAGO, IL

Lead Control Number: CG27Assigned To "I r on 09/11/2001 at 11:59 AM

CONTACT HUSBAND/CONDUCT INTERVIEW.


#35-13 000000194

(01/26/1998)



To: COUNTERTERRORISM Attn: (JBLU/RFUINVESTIGATIVE SERVICES Attn: SIOCNEW YORK

From: DENVER

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-DN (PENDING)

Title: MC 182 ...TWIN TOWERS BOMBING; ...PENTBOMAOT-IT ,.

Synopsis: ICF '#: DN449 ..

Details:INFORMATION CONTROL FORM __...--;/9/11 Law

_...-•"' .-•' EnforcementControl Number: DN449 ...--""" .-•"" Privacy

Priority: ROUTINE Classification: ..UNCLASSIFIED

Method of Contact: Written "..,--"""

Source: | [••-""

Affiliation: FBI COSP RA

Phone Number:

Information Received Date: 09/:i4/2001 Time: 1:20 PM

Prepared By: | ~[

Component/Agency: I&I/.FBI

Event: SA I I CALLED TO ADVISE A SOURCE HADPROVIDED HIM AN E-MAIL TEXT OF A CELL PHONE CONVERSATIONBETWEEN JEREMY CLICK (DECEASED) AND HIS WIFE, LYZ CLICK.

REQ. #35-13 "D<° u 000000195

JEREMY CLICK WAS A PASSENGER ON UNITED FLIGHT 93 AND WITHOTHER PASSENGERS DECIDED TO TAKE ON THE HIJACKERS. TEXTATTACHED.

Event Date:

References:

Categories: HOSTAGESINTERNET

Event Reviewed By: 1

Lead Required?: YES

Time:

INFORMATIONVICTIM

'9/11 LawEnforcementPrivacy

REQ. #35-13 000000196

LEAD (s):

Set Lead 1: /9/11 Law/ Enforcement

DENVER

AT DENVER, CO

Lead Control Number: DN449Assigned To "| \" on 09/14/2001 at 2:55 PM

CONDUCT LOGICAL INVESTIGATION TO DETERMINE LOCATION OF LYNCLICK. PROVIDE INFORMATION TO LOGICAL FIELD OFFICE.

ACS PO. FOR JEREMY CLICK; NEG FOR LYZ CLICK.

REQ. #35-13 000000197

(01/26/1998)



To: COUNTERTERRORISM

From: COUNTERTERRORISM

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-HQ {PENDING)

Title: MULTI-STATE BOMBING

Synopsis: ICF #: HQ323


,/'9/ll LawControl Number: HQ323 _..--/'' Enforcement

..•••/' PrivacyPriority: ROUTINE Classification: UNCLASSIFIED

Method of Contact: Written / ,

Source: FBI, GOSHEN RA / /

Affiliation:

Phone Number: | }

Information Received Date: 09/1.1/2001 Time: 8:00 PM

Prepared By: | ]


Event: INFORMATION REGARDING CONVERSATION BETWEEN JEREMYCLICK ON BOARD FLIGHT #93 AS THE HIJACKING WAS OCCURRING.JOANN MAKELY WAS TALKING TO HER STEPSON, JEREMY CLICK, ON ACELL PHONE WHILE CLICK WAS A PASSENGER ON UNITED FL#93 FROMNEWARK EN ROUTE TO SAN FRANCISCO. CLICK SAW HIJACKERS ONTHE PLANE, USED A CELL PHONE & CALLED MAKELY TO REPORT THEHIJACKING. CELL PHONE COMMUNICATION WAS LOST AT 9:55 AM

REQ. #35-13 H^ 7fe£ 000000198

09/11.

Event Date:

References:

Categories: FLT 93 / PGWITNESS

Event Reviewed By: | [

Lead Required?: NO

Time:

INFO


REQ. #35-13 000000199

9/11 FirstResponder/FamilyPrivacy

09/16/2001

PAUL MICHAEL BRITTON, date of birth/"

Jwasinterviewed at his residence. After being advised of\e identity ofthe interviewing agents and the nature of the interview, he providedthe following:

'BRITTON is the brother of MARION BRITTON (M. \BRITTON), apassenger on United Airlines (UA) flight #93 on 9/11/OH BRITTON didnot know that his sister was traveling on that flight until he wascontacted by UA, after the crash, regarding obtaining his sister'sdental records.

