Digital. Delivered.Real transformation. From real people. For real life.

ENABLING REAL TRANSFORMATION…

Digital transformation is higher on the organisational agenda than ever before, and driving it successfully demands the right solution and approach. One tailored precisely to the unique challenges of your organisation, supplied by a team of recognised experts via a collaborative partnership that delivers tangible benefits aligned with the needs of your organisation and your users.

This is what a partnership with Kainos provides.

We focus on transforming to overcome challenges and meet your goals, using our industry expertise and specialist teams of people to make a positive impact on people’s lives – both inside and outside your organisation.

We immerse ourselves in every aspect of your business to completely understand your requirements, and gather genuine insights into your people, customers, and end users. Using this approach, we can drive transformation from the ground up.

Renowned for retaining the very best people in the business, our experience is second to none. And with 30 years and more than 70 of the UK’s highest profile digital transformation projects behind us, Kainos has positively impacted the lives of more than 55 million citizens and generated more than £100 million in cost savings – right across private, healthcare and government organisations and seeing us win 39 industry awards since 2014.

This makes us a leading digital transformation partner across sectors and also Europe’s biggest Workday partner, helping businesses implement, test and optimise financial and human capital management software better and faster.

It’s real transformation, delivered by real people, to solve real-world challenges.

Long-term valueDigital transformation is more than just replacing legacy processes and solutions. It’s about creating exceptional value for your organisation and its customers and end users. That’s why we encourage a user-first approach rather than a policy-driven one; a digital-first mindset backed by expert insight to achieve your specific goals and deliver lasting, long-term value via a sustainable digital capability.

We’re proud of our track record in executing real life, practical solutions that help you increase speed to market, build your competitive edge and add more value for your customers.

Beyond technologyWhen it comes to transformation, technology is just the beginning.

An organisation must transform at every level. Fortunately, Kainos knows exactly what it takes to make that happen.

Our open, collaborative approach, free from ties to specific technology providers, gives us the ability to transform organisational DNA in a way that makes a huge, tangible difference.

Solving the biggest, most complex digital problems to deliver smarter, faster, better user services, Kainos drives organisational change far beyond the bounds of mere technology.

Providing an end-to-end service from discovery, through data, to delivery – supported by close strategic alliances with leading providers such as Microsoft and Cloudera – our data and cloud credentials are as good as they come.

The impact? Faster, enhanced service delivery for your customers. Accelerated, more positive outcomes for you.

What we do

Digital Transformation

Data Cyber Security Cloud Experience Design

Enablement

Digital Consulting

Agile Innovation Workday Implementation

Live Ops

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Working with the Welsh GovernmentWith the establishment of the new Welsh Revenue Authority (WRA), Wales is now collecting its own taxes for the first time in more than 800 years. And this, working with Kainos to lay the foundation for the devolution of future taxes, is giving the people of Wales unprecedented control over their funding decisions.

• A complete digital tax-management service built in less than one year

• Expected to collect more than £1bn in tax revenues over four years

• Over 60,000 tax returns and compliance activities

55 MILLION CITIZENS’ LIVES POSITIVELY IMPACTED

39 INDUSTRY AWARDS WON SINCE 2014

GENERATING

£100 MILLION IN COST SAVINGS

Kainos was awarded 2018 Microsoft Country Partner of the Year for demonstrating excellence in the innovation and implementation of customer solutions based on Microsoft technology.

DELIVERED BY REAL PEOPLE…

Engineering talent drives success Keeping our people fully focused on improving services that make a measurable difference to your end users and your customers’ lives is fundamental to our process. Across every sector, everything we do at Kainos is founded on a bedrock of value and integrity.

Everyone at Kainos is fully empowered to work with passion, drive and commitment to help meet and surpass our customers’ goals and challenges. While a unique blend of engineering talent ensures that every digital transformation project we deliver is a success – on budget, on time and with the agility to keep our customers future-ready.

Our distributed agile approach means we always work in the most cohesive way possible, via ready-formed working relationships and the widest array of skillsets in the market. With remote working embedded into the fabric of our processes, customers benefit from potent cost and time efficiencies; enhanced further by our enviable track record of recruiting, training and retaining the most talented people in the industry.

One team, unlimited support Working with Kainos means working with the most talented experts in the business – giving you your own dedicated team from the outset – made up of people passionate about understanding your organisation and its needs at the most granular level.

Meaning a closer partnership, greater organisational insight, and faster, better results and outcomes.

With a unique blend of exceptional engineering experience, skill and peerless disciplinary expertise, Kainos’ 800+ software professionals are both accustomed to and matchless in their ability for delivering large-scale, mission critical, agile solutions on time and on budget.

Nurturing talent: within Kainos and for our clients Kainos’ success is built around three key pillars: our people, our customer relationships and our core values of integrity, determination, and respect. Central to the success of this philosophy is our policy of retaining and nurturing exceptional people. Not just within Kainos, but across our client teams too.

This takes us beyond basic service delivery, helping our clients evolve into the forward-looking, truly self-sustaining, digital organisations of tomorrow.

We use a highly successful talent recruitment, enablement and retention model, to support organisations in embedding the high-performing individuals and teams they need to drive change and grow far beyond the project delivery date.

