Dia1 11 keynote_ragnar_sass_pipedrive_criando um crm com escala global
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Transcript of Dia1 11 keynote_ragnar_sass_pipedrive_criando um crm com escala global
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Building successful b2b product for global market
- lessons learned!
Ragnar Sass Co-founder
Estonia & Silicon Valley
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Estonia, Tallinn
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Pipedrive: 50 000 + users from 120 + countries
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Don’t be afraid to fail!
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100 000 $
200 000 $
300 000 $
400 000 $
0
3 000
6 000
9 000
12 000 # of paying customersMRR
2011 2012
!First code
Public launch
1,000 customers
Round 0.7M
2013
$1M ARR
Round 2.5M
Pipedrive history
2014
Angelpad
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Pipedrive CRM System to help you sell better
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Pipedrive founders
Martin Henk Former CTO of Uniteddogs.com, Hacker with 10+ years experience. BA in Marketing. !!
Martin Tajur Former Senior Web Front-End Developer at SkypeFounder Listhings, Co-founder of world 2nd pet owners sn uniteddogs.com. Hacker with 10+ years experience.
Ragnar Sass Serial startup entrepreneur. Co-founder of world 2nd pet owners sn uniteddogs.com & Garage48.org.
Urmas Purde Salestrainer and Co-Founder in Vain & Partners (trained over 20k salespersons) for 15 years
Timo Rein Co-Founder Vain & Partners (leading Sales Training company in the Baltics), Top 1% door-to-door Salesman with Southwestern Comp
Founders with 10 years direct B2B sales experience
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Almost half (42%) CRM software licenses go unused (Gartner)
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PRODUCT✔ Your team should have somebody who knows
EVERYTHING about market !
✔ FOCUS 100% to product development in first years …
!and revenue!!!
!✔ Be super clear - what problem you are solving!
!
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CUSTOMER
✔ You have to treat your customers like your good friend
!
✔ Focus: How to make CUSTOMERS HAPPY
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Word of Mouth
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Great software, beats anything else I've used including Salesforce
Pipedrive is changing the way that CRMs actually work
I can honestly say this is the best CRM I have seen
I've used a number of different CRM and sales pipeline systems, but yours is by far the most user friendly and simple to useI love it. I just made a presentation to my company about it. I just added my boss as a user
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Think global from first day!
✔ Live next to your customers !
✔ Best customers live in US - listen their feedback!
!✔ Look only for world class advisors &
investors
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Don’t give up!
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Useful reading