BRITTON last spoke with his sister in early mid\July,2001, around the time of his birthday. BRITTON generally pnly sawhis sister around holidays. ' \N described his sister as: MARION RUTH BRltTON;

white female; born 04/28/48 in Queens, New York; approximately 5'3";approximately 300 pounds; black wavy hair with a peculiar bald spotin the back; very poor, soft and chalky teeth; pierced ears; \bittenfingernails; diabetes; home address 880 68th Street Apartment\,Brooklyn, New York 11220; home telephone number (718) 680-7536; andemployed by the United States Census Bureau, New York, New York. M.BRITTON usually wore a gold, rounded dome shaped ring with arches onthe ring finger of her left hand. She generally wore "tent type"clothing and long gold necklaces. She frequently wore a long \e with an amethyst stone. BRITTON was not aware of his sister

ever having any broken bones, scars, tattoos or birthmarks. \N has spoken to

09/15/2001 Huntington Station,NY

265A-NY-28Q35Q 09/15/2001

9/11 Law Enforcement Privacy

REQ. #35-13 Jo^ H$)S7 000000203

265A-NY-280350

PAUL MICHAEL BRITTON 09/15/2001 2

FUIMANO on 09/12/01, 09/13/01 and 09/14/01. FUIMANO advised BRITTONthat M. BRITTON called FUIMANO from UA flight #93 on 09/11/01 andadvised him that the plane had been hijacked and two passengers hadbeen killed. M. BRITTON told FUIMANO that she borrowed a cell phonefrom another passenger to make the call.

BRITTON does not have a key to his sister's apartment, butbelieves that FUIMANO does.

M. BRITTON began with the U.S. Census Bureau inapproximately 1970. BRITTON believes his sister had a governmentsecurity clearance related to her employment.

REQ. #35-13 000000204

(01/26/1998)


Precedence: ROUTINE

To: CHICAGO

From: CHICAGO

Date: 09/16/2001

Attn: [

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-CG (PENDING)•-.....

Title: TWINBOMB

Synopsis: ICF #: CGI74

Details:

INFORMATION CONTROL FORM

Control Number: CG174 / I

Priority: ROUTINE Classification: UNCLASSIFIED^

Method of Contact: Telephone/Radio I

Source: ROBERT COMBS / I

Affiliation: GTE AIRFONE / I

,/;9/ll Law/ /Enforcement

•' /Privacy

9/11PersonalPrivacy

Phone Number: f

Information Received Date: 09//11/2001 Time: 8:45 AM

Prepared By: [~


Event: ON THIS DATE AT APPROX 08:45 AM SA | | RECDPHONE CALL FROM ROBERT COMBS, EMPLOYED BY GTE AIRFONE, 2809BUTTERFIELD ROAD, OAKBROOK, IL. COMBS ADV HE WAS RELAYINGINFO FM GTE AIRFONE EMPLOYEE LISA JEFFERSON WHO WASCURRENTLY TALKING TO A PASSENGER.ON UNITED AIRLINES FLIGHT93 WHICH HAD LEFT NEWARK, NJ AT 08:00 AM AND WAS TRAVELINGTO SAN FRANCISCO, CA. PASSENGER IDENTIFIED'HIMSELF AS TODD

