Dine With Us
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Transcript of Dine With Us
A human centered design for improving integration/inclusion of
newcomers in Belgium@DineWithUsBe Elizabeth Verhetsel - Twisted Studio
Desk Research
INSIGHT 1:
Belgians don’t always see the value that newcomers bring with them.
foto: De Standaard
Interviews
INSIGHT 2:
Newcomers are missing out on opportunities due to lacking diversity in their social network.
QUOTE:
“Newcomers build a social network quickly, but they are all people with the same questions and needs.” Griet, OKAN teacher and guardian of unaccompanied minors.
Interviews
QUOTE “If only the wall between newcomers and locals was not so high.’ Bram, expert integratie en inburgering
foto: Agentschap Inburgering en Integratie
OUR DESIGN CHALLENGE:
How might we create involvement of locals in the networks of newcomers?
Ideation
Via a website we match a newcomer with a local for a dinner.
Selected Idea
INSPIRING SIMILAR INITIATIVES
We searched, found and learned from the experience of initiatives in Belgium and
abroad.
Research
Test
“Find a good balance between the roles of locals and newcomers. It has to be fun.” Laetitia, Belgian, 35
“I can’t cook, but I’d like to learn. I want to meet new people this way.” Walid, Syrian, 27
foto: stockphotosforfree
Iteration
Via a website we match a local and a newcomer. They organise a dinner together.
They each invite relatives or friends.
Prototype
DECEMBER 2015 initial contact per mail replaced by telephone call
FEBRUARY 2016 user testing night-> rewritten front end & registration form
Current interface
SEPTEMBER 2015-FEBRUARY 2016
100+ registrations - 30+ duo’s Funding by KBS-FRB
Local media coverage Network in Gent & Brussels & Antwerp
Hier andere foto gebruiken dan op slide 1. Mss uit voorbeelden van etentjes uit Noorwegen, Duitsland, …?
Results
How can Dine With us continue to exist as a social profit?
Business Model
Professionalise Network
Test business models Improve matching tools
Grow
Way forward
Thank you!
dinewithus.strikingly.com