A STUDY ON THE IMPACT OF QUALITY OF WORK LIFE AND WORKLIFE BALANCE ON JOB

SATISFACTION

Submitted ByREBA THOMAS

P14203

Research RelevanceThis study enable the organization to have a better idea

about the level of quality of work life on job

satisfaction.

The study also examine the impact of work life balance

on job satisfaction among the employees.

Research Objective

To study the relationship between job

satisfaction and Quality of Work Life

To study the relationship between Job

satisfaction and Work Life Balance

Research Question

What is the Impact of Quality of Work Life and Work life

balance on Job Satisfaction ?

Limitation of the Study

The study did not take into consideration other

factors which impact on job satisfaction like

compensation, job characteristics, supervisory

behaviour etc.

It does not ensure proportionate representation to all

constituent groups of population.

Research Model

Quality of Work Life

Work Life balance

Job Satisfactio

n

Dependent VariableJob Satisfaction:

Job satisfaction is the expression of employees about their job and the

expectations from the job that is a desired outcome of employees for

their involvement in the organization.

Hence, employee experiences and expectations of the work life may be

expressed in terms of employee satisfaction with the work.

Therefore, a better understanding of the relationship between employee

perceived QWL and worklife balance as a determinant of satisfaction is

highly warranted.

Independent VariableQuality of Work Life:

QWL can be defined as the favourable circumstances of a workplace

that endorse employee satisfaction by assuring proper rewards, job

security and growth opportunity.

QWL is also approached to reduce employee turnover intention

explaining that the presence of employee perceived QWL can

minimize the unexpected turnover intention and actual turnover.

QWL is a good predictor of employee attitudinal outcomes.

Independent VariableWork Life Balance:-

Performance is the behavioural outcome of employee which point

out that employee is showing positive attitudes towards their

organization.

For getting the desired employee performance it is indeed essential

for the organization to shape the attitude of employees into

behaviour.

It is essential for the organization to make the employee happy and

satisfied to achieve the performance of the organization.

HypothesesH1: QWL Is Positively Related with Job Satisfaction

H2: Wok life balance is positively related with job

satisfaction

RESEARCH METHODOLOGY

Sampling

Population: IT Sector.

Sampling Size : 150

Sampling Method : Convenience Sampling

Tools of Data Collection: Questionnaire

Cronbach’s Alpha

For this dimension of Worklife Balance, the value for

cronbach’s Alpha value is 0.922 > 0.6, we can say that the

items in the scale have internal consistency.

Cronbach’s Alpha

For this dimension of Quality of Worklife, the value for

cronbach’s Alpha value is 0.963 > 0.6, we can say that

the items in the scale have internal consistency.

Cronbach’s Alpha

For this dimension of Job Satisfaction, the value for

cronbach’s Alpha value is 0.774 > 0.6, we can say that

the items in the scale have internal consistency.

The coefficient of determination is 0.958, which means

95.8% of the variation in the dependent variable [Job

satisfaction] is explained by the independent variables

[Quality of Worklife and Worklife balance].

Table : 3

The significance value is .000 which shows that the Quality of worklife

and Work life balance has a positive effect on Job satisfaction of

employees. Hence the hypothesis is accepted. In the parent study also

the relationship has been proved.

Correlation Coefficent

Regression equation: JS = 11.193 + .015 * WLB + .242* QWL

Where JS = Job satisfaction (dependent variable) QWL = Quality of Worklife

(independent variable) and WLB = work life balance (independent variable).

The above regression equation shows that there exists a significant relationship

between quality of worklife and Job satisfaction. There exist a insignificant

relationship between Worklife balance and job satisfaction since the Significance

is greater than 0.05.

Findings• One hypothesis was accepted as there exists a

significant relationship between Quality of worklife on

Job satisfaction.

• 95.8% of the variation in the dependent variable [Job

satisfaction] is explained by the independent variables

[Quality of Worklife and Worklife balance] as

coefficient of determination is 0.958.

Suggestions• According to the results of the studies, it shows that there exists a

significant relationship between Quality of worklife and Job

Satisfaction with respect to the employees of IT sector.

• It is of crucial importance to any sector to make the employees have

Quality of worklife as this leads to job satisfaction which results in

better performance and increased productivity, among employees.

• Increased satisfaction among employees leads to better handling of

customer expectations and fulfilling their demands which in turn leads

to the growth of the organisation and increasing organisational

capabilities.

Conclusion It can be concluded that the research has been able to establish a

relationship between quality of worklife on job satisfaction. Questionnaire was administered to carry out the analysis of the study in hand. The observation that the researcher arrived at, is that quality of worklife has a positive influence on job satisfaction .

A feeling of satisfaction among the employees will lead to better performance among the employees. It is found from the study that quality of worklife has positive influence on job satisfaction. So in order to improve job satisfaction and thereby increase productivity an organisation has to give due consideration on achieving the quality of worklife of its employees.

Thank You