REQ. #35-13 CCr 000000205


BEAMER FROM CRANBERRY, NJ WHO ADV HIS FLIGHT WAS JUSTHIJACKED BY 3 ARAB INDIVIDUALS 2 OF WHOM HAD KNIVES AND 1HAD BOMB STRAPPED ON HIS PERSON. BEAMER WAS APPARENTLYSITTING NEXT TO A FLIGHT ATTENDANT WHO WAS RELAYING INFO TOBEAMER. COMBS ADV BEAMER SAID THE HIJACKER SEEMED TO BEAWARE OF THE FACT HE WAS ON THE PHONE, BUT DIDNT SEEM TOCARE. COMBS ADV HIS OFFICE WAS TRYING TO PATCH THE CALL TOSA.L J BUT GTE AIRFONE COULDNT DO THIS AND COMBS' OFFICE.DIDNT HAVE THE CAPABILITY TO RECORD BEAMER' S CONV WITHJEFFERSON. COMBS THEN ADV JEFFERSON WAS NO LONGER TALKINGTO BEAMER AND IT APPEARED TO HER THAT BEAMER MAY HAVEPLACED PHONE ON A SEAT OR IN THE MAGAZINE POCKET. AT 09:03AM COMBS ADV HE BELIEVED THE PHONE CALL HAD BEENDISCONNECTED. AT THIS TIME COMBS ADV THE CALL HAD BEENRECEIVED AT GTE AIRFONES OAKBROOK, IL OFFICE VIA A CELLRELAY NEAR PITTSBURGH, PA. AT 09:11 AM COMBS ADV THE CALLHADNT BEEN DISCONNECTED AND THE PHONE MIGHT BE IN A SEATPOCKET. AT APPROXIMATELY 09:15 AM COMBS ADV HE WAS PUTTINGJEFFERSON ON THE PHONE AND THAT A PATCH OF BEAMER'S PHONECALL,"" TO SA- IZZZZI WAS READY. INSTEAD OF PATCHING BEAMER'SCALL A PARTY LINE CALL ENSUED IN WHICH CAPTAIN JOHN NOONOF THE NEW YORK STATE POLICE WAS CURRENTLY ON THE PHONEWITH WHO HE BELIEVED WAS THE MOTHER-IN-LAW OF UA FLIGHT 93PASSENGER JEREMY CLICK. THE MOTHER-IN-LAW WAS RELAYING INFOHER HUSBAND WAS CURRENTLY OBTAINING FROM GLICK. CLICKACCORDING TO NOONAN DESCRIBED 1 OF THE 3 HIJACKERS ASHAVING A RED BOX WHICH WAS DESCRIBED AS A BOMB AND THEOTHERS HAD KNIVES. *NOONAN WAS ALSO TOLD BY CLICK'SMOTHER-IN-LAW THAT THE PASSENGERS HAD DECIDED TO RUSH THEHIJACKERS. JEFFERSON ASKED BEAMER THE LOCATION/NUMBER OFPASSENGERS W/ BEAMER ADVISING THERE WERE 10 PASSENGERS INFRONT OF THE PLANE, 27 PASSENGERS IN THE BACK AND 5 FLIGHTATTENDANTS. BEAMER ALSO BELIEVED THE PLANE HAD CHANGEDCOURSE AND ADVISED 1 OR ALL OF THE HIJACKERS HAD ENTEREDTHE COCKPIT, LOCKED THE DOOR AND PULLED THE CURTAIN.

, CAPTAIN NOONAN ADVISED SOME SCREAMS WERE HEARD FROM CLICK'S\PHONE AND THEN THINGS WERE QUIET AND NO NOISE WAS HEARDEXCEPT WHAT APPEARED TO BE BACKGROUND NOISE. NO FURTHERCONTACT WITH GLICK OR BEAMER WAS REPORTED AND AT 09:36 AMBOTH CAPTAIN NOONAN AND JEFFERSON BOTH STATED THEY LOST THEPHONE CALLS.

Event Date: 09/11/2001 Time: 8:45 AM

References:

Categories:TIME XL

Event Reviewed By: | |

ESSENTIAL ELEMENTTIME LINE INFORMATION

INFORMATION

KEQ. #35-13 000000206

Lead Required?: YES

REQ. #35-13 000000207

LEAD (s):

Set Lead 1:

CHICAGO

AT CHICAGO, IL

Lead Control Number: CGI74Assigned To '1 I" on 09/11/2001 at 6:00 PM

SEE ATTACHED 302 '•,...


