Dinerware Software Guide

26
Copyright 2012

Transcript of Dinerware Software Guide

Page 1: Dinerware Software Guide

Copyright 2012

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Main Ordering Interface

Touch screen category and choose an item.

How to open a ticket > Ordering

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The item will now appear in the bill.

You can now select which choices the customer wants with their burger.

Adding choices to your order > Creating a bill

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Choices now appear beneath customers orders – if any of the extras

had been at an additional cost this pricing would also feature in this

section

To share an item you must:• Commit the bill by

clicking them tick, and then re-open the ticket.

• Touch a menu item on the bill – in this example it is the cheeseburger.

• Touch the ‘share item’ button and select a new person; this will give you the option of what proportion you want to share the item and price.

Sharing an item

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Ordering food > Adding special requests

Unlike the burger where you have a choice of what

you would like in your burger in some

circumstances things can only be removed by special

request.

In order to set these special requests select the item you wish to add the request to then touch the icon

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Enter the special request in the space

given

Ordering food > Adding special requests

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Ordering food > Adding special requests

Special request now appears on the bill and will be sent directly to

the kitchen

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Payment > Fast Pay

To begin fast pay for the items that have just been ordered simply touch Fast Pay icon

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Payment > Fast Pay

The Fast Pay method is ideal for people that wish to pay prior to eating their

food allowing them to leave straight away after

their meal.

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Paying a ticket > Cash payment

Automatically appears according to what

customer has ordered.

You must then select which form of payment your customer wishes to order with.

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Paying a ticket > Cash Payment > Entering tender

£5.00 is entered into the tender either manually or using the buttons on the right hand side.

Ticket can be closed if there is an issue for

example food is it not cooked or customer no

longer wish to eat within the restaurant

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Paying a ticket > Cash payment > Giving correct change to customer

The amount of change due is displayed on the screenYou then have the

choice of leaving the ticket open in case the customers want to order more food/drinks or closing the ticket as the customers have left the vicinity.

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Management Panel > Adding a choice

To enter the management panel click on the Manager icon on the top right of the ordering interface an example of the logo is below.

To add the choices touch the Menu icon

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Management Panel > Adding a choice

Touch the choices icon

In this section you can edit all aspects of your menu from which items till appear to how much tax will be charged on each item.

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Management Panel > Adding a choice

To add a new item touch the ‘New’ icon

To edit an existing icon click the item and then the edit icon.

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Management Panel > Adding a choice

To add the new choice to the menu fill in the above form with recognisable details. On the occasion I will not be charging extra for balsamic vinegar to be added to salads.

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Management Panel > Adding a choice

The item will now appear in the list – once added items can not be deleted however they can be deactivated so they no loner appear on the menu selection.

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Management Panel > How to add an employee

To add an employee to your database return to the management panel and select Employees

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Management Panel > How to add an employee

Much like adding choices touch the ‘New’ icon to enter the details of a new employee

When multiple employees have been entered touch these icons to toggle through and select for detail editing

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Enter the employees details as previewed above

Management Panel > Adding an employee > Data entry

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Management Panel > Adding an employee

Employee will now be in the list and can be edited at any time as long as the user has

sufficient access.

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Management Panel > Adding a job for an employee

Return to the management panel and select jobs

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Management Panel > Adding an employee

After selecting jobs it will bring another option menu

similar to the one for adding an employee.

To add a new job select ‘New’ or to edit the existing

Manager job select ‘edit’

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Management Panel > Adding an employee > Job Entry

To add the details of a new job fill in the details in on

the page.

This is predominantly a management feature

and access to this can be limited to certain levels

of authority in the business

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The table layout can be changed and assigned to customers – thus allowing serving staff to identify

their table quicker.

Tables can be added however they can not be deleted completely only

hidden, this features helps to ensure items of necessity do not disappear over time. This function takes place in

the adding of now menu items too.

Management Panel > Adding/Assigning tables

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Further Enquiries

If you have any further enquiries on any of the information you have seen on this presentation or you feel that Dinerware is the right option to kick start your business into 2013 please call a

member of our team on 01923 728 095 or email us at [email protected] and a member of staff will get back

to you shortly.