Dispute Resolution Dispute Resolution CommitteeCommittee

Tim Galbraith, Vice ChairAnnual IFTA Business MeetingJuly 21-22, 2006Las Vegas, NV

The Purpose of the Committee The Purpose of the Committee Is To:Is To:

Facilitate dispute Facilitate dispute resolution in a fair, resolution in a fair, impartial, efficient impartial, efficient and expeditious and expeditious manner.manner.

Review the dispute Review the dispute resolution process resolution process and procedures and and procedures and recommend recommend changes to the changes to the board.board.

Committee MembersCommittee Members

Ed King (CA), Chair Ed King (CA), Chair

Tim Galbraith (WI), V Tim Galbraith (WI), V ChairChair

Donna Earle (VT)Donna Earle (VT)

George Higdon (MS)George Higdon (MS)

John Jabas (FFE)John Jabas (FFE)

Tom Klingman (UPS)Tom Klingman (UPS)

Richard LaRose (CT)Richard LaRose (CT)

Edgar Roberts Edgar Roberts (NV) (NV)

Sheila Rowen Sheila Rowen (TN)(TN)

Jan Skouby (MO)Jan Skouby (MO)

Bill Staples (NB)Bill Staples (NB)

Leanne Tsai (MB)Leanne Tsai (MB)

Dar Walters (ID)Dar Walters (ID)

Organizational MeetingOrganizational Meeting March 20/21, 2006 Phoenix, March 20/21, 2006 Phoenix,

ArizonaArizona

Introduction of membershipIntroduction of membership Review DRC charterReview DRC charter Overview and discussion of DRP Overview and discussion of DRP

proceduresprocedures DRP and the board’s strategic planDRP and the board’s strategic plan

Discussion ResultsDiscussion Results

Identified need for:Identified need for:- Outline of general DRP - Outline of general DRP proceduresprocedures- Detailed checklist for complaint - Detailed checklist for complaint and answerand answer

Areas of concern:Areas of concern:- Proving good faith - Proving good faith - Time restraints for filing- Time restraints for filing- Recusal- Recusal

Dispute Resolution Dispute Resolution Committee Action Plan:Committee Action Plan:

Monthly conference calls to be held.Monthly conference calls to be held. Finalize updated formsFinalize updated forms IFTA Inc. new website will provide a IFTA Inc. new website will provide a

secure message board for committee secure message board for committee members to access dispute members to access dispute documents.documents.

Review impact of potential changes to Review impact of potential changes to the DRPthe DRP

We Want to Hear From You!We Want to Hear From You!Feel Free to Contact Any Member Feel Free to Contact Any Member

of the Committeeof the Committee

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