REQ. #35-13 000000208

FD-302 (Rev. 10-6-95)

9/11 L a w ~ l ~Enforcement FEDERAL BUREAU OF INVESTIGATIONPrivacy

| \_ Date of transcription 09/11/2001

! , ''•••-... On September 11, 2001, at approximately 8:45 AM, Special| \t ( S A ) ' | I received a telephone call from ROBERT COMBS,| \d by GTE AIRFONE, 2809 Butterfield Road, Oak Brook, Illinois.| \S thereafter provided the following information:

1 \S advised he was relaying information from GTE AIRFONE;; employee LISA JEFFERSON, who was currently talking to a passenger onI UNJTED AIRLINES (UA) Flight 93, which had left Newark, New Jersey atI 8:0.0 AM and was traveling to San Francisco, California. This passengerH identified himself as TODD BEAMER, from Cranberry, New Jersey and heI told, JEFFERSON his flight had been hijacked by three Arab individuals.I Two 6.f the individuals were described by BEAMER as having knives, and\\e third had a bomb strapped to him. BEAMER was apparently sitting;; next t0 a flight attendant, who was relaying information to BEAMER.H COMBS further advised that BEAMER stated the hijacker seemed to beH aware of, the fact that he was on the telephone, but that they did notu seem to care.

U COMBS advised his office was trying to patch BEAMER's'phonecall to SA I L but GTE AIRFONE employees could not accomplish this

H task immediately. COMBS further advised his office did not have theV; capability to record BEAMER's conversation with JEFFERSON. COMBS then\\d JEFFERSON was no longer talking to BEAMER, and that it appearedH to her that BEAMER may have placed the phone on a seat or in theH magazine pocket. JEFFERSON was reporting to COMBS that she could notH hear any discernible conversations in the background.

\\t 9:03 AM, COMBS advised he believed the telephone call hadH been disconnected. It was at this time that COMBS advised the call had\\n received at GTE AIRFONE's Oak Brook, Illinois office via a cell\\y near Pittsburgh, Pennsylvania.

\\t 9:11 AM, COMBS advise the call had not disconnected, andUthat the phone might be in the seat pocket.

n At approximately 9:15 AM, COMBS advised he was putting^JEFFERSON on the phone, and that a patch of BEAMER's phone call to SA1 1 I was ready. Instead of patching BEAMER's call, a party line callensued, in which Captain JOHN NOONAN of the NEW YORK STATE POLICE,

investigation on 09/11/2001 at Chicago, Illinois (telephonically)

File* 265D-NY-280350 Date dictated 09/11/2001

by SA|

—Jbu dooHojqet contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and ia loaned tort9HrffW')Yft9 fiQ

FD-302a(Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of COMBS , ROBERT , On 09/11/2001 , Page

advised he was currently on the phone with whom he believed was themother-in-law of UA Flight 93 passenger JEREMY CLICK. Captain NOONANadvised the mother-in-law was relaying information her husband wascurrently obtaining from CLICK. CLICK, according to Captain NOONAN,described one of three hijackers as having a red box which wasdescribed as a bomb, and the others had knives. Captain NOONAN alsostated he was told by CLICK'S mother-in-law that the passengers haddecided to rush the hijackers.

JEFFERSON asked BEAMER the location and number of passengers;BEAMER replied there were 10 passengers in the front of the plane, 27passengers in the back/ and 5 flight attendants. BEAMER had alsostated he believed the plane had changed course. BEAMER also advisedone or all of the hijackers had entered the cockpit, locked the door,and pulled the curtain. Captain NOONAN advised some screams were heardfrom GLICK's phone, and then things became quite. BEAMER was no longerheard from, but JEFFERSON report no noise other what appeared to bebackground noise.

No further contact with CLICK nor BEAMER was reported, and at9:36 AM, both Captain NOONAN and JEFFERSON both stated they lost thephone calls.

The following individuals can be contacted at the belowlisted numbers:

ROBERT COMBS, GTE AIRFONE. \d I ~1

LISA JEFFERSONy GTE AIRFONE—"I I

Personal;, . „„„ :Captain-...JOHN NOONAN, NEW YORK! STATE ••"POLICE- - [IT x _L Vo. o y ""•'--••..

PHYLLIS JOHNSON,....GTE AIRFONE '-• I I (Was onduring party line call-) ....