Here, underlining our commitment to continuous learning and development at all levels, across all disciplines, 2015 saw the launch of Kainos’ own dedicated training academy – ‘Master, Accomplish, Progress’ (MAP) – a model we are now sharing with selected customers and their in-house workforces.

In 2017 Kainos was honoured with the Princess Royal Training Award for creating lasting impact by successfully aligning skills development to business performance.

1,300+ EXCEPTIONAL PEOPLE

11,400+ APPLICATIONS PER YEAR

93% RETENTION RATE

££1M+ INVESTED IN TRAINING EACH YEAR

7,617 TRAINING DAYS PER YEAR, 8 DAYS PER PERSON

6 YEARS ON THE SUNDAY TIMES TOP 100 EMPLOYER LIST

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“My team were hugely impressed by the breadth and depth of knowledge from the Kainos Big Data team. We got great value from our investment.”

Martin Peters, Head of Analytics, DoneDeal

“As reviewers, we conclude that this is one of the best agile projects we have seen in flight in government to date, and can be seen as an exemplar of the benefits of working collaboratively in an agile way.”

Government Digital Services, DVSA Peer review of MOT 2

“Kainos has helped us to make significant changes across our digital teams by working closely alongside us as coaches, providing agile training and collaborating with senior management. Kainos’ work has greatly supported us on our journey to transform The National Archives into a digital-led organisation.”

Alison Webster, Head of Strategic Projects, The National Archives

Building digital talent from the ground up for the DVSAWorking with the DVSA and through the implementation of our Digital Enablement model, we’ve helped the department create a self-sustaining digital business with high performing teams.

• Reducing cost for delivering projects – up to £500,000 savings compared with having a supplier fulfil the roles over a 6-month period

• Reducing reliance on external IT suppliers

• Developing digital talent and new high-end skills within the department, with skills including Hiera/Puppet, Behat testing, Node.js and CI/CD tooling

TO SOLVE REAL-WORLD CHALLENGES.

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Creating value across the organisationDigital transformation should positively impact real people and solve real problems.

To make certain that happens, we take a user-centered approach, backed by unrivalled engineering expertise and wider technical and design capabilities. We deliver content design and user journeys – backed by our experience in agile processes and delivery – to ensure users achieve their desired goals. And we talk to the end-users before, during, and after initial implementation; continuously assessing and filtering in their feedback to ensure projects keep progressing and evolving, and that the resulting solution surpasses their expectations, and yours, from the moment it goes live and beyond.

Deliver tangible, measurable resultsHere are just a few examples of how the Kainos approach is helping organisations like yours deliver bigger, better outcomes and real, measurable results.

“… we have delivered an HR cloud application with a depth of functionality, flexibility, and engaging user experience we believe will help us achieve our HR transformation goals and grow our industry leadership.”

– a leading European airline

“The people are highly professional and capable and have access to a wide range of IT skills. Most importantly, their people understand what we need and what matters. Kainos knows our business processes better that some of our own people.”

Sean Curran, Chief Operating Officer, CCLA

We have a long history of delivering complex digital projects, building services that have had an enormous impact on the lives of millions of people across the UK.

Among Kainos’ multiple private sector projects have been implementations at Netflix and Travelex, where Kainos helped rapidly deploy and test ERP systems by empowering staff to adapt and use the tool easily and comfortably.

Life is also now much easier for anyone applying for a new or replacement passport from the Passport Office; Kainos having delivered a fast, simple digital service that makes applying quicker and easier, and that has cut response times from six weeks to around six days.

• The DVSA’s new online MOT service enables the capture of 42 million MOT results, conducted by 80,000 testers in over 22,000 separate MOT Garages. And the MOT reminder service serves over 790,000 subscribers and has a 97.67% user satisfaction rate (as of May 2018).

• A CRM platform implementation saw the Bank of Ireland drive efficiencies in customer targeting, seeing its sales and marketing costs fall by 20% and its market share rise by 10%.

• As part of the Home Office Passport Service digital transformation, we’re in the process of successfully transferring 7 million passport applicants online.

• We helped a foreign currency exchange specialist reduce its annual HR spend by 25% and improve services for 7,500 employees across 30 countries.

• The Cabinet Office Register to Vote online registration service is now available for 99.9% of voters. During the 2015 election period a record 469,000 people registered to vote online in one day.

• HM Courts and Tribunal Service successfully digitised the UK court service for the first time. From 95% of all cases being heard in court, we moved 30% into a virtual environment and 30% to digital self service. The reduction in headcount from 17,000 to 5,000 has paved the way for £200m savings per year.

• Ashford and St Peter’s Hospitals NHS Foundation Trust reported annual cost savings in excess of £3million with Kainos Evolve, an Electronic Medical Record system which enables mobile digital access to medical records across the Trust. Serving a population of 380,000 and with 500,000 patient details on the system, it’s speeding diagnosis and boosting treatment standards with access to real-time patient data at the point of care.

Real transformation. From real people. For real life. Explore it today.

Discover how Kainos can make transformation a living, breathing, rewarding reality for your organisation.

Call +44 28 9057 1100 to talk through your requirement with one of our experts, or request an appointment.

www.kainos.com