Disaster Recovery and Business Continuity Plan Testing: Practice Makes Perfect

22
Disaster Recovery and Business Continuity Plan Testing: Practice Makes Perfect B.J. Block, Information Security Analyst March 22, 2007

description

Disaster Recovery and Business Continuity Plan Testing: Practice Makes Perfect. B.J. Block, Information Security Analyst. March 22, 2007. The University of Rochester. Private University established 1850 Current Enrollment 5,000 Undergraduate 3,500 Graduate 400 Medical - PowerPoint PPT Presentation

Transcript of Disaster Recovery and Business Continuity Plan Testing: Practice Makes Perfect

Page 1: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

Disaster Recovery and Business Continuity

Plan Testing:Practice Makes Perfect

B.J. Block, Information Security Analyst

March 22, 2007

Page 2: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester 2

The University of Rochester

o Private University established 1850

o Current Enrollment• 5,000 Undergraduate• 3,500 Graduate• 400 Medical

o Attached Medical Center

o Located in Upstate New York

Page 3: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Disaster Recovery Best Practices

3

Page 4: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Benefits of Testing

o Identify oversights and errors• In the test• With the participants

o Reinforce strategies and roles• Participants’ roles and responsibilities

o Assure stakeholders and audit• Plan effectiveness

4

Page 5: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Benefits of Testing

5

Page 6: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Pre-Test Planning Guide

o Gain management approvalo Create a budget and aquire fundingo Define test objectives and/or scopeo Create a team and establish effective

communicationo Set date and location of test

6

Page 7: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Choosing a Test

o Start small and work your way up• Tabletop drill uses less resources,

produces lesser results• Simulations uses more resources, but

your results are more in depth

o Test type selected depends on your goals, environment and risk you are willing to take on

7

Page 8: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Types of Tests

o ISO 17799/27001 defines six types of disaster recovery tests:• Tabletop• Simulation• Technical recovery at primary site• Technical recovery at secondary site• Test of supplier, facilities and service• Complete rehearsals

8

Page 9: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Identify Test Resources

o Participants• Employees, customers, etc.

o Observers• Management, audit, etc.

o Vendors• Hardware and software providers

o Network and system resources• Equipment needed

9

Page 10: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Describe Anticipated Results

o Set up milestones• Identify the distinct phases of the test

o Participants/observer roles• Each person has a role to fill

o Set up an end point• Recovered• Timeline

10

Page 11: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Debrief of Test

o Lessons learned• Feedback from observers and

participants• Write up for management, customer,

and audit

11

Page 12: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Test Results

12

o Follow up to the debrief• Update processes and procedures• Decide on continuing efforts• Retest same test• Plan for next steps

o Testing is a never ending process

Page 13: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Case Study: University of Rochester

o Disaster Recovery Plan• Documented some systems, but not all• Parts were tested, but not all• Many pieces were in place• Needed to come together

13

Page 14: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Case Study : Continued

o Human Resource Computer Systems• All aspects of HR from hiring to firing

and everything in-between• Size• Secure information• Legal regulations• Contractual obligations

14

Page 15: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Test Planning

15

o Leadership support for the disaster recovery test• Defined scope

• One and done

• Defined time frame• March 23rd

• Defined team members• All players all the time

Page 16: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Managing the Plan

16

o Manage the leadership expectations• Redefined scope• Redefined time frame• Redefined team members

Page 17: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester 17

Defining Scope and Timeline

o Stage out testing• Tabletop February• Component/Modular March• Parallel April/May• Disaster June

o Each one managed separately, but built off each other

o Mitigate risk

Page 18: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester 18

Team Composition

o Members from all areas • HR, OS, DBA, Networking, Application, DR

o Subject experts for each portion of the test

o Open communication is a must

Page 19: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Are we done yet?

19

Page 20: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Are we done yet?

20

Page 21: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Disaster Recovery

Ongoing process

21

Page 22: Disaster Recovery and Business Continuity  Plan Testing: Practice Makes Perfect

University of Rochester

Disaster Recovery

22