MARSHALL STARKMAN, VERIZON WIRELESS - I I (Wason during party line call, and had some involvement inrelaying CLICK'S conversation)

RED. *35-l3 nnnnnn-Jin

(01/26/1998)


Precedence: ROUTINE

To: PITTSBURGH

From: COUNTERTERRORISM

Date: 09/16/2001

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-HQ (PENDING)

Title: TWIN TOWERS BOMBING

Synopsis: ICF #: HQ1409


Control Number: HQ1409

Priority: ROUTINE Classification: UNCLASSIFIED


/9/11 LawEnforcementPrivacy

Source: [_ J

Affiliation:

Phone Number: JInformation Received Date: 09/12/2001 Time: l-0i4'& AM

Prepared By: [_ J


PersonalPrivacy

Event: I \ AN E-MAIL HE RECEIVEP FROM AMEMBER OF A RADIO CLUB. THE E-MAIL RELATES INFO FROM APERSON ON UNITED 93. PASSENGERS EVENTUALLY RUSHED THEHIJACKERS. PASSENGER'S NAME - JEREMY CLICK. HIS WIFETELECONFERENCED CALL TO 911.

Event Date: Time:

REQ. #35-13 000000211

References:

Categories:

9 /11 LawEvent Reviewed By: | [ Enforcement


REQ. #35-13 000000212

LEAD (s) :

Set Lead 1:

PITTSBURGH

AT PITTSBURGH, PA

Lead Control Number: HQ1409Assigned To "PITTSBURGH" on 09/15/2001 at 6:00 PM

CONDUCT VICTIM FAMILY INTERVIEW OF WIFE OF JEREMY CLICK.

REQ. #35-13

(01/26/1998)



To: CHICAGO

From: CHICAGO

Date: 09/16/2001

Approved By:

Drafted By:

?'9/ll Law/ Enforcement

Privacy

Case ID #: 265D-NY-280350-CG (PENDING)

Title: TWINBOMB

Synopsis: Lead Control #: CGI9

Details:INFORMATION CONTROL FORM - DISPOSITION

.,••"79/11/ Personal

/• Privacy

Lead Control Number: CG19

Disposition: SPOKE TO [_ 1CALLED AND SAID PETI2R HANSON ON FLIGHT THAT WAS BEINGHIJACKED; ...HANSON CALLED FATHER, LEE HANSON, WHO CALLEDI fc SAID A STEWARDESS WAS SHOT AND PLANE WASGOING TO CRASH; DOESN'T KNOW WHERE PLANE WAS; SPOKE TOLEE HANSON (FAT.HER), PETER HANSON CALLED TWICE WHILEON PLANE; ATTENDANT STABBED AND PLANE MIGHT CRASH;SAID HAD KNIVES AND MACE AND MAYBE A BOMB; NONATIONALITY/NOTED; 2 AGENTS ARE ON WAY TO INTERVIEWFAMILY NOW.

Lead Reviewed By:

Lead Completed Date:. 09/11/2001

REO. 413S-13 nnnnnrvoi

(01/26/1998)


Precedence: ROUTINE

To: KANSAS CITY

From: KANSAS CITY

Date: 09/17/2001

Attn: [

Approved By:

Drafted By:

Case ID #: 265D-NY-280350-KC (PENDING) ,..

Title: PENTTBOMB

Synopsis: ICF #: KC111


Control Number: KC111

Priority: ROUTINE Classification: UNCLASSIFIED


/9/11 LawEnforcementPrivacy

Source: [_ J

Affiliation:

Phone Number: J

•-""719/11/' 'Personal

; Privacy

Information Received Date: 09/11/2001 Time: 1.1:20 PM I .

Prepared By: f


Event: CALLER ADVISEDU.S. ARMY RETIREDJED I

[POSTED A NOTE THATQUOTED HIS NIECE'^ HUSBAND

JEREMY CLICK WAS ON FLIGHT 93. HE CALLED | |'S NIECE LIZ(CLICK'S WIFE) WHO CONFERENCED HIM TO 911 AND SAID 3 ARABSWITH KNIVES HAD TAKEN OUR PLANE AND THEY ALSO HAD A RED BOXWHICH THEY CLAIMED HAD A BOMB IN IT. AFTER DESCRIBING THESCENE JEREMY AND OTHER RUSHED THE HIJACKERS. THEN THE PLANE

_i -a

CRASHED.

Event Date:

References:

Categories:

Event Reviewed By:

Lead Required?: YES

Time;


LEAD (s):

Set Lead 1:

,--""9/11 LawKANSAS CITY X Enforcement

.,•-"' PrivacyAT KANSAS CITY, MO • ..,--"""

Lead Control Number: KC111,--""Assigned To '1 Kon 09/12/2001 at 11:03 AM

CONTACT | [REGARDING INFORMATION HE HAS ONCONVERSATION REGARDING FLIGHT 9.3.

"9/11PersonalPrivacy

REQ. £35-13 000000217

(Rev. 08-2S-2000)


Precedence: ROUTINE

To: Counterterrorism

New York

Attn:

Date: 09/17/2001

Radical Fundamentalist UnitUBLU

From: PittsburghSquad 4/Joint Terrorism Task ForneContact:

Approved By:

Drafted By:


Case ID #: 265D-NY-280350-PG

Title: PENT BOM/TWIN TOWERSMAJOR CASE 18200: NEW YORK

Synopsis: To forward transcript of telephone call between 911contact and United Flight 93 passenger.

Enclosures:an FD-302.

Enclosed for New York are the original and one copy of

Details: On 09/11/2001, United Flight 93 passenger Edward Felt madea call to 911 from his cellular phone, stating that there was ahijacking in progress. The original tape recording of the cellulartelephone call has been entered into evidence. Enclosed is atranscript of the call.

REQ. #35-13 ftr 000000218

To: Counterterrorj-sm From: PittsburghRe: 265D-NY-280350-PG, 09/17/2001

LEAD(s) :

Set Lead 1: (Adm)

COUNTERTERRORISM

AT WASHINGTON. DC

Read and clear.

Set Lead 2: (Adm)

NEW YORK

AT NEW YORK. NY

Read and clear.

REQ. #35-13 000000219

FD-302(Rev. 10-6-95)



Attached is a verbatim transcription of a recordedconversation between 911 and a passenger reporting a highjacking inprogress aboard United Flight 93 on September 11, 2001.

I:/MC182/254clj01-.trp

Investigation on 9/11/2001 at Pittsburgh, PA

File* 265D-NY-280350-302 Date dictated 9/11/2001

by SA 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is

FD-302a (Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

91.1:

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

911 Call .On 9/11/2001

"Highjacking in pro—"

"Excuse me? Hey somebody's reporting a--"

"Highjacking in progress."

"Sir I'm losing you, where are you at?"

"United flight 93."

"Wait a minute, wait, United—night flight-United flight. United flight 93."

"Highjacking in progress!"

"Okay, where you at up? Where are you atup?"

"I'm in the bathroom, United flight 93."

"Okay, where are you at?"

"I don't know."

"Where are you at?"

"I don't know where the plane is."

"Where did you take off at?"

"Newark to San Francisco."

"Newark to San Francisco."

"United flight 93."

"I got it, okay stay on the phone with mesir."

"I'm trying to.-.(UI) at the bathroom. Idon't know what's going on."

"Hey somebody get the FAA, Newark to SanFrancisco and they got a highjacking inprogress. Okay, yeah. Dude, get somebody

nnnnnno^t

FD-302a (Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of 911 Call .On 9/11/2001 .PMC -3-

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

Caller:

911:

from the airport on the line. This is ahighjacking in progress. Are you still theresir?"

"Yes I am,"

"What's your name sir?"

"EDWARD FELT."

"EDWARD FELT? What's your phone number sir?"

"Seven, three, two (732)."

"Go ahead."

"Two, four, one (241)."

"Go ahead."

"Six, nine, seven, four (6974)."

"How big of a plane sir?"

"It's like a seven-fifty-seven (757)."

"This is a seven-fifty-seven (757). Hey weneed. It's a seven-fifty-seven (757). Sir,sir?"

"Yes."

"Okay, how many peoples on the plane?"

"It was—it was pretty empty, maybe (UI)."

"Can you still hear me sir, sir, sir can youstill hear me? It's over (UI). There's aplane...said the plane's going down. It'sover Mt. Pleasant Township somewhere. Sir?It's going down. You better make anannouncement on (UI). It's over Mt. Pleasantsomewhere. Hello?(Call terminated.)

f\ A A A O O «•>

DOCUMENTS RELATING - 911myths€¦ · documents relating to any report, including but not limited...

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Transcript of DOCUMENTS RELATING - 911myths€¦ · documents relating to any report, including but not limited...